Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool

Asylum Arch Road, Redhill RH1 6GB
Review Us
9.9 88 Reviews
  • Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool, Redhill
Bright Horizons Royal Earlswood Day Nursery and Preschool, set in a beautiful Victorian house, has excellent transport links and is located close to Royal Earlswood and Redhill train stations. With large and light age appropriate rooms, the children enjoy a variety of activities throughout their day including benefiting from daily Forest School sessions.

The trained Forest School leader arranges exciting activities including climbing, swinging, building, woodcraft and fire safety. Additionally, the nursery offers all-inclusive care with an onsite chef providing nutritionally balanced meals, and the fees include snacks, nappies, wipes, formula, and creams.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Janina (Nursery Manager)

Number of Childcare Staff

  • 37

Total Places for Children

  • 54

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool Reviews (88)

9.9

Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool has a Review Score of 9.9 (9.911) out of 10, based on 31 reviews in the last 2 years.
Over all time Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool has 88 reviews.

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Date Published
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Reviewer Connection to Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool
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Total of 88, showing 41-60
Review from Juni A (Mother of Child) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great settling process. Lots of time for child and parent to settle. Lovely staff and facilities.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool
Hello, thank you so much for your positive feedback!
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Review from Yumna M (Mother of Child) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice and accommodating nursery. Offer fresh food, have attention to detail and listen to concerns.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool
Hi. We are pleased to hear that you are happy with our nursery. Thank you again for taking the time to leave us your review.
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Review from Georgia L (Mother of Child) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff in all rooms are always amazing. My boy has been in baby, nursery and now preschool and the transition between nursery and preschool has definitely been the hardest, but with the support of all staff, it has gone much smoother. The staff in the baby room have helped settle in our daughter,
who after just a few days/weeks seems like she has been there for years. A huge thank you to everyone.
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Review from Chloe W (Mother of Child) published on 19 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter seems to enjoy nursery and she is really developing fast. She seems to like the staff and her carers. She is learning loads of new things. The staff and carers are really friendly and put you at ease and seem to genuinely care.
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Review from Lucy W (Mother of Child) published on 18 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as we viewed Earlswood Day Nursery, we knew it was the perfect place. With an emotional start, the staff were so supportive and helpful. Our little one has grown in confidence so much since starting and talks about the staff like family, which is so important. I couldn't be happier with our
choice!
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Review from D C (Mother of Child) published on 18 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing and the outside spaces are the best I saw when choosing a nursery for my child. My daughter has extra challenges and the staff have been so helpful.
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Review from Cindy D (Mother of Child) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has now entered nursery class after going through babies and toddlers and loving it. The activities the carers do in nursery, are incredible. I always pick up a little boy, who is grinning from ear to ear. I constantly recommend Bright Horizons, Royal Earlswood, for the amazing work they do with
the kids, their compassion and the feeling of community, I have experienced.
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Review from J P (Father of Child) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are really happy to move our son to Bright Horizons. We definitely recommend this nursery. The app and the communication with the parents is good. We would like to have more information on our son's activities and learning, but we understand how challenging it is to provide feedback on all children,
Overall, a good decision to choose Bright Horizons as a nursery for our son.
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Review from R B (Mother of Child) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our daughter has loved her time at preschool. We have always been very happy with how welcoming, happy and friendly the staff are and been pleased with how they deal with any problems. Thank you for all the support and help with her development.
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Review from C F (Father of Child) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery is fantastic. The staff are amazing and my daughter has really loved attending for the last four years. The outdoor space and learning programmes are first-class. My daughter has developed into a well-rounded person and made lots of friends. The staff at Earlswood really care and my daughter
will definitely miss everyone at the nursery.
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Review from D Y (Father of Child) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Awesome team. Have looked after our children so well over the last six years.
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Review from Hayley W (Mother of Child) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not fault Bright Horizons at all. Everyone is so friendly and professional. My daughter has settled in well and enjoys her time there. I can't wait to see how she progresses in the future. So glad we chose them. Great outdoors space and we trust them completely. Would highly recommend.
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Review from C H (Mother of Child) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been using the nursery since 2018. I sent my son and then my daughter, full-time until sadly the pandemic intervened. I have always rated the nursery and my son returned when he was able to. I can't say enough about how highly I rate the staff. two staff members, in particular, have been very
special people, of many. I love the garden and the effort put into making the children happy. My only advice is to ditch the vegetable jambalaya, as all the kids hate it!
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Review from K K (Mother of Child) published on 18 October 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
I put my child in this nursery based on the reviews and score on this website. Sadly I do not agree. I don't find the staff very nurturing. Updates were poor and infrequent. My child actually started dropping their Ts after starting this nursery and having spoken with the staff, you could understand
why. I wanted to love this nursery, the forest school is a bonus but unless it's dry (including the ground needing to be dry) the children are rarely allowed to use it so that rules out most of the year. So I won't be recommending this nursery and I am surprised with their Ofsted rating.
When Ofsted visited there were different staff at the door that day, so I would imagine that's got something to do with it.
Reply from Amy Quayle, Marketing Manager at Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool
Thank you for taking the time to provide feedback on your recent experience at our Royal Earlswood Day Nursery and Preschool. We're sorry to read that your experience fell below expectations and will…read more
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Review from Jess B (Mother of Child) published on 17 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been attending this nursery for a little over a year now. He is always happy when we pick him up, having had a good time. We like the engagement from the nursery through the app and all of the photos and updates we receive. We have also joined him for extra days at Christmas and mother's
day etc at the nursery. They always put on seasonal and relevant activities for the children. My son is a fussy eater, but they have very varied meals and he will eat things at nursery that he would never eat at home. The outside space is huge with lots of different areas for the children and their age/experience. We are very happy with this outstanding nursery.
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Review from James M (Father of Child) published on 16 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Earlswood have always been very positive and approachable. Both our children have really enjoyed themselves and developed really well under the stewardship of all the team. The external equipment and play areas are a key defining item that sets the nursery out from others in the area.
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Review from H H (Mother of Child) published on 15 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with care. Always trying to help and flexible whenever possible.
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Review from C G (Mother of Child) published on 13 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't rate Bright Horizons, Royal Earlswood, enough. My son has been there for a year and has grown so much. His teachers have taught him so much. They have been so caring, loving and supportive of his needs and have been just what he needs. All the staff are friendly and always willing to help out
where they can. We will miss everyone so much. Thank you for everything you have done for us.
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Review from Katie T (Mother of Child) published on 24 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is in the preschool room and absolutely loves it! The staff are lovely and he learns so much during his days there. He loves forest school the most and is very excited about it restarting soon. The staff aren't just supportive of the children they support the whole family and when he leaves for
school we are going to miss them all very much.
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Review from Vicki (Mother of Child) published on 23 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank Bright Horizons enough for all they do for us. Our little one has been with them 2 days a week since I returned to work in September and he has absolutely loved it. The staff are incredibly attentive, caring and patient. They provide so many different and exciting activities for him
to try and I love it when I pick him up and there's a whole load of artwork waiting for me! We can't recommend Bright Horizons Highly enough.
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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.911 for Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool is calculated as follows: ( (339 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 371 Ratings = 4.911
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 number of registered child places is 10.8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

Janina

Janina

Job Title: Nursery Manager

I have been working in childcare for just over 20 years, working with children aged 3 months to 7 years old in nurseries and primary schools. I have also worked in a children's centre supporting parents to develop their children's early literacy skills.


I have a real passion for care and education; I have 4 children of my own and I try to bring a family feeling into the nursery. I enjoy encouraging and watching children's progress and development and work closely with the team to deliver great care and education.


I am passionate about supporting children in all areas of the curriculum to help each individual child to reach their full potential. As a parent myself I understand the importance of parent partnerships and involvement in the children's development and like to offer individual support if and when needed.

Stephanie

Stephanie

Job Title: Deputy Manager Joined: 2021

I have been at Royal Earlswood since I transferred from another Bright Horizons in 2016. I have been with bright horizons since 2012 when I joined the company as a nursery nurse and I have been in childcare since 2009.


My daughter also attends the royal Earlswood setting and shares my love of the nursery. I enjoy all aspects of my role and work alongside my team to provide the children in our care the best opportunities for learning and play.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Redhill Royal Earlswood Day Nursery and Preschool has an Enhanced Service - more info.