Busy Bees Norfolk and Norwich Hospital

Colney Lane, Colney, Norwich NR4 7UX
Review Us
9.8 84 Reviews
  • Busy Bees Norfolk and Norwich Hospital, Norwich
Busy Bees Norfolk and Norwich Hospital has seven rooms that are equipped and resourced with age-appropriate resources, together with three secure outdoor play areas.

Staff look to see children stimulated and inspired based on their individual interests with a mixture of adult but mostly child-led activities.

Professionals encourage the development of confident learners and a smooth transition into school life.

All meals are home-cooked and consist of fresh, seasonal ingredients and the nursery has received a five star rating for food hygiene.
Show Busy Bees Norfolk and Norwich Hospital on the Map

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Sarah Radford (Centre Director)

Number of Childcare Staff

  • 36

Total Places for Children

  • 114

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Busy Bees Norfolk and Norwich Hospital Reviews (84)

9.8

Busy Bees Norfolk and Norwich Hospital has a Review Score of 9.8 (9.842) out of 10, based on 39 reviews in the last 2 years.
Over all time Busy Bees Norfolk and Norwich Hospital has 84 reviews.

Overall Experience
  • 72
  • 11
  • 1
  • 0
  • 0
Date Published
  • 84
  • 35
  • 38
  • 39
  • 45
Reviewer Connection to Busy Bees Norfolk and Norwich Hospital
  • 67
  • 15
  • 2
Total of 84, showing 61-80
Review from Marta A (Mother of Child) published on 29 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Based on my child experience at Busy Bees Norfolk and Norwich Hospital, I would recommend this nursery to other parents. The activities are varied, including using the area outside whenever the weather allows. My daughter enjoys her days at Busy Bees and has made her first best friends! The staff is
friendly and attentive and have been extremely helpful throughout the toddler “milestones” and "challenges". The management team has always been very accommodating of any request we might have.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Teodora G (Mother of Child) published on 5 April 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff is extremely caring, they are interested in knowing how the child has been at home and what has happened while they were away from nursery and they are ready to give a lot of information about the child's routine and mood during their time in nursery. They make sure to nurture friendships
and to encourage cognitive development. We were always kept informed about any issues arising (contagious diseases) and invited to join into activities for book day or Mother's Day. Children spend a lot of time outside. The only downside is the lack of pedestrian access. The nursery is next to a big car park as many parents drive but some do not.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Gill R (Mother of Child) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My third daughter is now in Oaktrees. All of my children have thrived in the setting. The staff have gone above and beyond in their care for my children and support for me and my husband as working parents.
The manager is a star and her skilled leadership is reflected in every aspect of the nursery.
The
activities and menu on offer are excellent.
The chef’s food is loved by my children and I was amazed when my 4 year old daughter brought home tasty home made pasta.
Administration is always helpful, especially in helping with funding forms.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Sophie A (Mother of Child) published on 9 October 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Both our children have attended Busy Bees, and both have now moved on, equipped with a great set of skills to help them move forward to their next phases in learning and life. We cannot rate the team at Busy Bees at Norfolk and Norwich Hospital more highly. Our children have always been well cared for
and looked after whilst in their care.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Malwina D (Mother of Child) published on 20 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and professional nursery with great staff and facilities. Very understanding, kind and caring manager. It was a good choice. I would definitely recommend this nursery!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Tatiana G (Mother of Child) published on 8 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery; Staff members are enthusiastic, they really care for the children, they offer plenty of activities to help our son's development, and he absolutely loves the place since he's started when he was 4 months old. They've been very helpful to help us manage his food allergies. We recommend
the nursery very strongly.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Hayley B (Mother of Child) published on 8 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been attending Busy Bees Norfolk and Norwich Hospital since she was around 10 months old, she is now 2years 4months. Since starting, my child loves coming into nursery. Both management and staff are very friendly and welcomes me and my child each morning. I feel the nursery provides a wide
variety of activities to suit my child's interests and abilities. I like receiving wonderful feedback about my child's day and how well she is developing. I like parent zone where I can look at my child's observations and assessment from the comfort of my home and also write my own feedback on these.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Sarah J (Mother of Child) published on 26 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have sent both my children to this nursery after a bad experience with a previous nursery. The Manager is wonderful, caring and hands on. All the staff, from those in the office to every last childcare assistant, are kind, gentle and dedicated. The food they receive is cooked on site, is healthy and
always delicious, according to my two boys! They have also catered for my son's allergies extremely proficiently and went above and beyond to help our family after an unexpected redundancy. I cannot recommend them enough.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Amy H (Mother of Child) published on 20 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended for the last two years. From my first visit when I was pregnant, I was impressed with the nursery. Every staff member I spoke to was enthusiastic, helpful and informative. I have continued to be impressed. All the staff are friendly, they have a positive outlook, seem to really care
about the children and are helpful if you have any questions. My son always is happy to attend in the mornings and he is smiling at the end of the day when we collect him.


I have always felt that he is safe, well cared for and that they promote his development and well being. They are very good at raising things if a little extra support is needed such as speech and language and it’s done really sensitively.


The hours being extended meant I never felt in a rush before or after work when dropping off and collecting.


I would not hesitate to recommend Busy Bees to anyone. Thank you, keep up the good work.

  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Hannah J (Mother of Child) published on 20 December 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
The way I know this nursery is great is because my daughter always loves going and talks very positively about the staff, food and daily activities. I have recommended the nursery to other parents because of the care my daughter receives, the knowledge and passion of the staff and because, if my daughter
likes it, it must be good!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Priscilla D (Mother of Child) published on 21 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter started nursery at nine months old at Busy Bees and for the next four years, she attended full time. I watched my daughter grow up in confidence, learning essential skills to become a confident little girl. The staff are highly skilled and take the care and education, safety and general
health of the kids seriously. I would recommend this nursery to any parent who is looking for high-quality care for their children.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Helen T (Mother of Child) published on 20 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has had a wonderful time at this nursery. It has been really good for his development and he has loved each and every room that he has been through. I felt the nursery had the right approach to support and nurture him at every stage from a small baby to a pre-schooler. There is nothing negative
that I can say about my experience and I would recommend this nursery to everyone!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Sheila (Mother of Child) published on 20 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot praise this nursery highly enough. My two children have been coming from the month they turned one until leaving for school. They have loved every minute. The staff and care are exceptional and we are so grateful for the great start both my girls have been given.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Prasanna S (Father of Child) published on 19 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to Busy Bees Norfolk and Norwich Hospital for over 3 years. The staff are very helpful friendly and approachable.


The care food learning facilities are very good.
All staff, especially in the Oaktrees Room, are very helpful and caring.

  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Sarah B (Mother of Child) published on 8 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery! Our little girl has been attending this nursery for the past couple of years and I continue to be impressed by the level of care shown by ALL the staff. Alongside this dedicated team, she is treated to a fantastic variety of foods by the onsite chef and enjoys great outdoor space.
Every child is treated as an individual and the team genuinely care for their welfare. The dedication from everyone at Busy Bees is excellent and I can't recommend it enough.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Monica A (Mother of Child) published on 11 July 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
It is a good nursery. My son enjoys his time and is happy to go there. He seems to learn and have fun at the same time. Staff are very friendly and helpful. The only thing which I get bothered about, is I find my son most of the days with a running nose, not being cleaned.
Reply from Chloe Wilkes, Marketing Admin at Busy Bees Norfolk and Norwich Hospital
Thank you for your review, we take your comments on board.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Angela L (Mother of Child) published on 5 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An amazing place for children to develop. Initially chosen purely due to its location but my son has thrived here. Everyone is welcoming, the games are fun and the toys plentiful. They are experts at keeping a cheeky 4-year-old calm as well! Would definitely recommend this nursery. We will all miss
it when reception class begins at big school.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Clare S (Mother of Child) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child is so happy at Busy Bees and has made friends. He has developed so much and interacts well with other children and plays and is learning to share. The staff are so helpful and caring especially when it come to my child. I know the staff gives my child the attention he needs and I enjoy looking
at his development on my app on my phone. The food choices/meals my child eats are more than expected and such a variety of food. So happy my child is having a good start in life.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Magdalena N (Mother of Child) published on 29 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly environment, spacious and bright rooms. Great outdoor play area. All staff always helpful. Menu has a variety of tastes.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Clair J (Mother of Child) published on 4 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Busy Bees have been outstanding throughout the two years our son has been attending. They have taken care to get to know him and us, and it has a really personal feel despite having so many children attend. The care of the individual child really is at the heart of things. Staff readily understand the
needs of parents working at the hospital alongside which is vital. He has learnt so much, it is astounding, even from his early days. The nursery has sound policies for the care of children, but are also sensible about illness and inevitable injuries (in our son's case!). The menus are really varied and change seasonally, and there are opportunities for parent involvement. We would not hesitate to recommend Busy Bees at the Norfolk and Norwich Hospital.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Busy Bees Norfolk and Norwich Hospital is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for Busy Bees Norfolk and Norwich Hospital is calculated as follows: ( (401 Excellents x 5) + (58 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 467 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Busy Bees Norfolk and Norwich Hospital is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 number of registered child places is 22.8, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (1)

Sarah

Sarah Radford

Job Title: Centre Director

Welcome! I am Sarah and I'm the manager of Busy Bees, Norwich Hospital. Please feel free to contact me if you have any questions, and I look forward to meeting you and your family

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Busy Bees Norfolk and Norwich Hospital to verify any information. View our terms and conditions. Busy Bees Norfolk and Norwich Hospital has an Enhanced Service - more info.