Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road)

4 Midvale Road, Paignton TQ4 5BD

Mama Bear's Day Nursery & pre-School (Paignton - Midvale Road) provides age-specific learning, with a wide range of play resources, outdoor play areas, a sensory room and many natural play incentives.

The facility is well located to suit the busy lives of parents, being a large semi-detached property in the centre of Paignton. All staff are highly-trained and pursue Ofsted's key objectives.

Group: Mama Bear's Day Nursery

Person in charge: Carly Wilkinson (Manager)

Local Authority / Social Services: Torbay Council

Number of Staff: 16

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 56

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1900

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.4 (maximum of 10) for Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.821 for Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road) is calculated as follows: ( (71 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 84 Ratings = 4.821

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.536 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road) is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 6 Reviews ÷ 11.2 Target = 0.536

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road) has a Review Score of 9.4 (9.357)

Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road)?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road)

  • Mother of Child
    7

I found Mama Bears a great nursery my child loves going there and have no problems the staff are always friendly and happy and always make my child feel loved and welcome as soon as she walks through the door I know she is safe as soon as I leave her the staff are doing a great job.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road)? Extremely Likely

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Average Rating:   4.8 out of 5

We have used Mama Bear's in Midvale Road since June 2017 and we are so happy putting our son here. The staff are so friendly and welcoming to everyone being approachable and kind. Our son enjoys going to nursery and is excitable when we mention it. The girls in the baby room have been phenomenal in terms of his development, a massive thank you to you both. They interact with him and encourage development for areas he's working on such as potty training, signing, talking. It's lovely to see our son interact with the other children when we're dropping him off or picking him up. I would highly recommend this nursery to anyone. A huge support for us has been how accommodating they have been with booking in childcare sessions and they differ week by week, month by month.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road)? Extremely Likely

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Average Rating:   5 out of 5

We are extremely happy with Mama Bear's as a nursery setting for our daughter. She has been attending since she was 12 months old (now 3.5 years) and we have always been really pleased with the level of support, learning, activities etc. Our daughter is extremely happy here and is learning new things every day. I wouldn't hesitate to recommend the nursery to anyone.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road)? Extremely Likely

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Average Rating:   5 out of 5

Estelle Stevens, Acting Manager at Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road) responded to this review on 02 Oct 2017:

Thank you Kitty for such a lovely review- we are all very proud to have received this feedback.

The staff have always been so friendly and welcoming. Having been through a very hard and tough personal issue, they have supported me and my son as much as possible to try to keep my son happy. If it wasn't for Mama Bear's staff, my son wouldn't be the happy clever little boy he has become.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road)? Extremely Likely

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Average Rating:   5 out of 5

Very friendly, warm atmosphere, very professional and helpful.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road)? Extremely Likely

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Average Rating:   4.9 out of 5

I love my son's nursery and he loves it too. I do however think there could be more activities, I see on social media other Mama Bear's Nurseries doing outings and different activities but never see such things in my son's nursery.
The art work/creations he makes in nursery never get seen by us, nor are we able to take them home.
Father's Day, I got sent an Elog saying and showing he had made a card but as yet not seen it due to it being lost.
It may only be a card/activities but to us, it means a lot.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road)? Extremely Likely

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Average Rating:   4.3 out of 5

Carly Wilkinson, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road) responded to this review on 25 Jul 2017:

Thank you so much for your review. We take all your feedback on board and your points around the different activities. We have recently launched our new Devon social media site and it is our aim for you to see more that happens at our nursery.

The children have a range of arts and crafts activity and we will make sure the children's masterpieces make their way home!

Mama Bears is a very warm, welcoming and friendly nursery where my boy enters with a nervous disposition and leaves very happy and content and full of energy. Staff take time to show a great deal of care and concern for my child's development and well-being, and are supportive and encouraging.

The times of the sessions are very convenient and competitively priced. The atmosphere is relaxed and bright with a real sense of warmth and nurturing. I am very happy with the childcare that the staff within this setting provide for my son.

How likely would you be to recommend Mama Bear's Day Nursery & Pre-School (Paignton - Midvale Road)? Extremely Likely

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Average Rating:   4.8 out of 5

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March 2018

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