Bright Horizons Sutton Day Nursery and Preschool

14 Sherwood Park Road, Sutton SM1 2SQ

Bright Horizons Sutton Day Nursery and Preschool, Sutton, London
Bright Horizons Sutton Day Nursery and Preschool, Sutton, London
Bright Horizons Sutton Day Nursery and Preschool, Sutton, London

Teddies Nurseries Sutton is part of the Bright Horizons portfolio which received the Royal Society for the Prevention of Accidents (ROSPA) award in April 2016.

Their experienced team of childcare professionals have a warm, open attitude towards parents who are invited to share their views and concerns. Nursery staff work with parents to develop children's personal, social and emotional skills through play with other children and adults. The team was delighted to receive a 'Good' from Ofsted (March 2017).

Freshly-prepared meals are carefully planned with nutritionists and give children opportunities to experience lots of different food.

Group: Bright Horizons Family Solutions

Person in charge: Joanne Gregoire (Manager)

Local Authority / Social Services: London Borough of Sutton Council

Number of Staff: 17

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 50

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Bright Horizons Sutton Day Nursery and Preschool has a Review Score of 9.4 (9.350)

The Review Score of 9.4 (maximum of 10) for Bright Horizons Sutton Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Sutton Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Bright Horizons Sutton Day Nursery and Preschool is calculated as follows: ( (128 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 168 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.6 Points relating to the number of positive Reviews for Bright Horizons Sutton Day Nursery and Preschool is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 6 Reviews ÷ 10 Target = 0.600

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Sutton Day Nursery and Preschool?

  • Extremely LIKELY
    14
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Sutton Day Nursery and Preschool

  • Mother of Child
    12
  • Father of Child
    2

My daughter is has been here for last 3 years and the nursery is outstanding! The carers are very passionate about their work and my daughter has progressed so much in last 3 years.
I couldn't recommend any higher.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

My youngest child attended the nursery from five months until ready for starting reception. In these four years, my child attended the nursery I was very happy with the care and education my child received and feel she is more than prepared for starting reception thanks to the nursery and all the staff.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

It has been a great experience for my daughter. She has learnt so much from being social, eating independently, talking so much more, a great place for children's learning. A very good set of staff sets this nursery apart.
My daughter always looks forward to her nursery and meeting her friends and teachers. They organise great activities for the children including dance and exercise, educational toys, dressing up games, sand play and painting. They keep all the newest toys ranging from happy land toys to baby prams, kitchen sets, play dough and a huge selection of books.
They offer great interaction for the toddlers with baby chicks which my daughter absolutely loves! They maintain a journal for every child which gives us parents great satisfaction on the progress of our little ones. They have a cute playground with all amenities and the children love to ride their bikes.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has been attending Teddies for several months now and has settled in very well due to the lovely and caring staff. We feel really comfortable that he enjoys everything there and we appreciate the updates and ad hoc activities (like when the farm animals were brought to the back garden one day!).

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son attended this nursery so it made sense for my daughter to attend too. Despite there being a few new staff members since my son attended, the standard of care for my daughter has been exemplary. Before attending the nursery my daughter wasn't the most extrovert but since she has been there she is chatty, smiley and much more mobile and just seems generally happier overall. The feedback from the nursery is excellent with details provided of meals, sleep time etc which really put my mind at rest as my daughter isn't the best sleeper. The staff are always on hand to answer any questions and are knowledgeable without seeming unapproachable. I would highly recommend this nursery.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has now been attending the nursery for one month and seems very happy at drop off and when I collect her. The settling in sessions really helped her with the transition period and this was evident on her 1st full day at nursery. The staff are friendly and welcoming and really seem to take an interest in my daughter. I receive a detailed handover at each session as well as feedback on her development and what they are working on next for her. The food is varied and nutritious and my daughter seems to really enjoy the choices on offer.
The facilities are of a good standard and spacious allowing my daughter to freely explore the environment as well as good resources that seem to be rotated regularly. Having had my son in the nursery for 3 Years I know that I have made the right choice of nursery for our daughter's care. Thank you for making the 1st month of my daughter's nursery life a positive one and we look forward to all that she is going to learn and achieve.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My neighbour recommended this nursery to me when I was looking for a place for my little boy and it has proven to be a very good choice. Staff at Bright Horizons Teddies Sutton Nursery and Preschool are friendly and professionally trained. The rooms in the nursery are clean, and each room has different learning corners for children to explore. They do lots of fun activities and children are making friends there too. My son started in Baby Care and now he is in Pre-school, I can see he's been making a good progress on learning the letters, numbers, and animal names, etc. Well done Bright Horizons Teddies Sutton Nursery and Preschool.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

My daughter has been attending Teddies Sutton for over 4 years and has worked her way up the nursery. I am really sad that she will be leaving in September to go to school as I know she will really miss going to Teddies seeing all the staff and children.
I know in the four years My daughter has been at the nursery has learnt so much and feel it has really helped in preparing her for school. Also contributed in her kind and caring nature towards others always looking out for the other children in her group.
I would like to thank all the staff and management team for the great times at Teddies and for all the support and advice given. I know my daughter will miss everyone so much and so glad we choose Teddies Nursery and will always recommend to anyone looking for childcare. Looking forward to her graduation in August will be an emotional day.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My son has been at Teddies for over 2 years now and my daughter is just about to start there too, so we have experience of all age group rooms. I have been very happy with the nursery from the start. Their settling-in procedure is second to none and not only helps the child settle in but has also helped put me as a parent, at ease.
All the staff are very friendly and caring and many of them have been there for years which really helps the children bond with them. My son often talks about his teachers and clearly feels at ease in the nursery.

Somebody commented on the chef and the great home-cooked food the children get. I definitely agree with that. But what I really think sets this nursery apart is the management who really do seem to put the children (and their staff) at the heart of the nursery and as a consequence Teddies feels like a home from home. I definitely would and have recommended this nursery to other parents.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Teddies in Sutton is an excellent nursery. My boy has been going there since he was six months old and now he is 26 months old. The staff work hard and are constantly looking after the needs of individual children as well as a collective group. The chef onsite is brilliant. They have they toys, activities books and outside garden space needed for a good nursery. I have recommended Teddies to many friends and three of them send their children there. Best wishes.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has developed so much at Teddies. It's so nice to see how much she looks forward to going. Poppy adores her key worker and mentions her at home sometimes. I love all the activities that daughter has taken part in at Teddies. All the staff seem very dedicated and welcoming, and ready to answer questions on any matter relating to my daughter.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

Marketa Cardon, Bright Horizons Team at Bright Horizons Sutton Day Nursery and Preschool responded to this review on 26 Feb 2016:

Thank you for your feedback, your views are important to us and we appreciate you taking the time to share your experiences and compliments about our nursery.

We have been very happy with the nursery. To us this nursery feels like the highest standard of nursery in the area. The staff and also the management are so friendly and really seem to care about every child. We are particularly happy with the varied meals cooked onsite which are healthy and encourage our son to try new things. We appreciate time to talk to the staff every day to chat about what they have been doing or any concerns, and also the parents evenings to keep us in touch and feel like we work together with the staff to develop our child. The learning journey books are filled with observations and photos for us to see what he gets up to. Little things like the nappies and wipes etc they use are leading brands and not economised on too. Most of all we feel it is a happy, safe environment that we can leave our child in without worrying about anything.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending the nursery for 2 years. She is well cared for in a safe and stimulating environment. She enjoys going to nursery and is learning and developing at a good rate. I would recommend the nursery to any parent.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both my daughters have attended the nursery my oldest is now 8 and at school but my youngest who is 4 attends preschool currently. I have been very happy with the care both my children received at Teddies Sutton both attending from 4 months old so have being using the nursery for a long time. I feel the nursery has really helped them with regards to making friends and social interaction and also independence. The staff are all very caring and professional and would defiantly recommend the nursery to my friends.

How likely would you be to recommend Bright Horizons Sutton Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

Jo

Jo Gregoire

Job Title: Nursery Manager

Joined: 2000

Description:

I have been working in childcare for over 20 years beginning my career as a Nursery Nurse and then working my way up to Nursery Manager. I have worked for Bright Horizons since 2000 and have been a Nursery Manager since 2002. I have gained a lot of experience within my role working with all ages of children as well as many families.
Our facilities at the nursery are very warm and homely and I feel that this is very important in parents feeling comfortable when leaving their children with us.

McRae

McRae Connell

Job Title: Deputy Manager

Joined: 2011

Description:

I started working at Teddies in 2011 as an unqualified part time one to one carer. I soon became full time in 2012 based in the Pre School room. During this time I studied and gained my Level 3 childcare qualification. In October 2014, I decided to take on a new challenge and joined the Little Learners room. In 2016, I became Third in Charge of the nursery supporting the management team. I am currently covering as Deputy Manager which I am enjoying.

I enjoy providing resources for the children to experiment with and watch them develop new skills. I work full time and am the Diversity leader.