Cygnets Day Nursery

Hartwood House, High Street, Bordon GU35 0AU
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9.9 62 Reviews
  • Cygnets Day Nursery, Bordon
Cygnets Day Nursery inspires a love of learning while children's key early years skills are developing.

Friendly welcoming staff are able to make the most of a purpose-built wooded setting with a large garden that allows all-weather outdoor play.

The environment encourages all children to become independent and confident learners.

Staff build strong partnerships with parents through regular one to one meetings and electronic learning journals to support long-term development.

Extracurricular activities include rugby tots and French lessons.

Good 'ofsted' rating.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Bonny Clark (Manager)

Number of Childcare Staff

  • 24

Total Places for Children

  • 75

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & Christmas

Cygnets Day Nursery Reviews (62)

9.9

Cygnets Day Nursery has a Review Score of 9.9 (9.949) out of 10, based on 26 reviews in the last 2 years.
Over all time Cygnets Day Nursery has 62 reviews.

Overall Experience
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Date Published
  • 62
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Reviewer Connection to Cygnets Day Nursery
  • 55
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Total of 62, showing 21-40
Review from L B (Mother of Child) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cygnets have been great for us and our son. They have tailored their care to his individual needs and have been accommodating and flexible as our needs have changed which has made life a lot easier. The staff are caring and I can't thank them enough for how they have cared for us as our son has started
nursery. I'm pleased we chose them.
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Review from H W (Mother of Child) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been at Cygnets for the last 3 years and we cannot fault the care given. She loves going which to us is the most important thing. We love that there are separate rooms and outside areas for each stage and the child-led approach to activities has meant she has always got the most out
of her day. The staff are always friendly and helpful and the nursery as a whole are as accommodating and helpful as possible. The food offered is great, hot and cold meals with a wide variety and strong focus on fruit and veg.
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Review from James S (Father of Child) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cygnets has been a fantastic fit for us since day 1. Our child started there at 19 months old and was very comfortable very quickly. All staff are friendly and committed to keeping us reassured and informed about each day's activities and the overall progress of our child. Would highly recommend.
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Review from B M (Father of Child) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service throughout.
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Review from S M (Mother of Child) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cygnet Day Nursery is an amazing nursery where my son has developed so many new skills, starting from dressing and speaking. The staff is always helpful and goes above and beyond their responsibilities. Beautiful outside area for the children to play in. My son absolutely loves his time at the nursery.
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Review from L D (Mother of Child) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery - staff are friendly and take time each day to tell me what my child has been up to. My child loves it and skips in every day! He has developed so much with the other kids in his room.
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Review from P S (Mother of Child) published on 24 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cygnets Day Nursery Bordon provides a caring and loving environment for the children. My son absolutely loved his time at the nursery. All staff are well trained and very friendly. I would absolutely recommend this nursery to anyone looking for an excellent childcare provider. Thanks to the management
and all the lovely members of the team! You are all amazing! Always felt at peace leaving my child with you all!
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Would like to thank you for all your positive feedback.
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Review from Leah P (Mother of Child) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cygnets Day Nursery has been amazing with my daughter, I couldn’t have picked a better nursery if I tried! All the staff are so friendly and kind. They go above and beyond always, to help the children strive and achieve.
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Review from M S (Mother of Child) published on 26 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience of the nursery has been exceptional. I was very concerned about leaving my little boy as he had not been looked after by anyone other than myself and my husband due to lockdown. However, I needn't have worried as each member of staff has been incredible, ensuring my little boy is cared
for to the highest level. My son also has a large number of allergies, and I feel so confident in the staff's ability to deal with any issues or incidents that arise.
Lots of activities, internal and external, have been planned throughout his time there as well, which is brilliant. All in all, a brilliant nursery.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you for taking the time to write this lovely review.
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Review from Kirsten S (Mother of Child) published on 8 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attends Cygnets Day Nursery and absolutely loves it. The staff are fantastic all-round, communication is never an issue and I receive detailed updates daily and through the app they use for any general nursery updates or her development. I am thrilled with the progress my daughter is making
and cannot thank the staff enough for all they do. You can tell they absolutely love their jobs and I couldn't recommend the nursery enough.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you for taking the time to write this lovely review.
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Review from Lucy S (Mother of Child) published on 26 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My little boy has grown so much in confidence since starting Cygnets Day Nursery. He adores the girls within the room and always gives them a big smile. The staff have been a huge help with offering advice and supporting us and him with their home-from-home approach. It's nice to know that when he is
dropped off he is happy and content and I cannot thank the staff enough.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you for taking the time to write this lovely review.
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Review from K H (Mother of Child) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my son and daughter have attended Cygnets Day Nursery and their time spent there has been amazing. The staff are so kind and caring, they are passionate about their jobs and give the children the best experience. I get regular updates, both verbal and electronically. I am really pleased with how
both my children have flourished during their time at Cygnets Day Nursery.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you for taking the time to write this lovely review.
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Review from C B (Mother of Child) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From walking in the door on the first visit, I can tell the care, dedication and passion the whole team showed. We felt so welcome and could tell how happy the environment was. I wouldn't hesitate to recommend it again and again. Happy, friendly, caring team, and almost three years later, our like one
is happy walking in those doors! Thank you, Cygnets, for welcoming us, making our little one so happy, but also supporting her development.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you for taking the time to write this lovely review.
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Review from S M (Mother of Child) published on 5 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cygnets Day Nursery is the best choice I could so for my three-year-old boy. Super friendly and honest staff, fresh and varied meals for kids, lots of activities referring to every child's age and needs. Being a single mum all the staff were very supportive and understanding, becoming my new best tactic
in my son's educational process. They help me a lot in putting a strong stake in my son's development and I'll never be able to recommend and tell them thank you enough.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you for taking the time to write this lovely review.
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Review from Steph B (Mother of Child) published on 4 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love the staff at Cygnets; they are so caring and create great bonds with the children. The outside space is great, very natural, with lots of digging and mud kitchen activities available. The daily app is great at keeping us in the loop, and staff respond to queries very quickly. Our daughter has
just potty trained, and we found it really easy with the ladies at Cygnets. They told us everything that happened that day and supported our daughter, who can be sensitive at times. I’m really happy with the food at Cygnets; the choice is varied and healthy. I think gives them a taste of something different with every menu change. We are very happy with the nursery and recommend it to our friends and family!
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you for taking the time to write this lovely review.
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Review from Georgina A (Mother of Child) published on 1 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cygnets is a lovely nursery. My little girl has been going here since she was one and has loved every moment. Every room has friendly staff, and well-planned activities get published for us to see. My youngest is now at the nursery, and again is so happy and goes in every morning with no problems.
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Review from Sujitha S (Mother of Child) published on 26 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My eldest daughter is going to Cygnets Day Nursery and she is going to start year 'R' in September. I got lots of positive things to say about Cygnets. First, about the staffing, the staff are excellent, so caring and patient. I have seen many children crying when they are going home after nursery.
That is really unusual. I think it's just because of the good staffing. They celebrate the special days (e.g. Father's/Mother's Day) and make some cards which help the children to understand these special days. I'll never forget about the sports day activities and the parents invited as well to support and see their little ones playing on that day. Cygnets Nursery is well organised and also the best in childcare.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you for taking the time to write this lovely review.
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Review from Charlotte P (Mother of Child) published on 18 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been at Cygnets Day Nursery for the last sixteen months and has always enjoyed going. He has been well supported by staff and when necessary have been flexible if needed to change days or swap a day.
He has made friends and settled in and he enjoys the outdoor space that is available - made
out of natural materials. Highly recommend this nursery.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you very much for taking the time to write this review. It is much appreciated.
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Review from Jagat M (Father of Child) published on 15 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with our daughter's social and academic development since she joined Cygnets Day Nursery. The teachers are friendly and extremely capable. They really look after our daughter well. The management team is very helpful and having meals provided was also a huge advantage.
Our daughter
has made a lot of friends and has a good relationship with the teachers.
This is a fantastic nursery and we would highly recommend.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you for taking the time to write this lovely review.
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Review from Zhanna F (Mother of Child) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with Cygnets Day Nursery. My daughter is happy to go there and play with everyone. The staff are lovely and everyone there is very helpful and friendly. My daughter speaks three languages and I was worried about it. But her English is so good. Very happy with everything.
Reply from Bonny Clark, Manager at Cygnets Day Nursery
Thank you for taking the time to write this lovely review.
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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Cygnets Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.949 for Cygnets Day Nursery is calculated as follows: ( (296 Excellents x 5) + (16 Goods x 4) ) ÷ 312 Ratings = 4.949
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cygnets Day Nursery is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 number of registered child places is 15, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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