Fennies Sanderstead

Beech House, 15 Church Way, Sanderstead, South Croydon CR2 0JT

Fennies Sanderstead is rated Outstanding by Ofsted (June 2015).

The nursery provides a warm and homely feel as it is set in a former family home. It is wonderfully resourced to allow learning through play and preparing preschool children for their move to school.

An expert and passionate team of Early Years Educators create a happy and stimulating environment in which children can explore, discover, play and learn. Rooms are bright and spacious and designed to maximize Early Years development. An on site nursery chef prepares nutritious and delicious meals daily on site and fees are fully inclusive including a bespoke settled in period.

Group: Fennies Day Nurseries Ltd

Person in charge: Kelly Holder (Nursery Manager)

Local Authority / Social Services: London Borough of Croydon Council

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 42

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0745-1800

When Closed: Bank Holidays & Christmas

Fees Guide: Between £63- £70 per day

Directions:

The nursery is located in a quiet residential area on Church Way in Sanderstead ideally located for families living in Sanderstead, Selsdon and Croydon.

Visiting:

Visits can be made by appointment any day during the week (subject to availability) and the nursery hosts regular Saturday open days.

Parking:

The nursery has a private driveway for use by visitors and nearby residential parking for pick up and drop offs as well as a secure buggy parking area.

Overview of Review Score

The Review Score of 6.5 out of 10 for Fennies Sanderstead is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Fennies Sanderstead in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 1.9 out of 5 from 3 positive Reviews in the last 48 months. (A 48 month period has been used as there were no positive reviews in the last 24 months)

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.611 for Fennies Sanderstead is calculated as follows: ( (25 Excellents x 5) + (8 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 36 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 1.929 Points relating to the number of positive Reviews for Fennies Sanderstead is based on 3 positive Reviews in the last 48 months and is calculated as follows:

    1. 3.00 + 0.25 + 0.25 = 3.5 then divided by 2 = 1.750

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.4 Target = 0.357, then divided by 2 = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.5 Fennies Sanderstead has a Review Score of 6.5 (6.540) out of 10 and an Average Rating of 4.6 out of 5 from 3 Reviews over all time

Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fennies Sanderstead?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fennies Sanderstead

  • Mother of Child
    3

Overall we are happy. The staff are fantastic although the nursery has, last year, suffered from a shocking staff turnover. I'm a bit disappointed that neither my son or my daughter has done a single day trip to the farm etc. One was scheduled and then got postponed (that was over 6 months ago!) So, in conclusion, we have been happy with the nursery and would recommend. The staff really are fab.

How likely would you be to recommend Fennies Sanderstead? Likely

Overall Standard

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Average Rating:   4.1 out of 5

Both of my daughters have gone to Fennies Beech House and we have been really happy with how they have been cared for and how they have developed from babies through to pre-schoolers. It is a small happy nursery, where all of the staff and children interact well together, regardless of what room they are in. As with all nurseries, the people who work there are the most important thing of all. There have been changes throughout our time with the nursery, as to be expected, and while it has been hard to say goodbye there have always been fantastic people who have come in and taken on new roles. The nursery is modern, clean and has a lovely outside area and garden and it’s easy to park for dropping off and picking up. We have been happy to be at Beech House over the past 7 years and will be sad to say goodbye when my daughter goes to school in September.

How likely would you be to recommend Fennies Sanderstead? Extremely Likely

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Average Rating:   5 out of 5

Both my children attend Fennies and it has been a very positive experience for our family. The staff are exceptional - they go above and beyond to ensure that the children are happy and well cared for. The staff know my children and their personalities very well and will often do unexpected things to make sure they are both happy. My children's speech, social skills, mathematical understanding and confidence have flourished at Fennies. They have a lot of outdoor time in the fantastic garden play area and have over the years learned to care for plants and the nursery pets (a turtle and a goldfish) as well as respect for nature and living things.

The Fennies staff are all very committed to the nursery - this is clear when they host events such as their summer fair, bonfire night trip, Christmas / holiday play etc. Their events are always incredibly well thought out and meticulously run and the staff seem to genuinely enjoy being there. The Beech House manager and deputy have create an atmosphere of mutual cooperation with the parents, they run a parent forum which I have found extremely valuable. As a management team they have worked very hard and you can see this in the fact that the staff turnover rate is now very low (it had previously been high).

What I most value about Fennies is without question the staff. I have noticed that every staff member (whether they work in my children's room or not) knows who my children are and is on good terms with them. I would not hesitate for a moment to recommend Fennies.

How likely would you be to recommend Fennies Sanderstead? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

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Awards / Recognitions

May 2015

Ofsted Outstanding

Recipient: Fennies Sanderstead

Date: Friday 22 May 2015

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