Willow Tree Nursery & Children's Centre

Chingford Avenue, Clacton-on-Sea CO15 4US

There are excellent indoor and outdoor facilities, to enable children to learn, explore and have fun.

The nursery's outdoor area contains safety flooring, a bike track, a lawned area, climbing equipment, a herb garden and a pet’s corner. There is also a charming cottage play house that can be transformed into different role play areas, such as a vets, post office, or even Santa’s workshop at Christmas.

Children are encouraged to investigate mini beasts within the sensory garden and to grow plants and vegetables in the designated allotments.

The under 2s have a separate outdoor area specially designed for their own age appropriate learning and development needs.

Healthy foods are prepared daily for the children by the nursery chef, and there is a school club for children during the holidays.

The provision received an Ofsted 'Outstanding' rating in November 2015.

Owner: Brenda Farquhar

Person in charge: Christina Hart (Director, Qualified Teacher & Early Years Specialist)

Local Authority / Social Services: Essex County Council

Number of Staff: 76

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 143

Age Range: from 0 years 3 months to 11 years 12 months

Opening Days: Mon-Fri

Opening Hours: 0745-1800

When Closed: 1 week Easter & 1 week at Christmas

Overview

The Review Score of 9.9 (maximum of 10) for Willow Tree Nursery & Children's Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews over all time. This Average Rating is also the rating value for Willow Tree Nursery & Children's Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 29 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.949 for Willow Tree Nursery & Children's Centre is calculated as follows: ( (352 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 370 Ratings = 4.949

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Willow Tree Nursery & Children's Centre is based on 29 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 28.6 positive Reviews (143 registered maximum number of service users ÷ 5). 29 Reviews ÷ 28.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Willow Tree Nursery & Children's Centre has a Review Score of 9.9 (9.949)

Average Ratings

  • Excellent
    31
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Willow Tree Nursery & Children's Centre?

  • Extremely LIKELY
    31
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Willow Tree Nursery & Children's Centre

  • Mother of Child
    25
  • Father of Child
    4
  • Foster Parent of Child
    1
  • Grandmother of Child
    1

Willow Tree, in my opinion, are a fantastic childcare service provider. Both of my children love it here. Staff are friendly and engaging and understand both of my children's needs. I have a child with complex special needs and sensory processing disorder and he loves coming to the holiday club. He's been attending Willow Tree since he was 2 years old, he's now nearly 12. Nothing is too much trouble. My 3 years old has come on wonderfully and enjoys nursery days. A lovely atmosphere where children are looked after and cared for very well.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

Both my children have attended the Willow Tree, we have always found the staff to be very friendly and helpful and both children have really loved there time there.
They always have fun activities for the children and have there best interest at heart. The nursery is completely safe and feels me with confidence that my children are being well looked after.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

My daughter started attending Willow Tree in January and she settled extremely quickly. All of the Aunty’s in her room are lovely and my daughter especially loves her key worker. She has become more social and every time she comes home, she’ll sing me a new song she’s learnt.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   4.9 out of 5

Willow Tree Nursery & Children's Centre is a wonderful nursery which both my children have been to. My 3 years old loves it and the caring staff. Both of my children learnt a great deal by attending this nursery. I couldn’t be more pleased with the nursery and staff. I would highly recommend this nursery and have done as my niece also attends Willow Tree Nursery & Children's Centre.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been coming to Willow Tree since she was 8 months old. She started in Buds and is now in Blossoms. Each and every member of staff has been amazing and my daughter has come on so much since attending. Cannot recommend the nursery enough :)

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   4.9 out of 5

My children have been attending the nursery since they were babies.

My children enjoy attending the nursery, they find it a safe environment, they learn and have fun each day. Everyday is an exciting day for them to explore and enjoy fun and games whilst meeting the expectations for their ages development.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has been attending Willow Tree over 3 years now. I can’t thank the staff enough for what they do for her and how much she has learned from there. There is always a smile as soon as you open the door all the staff are happy, friendly and willing to help at any point. She is going to miss all of the staff so much when she attends school and we will have to regularly go back for visits and cuddles from the aunties!

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

As a twin mum, I looked for guidance and support. I believe this group helped me and more. My twins look forward to this group, learning new things and making friends. I would highly recommend this group to others and would not think twice about using the nursery for my children.
Staff are always positive and chatty as well as the nursery being clean and bright for the children.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

Wonderful staff and nursery, I can't fault it.
My twins have progressed wonderfully and their confidence has grown.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

I love the nursery and find the Aunties very helpful and understanding. There is lots to do in the rooms. My twins love coming to nursery as did my eldest.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

Very friendly group, very welcoming, always lots of activities to do and the children are always happy.
I would recommend to friends and family.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

I came across The Willow Tree first as a mum of my children that attended and settled in very quickly and loved their time at the nursery.
The Aunties were always very caring and nothing was too much trouble. The activities that the nursery provided were always fun and educational.
Just recently my two granddaughters have also attended the nursery from babies to school age, the youngest just started school in September 2017. They both loved their time at the nursery and it also helped them settle into their school life.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

Willow Tree Nursery & Children's Centre has always provided top quality personalised care for all my children that have attended the nursery and crèche.

Every part of their care has been perfect. My little one with severe and complex needs loved all the 'Aunties and Uncles' and the only place I ever felt comfortable leaving him.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

The nursery provided my son with a weeks work experience. They were so welcoming. The nursery practitioners were happy to guide and support him. Everyone was pleased with him and praised his efforts. It was clear the nursery had a nurturing and educational approach to both the children who attend and those who wish to make their career in nursery work. A fantastic nursery.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been in Willow Tree Nursery & Children's Centre for 4 years and has thoroughly enjoyed it, she received the best care on all levels. The staff are very helpful, friendly and make/form really good attachments to the children.

I would highly recommend this nursery. It's always available for questions and consultation.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   4.6 out of 5

Very experienced staff. Highly recommend. I had both my children in Willow Tree and was very happy.
Highly recommend. The nursery very clean and had lots of activities for the children.
Staff always reassured us. My children learnt a lot.
They were very happy in the nursery and made lots of friends. It improved their personality. Overall a very good experience and I highly recommend this nursery.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   4.9 out of 5

I have found my experience as a parent of the nursery very pleasant. The aunties have been helpful whenever I have asked about my child's day or progress. I have been made to feel welcome each day I arrive to drop off or collect my child also.
It has been a brilliant service so far compared to previous experiences at other places.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   4.8 out of 5

Both my boys have attended Willow Tree since they were babies and our experience has been completely positive.
I have had no issues at all, my children have been very happy and have flourished. It has given them the perfect start in life and starting school. The aunties are all an absolute credit and everything is about helping the children grow.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

Willow Tree has offered both my children the best possible start in life. Offering, fun, care, education and professional childcare at all times. Both my children have enjoyed every minute spent here and have both made incredible friends and wonderful relationships with their Aunties. Highly recommend the nursery to everyone! You will not find a better one!

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

Both my children have attended Willow Tree and loved it. My son joined when he was 2; an incredibly shy boy who didn't talk or really socialise with anyone. He came on leaps and bounds here. He loved the big outdoor play areas and really did thrive with their support. Their school transition was also great and he felt really at ease about starting school last year. My daughter has been with Willow Tree since 6 months old. They were fantastic with her as a baby and as she has moved through the bigger rooms she's grown in confidence and loves spending time there. Would definitely recommend.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   4.8 out of 5

Both my children have attended Willow Tree, with my youngest only starting two weeks ago. Both absolutely love it.
It's a very lovely environment and all the aunties and uncles are brilliant and do a fantastic job.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

My daughter attends Willow Tree Nursery and I honestly could not be happier with her experience so far. As a worried parent, it was nice that they offered support to me as well as my daughter.
I feel completely satisfied with my daughter's experience with the nursery and would most definitely recommend it.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   4.6 out of 5

My son attended the After School Club and Holiday Club before he moved onto High School. He loved coming to the nursery every day and the Aunties and Uncles made his stay enjoyable. When attending the Holiday Club he loved the fact that each day had a different theme and all different activities. Hence over the 6 weeks summer holidays, he never got bored.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

Both our boys went to Willow Tree Nursery from 11 months old. The nursery is amazing, staff are lovely. I can't thank the staff enough for taking care of them while I worked. They went In a mixture of rooms and each move up was well planned and smoothly done. They had a very good approach to learning through play, which prepared my eldest for starting school. If I had any admin to sort out and complete, the staff were helpful and polite.
They had hot meals and they enjoyed these too. Staff contributed to teaching 'table manners' and even gave me as a first-time mum, advice on potty training. They would always listen if I had any concerns or worries and were really supportive during a time when my husband had an accident. They made sure his needs were seen to so he could watch the children sing carols. All the staff worked in the best interest of the children and understood each child had individual needs and I would recommend this nursery for your little ones.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

My son has attended here since he was 7 months old and loves every moment of being here. The aunties are wonderful, personal, happy and competent. Every room has such a wide variety of activities, especially outdoors which my son loves and is always coming home with new creations. So nice to know he is being so well cared for while I am at work. Thank you, Willow Tree here's to the next few years!

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

Lovely nursery. My son has been there a year and they have prepared him well for school so far. He knows a lot of his phonic sounds and can count well. He has also started forming letters. The staff have been excellent at settling my son into nursery and he is learning key independent skills.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

My little boy (8 months old) started in the baby room this month. He's only been there 3 times and I know already he absolutely loves it!! I was expecting tears but I'm told he's always a very happy boy while he's there.

The ladies in Baby Buds are brilliant and make me feel so happy to leave my son with them! I even call them (more than I should) and they let me know how he's doing throughout the day. Nothing is too much trouble. I'm really grateful as it's hard leaving your baby for the first time but they made it really easy for us. If you're looking for childcare, I would recommend going to Willow Tree for a look around. You will not be disappointed.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

Fantastic nursery. My oldest child attended and was extremely well looked after. The aunties are very attentive and build a lovely relationship with all of the children. Lovely, clean ample facilities really helped to prepare my son for school and aid in his early learning. My youngest now attends and loves it too. Highly recommend the holiday club too.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

My twins attend this nursery and I couldn't say a negative thing about it. The staff are amazing, the facilities/games/activities and everything else is well above par and couldn't think of a happier place for my children to be while I'm at work.
They have come on leaps and bounds with their speech and creativity and we couldn't be happier.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

This nursery is all about providing the best care and education for children. The building is brand new and they have many toys, activities and resources. The staff are very experienced and qualified to a high level. They really get to know the children and meet have helped my children become confident learners. I have experience of other nurseries and this is definitely the best In the area.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

My daughter attends Willow Tree Nursery & Children's Centre 3 mornings a week. In my experience, having a little one with Downs Syndrome and finding appropriate childcare to suit her needs was a daunting task until I went to Willow Tree. The "Aunties and Uncles" are just the most dedicated, kind and welcoming people. This outstanding nursery comes highly recommended! All of the children are happy with so many fun things to do inside and outdoors, to ensure they learn through play. Well done all, keep up the fantastic care and support.

How likely would you be to recommend Willow Tree Nursery & Children's Centre? Extremely Likely

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Average Rating:   5 out of 5

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