Toad Hall Nursery Hitchin

Glover House, 23/25 Bury Mead Road, Hitchin SG5 1RT

Toad Hall Nursery Hitchin, Hitchin, Hertfordshire
Toad Hall Nursery Hitchin, Hitchin, Hertfordshire
Toad Hall Nursery Hitchin, Hitchin, Hertfordshire

Toad Hall Nursery Hitchin offers a pleasant childcare service where staff aim to see children develop, make friends and expand on their communication and people skills. Making parents also feel welcome is a crucial part of the service, with staff keen to establish good relationships with clients for each child's long-term benefit.

There is a parent forum which is held quarterly when parents and staff can informally talk about any ideas, suggestions and future events. They organise social events for both parents and staff and involve the families as much as possible in the children's daily routine at nursery. Both indoor and outdoor play resources are used by the service, looking to stimulate many forms of learning and physical development, as well as promoting healthy eating through nutritious diets.

There are two outdoor areas; one for under three's and one for pre school. The outdoor areas provide opportunities for physical play as well as covering all other areas of learning.

There is a growing and planting area where the children have grown their own produce to be prepared and cooked by themselves.

In addition there is a mud kitchen to promote social skills, mark making, understanding of the world, expressive arts and design and communication and language.

Group: Toad Hall Nursery Group

Person in charge: Stephanie McLennan (Nursery Manager)

Local Authority / Social Services: Hertfordshire County Council

Number of Staff: 39

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 107

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.7 Toad Hall Nursery Hitchin has a Review Score of 7.7 (7.700)

The Review Score of 7.7 (maximum of 10) for Toad Hall Nursery Hitchin is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Toad Hall Nursery Hitchin in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.653 for Toad Hall Nursery Hitchin is calculated as follows: ( (66 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 95 Ratings = 4.653

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.047 Points relating to the number of positive Reviews for Toad Hall Nursery Hitchin is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 21.4 positive Reviews (107 registered maximum number of service users ÷ 5). 1 Reviews ÷ 21.4 Target = 0.047

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Toad Hall Nursery Hitchin?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Toad Hall Nursery Hitchin

  • Mother of Child
    6
  • Father of Child
    2

My daughter absolutely loves going to this nursery, she adores her key worker. The staff are all great and make her day so much fun and there are lots of well thought out activities. We're really very impressed with this nursery and it is very easy to get to, has lots of parking.

How likely would you be to recommend Toad Hall Nursery Hitchin? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My daughter started Toad Hall about 3 months ago when she was 19 months and I went back to work. Every time I drop her off she goes off with barely a backwards glance and every weekend she wants to go to nursery! She is clearly very happy here and that is entirely thanks to the amazing staff and the brilliant job they do with their small charges. I get to go to work without having to ever worry about her safety and happiness and she gets to play with other children and enjoy a world full to the brim with activities and fun. I'm confident that she gets fed a healthy and nutritious diet and lots of outside play time which were two things that were very important to me. I would not hesitate to recommend Toad Hall to anyone looking for a nursery environment for their child.

How likely would you be to recommend Toad Hall Nursery Hitchin? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

My son is enjoying the nursery right from the day one. He has developed a great bond with his room carers. We have observed a significant development in him over a period of small duration. I highly recommend this nursery.

How likely would you be to recommend Toad Hall Nursery Hitchin? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My daughter started going to Toad Hall nursery from 11 months old for one day a week and settled in very quickly which I think was largely down to the staff and the environment. The staff are always doing new activities with the children, even from a young age and there seems to be the right level of stimulation for her age and ability. The staff are very friendly, caring and I have no concerns leaving my daughter in their care. I would highly recommend Toad Hall to anyone.

How likely would you be to recommend Toad Hall Nursery Hitchin? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Our daughter loves going to nursery and spending the day with the lovely staff and other children.
The nursery are very accommodating regarding any requests we have for our daughter and give us feedback everyday.

How likely would you be to recommend Toad Hall Nursery Hitchin? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Satisfactory

Starting at Toad Hall has been such a positive experience for my daughter. Six weeks in and she is already settled and the developmental impact it's having is obvious. The staff treat the babies as individuals and work hard to understand what they like and what they don't, in order to shape their day to be full of fun, enjoyment and stimulation. They've also got her doing and eating things that she's always refused to do for me! She clearly feels very happy and safe at Toad Hall, which gives me the piece of mind to go to work without worrying about her.

How likely would you be to recommend Toad Hall Nursery Hitchin? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter has been going for a year now and settled in immediately. She struggled with a childminder before going to Toadhall and we were very nervous about how she would get on. But we shouldn't have been! We have been thrilled with the way she has grown and developed over the past year and she loves her time there. She has made some great friends, which she has moved up to new rooms with and she has consistently eaten well and napped well there. Since new management has started we have seen some real improvements in terms of staff management, nursery environment and security and couldn't feel happier in the way the nursery is run. The staff are always friendly and supportive and we always feel like they have time to talk about our daughters development and to give feedback at the end of each day.

How likely would you be to recommend Toad Hall Nursery Hitchin? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I can't speak highly enough about Toad Hall. We recently moved up here from London and the staff have been so friendly, welcoming ad supportive through my sons transition. He is thriving at the nursery - everyday he has so much fun and learns something new. They have a great mix of play and learning and he is really thriving. Its a busy, fun filled environment and is great or his social skills,. I feel so happy knowing that my son is being cared for by such wonderful people.

How likely would you be to recommend Toad Hall Nursery Hitchin? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Submit a Review for Toad Hall Nursery Hitchin

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

December 2013

'Good Egg' Award

Recipient: Toad Hall Nursery Group

Date: Sunday 01 Dec 2013

more details

September 2013

February 2013

Herts Quality Standards

Recipient: Toad Hall Nursery Hitchin

Date: Thursday 07 Feb 2013

more details

Job Vacancies

Staff Profiles

Stephanie

Stephanie McLennan

Job Title: Nursery Manager

Joined: 2016

Description:

My name is Stephanie McLennan and I am your Nursery Manager.

Previously I was Deputy Manager at Hitchin nursery, and so I know the nursery inside and out!

I look forward to welcoming you to the nursery very soon. If you have any questions, please don’t hesitate to contact me!