Busy Bees at Hartham Park

Pinder Lodge, Hartham Park, Port Hill, Hertford SG14 1QS

Busy Bees at Hartham Park is a stimulating childcare setting with an interior that is ideal for all areas of pre-school development, with age specific resources and a qualified team of staff.

They have been given an 'Outstanding' outcome by Ofsted in November 2016 and their main priority is your little ones.

Staff are well-trained in health and safety, with skills updated via regular training courses such as first aid and safeguarding. There is also a focus on making sure children enjoy healthy and nutritious meals which are cooked on site by our nursery Chef John. They are part of the soil association and provided fresh fruit and veg and organic meat.

A key person is chosen to build up strong relationships with both children and parents, with the handover every evening that includes an update on daily progress.

Please feel free to visit and staff will show you around the nursery and make you part of the Busy Bee family.

Group: Busy Bees Nurseries Ltd

Person in charge: Joanne Good (Nursery Manager)

Local Authority / Social Services: Hertfordshire County Council

Number of Staff: 18

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 44

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.8 (maximum of 10) for Busy Bees at Hartham Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Hartham Park in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Busy Bees at Hartham Park is calculated as follows: ( (136 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 180 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Busy Bees at Hartham Park is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 9 Reviews ÷ 8.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Busy Bees at Hartham Park has a Review Score of 9.8 (9.750)

Average Ratings

  • Excellent
    13
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Hartham Park?

  • Extremely LIKELY
    15
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Hartham Park

  • Mother of Child
    12
  • Father of Child
    3

I chose Busy Bees at Hartham Park for childcare for my youngest daughter as my eldest daughter had gone there. As a parent, I am cautious of who looks after my daughters but I am very comfortable leaving my daughter there and am not worried when I go to work.
I cannot fault the service or level of care Busy Bees provides. They almost provide a home from home level of service. I feel the staff really care about each and every child. My eldest daughter is now at school (year 2) and they fully prepared her for school, making the transition so easy. Well done Busy Bees at Hartham Park.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   4.6 out of 5

Our daughter has attended Busy Bees since the beginning of 2017 and we could not be happier with the nursery. The nursery has a real homely vibe to it and we feel like we're leaving her with family when dropping her off for the day. We are overwhelmed by how hardworking and passionate the staff are. Our daughter is thriving in this happy environment. Thank you to everyone.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   4.8 out of 5

I am delighted with Busy Bees and to see how happy my son is there. You walk in and are greeted by such happy smiling faces of the most amazing, caring, friendly, just lovely staff who create such a welcoming, happy atmosphere, which I find so reassuring to know my son is so well looked after during his nursery day. The daily schedule is so varied and they encourage children with learning in such a relaxed fun way. At home time daily chats on my son's day are so informative and honest including everything he has eaten from the nutritious and varied menus cooked by the chef, I also find they take the time to answer any questions I ask and offer such invaluable advice. It really is a homely, lovely nursery for children to start learning their way. I can’t thank them enough for their kindness.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   5 out of 5

Genuinely an excellent nursery. Both of my children love it there and have developed and learnt so much since joining. The staff are all lovely and care about the children and their development.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   5 out of 5

Both our son and daughter have been at Busy Bees at Hartham Park since 2014 and have really enjoyed it. There is a family atmosphere and we felt the children were cared for incredibly well - the longstanding staff are outstanding.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   4.3 out of 5

The staff at Busy Bees are so friendly and welcoming and they absolutely adore children. It’s a very happy and safe environment and my daughter always has a great time there. They are also very organised and keep good records.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   4.7 out of 5

Busy Bees is a fantastic nursery. I couldn’t be more thrilled with the care that my daughter receives there. The carers are great and it always feels like I’m dropping her off with friends or family as they seem to really have taken the time to get to know her. Compared with the nursery I sent my eldest child to the difference is incredible. It’s the best decision we have made! Thanks to everyone who works there.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   4.6 out of 5

Caring environment. Lovely people, everyone daily goes above and beyond. Friendly happy place. Lots of variety for the little ones. Have been so happy there.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   4.9 out of 5

Since my child started in October 2017, I have been happy with the level of care he has received. I’ve used Busy Bees before with his older brother whom the staff remember, so it is comforting to leave him with people that I know and did a good with my eldest child.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   4.9 out of 5

Busy Bees day nursery is fantastic, my daughter has thrived since she started in 2016 and I cannot praise the team enough.
The nursery was awarded outstanding status by OFSTED in November 2016 which is definitely reflected in all that they do.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   5 out of 5

My son loves nursery. Every day he talks about the staff even those who are not in his room! He has come a long way with his development due to staff commitment, passion and enthusiastic attitude.
They recently got an outstanding in OFSTED which was well deserved!!!

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   4.7 out of 5

Just fantastic! My Daughter loves coming here and she is developing brilliantly. The staff are all so hard working and this really shows in the happiness of the children. A real home from home feel with a professional touch. Thanks to all the team.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   5 out of 5

There are several nice nurseries in Hertford but when we were looking for a place for our little girl on my return to work we picked Busy Bees for its small size and its friendly staff. It is a converted house so each room (grouped by age) is a good size for the number of children and it never feels crowded or too busy even when they are at full capacity for that day. Each room has their own little garden area and the nursery itself is located beside a river so the kids get to watch the ducks when they swim past.

The staff are undoubtedly Busy Bees best asset. Almost every member of staff there knows my daughter (even the ones who don't look after her every day). The staff that look after her are amazing, she had never been away from me before she started and it didn't take long for her to start to put her arms put to them in the mornings. I always get a thorough update when I pick her up on how she has been and all the activities she has been doing.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   4.8 out of 5

We love Busy Bees Hartham Park! The staff are so friendly and really seem to care about our son, who is very happy to attend. It was such a relief for us knowing that he's happy there after I started work again in September. He has come on leaps and bounds since starting, and the daily handover from the girls is very thorough so we always know how he has got on that day.
It was very important to us when we were looking for a nursery that there seemed to be long standing members of staff. We thought it would be hard for him if the team seemed to change every few weeks (we've heard that this can happen at some nurseries) but the staff at Busy Bees Hartham Park have been there for a long time so there is lots of continuity for our son.
The food that they serve is wholesome and varied and they keep our son entertained with loads of activities during the day.
Busy Bees Hartham Park more than deserves the outstanding Ofsted rating that it has been given in our opinion.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   4.8 out of 5

Busy Bees offers a 'home from home' environment for the children. All of the staff are genuinely concerned about the children's welfare and go out of their way to make them feel comfortable. Our son enjoys the activities at the nursery, and particularly enjoys playing in the garden area, which is newly refurbished.

How likely would you be to recommend Busy Bees at Hartham Park? Extremely Likely

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Average Rating:   4.3 out of 5

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