University Nursery at West Cambridge

The University Nursery, 8 Charles Babbage Road, Cambridge CB3 0FZ

University at West Cambridge is a purpose built nursery situated on the West Cambridge campus of Cambridge University.

Offering childcare provisions to students and members of the Cambridge University staff. Only employees and students of the University of Cambridge are eligible to apply for places. They have also obtained their Silver Eco-Schools Award.

A friendly and enthusiastic staff team work closely with the children to provide continuity between nursery and life at home. Professionals believe parent partnership is important to allow key people to support each child and their families as individuals.

Each age group has its own designated garden directly outside its playroom, enabling all children to access a secure outdoor environment at any time of the day.

In each of the four age groups the children explore in light, airy and spacious rooms which provide them with the opportunity to grow and develop through a stimulating and sociable environment.

Group: Childbase Partnership

Person in charge: Samantha Frost (Manager)

Local Authority / Social Services: Cambridgeshire County Council

Number of Staff: 42

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 100

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays (excluding May Bank Holidays)

Admission Information: Current Students and Staff of Cambridge University only

Overview

The Review Score of 9.7 (maximum of 10) for University Nursery at West Cambridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 45 Reviews over all time. This Average Rating is also the rating value for University Nursery at West Cambridge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 18 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.753 for University Nursery at West Cambridge is calculated as follows: ( (415 Excellents x 5) + (113 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 538 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.9 Points relating to the number of positive Reviews for University Nursery at West Cambridge is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 18 Reviews ÷ 20 Target = 0.900

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 University Nursery at West Cambridge has a Review Score of 9.7 (9.653)

Average Ratings

  • Excellent
    38
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend University Nursery at West Cambridge?

  • Extremely LIKELY
    42
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to University Nursery at West Cambridge

  • Mother of Child
    35
  • Father of Child
    10

Due to room staff change, the staff made sure my daughter felt at ease with the new staff and to help the morning drop off, they had a familiar face in the room until my daughter felt at ease again with the new staff.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.8 out of 5

I strongly recommend the West Cambridge Nursery. The staff are very nice and really care for our son's development and wellbeing.
At the end of a long day they are still smiling and keeping positive attitudes.
My son is smiling when I drop him off and pick him up.
The facility is always very clean and updated with great natural lighting and outdoor space for the kids to play.
I hope we are able to keep our son at this nursery until he starts reception.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter has been in the nursery since one. All staff are very friendly and helpful. Every day, I try my best to persuade her to go home at the pick-up time as she just likes the nursery and her friends too much.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.8 out of 5

Both our son and our daughter started in this nursery in October 2017 and they settled in very quickly. This was thanks to the amazing staff in the nursery. The children love going there every morning and this makes us, parents, feel happy and relaxed during our working day.
The staff are great at providing daily feedback (positive and constructive) and to help us to understand and improve our children's behaviour, listening, concentration, development, interests, etc.
Their key persons are lovely and our children have connected very well with them. Also, the other practitioners in the room and the room leaders are very nice and very good at coming up with ideas and suggestions to help us and our children.
For work-related reasons, this is the third nursery my children go to and by far the best one in every sense (facilities, outstanding care, staff, activities, feedback, support for parents, etc.).
Thank you!

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

As a parent, I am extremely happy that my daughter attends this nursery. From when she was a baby to now, she has received outstanding care.
She has thrived in this nursery and I am grateful to the staff for providing such a wonderful environment.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.9 out of 5

A delight, such care, such happiness. Could not have been happier with our choice.
Staff always friendly, always attentive and so creative in their writing of the days.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

The staff are very friendly and I feel that my son is in very capable hands.
Good mixture of fun/learning.
Great resources/equipment.
My son clearly loves their room facilities/outside and inside - he really has connected very well with his key worker.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.8 out of 5

We are very pleased with the nursery.
The staff is caring and friendly and our son appears to be settling in rather nicely.
It is reassuring to see the diversity in activities and to receive updates throughout the day.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.1 out of 5

The staff are very loving and caring, my son loves going every day.

How likely would you be to recommend University Nursery at West Cambridge? Likely

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Average Rating:   4.8 out of 5

My child loves coming to nursery. The resources in Butterflies are brilliant and the staff work really hard with new activities to keep them interested.
The food is always amazing.
School readiness is so appreciated as my child can't wait to go to school.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.4 out of 5

Excellent experience overall, staff very reassuring. My daughter loves coming into nursery, which contributes to keeping my stress levels low, as an anxious first-time mum. Especially love the language support for bilingual children, makes mum and dad's job easier!

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.6 out of 5

This nursery is a very welcoming and friendly place to bring our child three days a week. The staff have the interest of the babies first and foremost. The facility is clean and tidy which shows hygiene standards are set high. Our son is very happy here and we hope he continues to enjoy future years at this nursery.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.9 out of 5

The staff are quite friendly and professional. My daughter starting at 15months settled well in a month. Teachers are very enthusiastic, helpful and considerate. The facilities overall are very good although, I hope the garden could be larger.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.3 out of 5

The University Nursery at West Cambridge is lovely on all levels. My 6 months old baby has a great and strong attachment with his key person and is always happy to stay and play. The staff and quality of care is excellent there and as a first-time mum, I have no worries leaving my son in their care.

The nursery is very well equipped and well organised with lovely facilities and management is always welcoming and friendly. You can also tell that staff members are happy working there.

I absolutely love the flexibility to be able to pop in and breastfeed my baby. I would recommend the nursery.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

It's a really good nursery and we're quite happy with it. The people who look after my son are really good with him. He really likes them. They always give us detailed feedback about what he did during the day.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

I was really nervous about bringing my (then) 3-month-old daughter to nursery but the staff at University Nursery at West Cambridge have been wonderful in helping us make the transition. My daughter LOVES her key worker, I have felt completely supported in my decision to come in a breastfeed and as my daughter has settled in, we have been impressed by the range of activities, quality of activities and homemade food on offer. Most importantly for us has been how much love the team at University Nursery at West Cambridge have for the children they care for - they treat my daughter as I would do and that has been the best thing about it for me.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter has settled in extremely quickly at the nursery thanks to all the amazing staff. I can see why it is such a popular and sought after nursery - the staff are all excellent, the environment is clean and attractive and well-maintained. Every day there are engaging activities. A special mention to our daughter's key worker who has been brilliant. This nursery is head and shoulders above any other I have visited.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

This has been a fantastic setting for both my son and daughter. We were always listened to. Staff are very helpful and caring. I recommend this nursery to all of my friends/colleagues. The staff are very understanding to the new starters and during the transition periods. BIG THANK YOU TO EVERYONE.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

All the staff have been very kind, helpful and supportive during our daughter's recent room change.
The transition went so smoothly thanks to the staff and lovely atmosphere of the nursery.
It feels like you are leaving your child in the care of friends and family. We can't thank them enough.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

Generally very good.

Helpful staff who care.

The only improvement would be to manage the parking bays as it can be difficult to park at peak times and sometimes cars have been parked all day.

Given the opportunity, we will be sending our new son here too!

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.4 out of 5

My son is vegetarian (no meat, fish or eggs) and the nursery staff have explored different foods and recipes so that he does not get left out for birthday cakes, pancake day and other special occasions. For this, we are very grateful. In addition, the nursery staff noticed that he doesn't like gravy and adjusted his daily menu to suit. This was incredible given the number of children they look after. My husband and I cannot thank the West Cambridge Nursery staff enough.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.6 out of 5

My daughter is extremely happy here. The staff are helpful, friendly and above all, very professional. My daughter has developed skills like walking, using syllables to communicate and 'saying' hello/bye very early, which I think are the result of the games and activities carried out at the nursery.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.8 out of 5

A brilliant nursery where you can see and feel the commitment of the staff to the whole school and the complete development of the children. Very happy to have my daughter here and I know my daughter is happy here too!

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

The nursery has a wonderful and caring atmosphere and it is obvious that the staff really care about the children here. They provide such a wide range of activities and encourage my two children to develop skills and interests. It's a wonderful place and I cannot recommend it enough. Thanks so much.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.9 out of 5

This nursery is a home away from home, for our two boys and to us. From the moment we drop them off, to the moment we pick them up, we can see that the staff truly cares about them as individuals. They note what is special about them and seem to love them for who they are. They also know how to settle them at moments that they are not as happy as usual. The hot lunch and dinner are much appreciated by the children who, according to the records, almost always eat it all. We as parents, in turn, appreciate it that the nursery takes into account wishes such as our vegetarian and a no-sugar policy. The nursery has also been most accommodating towards continuous nursery, allowing me to come into feed whenever I wish and showing respect for the amount of effort that goes into expressing by making sure that expressed milk is not wasted. We are truly grateful.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.6 out of 5

My baby girl joined the Ladybirds room in March 2016. She absolutely loves the nursery, her new friends and room staff. They have a lot of activities during the day and I can see that my child really enjoys her time in the nursery. Also, I feel confident that my child is well taken care of. Thank you very much for your hard work!

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

Our son has been attending University Nursery at West Cambridge for the past month. He settled very quickly thanks in large part to the attentive staff in his room. They have focused on helping him build relationships with his classmates with the goal to help him transition to reception in a year.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.8 out of 5

The nursery's setting is great and the staff are very friendly. My son's adaptation went well, probably because of his key person system that I like very much - now my son loves coming to the nursery and I can see each day he is making a lot of progress there!

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.8 out of 5

Awesome place. Awesome staff. My daughter says it is brilliant!

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.6 out of 5

I have had two children come through the nursery, one through caterpillar through to butterflies. Both my children have had a fabulous experience and really thrived. The staff are fantastic, warm, patient, kind, funny, full of energy and smiles (I don't know how they do it!). I feel extremely lucky to have been able to have my children in such capable hands.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

Our two daughters love coming to nursery. The staff are excellent. The environment is first class. We are very happy with almost every aspect, from food to activities and learning tasks to management. There are two aspects that could be improved, although both are already good. 1, occasionally bookings for holidays and bank holidays are missed - an online calendar for our children would help us to communicate dates better. 2, The outside space for the rooms might benefit from being a little larger, this is hard to achieve in the current building however.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.8 out of 5

We have had an extremely positive experience at the West Cambridge Nursery. As a parent of a child with additional needs, we so appreciate the lengths to which the nursery has gone to, to support our son and our family. Great support, great teaching, great food - great everything! We have no hesitation in enthusiastically recommending West Cambridge Nursery.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

There are great carers for my child and other children in their class. They are very friendly, and caring and I feel very comfortable to leave my child in their care. Their service is excellent. I will recommend the nursery because of them.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.1 out of 5

We love this nursery - our youngest daughter goes here. She is very happy here and I am really happy as well - it is never a problem to get her to go to nursery! Our older children went elsewhere and I really regret not having sent them here as well. It is a great place for children with good food and excellent staff.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.9 out of 5

Staff very flexible very good at putting this nervous parent at ease! Child settled in quickly and is always excited when we pack her bag for nursery.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.8 out of 5

I am always so happy leaving my daughter at nursery because she has such a brilliant time. The balance between a fun, friendly and caring atmosphere and an environment to foster my daughter's developing skills and interactions is spot on. The staff are lovely and also professional.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.9 out of 5

The nursery is well organised and the staff are very kind and patient to the children. The food quality is good. My son really enjoys his time in the nursery.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.6 out of 5

Our daughter loves the nursery and so do we! The staff are very friendly, professional and take a keen interest in the children as individuals. The staff helped our daughter to settle in very quickly indeed, and she has formed close relationships with her key workers.

They have a great variety of activities for the children each day and our daughter is developing really well in the rich environment. They also have a varied and ever-changing menu that she enjoys.

Our daughter always looks forward to going to nursery and comes home full of joy and enthusiasm.

Thanks to all the staff at the nursery for doing such a great job.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

When I first brought my little son to nursery I had my doubts if he wasn't too young still, seeing that he was not yet a year old. However, after seeing him thrive the way he does after only 3 months at the West Cambridge Nursery, I know I made the right decision. I love that he is so close to his practitioner, which is made possible due to the great ratio of children to practitioner. He is learning so much and enjoys all the activities offered to him. In general, I as a mother could not wish for a better place for my little one to stay at. My son is safe and happy and I get to enjoy the huge smiles from him after a great day at the nursery.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.9 out of 5

Our children love this nursery! The staff have been very helpful during the settling in period, offering additional sessions when necessary. They are very friendly and our children love them!

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.2 out of 5

I am so very happy that my child attends nursery at West Cambridge. The staff are excellent - friendly, knowledgeable and communicative. My child receives the best care and always has a variety of activities to participate in. We love west Cambridge!!

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   5 out of 5

The nursery staff are very thoughtful and caring and take a great deal of interest in the children's happiness and well-being.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.5 out of 5

My daughter started at nursery in September aged 5 1/2 months. The staff were excellent at reassuring us and making the transition as smooth as possible. She has developed a great rapport with her key workers and its brilliant to bring her in and see the grin on her face when she realises she is going to be with them all day. The nursery communicates everything really well, so we can see her progress and they organise some wonderful activities - especially the messy ones which I cant do at home. She is so happy there, so we are happy too. worth every penny and great value for money. Thank you all. Its such a relief to know she is in such good hands.

How likely would you be to recommend University Nursery at West Cambridge? Extremely Likely

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Average Rating:   4.8 out of 5

Overall I think the day care is great. The carers and staff are nice and are aware what the other is up to.

How likely would you be to recommend University Nursery at West Cambridge? Likely

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Average Rating:   4.2 out of 5

I have been coming to this nursery for five years and have always been very happy with the care of my two children. The staff are great and while turnover is high and I think this is a sector issue and I also think Childbase expect a lot of their staff. The team go the extra mile, raising lots of money to charity activities to take home and training courses in first aid etc. I would not hesitate to recommend the nursery. I was very lucky to get a place.

How likely would you be to recommend University Nursery at West Cambridge? Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.7 out of 5

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Vacancies

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Awards / Recognitions

March 2018

February 2013

Investors in Diversity

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

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Sunday Times Top 100

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

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