Busy Bees at Eastbourne

Larkspar Drive, Eastbourne BN23 8BS

Busy Bees at Eastbourne, has a homely interior, purposely decorated to achieve a bright atmosphere, with the capabilities for specialist care and a wide range of stimulating activities that suit early years learning. Staff are skilled in supporting self-directed play, with toys to suit all ages and secure gardens for good outdoor play.

All carers undergo efficient induction and training programmes, with CCTV installed to offer further peace of mind to parents and regular feedback offered on the progress of each child. Every child has their own ‘key person’ and enjoys the benefits of a nutritious food menu.

Group: Busy Bees Nurseries Ltd

Person in charge: Tina Galt (Manager)

Local Authority / Social Services: East Sussex County Council

Number of Staff: 19

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 100

Age Range: from 0 years 6 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Overview

The Review Score of 9 (maximum of 10) for Busy Bees at Eastbourne is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Eastbourne in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.741 for Busy Bees at Eastbourne is calculated as follows: ( (82 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 108 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.25 Points relating to the number of positive Reviews for Busy Bees at Eastbourne is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 5 Reviews ÷ 20 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Busy Bees at Eastbourne has a Review Score of 9 (8.991)

Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Eastbourne?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Eastbourne

  • Mother of Child
    9

I've had no worries about me leaving my children with staff at Busy Bees. They are growing and developing into very confident children.

How likely would you be to recommend Busy Bees at Eastbourne? Extremely Likely

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Average Rating:   4.8 out of 5

Positives: lots of different activities, friendly staff and easy to approach the manager, very good experience when my daughter has been in Babes (Nov-Feb) - great communication, excellent carer-child ratio, very good introductions system, I felt well informed of how my daughter was doing, developing and involved in my child care, communication with key-worker was outstanding and we managed to settle in my daughter smoothly into daily routines.
Negatives: Middle group - since moving to older children group (Feb 2018), there has been limited communication, I am not convinced that staff know and support my child well enough and they are not always able to feedback to me what she enjoyed doing during the day, no contact with key-worker, child often has been sent home with dirty clothes and dirty face (food or/and paint marks) even though I have been providing spare clothes. All these issues have been addressed with the manager and I was reassured that they will take note of it.

How likely would you be to recommend Busy Bees at Eastbourne? Likely

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Average Rating:   4.1 out of 5

Tina Galt, Nursery Manager at Busy Bees at Eastbourne responded to this review on 13 Apr 2018:

As a setting we take all parental concerns seriously. We welcome parental feedback both positive and negative. When any issue arise this information enables me to address this quickly. We are glad we have been able to reassure you and rectify the concerns you had swiftly.

My son has been with this nursery since he was 17 months old, starting in the babies room. The staff have been fantastic, helping to potty train by the time he turned two, learning to talk in sentences and numbers and alphabet by the time he was three too!
He has made lots of friends and whilst he still sometimes gets upset when I drop him off, he does enjoy his days at nursery.
I love all the activities they do, including inviting parents to tea parties and parents evenings. I can't thank the staff enough for all the help and support they have provided over the years. We will be sad to leave in August when he starts school and will definitely recommend!

How likely would you be to recommend Busy Bees at Eastbourne? Extremely Likely

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Average Rating:   5 out of 5

My son loves going to the nursery. All of the staff know him even though he only does one morning a week.
We were invited to a Mothers Day tea party and at Christmas, my son received the most wonderful present. The staff are very patient, my son doesn't like to sit still even if it's for food.

How likely would you be to recommend Busy Bees at Eastbourne? Extremely Likely

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Average Rating:   5 out of 5

We have had a long association with this Nursery, with both our Daughter and Son attending over the last 8 years.
The Nursery is excellent, and we have nothing but good things to say about it. The manager and her team are professional, caring and thoughtful.
Our Children have both loved attending the Nursery, and we could not be more pleased with how they have been educated.

How likely would you be to recommend Busy Bees at Eastbourne? Extremely Likely

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Average Rating:   5 out of 5

Really bright and friendly place, staff are excellent and always on hand to discuss the babies day and give feedback. Great to have a parking area to drop off and pick up safely. Loads of different activities and safe outdoor area for the children.

How likely would you be to recommend Busy Bees at Eastbourne? Extremely Likely

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Average Rating:   4.9 out of 5

Little girl has been going here for 2 years and can not fault them at all. Staff are very friendly and accommodating, the management team within the rooms are second to none and the admin office and manager can deal with my questions with ease. Never had a problem with miss billing and I feel the pricing is fair and reflects on the high standard of nursery and food. But most important of all is that my little girl is happy and content from when she arrives to when she's goes home. Keep up the amazing work.

How likely would you be to recommend Busy Bees at Eastbourne? Extremely Likely

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Average Rating:   4.9 out of 5

My son, who has both medical needs and autism is supported fantastically by the staff at Busy Bees, they have also been supportive of me. He is happy to go to preschool each day and that's all I want.

How likely would you be to recommend Busy Bees at Eastbourne? Extremely Likely

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Average Rating:   4.3 out of 5

My baby boy has just settled into this nursery. He has started in the baby room and he loves it. He had settling-in sessions before his start date and I think they really supported him as well as myself. I feel that my boy is well looked after and he comes home so tired. My older daughter is in preschool and has been at this nursery since she was nine months and has been looked after so well that I didn't hesitate at putting my baby boy in the same place. The manager is welcoming and everyone has a smile on their face, children included. The staff are happy to answer questions and support my children and me as a parent.

How likely would you be to recommend Busy Bees at Eastbourne? Extremely Likely

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Average Rating:   4.7 out of 5

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