Treetops (Kilburn)

2 Victoria Road, Kilburn, London NW6 6QG

Treetops Kilburn offers a fun and stimulating atmosphere, making a significant contribution to parents in the surrounding community.

Each child has their own key person to safeguard individual development, as the provider aims for a caring and positive atmosphere that will benefit children in later education.

Carers are all highly-qualified and committed to providing a joyful learning experience.

Group: Treetops Nurseries Ltd

Person in charge: Michelle Harding (Manager)

Local Authority / Social Services: London Borough of Brent Council

Number of Staff: 22

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 70

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & 3 inset days

Overview

The Review Score of 8.9 (maximum of 10) for Treetops (Kilburn) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Treetops (Kilburn) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.896 for Treetops (Kilburn) is calculated as follows: ( (43 Excellents x 5) + (5 Goods x 4) ) ÷ 48 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.036 Points relating to the number of positive Reviews for Treetops (Kilburn) is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 14 positive Reviews (70 registered maximum number of service users ÷ 5). 4 Reviews ÷ 14 Target = 0.286

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.9 Treetops (Kilburn) has a Review Score of 8.9 (8.932)

Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Treetops (Kilburn)?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Treetops (Kilburn)

  • Father of Child
    2
  • Mother of Child
    2

My son has attended this nursery for about 5 weeks now and he absolutely loves it. He's excited to go there every morning and comes home happy and energized. There's plenty of outdoor space to run around and other facilities are great. Staff give me daily written reports, they're very attentive to his needs e.g. they encourage him to use the potty. Being an only child, the staff have really helped him get involved in group activities and play well with other kids.
This is very comforting and I can go about my daily duties knowing my child is safe and in a place he loves. Momma's happy!

How likely would you be to recommend Treetops (Kilburn)? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

Our child has been at Treetops (Kilburn) for the past 1.5 years and we are very happy about it. Not only was it good then, but it keeps on getting even better with the new manager in the last few months. Children have great, safe and clean infrastructures available - incl a large private outdoor space - and the team of carers is experienced, very professional and friendly. Our child enjoys a lot going there, and our mind is at peace at all times as we 100% trust Treetops (Kilburn). Also, the communication/reporting systems are very clear and consistent, so as parents we have a comprehensive track record of our child's activities, meals, nap time, etc.
We have observed that a lot of effort is constantly dedicated to implementing new improvements, or innovations in the activities offered, so we keep on being pleasantly surprised by our nursery. In short, we happily recommend Treetops (Kilburn) and are very thankful for all aspects of the experience so far - worth every penny!

How likely would you be to recommend Treetops (Kilburn)? Extremely Likely

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Average Rating:   5 out of 5

My son started attending this nursery in January 2018. His mother takes him to the nursery because she works in Kilburn. Being in full-time employment myself I find that I do not have the time to care for my son during the daytime. So this nursery has proven to be a real blessing. My son gets on very well at the nursery with the members of staff who look after him, and with the other children. He enjoys the nursery. I've had no complaints from my wife about the treatment of our child. The nursery takes great care of him, providing him with breakfast, lunch and tea, as well as changing his nappies during regular periods of time during the day. It is a lovely little nursery with friendly members of staff, and it provides a great environment for children to learn and play. My wife and I live in North London, so it is quite a commute for my wife, however, if you live in the Kilburn area or the London Borough of Brent then it is a great nursery to send your child. I recommend it.

How likely would you be to recommend Treetops (Kilburn)? Extremely Likely

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Average Rating:   4.9 out of 5

I am very happy with the care my son receives at Treetops Kilburn as a first-time mother of 10-month-old the staff made very reassured that my son would be ok and I felt a very warm and welcoming environment at the nursery and my son loves going to nursery.

How likely would you be to recommend Treetops (Kilburn)? Extremely Likely

Overall Standard

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Learning

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Management

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Average Rating:   4.8 out of 5

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Awards / Recognitions

March 2017

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