Busy Bees Norfolk and Norwich Hospital

I would say staff are caring and safeguard the children well yet I feel that they are too busy to provide specific feedback/advice at handover or via the app.

The staff continue to provide a safe, engaging learning space for children, working with parents to ensure the experience is tailored to the individual. Communication with parents is super and professional. I would wholeheartedly and with confidence, recommend this nursery to others.

We had both our children in this nursery. The older one from summer 2018 until summer 2021, and the little one from late spring 2021 until summer 2022. The management and the staff have both been outstanding at all times. Management was extremely helpful and flexible in accommodating the needs of our family and sometimes even suggested solutions that we would not have come up with ourselves. Apart from that, they felt like friends of our little family. Also through the pandemic, they were extraordinarily helpful and remained open, whenever legally possible. The staff has always been highly motivated and our sons enjoyed the experience throughout. The room managers and other teachers in the room were kindhearted and loving and gave the kids a fantastic experience. The nursery could benefit from access to further outside facilities. For those reasons, we stayed at the Busy Bees for over four years even though we initially had considered them only a temporary solution.

Both my children have attended Busy Bees. My son attended from the age of 11 months and left for school September 2021. The care and love he received was fantastic all the way through the nursery, he loved going and always spoke about what he had been doing at home. All the staff are very caring and provide the children with great activities. My daughter started when she was 9 months and again has had excellent care throughout and loves nursery days. Great nursery.

Busy Bees has been such a special part of our family over the last seven years and we cannot thank the Manager and the team enough for all the care you have shown to both our children throughout such important periods of their lives. We have always felt more than confident entrusting our children to them and have watched them both thrive as they have grown into the most amazing children as a result of the nurturing and development they have given them. Those who work in the early year's sector should never underestimate the special roles that each of you play in our children's and our lives and we thank you endlessly for all that you do. I would not hesitate in recommending Busy Bees Norfolk and Norwich Hospital, and often have, to any of my friends seeking a child care setting.

I am so pleased that we decided to send our little girl to this nursery. She joined during the pandemic, and I worried that she would find it harder as we could not go in to drop her off or pick her up, however, she has completely thrived since being there. Her speech has come on wonders and she has so much confidence. She loves to talk about the staff in her room, and has made such wonderful bonds with staff and other children. Every time I pick her up, she is so happy and tells me everything she has been doing that day. I could never thank the staff enough for what they do, from the care to food and so much more. I will always highly recommend this nursery.

The food was healthy and my son actually ate vegetables, he is a famous salad dodger. I cannot praise the staff enough.

The nursery helped our daughter settle in well despite her and our anxiety at the beginning. Her key nursery staff were fantastic and she has made a very close bond to them. The administration staff at the nursery were very approachable and helpful.

My son leaves Busybees in August after 5 years to go to school in September. It really feels like an end of an era. My son has been so happy there and for us the decision to put him into your care was the best decision we have made so far as parents.

My son has attended Busy Bees for two years. The care he has received has either been good or excellent throughout each room. There are some absolute shining star staff here, who we have been sad to leave with each room move. The food is fantastic, onsite chef, variation each week and every term it's changed to keep it seasonal. They try to get the children outside daily as long as weather allows. Suncream provided. The electronic record system is ok. Observations recorded against the key skills framework which is helpful to track the little ones progress. Parents evenings offered. Any issues we've raised have been promptly rectified, and action taken appropriately. We've recommended this nursery to several friends and family.

Thank you all!

A wonderful nursery, thank you so much! My little ones have had a wonderful time and have progressed so well. The facilities and food are excellent. The staff are so kind, friendly and professional. We have used Busy Bees at Norfolk and Norwich Hospital for the last six years and are very sad that our youngest is now school age!

My grandson always comes out with a smile on his face, he has learnt how to draw within the lines and write his own name. There are many things he comes home and tells me about such as stories they read, the educational toys he's learnt from and how he loves jigsaws! He's learnt many songs from nursery. The staff there are exceptional too, they come out to greet you due to Covid-19 restrictions with a mask and talk about his day, what he's done and also how much he's eaten. He especially loves the outside play area. The food there is exceptional, I have noticed that they also cater for vegetarians as they put the food menu outside for the parents to see. The car park is easy and safe to get into, you are given a card which you have to swipe for the gate to open and again to go out and there is always plenty of space to park. If they were to have an accident or an issue, the staff will inform you of what happened and how they were looked after. My son has had many happy years here.

Fantastic experience my 3 year old daughter and I have had. As Covid arrived, our usual nursery closed, leaving us stranded. Both of us hold senior positions in acute hospitals and needed to be at work. The manager was brilliant, as were her staff. The enrolment was rapid; the information concise and organisation of all infection control standards for the children and staff was exemplar. The key worker for my little girl built a rapport easily and authentically. My daughter adored her key worker; every member of the team was relaxed, approachable and very friendly. The standard of care and attentiveness to the children was second to none. When parents picked up the children, regardless of how busy they were, each one of us was given a full appraisal of our child's day, very reassuring. The environment is exceptional; the food was awesome with an onsite chef. I will have no hesitation in taking my little back again. 5-star nursery.

My daughter has been fully supported and cared for during her years at Busy Bees. The staff are amazing and my daughter will miss them tremendously. She learned so much whilst there and the nursery manager and her team do such a great job with the children. During pick up my daughter always had a smile on her face and was always extremely excited to tell me about all the interesting and fun things she had been getting up to. I would not hesitate to recommend Busy Bees at Norfolk and Norwich Hospital - I always felt very comforted when she was there as I knew that she would always be looked after, stimulated and cared for.

My little girl has been going since the age of one and is now about to go into reception and I feel that Busy Bees has prepared her really well for this next step. They have nurtured her, cared for her, encouraged her development and helped her grow into the little girl she is now. They have a good mix of activities for the children, great outdoor space, and with their kitchen and chef, the children are introduced to a varied, international and nutritious cuisine! I’ll miss the friendly staff led by the lovely manager who can often be seen lending a hand when needs be! My little girl will miss it too!

We would like to thank all the staff for their kindness, enthusiasm and understanding. We would highly recommend the nursery.

We have used this nursery for the last seven and a half years, so have a lot of experience with all of the rooms. My son started in January 2013 and my daughter finished at the end of May 2020. Both of my children were ready for school at the time of leaving. We would have continued up to the start of the new school year for my daughter, had it not been for COVID, and being offered a key worker place at her upcoming school. We know the staff well. If it had been 4 years ago our scores would have been higher. The pre-school room (Oaktrees) isn't quite the same as it was. Due to the loss of some key staff, I feel that the skill mix in the room could be improved on in order for more pre-school activities to be done. It's lacking leadership and experience. The other rooms have maintained core staffing and as such remain consistent.

Excellent in every aspect. We have had times when we needed extra hours and the staff arranged everything. Sometimes when we were late picking up, they were really helpful. The staff are amazing and would recommend to everyone.

A highly recommended place!