Millennium First Steps Nursery

We have been so happy with Millennium Nursery! Our son started there when he was one year old after not settling with a childminder. The staff are lovely and put so much time and effort into ensuring he settled and he has since loved going into nursery every day! I love that it’s a big open space and there are always fun activities set up for the children that have lots of thought going into them. They have a separate sleep space for babies with cots and our little boy has always enjoyed the food, there is lots of variation and it’s all healthy and freshly made. The app is great to see how he is getting on in the day and what he’s been up to. We’ve had flexibility when we’ve needed it and lots of support from the manager, communication has been great all round. We’re moving away from Hitchin and we’re so sad to leave - would really recommend as an excellent nursery!

We would highly recommend Millennium First Steps!

I have been picking up my niece from this nursery once or twice a week, for over a year. It has always been a pleasant place but I must say there has been some Herculean efforts recently that have really raised the bar. The rooms are really clean, spacious and welcoming. The new (ish) manager is fantastic, the team are super friendly and the kids are their priority. My niece lost her favourite teddy a while back and the team went above and beyond to find it for her (which they managed to!). I would 100% recommend this nursery to anyone!

I pick my niece up often and always have a pleasant experience. The staff are friendly and the nursery is clean, tidy and a good environment to learn and have fun! She always comes out with a smile on her face and loves to go back in the morning.

My niece has been going to this nursery for over a year now, she can't get through the door quick enough in the mornings, and I don’t even get a wave goodbye, more so since the management team have been put in place, they have turned the place right around, and it feels warm, cosy and nurturing. I’d love to say a massive thank you to all the staff in my niece's room who make her feel very welcome and take the time out of their day to tell me what she's been up to throughout her days at nursery. I would happily recommend this nursery to all parents.

So by what my granddaughter said, she is loving her time at nursery which I think is the best way to get kids to enjoy school.

I'm really happy with the nursery. I think the manager is really hands-on and really cares about the children; she often sits with my son if he's upset, and that's so nice to know. She is very quick to email me back when I ask anything. My son loves it in there (although he still cries when dropped off!); he seems to have lots of fun in there, and he loves his key person and all the activities/messy play. The only thing I'd say is the app could do with updating, as we don't always get any updates on how he is doing during the day, we sometimes get pictures of him having fun, and that's great.

My granddaughter attends Millennium First Steps Nursery. She used to come home and not talk about nursery at all. Now she tells us of all the exciting things she has done during the day. She especially loves the messy play and tells us how she has mixed paint to make new colours, dug in the soil and covered herself with foam or play dough. This nursery has been completely transformed from what it was, due to the excellent new manager and deputy. They are both proactive, endlessly cheerful, innovative and so helpful. Their love for the children and desire to improve the nursery is obvious. I would recommend this nursery to anyone who wants their children to have fun, learn and be nurtured.

The staff and managers at the nursery itself are lovely. They really care about the children and provide lots of fun activities for them. They communicate well about what the children are doing and are unfailingly kind. They are conscientious about dietary requirements. We have total confidence in the staff. I have given only four stars because there have been some problems with the higher management. For example, parents were not told when key staff were leaving (this has since improved). Bills themselves have sometimes had errors and we have had to re-check ours to avoid paying too much, or too little. The billing team is quick to threaten exclusion if any payments are even slightly late.

Our daughter has been going since she was 9 months old and is now transitioning from the toddler room to the preschool. She absolutely loves it. Each morning she asks if she has nursery. Millennium has been so beneficial for her, helping her grow in confidence and now supporting her speech and her development. Our daughter has glue ear and fluctuating hearing loss but she is treated no differently. Staff have always been amazing and happy to learn and understand more about what they can do to support her in nursery. Our daughter is excited to go to nursery, she looks forward to seeing the staff and her friends she has made at the nursery.

Highly recommended!

We have sent both our children to Millennium and have witnessed them advance while attending. The staff make the children feel at home and encourage them to explore and investigate, helping to develop their personalities. The current nursery manager is beyond helpful and is always on hand to answer any queries we may have, and she ensures our child is happy, content and safe.

The food served is varied and nutritious. The recent introduction of the app to show what your child has done each day has left us feeling fully informed as parents. The only wish would be for more outdoor space, although this is counterbalanced by the great location. I would highly recommend Millennium First Steps!

My child's confidence has come a long way and I am confident she is a more outgoing, resilient and overall happier child for going to Millennium First Steps.

My child has been coming here for 3 years now. It's a happy place to play and learn and the staff are all lovely, approachable and professional. I couldn't have asked for better care. There's a good range of food provided too.

Thanks to a lovely welcoming team.

Over the past two years, the team at Millennium First Steps Nursery have been so amazing in the growth and development of both my children. In 2020, my son started at Millennium First Steps in the toddler room (sunshine) and is now in the preschool (rainbow) room. He enjoys going in and always loves to tell me what he gets up to. My daughter has this year recently joined the baby room (little clouds). The girls were exceptional at helping her settle in and putting my mind at ease. The new parent app is also pretty good, features such as the diary keep myself and my husband well informed of what the kids get upto daily.

Our son attended Millennium once a week for about a year. Despite it not being his primary setting, the staff welcomed him and made him feel at ease from day one. We were particularly impressed with the report we had during parent evening, the observations collected for our son were very detailed and relevant, and the next steps in his learning journey are very carefully planned. Overall, we had a very good experience and I would definitely recommend Millennium.

My son has been at the nursery for just over a year. He is quiet at nursery, so I was really impressed that the nursery staff noticed that he would benefit from some support in having more confidence in group settings. They put a plan in place, which they discussed with me, and it seems to have improved his confidence. The needs of quiet, well-behaved children can be ignored in group settings like nurseries and schools, so I was really impressed that they took the time to put in place extra support for him. The children go outside every day, usually twice a day, I think, and do a range of activities. The nursery practitioners have always been friendly to me and my sons (my older son also attended the nursery). There is a new nursery manager this year, who seems very good and approachable. My son is in the pre-school room and I like the room leader too, she seems to take pride in her work and make it fun for the children.

My 2 daughters attended the nursery from 6 months to 4 years, and they have grown in confidence and learned so many things. My older one left 2 years ago but is still so happy to pick up her sister and say hello to the staff.