Busy Bees at Norfolk and Norwich Hospital

Colney Lane, Colney, Norwich NR4 7UX

Busy Bees at Norfolk and Norwich Hospital, Norwich, Norfolk
Busy Bees at Norfolk and Norwich Hospital, Norwich, Norfolk
Busy Bees at Norfolk and Norwich Hospital, Norwich, Norfolk

Busy Bees at Norfolk and Norwich Hospital has seven rooms that are equipped and resourced with age-appropriate resources, together with three secure outdoor play areas.

Staff look to see children stimulated and inspired based on their individual interests with a mixture of adult but mostly child-led activities.

Professionals encourage the development of confident learners and a smooth transition into school life.

All meals are home-cooked and consist of fresh, seasonal ingredients and the nursery has received a five star rating for food hygiene.

Group: Busy Bees Nurseries Ltd

Person in charge: Linda Smith (Manager)

Local Authority / Social Services: Norfolk County Council

Number of Staff: 36

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 114

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Busy Bees at Norfolk and Norwich Hospital has a Review Score of 9.2 (9.175)

The Review Score of 9.2 (maximum of 10) for Busy Bees at Norfolk and Norwich Hospital is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Norfolk and Norwich Hospital in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.78 for Busy Bees at Norfolk and Norwich Hospital is calculated as follows: ( (134 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 168 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.395 Points relating to the number of positive Reviews for Busy Bees at Norfolk and Norwich Hospital is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 22.8 positive Reviews (114 registered maximum number of service users ÷ 5). 9 Reviews ÷ 22.8 Target = 0.395

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Norfolk and Norwich Hospital?

  • Extremely LIKELY
    13
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Norfolk and Norwich Hospital

  • Mother of Child
    13
  • Father of Child
    1

My daughter started nursery at nine months old at Busy Bees and for the next four years, she attended full time. I watched my daughter grow up in confidence, learning essential skills to become a confident little girl. The staff are highly skilled and take the care and education, safety and general health of the kids seriously. I would recommend this nursery to any parent who is looking for high-quality care for their children.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has had a wonderful time at this nursery. It has been really good for his development and he has loved each and every room that he has been through. I felt the nursery had the right approach to support and nurture him at every stage from a small baby to a pre-schooler. There is nothing negative that I can say about my experience and I would recommend this nursery to everyone!

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

We cannot praise this nursery highly enough. My two children have been coming from the month they turned one until leaving for school. They have loved every minute. The staff and care are exceptional and we are so grateful for the great start both my girls have been given.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has been going to Busy Bees Norfolk and Norwich Hospital for over 3 years. The staff are very helpful friendly and approachable.

The care food learning facilities are very good.
All staff, especially in the Oaktrees Room, are very helpful and caring.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Fantastic nursery! Our little girl has been attending this nursery for the past couple of years and I continue to be impressed by the level of care shown by ALL the staff. Alongside this dedicated team, she is treated to a fantastic variety of foods by the onsite chef and enjoys great outdoor space. Every child is treated as an individual and the team genuinely care for their welfare. The dedication from everyone at Busy Bees is excellent and I can't recommend it enough.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

It is a good nursery. My son enjoys his time and is happy to go there. He seems to learn and have fun at the same time. Staff are very friendly and helpful. The only thing which I get bothered about, is I find my son most of the days with a running nose, not being cleaned.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Satisfactory

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

Chloe Wilkes, Marketing Admin at Busy Bees at Norfolk and Norwich Hospital responded to this review on 11 Jul 2017:

Thank you for your review, we take your comments on board.

An amazing place for children to develop. Initially chosen purely due to its location but my son has thrived here. Everyone is welcoming, the games are fun and the toys plentiful. They are experts at keeping a cheeky 4-year-old calm as well! Would definitely recommend this nursery. We will all miss it when reception class begins at big school.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child is so happy at Busy Bees and has made friends. He has developed so much and interacts well with other children and plays and is learning to share. The staff are so helpful and caring especially when it come to my child. I know the staff gives my child the attention he needs and I enjoy looking at his development on my app on my phone. The food choices/meals my child eats are more than expected and such a variety of food. So happy my child is having a good start in life.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very friendly environment, spacious and bright rooms. Great outdoor play area. All staff always helpful. Menu has a variety of tastes.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have one child still in Busy Bees and one that has been there since they were 11 months old and has just started school.

This is a very good nursery, all of the staff are very attentive and approachable.

The pre-school room 'Oaktrees' perfectly sets them up for school, getting them ready for the new routine and independence needed.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

I cannot rate the nursery enough. Both of my children have attended here from roughly 8.5 months.
Their needs are met to a high standard. The interaction from all staff with the children is always enthusiastic and both children come home happy.
My eldest child left nursery for school this year. My youngest is now in the pre-school room and is very happy and eager to get to nursery. I can go to work happily knowing he is content, making new friends and learning new skills on a daily basis.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Busy Bees have been outstanding throughout the two years our son has been attending. They have taken care to get to know him and us, and it has a really personal feel despite having so many children attend. The care of the individual child really is at the heart of things. Staff readily understand the needs of parents working at the hospital alongside which is vital. He has learnt so much, it is astounding, even from his early days. The nursery has sound policies for the care of children, but are also sensible about illness and inevitable injuries (in our son's case!). The menus are really varied and change seasonally, and there are opportunities for parent involvement. We would not hesitate to recommend Busy Bees at the Norfolk and Norwich Hospital.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Brilliant nursery. The manager runs a tight ship. Great staff never dissapoints. My children are always happy when they have been to nursery. My eldest was not the easiest of children, but the patience all of the staff had with her outstanded me. From potty training to getting ready to start school I had support not only for her but for me too.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child has been at Busy Bees for the last 18 months. They have been fantastic. In the first six months of him attending the nursery, he had a few health problems but they easily managed his needs and went the extra mile to support him (and me at times!) He loves Busy Bees and is thriving in their care. Thank you.

How likely would you be to recommend Busy Bees at Norfolk and Norwich Hospital? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

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