47 Park Lane, Carshalton SM5 3EE
Local Authority / Social Services: London Borough of Sutton Council
Number of Staff: 15
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 70
Age Range: from 0 years 3 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1830
When Closed: Bank Holidays
The Review Score of 7.7 (maximum of 10) for Pollyanna Day Nursery & Baby Unit is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Pollyanna Day Nursery & Baby Unit in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.333 for Pollyanna Day Nursery & Baby Unit is calculated as follows: ( (11 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 24 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.393 Points relating to the number of positive Reviews for Pollyanna Day Nursery & Baby Unit is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 14 positive Reviews (70 registered maximum number of service users ÷ 5). 2 Reviews ÷ 14 Target = 0.143
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Pollyanna Day Nursery & Baby Unit has a Review Score of 7.7 (7.726)
Review submitted from a Postal Card by Katherine P (Mother of Child) on Wednesday 21 June 2017. Relates to June 2017.
Pollyanna is an excellent nursery. My son left for school last year and they prepared him well for this transition with no issues at all starting school. My daughter started in the baby room last August and loves it. She was a premature baby but with the nursery's help she has caught up with her peers. The staff are lovely quickly became familiar with her routine, I love that they have sports and music trained staff who give specialist sessions to all rooms. My daughter spends a lot of time outside when the weather is dry, enjoys messy play, cooking, books etc and she is only 21 months old.
How likely would you be to recommend Pollyanna Day Nursery & Baby Unit? Extremely Likely
Review submitted from a Website Submission by J H (Mother of Child) on Wednesday 7 June 2017. Relates to June 2017.
A number of staff are very friendly and caring towards the children. With my first son, I felt that the pre-school room prepared him well for reception with a more structured day, an emphasis on good manners and times of group listening.
How likely would you be to recommend Pollyanna Day Nursery & Baby Unit? Likely
There are currently no awards/recognitions posted yet for Pollyanna Day Nursery & Baby Unit