Spring Nursery Milecross

Norman Community Centre, Bignold Road, Norwich NR3 2QZ
Review Us
9.6 64 Reviews
  • Spring Nursery Milecross, Norwich
Spring Milecross Nursery is a childcare service located in Norwich, Norfolk.

They offer 64 Ofsted-registered places and were assessed as 'Good' by Ofsted in May 2019. A committed, friendly and well-qualified nursery team provides high-quality care and learning opportunities for children aged between three months to five years.

They offer a home from home environment to help your little ones discover the world around them, using a range of natural resources and loose parts.

The nursery follows the Early Years Foundation Stage (EYFS) with a focus on learning through play and actively encourages parents to become involved in the life of the nursery.

Spring Milecross is open from 8.00-6.00pm Monday to Friday, 51 weeks of the year, excluding bank holidays and three staff training days.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Melissa Lawrence (Nursery Manager)

Number of Childcare Staff

  • 18

Total Places for Children

  • 64

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Funded sessions available, food costs apply


    Sessions range in price depending on session times and age range


    Fees can be requested by emailing direct or booking a tour

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • Onsite

9.6

Spring Nursery Milecross has a Review Score of 9.6 (9.584) out of 10, based on 9 reviews in the last 2 years.
Over all time Spring Nursery Milecross has 64 reviews.

Overall Experience
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Date Published
  • 64
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Reviewer Connection to Spring Nursery Milecross
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Total of 64, showing 21-40
Review from Terry T (Father of Child) published on 14 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My three-year-old daughter has been at the nursery for almost nine months now. Her confidence has grown dramatically since joining, and her speech has shown rapid improvements too. She always looks forward to her nursery days. The staff were excellent when she first started and continues to be. We were
worried about how she'd settle, but after a few settling-in sessions, she was loving it - one lady was amazing at helping her settle - it was a shame she moved rooms as my daughter took a shine to her, but the other staff in navigators room have all been excellent too. The nursery app is excellent and I can check throughout the day what she's eaten, when she's had nappy changes etc, and it's good to see the photos uploaded and the end of each week. Excellent nursery - can't recommend it enough. Well done, Spring Nursery Mile Cross.
Reply from Melissa Lawrence, Nursery Manager at Spring Nursery Milecross
Thank you for such a lovely review! We are so glad you enjoy coming to Spring, Milecross
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Review from Hollie L (Mother of Child) published on 14 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery. My son has been attending since he was six months old and is now three. Friendly and professional staff with a clean and inviting environment for the kids. Great range of healthy food and snacks provided at mealtimes. They get up to loads of activities, which are geared towards learning
and keeping them entertained. The app is a great tool, which is updated frequently, so we are aware of everything our son is getting up to during the day.
Reply from Melissa Lawrence, Nursery Manager at Spring Nursery Milecross
Thank you for such a lovely review! We are so glad you enjoy coming to Spring, Milecross
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Review from Charlotte G (Mother of Child) published on 14 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending since January 2023, and since starting, his speech has improved dramatically; he is now starting to use the toilet and is so much more confident. The staff are extremely friendly, and nothing is too much for them.
My son's favourite always keeps us up-to-date and informed
about everything.
The manager is extremely helpful and is there if we need extra support or advice. I would highly recommend this nursery to anyone - everyone is friendly, involved with the children and happy!
Reply from Melissa Lawrence, Nursery Manager at Spring Nursery Milecross
Thank you for such a lovely review! We are so glad you enjoy coming to Spring, Milecross!
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Review from Will H (Mother of Child) published on 10 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending the nursery since July 2021 and loves her time here. She talks about her days, what she has been up to and what she enjoys the most. She has been supported through all stages of her development so far by the staff, working with both myself and my husband to achieve developmental
goals. She talks fondly of the staff within the nursery, with certain members of staff seeming to be her favourites. I could not have asked for a better start in my daughter's life.
Reply from Melissa Lawrence, Nursery Manager at Spring Nursery Milecross
Thank you so much for your review! We are so happy to be part of your child's story.
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Review from Graham D (Father of Child) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so glad we picked Spring Nursery for our little man, the team there is great. Our son has not had the best start in life, he has a few issues of his own and that coupled with other family health problems has seen him needing extra support the nursery has gone above and beyond to support him and
us as a family. The feedback from the staff and frequently updated information on the app is invaluable, they have worked alongside the other organisations involved in his journey and helped cut through the red tape. Thank you so much Spring MileCross.
Reply from Melissa Lawrence, Nursery Manager at Spring Nursery Milecross
Thankyou so much for such a kind review, we love having you all part of our Spring Milecross family!
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Review from Beth R (Mother of Child) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is on form with everything. The staff are fantastic with the children and support children with special needs really well! My son loves the food and snacks there too! He talks about certain staff members so fondly. I have sent my eldest child to this nursery, and now my middle child attends,
and next year, my youngest child will attend too. I have referred my niece to go here; just waiting on a place for her. The learning environment is amazing, and the play environment is fantastic. The upgrades done outside the kid's love and the way the staff get the children involved in maintaining it is fab too. My son loves being outside and in the garden. The rooms are super safe and are strict on who they let through to where the children are. The children could not escape without being seen trying to anyway! I would recommend this place to everyone!
Reply from Melissa Lawrence, Acting Nursery Manager at Spring Nursery Milecross
Thank you for such a lovely review! We're so glad you like our garden as much as we do!
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Review from Elena Y (Mother of Child) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good atmosphere, and very friendly people, working in the nursery.
My little girl is very happy to go and play every day.
Definitely remember for all parents.
The food is delicious and fresh.
Thank you for all.
Reply from Melissa Lawrence, Nursery Manager at Spring Nursery Milecross
Thank you for your review! I'm glad your little one loves coming to our nursery!
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Review from Aimee P (Mother of Child) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, friendly staff. Good communication with parents, telling us what children are getting up to each week. Home learning tasks are provided, and children get to send in pictures to share their experiences with the class. Healthy meals and snacks are provided daily, and the nursery shares how much/little
they have eaten, along with naps and accidents, via the app, which is really helpful. My daughter really enjoys it and is making excellent progress.
Reply from Melissa Lawrence, Acting Nursery Manager at Spring Nursery Milecross
Thank you for your review and for being part of our Spring family!
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Review from Robert T (Father of Child) published on 9 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been really impressed by Spring Nursery Milecross. The staff are caring and responsive and have really helped our child settle.
They provided for his dietary needs without difficulty, and when he was struggling with separation, they got his favourite toys out to help him acclimatise.
Reply from Melissa Lawrence, Nursery Manager at Spring Nursery Milecross
Thank you for your review! It's been our privilege for your child to join our Spring family.
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Review from Diana R (Mother of Child) published on 26 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is the most wonderful place where I could put my son in. All the staff are absolutely amazing, very helpful, caring and friendly. My son loves this nursery. I never thought that he would engage so quick and would be able to speak so fast in English. The nursery staff supported him to get
confident and supported him a lot. The best nursery in the area. Congratulations to all the staff!
Reply from melissa Lawrence, Acting Nursery Manager at Spring Nursery Milecross
Thank you so much for your review! It makes us so happy to know we've helped your little one develop.
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Review from Emily-Mae H (Mother of Child) published on 4 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to the nursery for around 3-months now. His confidence has grown tremendously, and he always comes home saying what an amazing time he has had at nursery.
The staff are always very friendly and approachable and always take the time to tell me what he has been up to whilst there.
I love that the nursery is child-led, and they are able to choose what to play with. I am overall really impressed with the care my son receives at Spring.
Reply from Sophie Spencer, Nursery Manager at Spring Nursery Milecross
Thank you so much for your review! We really appreciate your feedback!
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Review from Hannah E (Mother of Child) published on 4 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not recommend Spring enough. The staff are so attentive, friendly and form lovely relationships with the children. After my eldest left and hearing her talk so fondly of every part of her tike there, it was an easy choice to send my 10-month-old too; she has only recently started and is already
so happy and settled. It's lovely to see and certainly helped ease my mind before returning to work. The staff really do go above and beyond all expectations
Reply from Sophie Spencer, Nursery Manager at Spring Nursery Milecross
Thank you so much for your review! We really appreciate your feedback!
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Review from M B (Father of Child) published on 4 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery with friendly staff. My son has been going for 18-months and really enjoys it. I've been impressed with the range of activities that they do from day to day. The app is also a great way to stay connected with what's going on.
Reply from Sophie Spencer, Nursery Manager at Spring Nursery Milecross
Thank you so much for your review! We really appreciate your feedback!
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Review from Holly T (Mother of Child) published on 4 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl started here in August/September. She has settled in very well and enjoys going here. All the staff go above and beyond to help with everything and any questions I may have.
My little girl has hit so many milestones since starting, which has been lovely to see.
Reply from Sophie Spencer, Nursery Manager at Spring Nursery Milecross
Thank you so much for your review! We really appreciate your feedback!
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Review from Alina I (Mother of Child) published on 5 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 22-months-old baby girl has attended the nursery since July 2020, and she seems to be happy. The chef is great, as she is eating almost all her meals, and all the staff have been putting in a great effort, so we can carry on as normal in these difficult Covid times.
Reply from Yvonne Wright, Manager at Spring Nursery Milecross
Thank you for your review; we enjoy having your daughter at our nursery.
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Review from Jessica T (Mother of Child) published on 24 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have enjoyed their time at Spring Nursery, my youngest is now moving on to school, and we will be very sad to leave! The nursery team have been fantastic, always very welcoming and friendly. They have cared for my daughter's additional needs very well, also ensuring that she has what
she needs.
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Review from Kelly M (Mother of Child) published on 24 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly, approachable staff members. My son, who has additional needs has been well cared for by the staff, and as a result of attending Spring Nursery, his social skills and speech have greatly improved.
The app is a great way of keeping in touch and being notified of your child's activities and
progress.
I would definitely recommend Spring Nursery to anyone looking for a placement for their child.
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Review from Lili G (Mother of Child) published on 21 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great atmosphere and friendly staff.
My daughters love spending time at nursery.
They both are growing on confidence, and I’m completely sure on the quality of the time spent at Spring Nursery.
I will highly recommend Spring Nursery Milecross!
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Review from Eriquicila C (Mother of Child) published on 21 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since entering Milecross nursery, my child did develop significantly. Her speech is so much better now. I'm deeply grateful to all staff for their excellent work and support throughout these months. The staff cared for my daughter with all the compassion and professionalism needed.
Many thanks to all.
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Review from A M (Mother of Child) published on 14 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My son has been going to Spring for roughly ten months now and he loves it. The facilities are great, including the outside space, it is small, but they have made the most of the space. The app is great for keeping up to date with events, the lovely recipes and your childs development. There is a fantastic
range of activities and toys etc. The staff are brilliant, very approachable and obviously have a passion for what they do. It is a shame that the funding doesn't cover the cost of the food as this does add to financial strain for some.
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Current Review Score: 9.6 (9.584)

Overview of Review Score

The Review Score of 9.6 (9.584) out of 10 for Spring Nursery Milecross is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.981 for Spring Nursery Milecross is calculated as follows: ( (104 Excellents x 5) + (2 Goods x 4) ) ÷ 106 Ratings = 4.981
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.603 Points relating to the number of positive Reviews for Spring Nursery Milecross is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8. 9 Positive Reviews ÷ 12.8 = 0.703
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

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Meet the Team (1)

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Sophie Spencer

Job Title: Nursery Manager

Come and visit us at Spring Milecross in Norwich - Sophie is looking forward to showing you around our amazing nursery.


Whether you are looking for full or sessional daycare, we can help accommodate your needs at our affordable, high-quality provision.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Spring Nursery Milecross to verify any information. View our terms and conditions. Spring Nursery Milecross has an Enhanced Service - more info.