Millennium First Steps Nursery

Unit 1A, Station Approach, Hitchin SG4 9UW
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9.7 57 Reviews
  • Millennium First Steps Nursery, Hitchin
At Millennium First Steps Nursery, the philosophy is based on three meaningful words. Love, Learning and Understanding.

Children, who begin their education in a learning environment that is vibrant, purposeful, challenging & supportive, stand the best chance of developing into confident & successful learners. At Millennium First Steps Nursery professionals will ensure that through play your child will learn, grow and have fun. Children learn best through play which helps them understand the world and to develop socially & emotionally whilst learning in a fun environment with adults who understand & care about them.

- Open 51 weeks a year
- Open from 8.00am to 6.00pm
- Breakfast, Snack, Hot Lunch, Snack & Afternoon Tea provided
- Fully qualified Nursery Staff
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Millennium First Steps Nursery Ltd
  • Privately Owned

Number of Childcare Staff

  • 20

Total Places for Children

  • 116

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Funding for 2year olds, 3years and 4 years available
    Full days 8am-6pm
    Half days either 8am-1pm/1pm-6pm
    School Day 9am-3pm

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Parking

  • Parking is available for drop off and pick up and during parent visits

Millennium First Steps Nursery Reviews (57)

9.7

Millennium First Steps Nursery has a Review Score of 9.7 (9.744) out of 10, based on 19 reviews in the last 2 years.
Over all time Millennium First Steps Nursery has 57 reviews.

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Review from Farrah H (Mother of Child) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery for my child, he is very happy there. The staff are lovely and there is a great range of activities for the children on a daily basis.
My child has learnt a lot since attending here and we are very happy with there service.
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Review from Amie M (Mother of Child) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have two boys who attend this nursery setting one which has SEN needs and they have supported both my children exceptionally well. Both boys enjoy going there and have a brilliant time each day. Would recommend this nursery.
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Review from Abbey H (Mother of Child) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery we've had our older son here and now our youngest daughter.
Great manager always just a phone call away when we've had any worries.
The staff are really friendly and have lots of time for
All the children.
Theres a wide range of fun activities daily ,My daughter always come home
with a masterpiece she's made .The garden space is also brilliant and recently had a make over .
I Would recommend this nursery
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Review from Giulia S (Mother of Child) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've been really impressed with Millennium Step Nursery! My son spent three wonderful years here and was always happy and well cared for. The staff are attentive and dedicated. Sophie, the manager, is fantastic. she's always present and ensures that every child receives the attention they deserve.
My baby daughter has recently started, and the staff have been fantastic in helping her settle in. Huge thanks to Beth and Shalika for making her feel so welcome. We're really happy with the nursery and would highly recommend it.
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Review from Elena B (Mother of Child) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my son started at nursery, we have had nothing but positive experiences. The staff are amazing and very caring and he' s always excited to see them. They always update me on how his day has been and what he's been up to, on top of the daily updates we receive on the app. They do lots of activities
every day. The garden is great too
and I love the fact that he gets to play outside every day.
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Review from C H (Mother of Child) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been at Millenium since about 10 months old and I honestly can't sing their praises enough. One of the reasons I choose them was because of the staff - they genuinely care about the children. You walk into the rooms and can feel the nurturing and friendly nature of the team. They are
led by an amazing Nursery Manager who is hands on and works collaboratively with you to make sure your child is thriving there. The nursery have become a vital part of "our village". They are working hard on continuously improving as well; since we've been part of the nursery they have made significant improvements to the rooms, gardens and food offered. The nursery has flexed with our family needs and it feels like it's run family first rather than just a commercial business. I'd highly recommend them to anyone who is looking for childcare in Hitchin.
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Review from Chelsea H (Mother of Child) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been going to Millennium First Steps for just over a year now, and it's been such a lovely experience. He's now 2 and has come on so much since starting - his talking has really developed, and he's become so confident and sociable.


The staff are amazing with him - so caring, patient,

and always full of smiles. They do so many fun and creative activities, and I love getting updates and photos of what he's been up to.


The food is always healthy and nutritious, and they make sure the little ones try a variety of things. It's good to know he's eating well-balanced meals while he's there.


It's such a warm, nurturing environment, and I honestly couldn't ask for a better place for him to be.

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Review from Alexandra P (Mother of Child) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had my little one at Millenium First Steps for the last 2 and half years, this is an amazing setting that helped my son to build up his self confidence, his language, maths and literacy skills.
The staff has gone above and beyond to acomodate our meal and sleep pattern, we had a fabulous experience
with all the designated keyworkers.


The nursery manager is a fantastic early years practicioner whose passion for children development is going extra miles.


From all the parents events, to a lot of support from local providers, they put in place a lot of resources to help parents understand more about school readiness program.


I highly recommend this nursery to all parents to want to see their little ones thriving and hitting all milestones.

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Review from Amelia B (Mother of Child) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been going to this nursery since he was nearly 1 and now nearly 3.5 years old. We've especially been impressed recently when he's gone up to the preschool room. The manager and her team are amazing, the rooms have been split up between the younger and older preschoolers, and my child is
loving every minute. All the crafts, themes, weekly activities has made my child say " I love preschool" which is something I thought he would never say as he loves being with me so much! the manager is always thinking ahead and how to improve, and had made loads of improvements since she started.
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Review from Thierry D (Father of Child) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to the Millenium First Steps Nursery for nearly a year now (he started in Feb 2024), and he absolutely loves it and has learned a lot there in the last year.
The children are well taken care of, there are plenty of activities each week and they provide regular updates including
pictures on a daily basis. The nursery is also very well managed and we had a few interactions with the manager who is always opened to feedback and suggestions and takes quick actions.
We were initially hesitant to put him there, as it's by the train station car park and not necessarily appealing from the outside but we don't regret our choice. We now have a second child who will also go there later this year.
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Review from E M (Mother of Child) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery with really thoughtful and friendly staff. The Manager is wonderful and always thinking of innovative things to add to what the nursery offers. She is really great with parents and always open to feedback.
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Review from A K (Mother of Child) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at Millennium First Steps Nursery since November 2022 and we've been very happy with the nursery.
The management are excellent and very supportive of parents and children, as well as staff. The team have been great with working through some complex health challenges that we've experienced.
The staff are kind and caring and form genuine bonds with the children. The activities are fun and stimulating, my son learns lots. His favourite things are playing in the garden (which has lots of fun equipment and activities) and performing songs in the nursery theatre (each room has a little theatre which he loves). I particularly like that the nursery is so child lead and feel key staff really know and understand my child.
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Review from Gemma C (Mother of Child) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our son to Millennium First Steps from another nursery at the beginning of 2024 and it was the best decision we could have made. From the start, we've been blown away by the individualised, child-centred care. We feel that there has always been a real effort made to understand our son, encourage
his interests and help him with challenges. The staff are very caring and nurturing and the manager has gone out of her way to offer support. Another brilliant thing is weekly themes where children explore different aspects of a new topic. I love the tuff trays and activities. Our son comes home telling us what he learnt and singing new songs. We are very happy with the nursery and would highly recommend it.
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Review from Jacqueline G (Mother of Child) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we first visited Millennium First Steps Nursery, we were impressed by the welcoming and nurturing atmosphere created by the staff. Management and the broader team are not only highly skilled and experienced but also caring and attentive to each child's individual needs.
Communication
with the nursery staff has been excellent, with regular updates on my daughter's progress. I feel confident and reassured knowing that my child is in good hands and receiving top-notch care.
Overall, I couldn't be happier with the nursery and the positive impact it has had on my daughter's growth and development.
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Review from Harriet S (Mother of Child) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl has been at the nursery for a few years now and we couldn't be happier. Management are fantastic and has implemented some great changes which are reflected in the admin, nursery rooms and educational side of the nursery. The staff are the stand-out element of the nursery. They care so
much and build really lovely bonds with the children. I can see the school preparation that is going on in preschool whilst still keeping all the fun.
I would most definitely recommend it.
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Review from Hannah R (Mother of Child) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at Millennium from 11 months and is now 2. We have been delighted with the care he is given at Millennium. All of the staff are so lovely, friendly and caring. They do amazing activities across a variety of relevant topics in a way I could never provide at home.
The management team,
are incredibly helpful and responsive. We have had advice on behaviour we're struggling with at home and seen an immediate difference. They not only know all the children and their personalities but they are extremely experienced and qualified to provide outstanding care and a supportive learning and development environment.
My son loves nursery and has the best time there, I'm so grateful to the whole team for all they do.
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Review from Esther G (Mother of Child) published on 26 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has spent a few months in the baby room at Millennium and he's only leaving because we're moving. We've been so happy with the level of care and attention given to our son. All staff were really understanding and supportive during the settling-in period and they'd clearly taken a baby-led approach
to ensure the least distress. They've been really accommodating with nap times etc and have encouraged our son's interests. We couldn't be happier! Really sad to leave. Thank you!
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Review from Grace E (Mother of Child) published on 7 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so happy with Millennium Nursery! Our son started there when he was one year old after not settling with a childminder. The staff are lovely and put so much time and effort into ensuring he settled and he has since loved going into nursery every day! I love that it’s a big open space and
there are always fun activities set up for the children that have lots of thought going into them. They have a separate sleep space for babies with cots and our little boy has always enjoyed the food, there is lots of variation and it’s all healthy and freshly made. The app is great to see how he is getting on in the day and what he’s been up to. We’ve had flexibility when we’ve needed it and lots of support from the manager, communication has been great all round. We’re moving away from Hitchin and we’re so sad to leave - would really recommend as an excellent nursery!
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Review from R S (Mother of Child) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 18-month-old didn’t settle with a childminder so we moved her to Millennium a few months ago. It was a great decision!
She is now really settled there and seems to love the staff. The staff also seem to really know her and care about her, and they like having her around, which is just really reassuring
and lovely.
We agreed on a gradual and tailored settling-in plan, and we’ve been kept really well updated on her daily activities and progress. The diary updates on the app are very clear, and we love the photos, especially the Golden Moments.
She comes home having learnt new words and songs, and with things she’s made, which is adorable.
We feel that the nursery is really well run, and has a positive atmosphere, and we feel safe knowing that she’s there.
We would highly recommend Millennium First Steps!
Reply from Manager, Administrator at Millennium First Steps Nursery
We are delighted to hear the positive feedback and continue to strive to deliver the best for children & families at Millennium First Steps!
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Review from Tanya S (Aunt of Child) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been picking up my niece from this nursery once or twice a week, for over a year. It has always been a pleasant place but I must say there has been some Herculean efforts recently that have really raised the bar. The rooms are really clean, spacious and welcoming. The new (ish) manager is fantastic,
the team are super friendly and the kids are their priority. My niece lost her favourite teddy a while back and the team went above and beyond to find it for her (which they managed to!). I would 100% recommend this nursery to anyone!
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Current Review Score: 9.7 (9.744)

Overview of Review Score

The Review Score of 9.7 (9.744) out of 10 for Millennium First Steps Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.925 for Millennium First Steps Nursery is calculated as follows: ( (211 Excellents x 5) + (17 Goods x 4) ) ÷ 228 Ratings = 4.925
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.819 Points relating to the number of positive Reviews for Millennium First Steps Nursery is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 116 number of registered child places is 23.2. 19 Positive Reviews ÷ 23.2 = 0.819
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Sophie

Sophie

Job Title: Nursery Manager Joined: 2023

Hello, I am Sophie and I became the manager here at Millennium First Steps Nursery in Hitchin, in March. I relocated from South London where I was in childcare for 19 years and had been a manager for 8 years. I am dedicated to making a difference to young lives and shaping the future generation. I believe the dedication and passion of our staff, paired with our nurturing, home from home environment, is what makes our nursery special.

Frequently Asked Questions about Millennium First Steps Nursery

What is the Age Range of Children that Millennium First Steps Nursery accepts?

Millennium First Steps Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Millennium First Steps Nursery Open?

Millennium First Steps Nursery is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Millennium First Steps Nursery have capacity for?

Millennium First Steps Nursery has capacity for a total of 116 Children.

How far is Millennium First Steps Nursery to the centre of Hitchin?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Millennium First Steps Nursery to verify any information. View our terms and conditions. Millennium First Steps Nursery has an Enhanced Service - more info.