Puffins at Mont Le Grand

13 Mont Le Grand, Heavitree, Exeter EX1 2PD
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9.8 53 Reviews
  • Puffins at Mont Le Grand, Exeter
Puffins at Mont Le Grand is a secure and caring place where children spend time with their peers, being helped to learn and play as well as develop their own unique personality in a way which boosts their development.

The nursery follows the Early Years Foundation Stage (EYFS) curriculum and a staff team of trained professionals place the needs of each individual child at the centre of the work they do, ensuring each child is happy and confident during their time at nursery.

Time outside is enjoyed each day and children are encouraged to explore and play, with a vegetable patch, herb garden and various plants to stimulate their senses and natural investigative impulses whilst learning about the world around them.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Nia (Childcare Centre Manager)

Number of Childcare Staff

  • 13

Total Places for Children

  • 40

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 2s with no Grant Funding:
    Daily (07:30-18:00) £79 per session
    Full week £335 per week
    Morning or afternoon rate £10 per hour (minimum 3 hours, maximum 6 hours)


    9-23 Month Grant Funding:
    Available for full day sessions or half day sessions
    25p per hour service charge (on hours with grant allocated)


    2 - 3yrs Sessions with no Grant Funding:
    Daily (07:30-18:00) £76 per session
    Morning or afternoon rate £9.50 per hour (minimum 3hr session, maximum 6hrs)


    2 - 3yrs Grant Funding:
    Available for full day sessions or half day sessions
    25p per hour service charge (on hours with grant allocated)
    Full Time 10% discount for 2 - 3yrs


    3 and 4yrs:
    £8 per hour; for hours not allocated with grant
    £1.15 per hour service charge (on hours with grant allocated)
    Over 40hrs booked 10% discount

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Puffins at Mont Le Grand Reviews (53)

9.8

Puffins at Mont Le Grand has a Review Score of 9.8 (9.775) out of 10, based on 10 reviews in the last 2 years.
Over all time Puffins at Mont Le Grand has 53 reviews.

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Reviewer Connection to Puffins at Mont Le Grand
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Review from Esther S (Mother of Child) published on 12 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughters are lucky enough to attend, and the care they receive is wonderful. It’s such a nurturing and thoughtful environment, and the girls have so much fun! I have no doubt that their safety is always at the forefront of staff’s mind and the lovely men and women working there have helped so much
in easing their anxiety after lockdowns and Covid. My family owes them an enormous debt, and we feel so lucky to know that Mont le Grand will be the setting of some of their earliest childhood memories! Can’t fault them and can’t recommend them more highly.
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Review from Charlotte W (Mother of Child) published on 12 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Puffins for a few months. She settled so quickly and literally runs into nursery every day- she is so happy being there. The staff are warm and caring and the communication from them is excellent. The staff at Puffins are especially conscious of my daughter's needs and
go out of their way to support her. I couldn’t be happier with them.
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Review from Courtney I (Mother of Child) published on 12 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really lovely little nursery who are incredible in catering for different needs. Communication is always clear and plentiful, the staff are so personable and amazing with my little one.
What could have been a very stressful time for myself and my little one was in fact a lovely journey for us, all
thanks to the wonderful team at Puffins.
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Review from Riaz A (Father of Child) published on 12 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 8 month old has recently started at the nursery.


The staff are lovely and caring, the children all seem very happy and we really appreciate that they use an app which keeps us up to date on sleep, feeds and photos throughout the day.


We are really happy to have our daughter at the nursery!

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Review from R J (Father of Child) published on 12 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our two-year-old daughter goes to Puffins three days a week and is very happy there. She always looks forward to going and comes back full of stories of her day spent with her friends and the nursery staff.


Everybody at Puffins is always very friendly and available for a chat, and they provide really

good regular feedback on our child's development.


Our two elder children were also at Puffins and enjoyed it just as much.

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Review from Monique C (Mother of Child) published on 12 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had a brilliant experience with Puffins. My daughter is there full time. The staff are genuinely caring and wonderful with all of the children. My daughter always leaves buzzing with excitement and delighted to have spent the day there. She's bonded so well with the children there and has made
some lovely friends. I particularly enjoy seeing the updates/photos on the Parentzone app - lots of fun and joy whilst playing and learning. would highly recommend!
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Review from Laura T (Mother of Child) published on 18 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate Puffins Mount le Grand highly enough. Two of my children have progressed through the nursery. The first attended from 2013 and the second just left in summer 2021. In all those years we have been extremely happy with the care and expertise shown to our children. It honestly felt so sad
when both children left - as if we were leaving family. All the staff members were absolutely brilliant. They have obviously been trained really well but the way they looked after and taught my children went beyond that. They all treated my children so well and genuinely cared. Most recently through the pandemic they were astounding and managed to get through it without it affecting the children too much but still keeping them safe. I have nothing but good things to say about the nursery. My last baby was really clingy to me (mum) and cried a lot of the day and night with tummy pain. This did not phase them when he started and he finally was happy to be left with people other than me.
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Review from Sue P (Grandmother of Child) published on 6 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Puffins at Mont Le Grand is amazing. Welcoming, staff are wonderful and our child is always happy to attend and comes home very tired but very happy. They have always been very accommodating if we have asked to change days and times. Lots of outdoor play, singing and everything else you would expect
from a nursery. An all round lovely nursery that I wouldn't hesitate to recommend.
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Review from Ben (Father of Child) published on 24 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing but good things to say on Puffins - they've been absolutely brilliant with our daughter. She always finishes her day at the nursey happy and content. Being able to see photos of her through the day via the ParentZone app is also a really nice touch.
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Review from J D S (Mother of Child) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have always been great at helping my child to settle in, especially after a 3-month break due to Covid last year. My child is always happy after her time at pre-school and we’ve never had any cause for concern.
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Review from Sabrina R (Mother of Child) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Puffins Mont Le Grand since he was 7 months old, and we only have the very best things to say about this nursery. Staff are warm, friendly and communicative, and he settled in without any problem at all. They have managed the current Covid-19 restrictions in the most professional
way, and it has been such a joy to see my son grow into a happy and curious little boy over the past 6 months. The staff are passionate about making a fun and caring environment for the children, and I love the range of activities he gets to do while he is there. The setting is beautiful and feels very safe - I would recommend Puffins Mont Le Grand to anyone without any reservation. I can't say enough good things about this nursery!
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Review from Ben (Father of Child) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Puffins nursery have always been very good at communicating with us as parents. They have been very good at settling my son into both the baby room and the bumblebee room. The staff are very hardworking, friendly and competent with children.
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Review from Clare (Mother of Child) published on 17 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great team of key workers at Mont le Grand, who are very friendly and professional. My child is very happy here and has made lots of friends over the last few years. I would recommend this setting to friends and family.
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Review from Megan (Mother of Child) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Puffins at Mont Le Grand nursery for just over a year now. We have recently been given a diagnosis of autism for him and staff have been amazing in supporting him. He started nursery not liking being around other people and couldn’t say any words at all but since starting Puffins
he has come on so well. He really enjoys going to nursery and always comes out happy. I never have any worries about leaving him at nursery and staff are always welcoming and friendly.
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Review from Sarah N (Mother of Child) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am always completely confident that my daughters have been cared for, stimulated and kept safe by the lovely team at Puffins at Mont Le Grand. She excitedly chatters about the staff team as though they are her friends and that says more than anything! They have been absolutely amazing during the challenges
of the past year, showing incredible flexibility and support. Thank you.
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Review from S J (Father of Child) published on 21 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our first two children each spent two and a half years at Puffins. They loved it, the staff are very friendly and they came home singing nursery rhymes. The staff have been very supportive for potty training and made it easy. Our third child has just started a week ago and her transition was very smooth.
The staff were happy to adapt to expressed breast milk and reusable nappies. Thank you Puffins!
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Review from Nina (Mother of Child) published on 15 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My children absolutely thrived at Puffins. They really loved the staff. The staff form brilliant relationships with the children and the children are very happy. Every time they come home they are bubbly and talk about the fun day they had.
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Review from Liz (Mother of Child) published on 15 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really pleased I went with Puffins, they have been so good with my boys (and me!) and put me at ease right from the word go. Really flexible and professional, especially in recent times. Thank you so much.
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Review from Annabelle C (Mother of Child) published on 2 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so pleased with puffins. My daughter went there for pre-school and my son has been at puffins since he was 8 months. The staff are so kind, my daughter had some troubles with her hearing and they went over and above to give her the extra care and support she needed. The staff are so supportive
and take such good care of the children. I couldn’t ask for a better setting for my children during the days I work.
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Review from K T (Mother of Child) published on 5 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter is very happy attending Puffins at Mont Le Grand. If I pick her up early she wants to go back again and sometimes she wants to go even on Saturday. She loves it and she has made a lot of friends.


The staff are very supportive and helpful. I would recommend Puffins to Mont Le Grand to

my family friends.
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Current Review Score: 9.8 (9.775)

Overview of Review Score

The Review Score of 9.8 (9.775) out of 10 for Puffins at Mont Le Grand is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.775 for Puffins at Mont Le Grand is calculated as follows: ( (94 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 120 Ratings = 4.775
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Puffins at Mont Le Grand is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Nia

Nia M

Job Title: Childcare Centre Manager Joined: 2015

Puffins at Mont Le Grand have an established team, led by Nia who has worked for Puffins since 2015.


Nia is Level 3 qualified in Childcare and is supported by her Deputy Katie.


The nursery is spread over 2 floors. Children can explore a variety of different rooms, supported by caring and diligent staff who work hard to ensure every child is loved and cared for as an individual.


Nia and Katie would love to show you around, so please get in contact.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Puffins at Mont Le Grand to verify any information. View our terms and conditions. Puffins at Mont Le Grand has an Enhanced Service - more info.