Cygnets Day Nursery

Hartwood House, High Street, Bordon GU35 0AU
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9.9 62 Reviews
  • Cygnets Day Nursery, Bordon
Cygnets Day Nursery inspires a love of learning while children's key early years skills are developing.

Friendly welcoming staff are able to make the most of a purpose-built wooded setting with a large garden that allows all-weather outdoor play.

The environment encourages all children to become independent and confident learners.

Staff build strong partnerships with parents through regular one to one meetings and electronic learning journals to support long-term development.

Extracurricular activities include rugby tots and French lessons.

Good 'ofsted' rating.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Bonny Clark (Manager)

Number of Childcare Staff

  • 24

Total Places for Children

  • 75

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & Christmas

Cygnets Day Nursery Reviews (62)

9.9

Cygnets Day Nursery has a Review Score of 9.9 (9.949) out of 10, based on 26 reviews in the last 2 years.
Over all time Cygnets Day Nursery has 62 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cygnets Day Nursery
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Total of 62, showing 41-60
Review from Hayley S (Mother of Child) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful setting with wonderful, friendly staff. Cygnets Day Nursery has a warm, loving approach. I love receiving updates through the app on how my daughter is getting on. My daughter has great fun, lots of outdoor play and craft activities which she loves.
I would highly recommend Cygnets.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you for taking the time to write this lovely review.
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Review from Gregor W (Father of Child) published on 13 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff a bit lacking in advice and opinion of what our child is up to during the day and seem more interested to say what the lunch was that was served.
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Review from Jennifer N (Mother of Child) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, Cygnets is a wonderful nursery with staff who are friendly and helpful. Our daughter loves to attend and goes in very happy at drop off, which confirms that she enjoys it there. Any issues we had were quickly resolved by the manager and staff (this was regarding the updates on the app). Our
daughter's development has progressed so much in the last year since starting Cygnets.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you very much for taking the time to write this review. It is much appreciated.
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Review from Leanne L (Mother of Child) published on 17 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter loves Cygnets. Is always happy to attend. Lots of activities, and she loves forest school.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you very much for taking the time to write this review. It is much appreciated.
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Review from S H (Mother of Child) published on 6 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cygnets Day Nursery has been a fantastic and supportive child care setting for both of my children. The staff are welcoming and kind. I would highly recommend this setting to others.
Reply from Dan Cusworth, Business Manager at Cygnets Day Nursery
Thank you very much for taking the time to write this review. It is much appreciated.
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Review from M H (Mother of Child) published on 10 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service.
My child was very happy at this nursery.
She always left with a huge smile on her face.
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Review from Rebecca K (Mother of Child) published on 17 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a fantastic nursery. Every member of staff is smiley, supportive, and happy to help wherever possible. My child can be slow to warm up with the clever coaxing, extra jobs in the setting, and incredible patience they now are brimming in confidence and ready for their academic step. I cannot thank
Cygnets and the team enough, highly recommend and regularly do!
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Review from Penny F (Mother of Child) published on 30 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've has three children attend Cygnets and all have been well cared for, nurtured and prepared for school well. Our youngest attended from three months which was a difficult decision but we knew she would be in good hands.
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Review from L E (Mother of Child) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son was in Cygnets care two days a week from 10 months until two days before he started reception. We could not have asked for anything better from them. From the cuddles, he received as a baby, to the wonderful food the staff prepare. The support, encouragement, kindness and basic skills they provided
him with. We will always be grateful to the manager and her fantastic team.
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Review from Abba C (Mother of Child) published on 4 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Cygnets Day Nursery enough. I have had two children attend there and both have loved it, the level of care, attention and the facilities offered are outstanding. The staff are all welcoming and enjoy what they do, resulting in happy children which is overall the main thing.
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Review from Mandy H (Mother of Child) published on 30 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
They say that it takes a village to raise a child, and Cygnets has been a huge part of our village. They have helped not only my son but myself, through some huge changes in our lives and now that he is leaving to go to school, I have a lot of thanks for them in the role that they have played in preparing
him for his next step. I cannot fault the cheery, smiley faces greeting you when you arrive in the morning and the mouth-watering smell of the children's lunch every time I've picked him up. The sound of the children playing, laughing and having fun greets you when you walk through the doors (and sometimes when you get out of the car in the car park!) I cannot recommend Cygnets enough to anyone looking for a wonderful environment for their child.


Ladies - keep on doing what you do!

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Review from Claire S (Mother of Child) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant nursery, staff, resources and environment. My child has loved every minute of his two years here and will miss it when he goes up to school.
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Review from Agnieszka K (Mother of Child) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter joined the nursery quite late but she was welcomed by all the lovely and professional staff and by other children.
A great atmosphere, very tasty meals and exciting activities! Also, the whole place always seems very clean.
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Review from Kinga Z (Mother of Child) published on 31 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with this nursery both of my children attended. My daughter is already at school but my son is loving every minute, they have a fantastic outdoor play area. Staff are always friendly. The management are fantastic. I cannot praise this nursery enough.
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Review from H Y (Mother of Child) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been attending Cygnets since he was 10 months (he is about to turn 2). He settled in very quickly due to the incredible staff - attentive, personal and they seem genuinely happy to work there. Communication home is fantastic - I love to see the huge range of activities that my son gets up
to every day! My son has some SEN, which was quickly identified and supported by his key worker and SENCo and they are brilliant at working with his health professionals - nothing is too much trouble for the staff there - a superb nursery!
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Review from Carla M (Mother of Child) published on 16 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely team, very caring and helpful.
Always fulfilling the children's needs, no matter the age.
Every time I have a query, I always get a solving situation.
It's great to know that if you leave your little ones with someone they will always provide for their security and welfare.
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Review from T J (Mother of Child) published on 8 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery provides everything that my child needs.
The staff are lovely and encourage my child in the best possible way.
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Review from Aimee H (Mother of Child) published on 8 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not recommend this nursery highly enough.
My daughter has been coming to Cygnets for 18 months now and has made so many friends.
She is always so happy to come to Cygnets and even plays nurseries at home with her teddies following the same routines as she has at nursery.
Every member of staff
is so polite and couldn't do any more to help you.
The preschool room is amazing and the free-flowing garden is a hit with my daughter.
A beautiful and very well run nursery.
I will be sending my son next year.
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Review from Gemma D (Mother of Child) published on 25 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to Cygnets Day Nursery for 2 years. The staff are very welcoming and have built up a strong relationship with her. She enjoys going and her confidence has grown. They have done a fantastic job preparing her for school and the nursery will be missed in September.
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Review from Lorna M (Mother of Child) published on 18 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely and well-organised nursery with warm and friendly staff. My son has been very happy here and has been able to do lots of additional activities e.g French and Rugby Tots. Communication from the staff is excellent and the nursery setup seems very secure.
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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Cygnets Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.949 for Cygnets Day Nursery is calculated as follows: ( (296 Excellents x 5) + (16 Goods x 4) ) ÷ 312 Ratings = 4.949
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cygnets Day Nursery is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 number of registered child places is 15, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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