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Millennium First Steps Nursery

Unit 1A, Station Approach, Hitchin SG4 9UW
Millennium First Steps Nursery Logo
Millennium First Steps Nursery logo
Millennium First Steps Nursery, Hitchin
Millennium First Steps Nursery, Hitchin
Millennium First Steps Nursery, Hitchin

At Millennium First Steps Nursery, the philosophy is based on three meaningful words. Love, Learning and Understanding.

Children, who begin their education in a learning environment that is vibrant, purposeful, challenging & supportive, stand the best chance of developing into confident & successful learners. At Millennium First Steps Nursery professionals will ensure that through play your child will learn, grow and have fun. Children learn best through play which helps them...  

Funding & Fees

Funding for 2year olds, 3years and 4 years available
Full days 8am-6pm
Half days either 8am-1pm/1pm-6pm

School Day 9am-3pm

Contact Millennium First Steps Nursery to get a personalised quote:

Type of Service

  • Day Nursery

Opening Schedule

Open all year

Full days available

Yes

Half day sessions offered

Yes

Owner

  • Millennium First Steps Nursery Ltd
  • Private Owned

Number of Childcare Staff

  • 20

Total Places for Children

  • 116

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Meals Provided

No

Consumables provided

No

Opening Times

  • Monday 07:30-18:30
  • Tuesday 07:30-18:30
  • Wednesday 07:30-18:30
  • Thursday 07:30-18:30
  • Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Parking

  • Parking is available for drop off and pick up and during parent visits

Millennium First Steps Nursery Reviews (59)

9.7

Millennium First Steps Nursery has a Review Score of 9.7 (9.724) out of 10, based on 19 reviews in the last 2 years. Over all time Millennium First Steps Nursery has 59 reviews.

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Review from R S (Mother of Child) published on 14 March 2024 Submitted via Website
Overall Experience
Our 18-month-old didn’t settle with a childminder so we moved her to Millennium a few months ago. It was a great decision!
She is now really settled there and seems to love the staff. The staff also seem to really know her and care about her, and they like having her around, which is just really reassuring and lovely.
We agreed on a gradual and tailored settling-in plan, and we’ve been kept really well updated on her daily activities and progress. The diary updates on the app are very clear, and we love the photos, especially the Golden Moments.
She comes home having learnt new words and songs, and with things she’s made, which is adorable.
We feel that the nursery is really well run, and has a positive atmosphere, and we feel safe knowing that she’s there.

We would highly recommend Millennium First Steps!

Reply from Manager, Administrator at Millennium First Steps Nursery

We are delighted to hear the positive feedback and continue to strive to deliver the best for children & families at Millennium First Steps!

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Review from Tanya S (Aunt of Child) published on 13 November 2023 Submitted via Website
Overall Experience

I have been picking up my niece from this nursery once or twice a week, for over a year. It has always been a pleasant place but I must say there has been some Herculean efforts recently that have really raised the bar. The rooms are really clean, spacious and welcoming. The new (ish) manager is fantastic, the team are super friendly and the kids are their priority. My niece lost her favourite teddy a while back and the team went above and beyond to find it for her (which they managed to!). I would 100% recommend this nursery to anyone!

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Review from Chris H (Uncle of Child) published on 10 November 2023 Submitted via Website
Overall Experience

I pick my niece up often and always have a pleasant experience. The staff are friendly and the nursery is clean, tidy and a good environment to learn and have fun! She always comes out with a smile on her face and loves to go back in the morning.

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Review from Rosie Y (Aunt of Child) published on 30 October 2023 Submitted via Website
Overall Experience

My niece has been going to this nursery for over a year now, she can't get through the door quick enough in the mornings, and I don’t even get a wave goodbye, more so since the management team have been put in place, they have turned the place right around, and it feels warm, cosy and nurturing. I’d love to say a massive thank you to all the staff in my niece's room who make her feel very welcome and take the time out of their day to tell me what she's been up to throughout her days at nursery. I would happily recommend this nursery to all parents.

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Review from C J (Grandfather of Child) published on 30 October 2023 Submitted via Website
Overall Experience
I pick up my grandaughter twice a week and when I ask her about her day, she is telling me everything and it brings a smile to my face.

So by what my granddaughter said, she is loving her time at nursery which I think is the best way to get kids to enjoy school.

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Review from S P (Mother of Child) published on 16 October 2023 Submitted via Website
Overall Experience

I'm really happy with the nursery. I think the manager is really hands-on and really cares about the children; she often sits with my son if he's upset, and that's so nice to know. She is very quick to email me back when I ask anything. My son loves it in there (although he still cries when dropped off!); he seems to have lots of fun in there, and he loves his key person and all the activities/messy play. The only thing I'd say is the app could do with updating, as we don't always get any updates on how he is doing during the day, we sometimes get pictures of him having fun, and that's great.

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Review from Louise S (Grandmother of Child) published on 16 October 2023 Submitted via Website
Overall Experience

My granddaughter attends Millennium First Steps Nursery. She used to come home and not talk about nursery at all. Now she tells us of all the exciting things she has done during the day. She especially loves the messy play and tells us how she has mixed paint to make new colours, dug in the soil and covered herself with foam or play dough. This nursery has been completely transformed from what it was, due to the excellent new manager and deputy. They are both proactive, endlessly cheerful, innovative and so helpful. Their love for the children and desire to improve the nursery is obvious. I would recommend this nursery to anyone who wants their children to have fun, learn and be nurtured.

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Review from Christopher S (Father of Child) published on 20 June 2023 Submitted via Website
Overall Experience

The staff and managers at the nursery itself are lovely. They really care about the children and provide lots of fun activities for them. They communicate well about what the children are doing and are unfailingly kind. They are conscientious about dietary requirements. We have total confidence in the staff. I have given only four stars because there have been some problems with the higher management. For example, parents were not told when key staff were leaving (this has since improved). Bills themselves have sometimes had errors and we have had to re-check ours to avoid paying too much, or too little. The billing team is quick to threaten exclusion if any payments are even slightly late.

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Review from Jo M (Mother of Child) published on 7 December 2022 Submitted via Website
Overall Experience

Our daughter has been going since she was 9 months old and is now transitioning from the toddler room to the preschool. She absolutely loves it. Each morning she asks if she has nursery. Millennium has been so beneficial for her, helping her grow in confidence and now supporting her speech and her development. Our daughter has glue ear and fluctuating hearing loss but she is treated no differently. Staff have always been amazing and happy to learn and understand more about what they can do to support her in nursery. Our daughter is excited to go to nursery, she looks forward to seeing the staff and her friends she has made at the nursery.

Reply from Rosa Merlos, Manager at Millennium First Steps Nursery

We are really grateful and appreciate the time taken to share your experience with us. It is always so nice to hear words like kind used to describe our staff and nursery.

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Review from S B (Mother of Child) published on 1 December 2022 Submitted via Website
Overall Experience
Our two sons love the nursery. They have made close friends and are excited to visit them every morning. The staff are brilliant and listen to our needs. You can also sense that they are wonderful with the children and care about them very much. Although the garden could be bigger, I could not be happier that we chose this nursery. They are economical within the area, conveniently located next to the train station, and of course, a great nursery establishment.

Highly recommended!

Reply from Rosa Merlos Sanchez, Manager at Millennium First Steps Nursery

Thank you for taking the time to write a review. We value your opinion, and we are thrilled to hear about your highly positive experience at Millennium First Steps. We will continue to work hard to provide memorable experiences to the children in our care and their families.

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Review from J S (Father of Child) published on 10 November 2022 Submitted via Website
Overall Experience

We have sent both our children to Millennium and have witnessed them advance while attending. The staff make the children feel at home and encourage them to explore and investigate, helping to develop their personalities. The current nursery manager is beyond helpful and is always on hand to answer any queries we may have, and she ensures our child is happy, content and safe.

Reply from Rosa Merlos Sanchez, Nursery Manager at Millennium First Steps Nursery
Thank you for taking the time to write a review, your kind words will be passed on to our team. This will reaffirm the hard work they put in every day.
I am thrilled to hear you have had such a positive experience with our nursery, and I thank you for trusting us with the care of your two children.

Have a nice day!

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Review from E D (Mother of Child) published on 12 October 2022 Submitted via Website
Overall Experience
I'm so pleased with the way my child has been cared for and the progress he has made since starting here. The staff are warm and welcoming and plan engaging and exciting activities that really take on board children's interests and personalities.

The food served is varied and nutritious. The recent introduction of the app to show what your child has done each day has left us feeling fully informed as parents. The only wish would be for more outdoor space, although this is counterbalanced by the great location. I would highly recommend Millennium First Steps!

Reply from Rosa Maria Merlos Sanchez, Manager at Millennium First Steps Nursery

Thank you for sharing your experience with us, we appreciate your honesty. It is validating to our team knowing we are providing this level of service as it is our daily goal.

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Review from Tom D (Father of Child) published on 4 October 2022 Submitted via Website
Overall Experience
Overall we are very happy with the nursery. My daughter joined Millennium First Steps in April 2021. During her first 6 months, a lot of the staff changed and I must say, for the better! New Room managers were appointed as well as a new nursery manager, and they have all been great, super professional but very personable as well.
They are continuously adapting the nursery to create a better environment for the children, such as implementing a sports club or mixing up the games in their rooms. But for parents as well, they have updated the process in which we interact to make it smoother and more seamless. Most recently they implemented a new platform for parents to keep track of what their children are doing and it has been excellent!

My child's confidence has come a long way and I am confident she is a more outgoing, resilient and overall happier child for going to Millennium First Steps.

Reply from Rosa Merlos Sanchez, Manager at Millennium First Steps Nursery

Thank you for taking the time to write a review for us Tom. I am thrilled to hear how well your little one is doing, and I am delighted you pointed out how supportive we are with parents. The team is passionate about working in partnership with the parents. This is crucial in Early Years, as together we can help our children to grow and become the best version of themselves.

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Review from S K (Mother of Child) published on 22 September 2022 Submitted via Website
Overall Experience

My child has been coming here for 3 years now. It's a happy place to play and learn and the staff are all lovely, approachable and professional. I couldn't have asked for better care. There's a good range of food provided too.

Reply from Rosa Merlos, Manager at Millennium First Steps Nursery

Thank you for taking the time to write a genuine review. We are thrilled to hear about your positive experience at Millennium First Steps.

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Review from Simone L (Mother of Child) published on 22 September 2022 Submitted via Website
Overall Experience
My son attended Millennium Nursery and had a truly positive experience with them.
He built a great relationship with his key worker, who was so supportive and caring.
All the staff were fantastic with my son, who has additional needs. I feel he came on so much during his time there which prepared him for the next step of school.
My son was sad to leave due to the bonds he had built with the staff.
He really was so happy at Millennium which in turn meant that I did not worry.
I would recommend Millennium and plan on sending my daughter there.

Thanks to a lovely welcoming team.

Reply from Rosa Merlos Sanchez, Manager at Millennium First Steps Nursery

Thank you for taking the time to write a review, Simone. We value your opinion and we are thrilled to hear you had a highly positive experience at Millennium First Steps. We will continue to work hard to provide memorable experiences to the children in our care and their families. We look forward to seeing you again and having your daughter with us soon.

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Review from Tracy O (Mother of Child) published on 20 September 2022 Submitted via Website
Overall Experience

Over the past two years, the team at Millennium First Steps Nursery have been so amazing in the growth and development of both my children. In 2020, my son started at Millennium First Steps in the toddler room (sunshine) and is now in the preschool (rainbow) room. He enjoys going in and always loves to tell me what he gets up to. My daughter has this year recently joined the baby room (little clouds). The girls were exceptional at helping her settle in and putting my mind at ease. The new parent app is also pretty good, features such as the diary keep myself and my husband well informed of what the kids get upto daily.

Reply from Rosa Merlos Sanchez, Manager at Millennium First Steps Nursery

Dear Tracy, thank you for leaving us such a wonderful review. We are thrilled that your experience with us is remarkably positive. Reviews reaffirm the hard work we put in every day, therefore we highly appreciate the time you have taken to share your experience with us.

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Review from A A (Mother of Child) published on 14 September 2022 Submitted via Website
Overall Experience

Our son attended Millennium once a week for about a year. Despite it not being his primary setting, the staff welcomed him and made him feel at ease from day one. We were particularly impressed with the report we had during parent evening, the observations collected for our son were very detailed and relevant, and the next steps in his learning journey are very carefully planned. Overall, we had a very good experience and I would definitely recommend Millennium.

Reply from Rosa Merlos Sanchez, Manager at Millennium First Steps Nursery

Thank you for taking the time to write such a wonderful review. We strive to provide the highest quality care for the children in our care and their families.

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Review from S P (Mother of Child) published on 31 August 2022 Submitted via Website
Overall Experience

My son has been at the nursery for just over a year. He is quiet at nursery, so I was really impressed that the nursery staff noticed that he would benefit from some support in having more confidence in group settings. They put a plan in place, which they discussed with me, and it seems to have improved his confidence. The needs of quiet, well-behaved children can be ignored in group settings like nurseries and schools, so I was really impressed that they took the time to put in place extra support for him. The children go outside every day, usually twice a day, I think, and do a range of activities. The nursery practitioners have always been friendly to me and my sons (my older son also attended the nursery). There is a new nursery manager this year, who seems very good and approachable. My son is in the pre-school room and I like the room leader too, she seems to take pride in her work and make it fun for the children.

Reply from Rosa Merlos Sanchez, Manager at Millennium First Steps Nursery

Thank you for entrusting us with the care of your two sons and thank you for taking a moment to recommend us to others. Your kind words are greatly appreciated.

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Review from Claire M (Mother of Child) published on 26 August 2022 Submitted via Website
Overall Experience
Great nursery, the staff are well qualified and always try to adapt to each child. The rooms are big, with lots of space for the kids to play and move. The opening time is also a plus! Only two issues: the car park is always full (other business) and it can be tricky to find a place and a turnover of management.

My 2 daughters attended the nursery from 6 months to 4 years, and they have grown in confidence and learned so many things. My older one left 2 years ago but is still so happy to pick up her sister and say hello to the staff.

Reply from Rosa Merlos Sanchez, Nursery Manager at Millennium First Steps Nursery
Thank you for taking the time to share your experience with us. We take all feedback seriously and use them to work on improvements.

Thank you for placing your trust in us for such a long time.

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Review from M O (Mother of Child) published on 18 August 2022 Submitted via Website
Overall Experience

My daughter just graduated from preschool after being in this nursery for three years. She had a fantastic time in a calm and friendly environment with very caring and highly trained staff. She was always happy and never cried at drop off. I highly recommend this nursery to everyone.

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Please contact us for latest vacancies.

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Meet the Team (1)

Sophie Job Title: Nursery Manager Joined: 2023
Sophie

Hello, I am Sophie and I became the manager here at Millennium First Steps Nursery in Hitchin, in March. I relocated from South London where I was in childcare for 19 years and had been a manager for 8 years. I am dedicated to making a difference to young lives and shaping the future generation. I believe the dedication and passion of our staff, paired with our nurturing, home from home environment, is what makes our nursery special.

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