Busy Bees Apsley, Hemel Hempstead, Hertfordshire
Busy Bees Apsley, Hemel Hempstead, Hertfordshire
Busy Bees Apsley, Hemel Hempstead, Hertfordshire

Busy Bees at Apsley is a local nursery serving the community.

The nursery offers a well equipped day nursery with rooms that are carefully designed to cater for every child's individual needs and interests.

There are separate gardens for each age group, allowing them to enjoy and explore the outdoors.

The on-site Chef prepares and cooks a seasonal menu that caters for individual dietary requirements.

Both full and part time places are offered for babies and children up to the age of 7-years-old.

The experienced team are dedicated to providing a fun-filled, exciting time at the nursery whilst ensuring children learn through play at each stage of their development.

Group: Busy Bees Nurseries Ltd

Person in charge: Gemma Kamali (Manager)

Local Authority / Social Services: Hertfordshire County Council

Number of Staff: 27

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 88

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1815

When Closed: Bank Holidays & 1 week at Christmas

Fees Guide: Please contact us for current fees and available discounts

Languages Spoken (other than English): Arabic, Polish

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Busy Bees Apsley has a Review Score of 9.2 (9.178)

The Review Score of 9.2 (maximum of 10) for Busy Bees Apsley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for Busy Bees Apsley in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.61 for Busy Bees Apsley is calculated as follows: ( (172 Excellents x 5) + (64 Goods x 4) + (11 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 251 Ratings = 4.61

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.568 Points relating to the number of positive Reviews for Busy Bees Apsley is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.6 positive Reviews (88 registered maximum number of service users ÷ 5). 10 Reviews ÷ 17.6 Target = 0.568

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    6
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees Apsley?

  • Extremely LIKELY
    17
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Busy Bees Apsley

  • Mother of Child
    14
  • Father of Child
    6
  • Stepmother of Child
    1

My little boy has been going here since April 2015, this was when it was under a different name. We have seen a massive improvement since the change over to Busy Bees. My little boy loves going to preschool here and the manageress and the rest of the girls are fantastic and nothing is ever too much hassle for them. I would highly recommend Busy Bees.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Gemma Kamali, Manager at Busy Bees Apsley responded to this review on 25 Oct 2017:

Thank you, Lisa, for your lovely feedback. We are glad that you can see the positive changes at the nursery. Many thanks.

Since the change from Positive Steps, when Busy Bees took over this nursery, the improvement has been very noticeable. There is more consistency of staff (there was previously a very high turnaround of staff, my child's key worker hasn't changed since Busy Bees took over), the children seem a lot more engaged with staff and activities, and the feedback of our child's development is great. Most importantly, my child is very happy spending time at this nursery.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

Gemma Kamali, Nursery Manager at Busy Bees Apsley responded to this review on 05 Sep 2017:

Many thanks for your feedback.

After a last minute change of plans, I contacted this nursery having used and liked Busy Bees in the past. The communication from the first call was excellent and has been since with every team member being courteous, helpful and efficient. My 19-month-old attends twice a week and settled after only 3 full days thanks to the kindness and attention she receives. The room size is excellent with a fantastic garden in which they play every day. My child does a variety of daily fun activities and is now more confident with other children. I have no reservations in recommending Busy Bees Apsley to other parents.

How likely would you be to recommend Busy Bees Apsley? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Gemma Kamali, Nursery Manager at Busy Bees Apsley responded to this review on 01 Sep 2017:

Thank you for your valued feedback. We aim to continue with our commitment to excellent childcare.

Busy Bees have been doing an outstanding job for my child. We had our first born go to the same nursery and they had done an outstanding job caring for our daughter then, which only made our job so much easier to put our son there. The staff and facilities are brilliant and they make our son's day an enjoyable and educated one. I hope he comes out of nursery at Busy Bees the exact same outcome of our daughter.

Thank you to all at Busy Bees in Apsley, carry on the great work and keep doing what you do best.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Gemma Kamali, Nursery Manager at Busy Bees Apsley responded to this review on 05 Sep 2017:

Thank you for your feedback. I am pleased that you can see the noticeable improvements. Many thanks.

Our son has attended the nursery for 2 years now and has thrived throughout that time. Staff are caring, friendly and supportive, and really know each individual child's personality, interests and needs. They work well with families to help develop skills and manage any issues - they were fantastic with toilet training, for example. The nursery have made good improvements recently on things like organisation, security, as well as new resources for the children. Meals and snacks provided are good quality/variety, plus my son developed skills like self-feeding, and then serving himself and tidying away his dishes, very quickly from nursery. He always comes home happy - singing songs and telling us about the activities he's done each day.

How likely would you be to recommend Busy Bees Apsley? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Gemma Kamali, Nursery Manager at Busy Bees Apsley responded to this review on 31 Aug 2017:

Thank you for your lovely feedback. It has been our pleasure providing your son with quality childcare. Many thanks,

My son has attended the nursery for 4 years, and my daughter has been in the nursery for the past 1.5yrs (both started full time at 10 months old).

The staff are very caring, understanding, and compassionate. They have taken time to get to know my children, their needs, their likes/dislikes, put plans in place to support their medical needs and have made suggestions when we have needed support to tackle behaviour, potty training or sleep issues.

The new manager has developed the nursery, and enabled the staff to grow in ability and confidence. My children are very happy and skip into nursery most days.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has been attending the Apsley nursery since January 2016. It was originally run by another care provider, but was subsequently taken over by Busy Bees. The recent Ofsted report that was undertaken during the transition period, gave a very surprising result as a parent. We did weigh up the option of taking him out of the nursery after their findings, but decided to give Busy Bees time to get their influence and procedures into place.

I can safely say that we are 100% glad we did! All my concerns as a parent, about safety and development of my son, have disappeared. The nursery has had a make-over and new toys, learning equipment and staff uniforms have made a big difference to the outlook of the rooms. The variation in play and learning, together with excellent meal planning, have reassured us that he is in the best environment, for the time he is there. I would recommend anyone thinking of a nursery in the area, to take a good look at Busy Bees, as they really are excellent.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Gemma Kamali, Nursery Manager at Busy Bees Apsley responded to this review on 30 Aug 2017:

Thank you very much for your valued feedback. I am really pleased that you have shown commitment to the nursery and can now see how the improvements from our recent acquisition to Busy Bees has had a positive effect on both children and staff. We are continuously making further efforts to improve our nursery with the support of our parents.

Busy Bees have made steps to amend problems which have arisen when under previous management and the general consensus is that of a good nursery which is making genuine attempts to improve and progress.

Our son enjoys it and that's pretty much the bottom line from my perspective so I'm happy with Busy Bees.

One small issue I would raise is that of accessing community areas (ie; local parks, etc) which I would like to see more of, but I appreciate the restraints on resources to be able to facilitate this.

How likely would you be to recommend Busy Bees Apsley? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Gemma Kamali, Nursery Manager at Busy Bees Apsley responded to this review on 30 Aug 2017:

Thank you very much for your valued feedback. We aim to continue to develop our nursery further. From September we do have plans for our pre-school children within the community such as; local parks, pet shop and nature walks.

The staff are caring, but the learning and teaching are weak. Management and communication are inconsistent and poor. The outside space is nice and the kids play outside a lot which is great. It does the job of looking after your kids, they will be safe and cared for, but they will not be stretched and enriched through the learning and play the way we have experienced elsewhere.

How likely would you be to recommend Busy Bees Apsley? Extremely Unlikely

Average Rating: 

 3.1 out of 5

Overall Standard: Poor

Facilities / Outside Space: Good

Learning: Poor

Resources / Equipment / ICT: Good

Care: Good

Activities: Poor

Staff: Satisfactory

Food / Nutrition: Good

Management: Poor

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Satisfactory

Gemma Kamali, Nursery Manager at Busy Bees Apsley responded to this review on 05 Sep 2017:

Thank you for your valued feedback. We appreciate your kind words. Many thanks.

A fantastic nursery, all the staff are so caring and have a strong management team in place.
A brilliant nursery and couldn't recommend higher. Every day my son comes home happy and gets excited to go back in the morning.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

My daughter has been attending this nursery for almost a year and she really loves it! I really appreciate all the effort the manager and her team make to give the best service possible. The results can be seen everywhere: in the clean and warm premises, in the great educational material they provide but above all, in the development of my child. I am happy to leave my daughter in their hands every morning because I know they look after her in a loving and professional manner. The buy 4 get the 5th session for free is great, extremely useful.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son quite enjoys attending to nursery every day, there are all kinds of interesting activities every day, singing, drawing, gardening and story time are his favourite.
I believe the nursery has very good food, my son eats all his meals and snack every day.
The staff are very kind.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Satisfactory

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Satisfactory

I am so happy with the way my child is being treated. She is learning so much singing to her sister.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son is ahead in almost all learning categories and loves learning and being here. Staff are happy and positive!

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

I have seen a couple of other nurseries before deciding to choose positive steps in Apsley. From the very first time, the manager was very friendly and made us feel like this is the place for us. We are very happy to see our son has grown so much and he has improved a lot since he went to nursery. All the staff are very friendly and work individually with the children to meet their needs. Many activities and very clean and caring environment. The place we wanted for our child. Thank you!

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Positive steps have been amazing with my 9month old. The staff have been amazing through the whole process and the settling in sessions really helped. Each day she comes home so happy and we feel so comfortable leaving her with such passionate staff. The staff provide so much for her to learn and to play with. All staff take the time to welcome us and give great feedback at the end of the day.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

A lovely pre-school, staff are amazing, so friendly, would recommend to all my friends.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have never been keen on the idea of daycare but Positive Steps really changed my mind. Both of my children really love it here and the staff know them so well. They tailor the activities to their interests and are really positive and caring. Thank you to all the team.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery is great for us for a few reasons - its opening hours (we both work full time), location and activities/settings.
I've only a few minor frustrations, but they are likely to occur regardless of nursery; staff turnover is high, parking can be challenging, moving your child from 1 group to the next can mean more work than a parent should have to make in my opinion, and perhaps jam sandwiches should not be offered.
The main staff are very helpful though and always on hand with suggestions if we have any queries. They help with small things like getting them out of nursery into the car when both mine go in opposite directions. The only suggestion is to facilitate a Facebook page for parents to get to know each other, ask questions etc.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My daughter has attend Positive Steps Apsley since April 2016. The management and staff were very helpful and supportive in helping to manage my anxieties about settling my daughter in at 10 months old. She settled in straight away and has always been excited to go to nursery to see her carers and friends. The staff keep me updated about all aspects of my daughters development and were very respectful of her routine. She has made so much progress in the last 3 months, we are both very happy with the nursery. Thank you my daughter loves you all.

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Fantastic nursery! My daughter has been going for 6 months now and she loves it! She learns so much there and has lots of fun, each day she does Something new, painting, sand play, sticking etc. Can truly say the staff are amazing too! I go to them about everything and anything! They give me advice about tantrums, potty training, general stuff and they are more than happy to help and it's actually quite nice to get a professional opinion. Friendly, clean and the changes in my daughter is amazing, she now knows her numbers, letters and colours! Please go to an open day and you will see for yourself!

How likely would you be to recommend Busy Bees Apsley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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