Caring Daycare at Dorking Westcott Road

Nutcombe House, Westcott Road, Dorking RH4 3DP

Caring Daycare at Dorking Westcott Road is a homely day nursery facility courtesy of the widely-respected Busy Bees portfolio. The home's team of qualified professionals look to provide parents with an enthusiastic approach to the development of their child's learning and personal skills, while appreciate all areas of health, well-being and security within the facility itself. A number of specialist teachers also add their expertise to the nursery, helping with specific learning activities, and dedicated nursery caterers provide a versatile menu for all dietery needs that children may require.

Group: Busy Bees Nurseries Ltd

Person in charge: Natalia Thwaites (Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 52

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.6 (maximum of 10) for Caring Daycare at Dorking Westcott Road is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Caring Daycare at Dorking Westcott Road in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.609 for Caring Daycare at Dorking Westcott Road is calculated as follows: ( (124 Excellents x 5) + (61 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 192 Ratings = 4.609

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Caring Daycare at Dorking Westcott Road is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 11 Reviews ÷ 10.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Caring Daycare at Dorking Westcott Road has a Review Score of 9.6 (9.609)

Average Ratings

  • Excellent
    10
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Caring Daycare at Dorking Westcott Road?

  • Extremely LIKELY
    14
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Caring Daycare at Dorking Westcott Road

  • Mother of Child
    12
  • Father of Child
    4

My son loved it from the first time we came to the nursery. He enjoys playing with other children, he enjoys the food, activities, enjoying being cuddled by the staff. I am very pleased with the health and safety offered by the nursery.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   5 out of 5

A nursery with a pleasant environment and friendly and caring staff. There is a good range of activities provided for the children with everything from storytelling and role play, to sports, and visits from the exotic creatures of 'Zoolab'. The interior is well furnished stocked with age-appropriate toys and the garden facilities have recently been refurbished.

Parents are kept well informed of their children's activities and progress with an end of day feedback and are encouraged to discuss overall progress in depth at regular parents evenings.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Likely

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Average Rating:   4.4 out of 5

Both my children have attended this nursery, so we have extensive experience of its performance and environment over a sustained period of time. Without fail, there is always a wonderful and welcoming atmosphere upon every visit. Every member of the team demonstrates genuine care for our children. A perfect balance of providing fun activities, a nurturing learning environment, whilst never compromising health and safety or safeguarding considerations. The high level of professionalism is evident amongst all of the team and the nursery is managed in an excellent way. Both my children have been very happy during their time spent here and I would recommend other prospective parents to explore for themselves the excellence that it offers.

It will be with sadness when my son leaves the nursery to start school, however, I know he has been given a solid foundation to continue his development.

Many thanks to every member of staff who have played a key part in shaping my two 'little people'.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   5 out of 5

Many different learning activities each day. Extremely friendly staff spending equal time and care with every child in there care.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   4.2 out of 5

The nursery took fantastic care of my daughter. The activities organised noticeably improve her skills of communication and social relations. The staff are wonderful, compassionate, fully versed in terms of policy and very aware of the individual needs of each and every child.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   5 out of 5

Our daughter has now attended nursery for 1 day per week for 6 months. She has loved it from her first day, she is always excited to go and we've never had any tears at drop off! It's great to have a named key worker who has developed a lovely relationship with our little one.
The children spend time outside whatever the weather and their creativity and imagination is nurtured with lots of stimulation. Well-balanced, healthy menus and snacks are freshly cooked on site.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   4.7 out of 5

Sending your child to nursery is always daunting and you look for the 'perfect' nursery from day 1. I have to say my daughter is very happy here and that's the main thing and what makes leaving her a bit more bearable!
The staff are great and she likes them all. I can leave her there with peace of mind. She is in good hands!

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Likely

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Average Rating:   4.5 out of 5

Both our children have attended this nursery, our eldest is now at school, but our youngest is still there. The staff are friendly, welcoming and engaging towards the children and both our children love(d) their time there. It’s a safe yet fun and loving environment where the children can learn and explore with structured activities and messy play.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   4.8 out of 5

Overall, I think Caring Daycare at Dorking Westcott Road is a good nursery, my little one is happy and content there which is my main priority. I have found them to be fairly flexible to which is encouraging for us parents.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   3.6 out of 5

The staff at Caring Daycare Dorking are always welcoming and friendly and I'm happy to leave my child in their care. Good cooked meals are made on site and my child often has seconds!
There are plenty of toys available and a really good outdoor space where they spend a lot of time when they can. My child has learnt a great deal, especially in preschool and regular reports on progress are provided in a comprehensive workbook. Security is also good.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   4.4 out of 5

My daughter attends this nursery and loves it! She formed strong bonds with her Room Teachers and enjoys her days. She is growing in confidence and surprising us with what she has learnt. Having had some early physical development setbacks, the nursery worked with me and her physio to encourage and help her from crawling to walking. I could not have been more impressed.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   4.9 out of 5

Our baby is happy and well cared-for at Caring Daycare. We always receive lots of information about her day (what she has eaten, sleeps, nappies, activities) and the staff are pro-active in finding out from us what she's been up to outside of the nursery setting (e.g. changes to her food preferences and milk timings) so they can keep up to date with her development and needs. She has only been attending for a few months but has already bonded well with her key worker and seems to enjoy her days. The staff have been helpful in helping her settle in and dealing with her initial separation anxiety.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   4.6 out of 5

Our son always loves going to the nursery. The staff are friendly and really form a bond with the children. What I also like is that, at the end of the day, when I pick him up again, they tell me exactly what they've been doing that day and how my son behaved. That way, I get a really good idea what's going on in there.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   4.3 out of 5

The staff are unfailingly friendly and helpful and our son genuinely loves going each day; not just to see his friends but to see his class workers. We like that he gets to plays outside in a garden with real grass and trees and he eats well. The Manager has done a great job since she joined and the staff all care about the children and all seem very happy in their jobs. We are very pleased we chose them!

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   5 out of 5

My son started here at 9 months old and has always loved it. He dashes through the door and straight into his room which makes leaving him so much easier.
The staff are great, incredibly kind and he talks about them and his friends from nursery all the time. The range of activities they get up to always impresses me.
The rooms are large and have a lovely homely feel. There's a lovely outdoor area and the children are encouraged to play outside, dig and explore.
He also loves the food!

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   4.9 out of 5

My son has been so happy at this nursery from when he started at 7 months old.
All the staff are kind and caring, and know him well, so It's always been an easy drop off. The records they keep are very thorough.

The rooms are spacious and well laid out, and his days are full of a range of activities. He has also made a lot of progress there.

How likely would you be to recommend Caring Daycare at Dorking Westcott Road? Extremely Likely

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Average Rating:   4.4 out of 5

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