Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road

27 Queens Road, Wimbledon, London SW19 8NW
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9.5 34 Reviews
  • Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road, London
Dicky Birds Day Nursery and Preschool on Queens Road in Wimbledon delivers exceptional Early Years care for children aged 3 months to preschool. Recently rated Good by Ofsted (February 2024), the nursery was praised for its stimulating, nurturing environment and effective curriculum supporting emotional well-being and education. The setting boasts two gardens, a sensory regulation room, Forest School, and enriching programmes such as Make & Bake, Yoga, and Move & Groove. With spacious rooms, an experienced and qualified team, and strong partnerships with parents via the Famly app and termly events, they provide a home-from-home feel where children thrive. Located just 5 minutes from Wimbledon station, the nursery also offers engaging community outings, a dedicated growing garden, and inclusive, holistic education designed to prepare children for school and beyond.
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Funding & Fees

Contact Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road to get a personalised quote.

Contact Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Nichola (Nursery Manager)

Number of Childcare Staff

  • 45

Total Places for Children

  • 100

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & Christmas

Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road Reviews (34)

9.5

Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road has a Review Score of 9.5 (9.511) out of 10, based on 18 reviews in the last 2 years.
Over all time Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road has 34 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road
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Total of 34, showing 21-34
Review from B N (Mother of Child) published on 14 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Both my daughters have attended Dicky Birds Queens Road from around eleven months old and have absolutely thrived. All the staff are so welcoming each morning and always so helpful when ever I had questions or concerns.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens RoadHi, thank you for taking the time to leave a review. It’s lovely to read that both of your little ones have thrived with us! Our team works hard to build strong, supportive partnerships with our families, which is so important in helping children to learn and grow.
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Review from P J (Mother of Child) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has thrived at Dicky Birds, moving from babies into toddlers, she is so excited to come into the nursery every day and is always greeted with a big smile. The nursery has provided more care and reassurance for us after a challenging year for them, always putting effort into the activities
and fun they have every day with the children. We love the weekly roundups we get and seeing all the fun the children had over the week. The management team are wonderful for sharing nursery updates and giving us loads of opportunities to come into the nursery and be a part of it. Thank you to the wonderful carers and team who look after our little girl.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens RoadHi, thank you for taking the time to leave a review. Our caring, enthusiastic team strive to provide high-quality help and support to our families through all stages of development. They really take the time to make activities stimulating and engaging for the children so they can explore, learn and discover every day. Sharing updates and welcoming families into the warm nursery community helps to build strong partnerships.
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Review from Curtis B (Father of Child) published on 25 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attended Dicky Birds Queens Road prior to starting school this September. I couldn’t have been more impressed by the staff members within the room. Always helpful, engaging and most of all, they adored my son! They provided him with everything he needed to be the happy, confident, educated child
he is today. The leadership team supported us as a family through some behaviour challenges we were having at home and provided information that helped us deal with this more adequately. The food was healthy and homely and he was certainly a fan of the many meals! I have felt nothing but warmth from our time here and I couldn’t recommend this team enough. Thank you all for everything.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens RoadHi, thank you for taking the time to leave a review. Our dedicated nursery team take the time to build strong, supportive relationships with the children in their care. This is so important in helping children to develop the confidence they need to begin fostering important skills for the future. Our nutritious nursery menus give children the chance to experience a variety of tasty, fresh flavours at mealtimes.
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Review from Annabelle M (Mother of Child) published on 27 March 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
I, alongside many other parents as of late, made the decision to pull my son out of Dicky Birds Queen's Road in November 2022. This is a big chain of a nursery where profits come above care - rooms are at capacity and staff numbers are filled with agency workers with whom children cannot form any attachment
to. Management is weak, parents are given the bare minimum in terms of feedback, the settling-in period for us (Sep 22) was completely chaotic, with no system in place to support new parents. Complaints to head office and to the area manager were not addressed properly - there are so many issues with this nursery and I believe now, after Ofsted intervention, they are finally taking some action having ignored so many parents before now. My child is now at another local nursery, small and privately owned and absolutely thriving, a stark contrast to his time here. I feel my family were utterly let down by Dicky Birds and would advise all parents to avoid this setting at all costs.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Wimbledon, Queens RoadHi, thank you for taking the time to leave a review. We sincerely apologise for your experience with us. Please be assured that your concerns are being taken seriously and have been escalated to senior management. If you like to discuss anything further, please don't hesitate to contact our customer services team on 0800 028 4500.
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Review from Anchen L (Mother of Child) published on 20 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The settling in period wasn't managed very well by the key person. However, the way the management team handled our concerns was outstanding. We felt they were really listening, providing details of our child's day and what the team is doing to resolve any issues we had. The staff in the room were so
caring and always told us with so much excitement about our daughter's day and what she achieved. The love and care for our daughter felt genuine. She was always happy to go to nursery.
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Review from Ellen H (Mother of Child) published on 28 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter spent 3 years at Dicky Birds Queens Road and my son started attending last September. This is a lovely, welcoming, caring, thoughtful and creative nursery with attentive and affectionate staff. For me, the best measure of the high standards of this nursery has been that whenever I have had
any concerns/questions they have been quickly and thoroughly dealt with. Their response to the Covid pandemic from the start has been clear towards the parents and very containing towards the children. The fact that my children loved nursery made it easy for me to feel the same!
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Review from Simon L (Father of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
We loved Dickie Birds and were sad to take our daughter out of here when we moved away, the staff are lovely and it was clear our daughter was excited to go there each day. My only feedback would be that the settling in process wasn't handled well and that communication to start was a bit patchy, but
after one honest conversation with the team this was rectified very quickly and as I say, the end experience was great. Would strongly recommend sending a child here to any prospective parents.
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Review from Jonathan (Father of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic nursery, great facilities, friendly staff, excellent communication between management and parents and just an all-round pleasant experience to use them. Freshly cooked meals and daily updates on our son's activities, what he ate, and what he enjoyed. Cannot fault.
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Review from Mike B (Father of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very well-run nursery. Great staff and facility. Compared to our new nursery, we feel the food offering at Dicky Birds is far superior, with two hot meals offered. We will miss the staff and nursery friends our daughter made during her time at Dicky Birds.
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Review from Mariana K (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience with Dicky Birds has been great since we've joined. Our daughter was 2 years old, the settling in process was very respectful and the staff were really open and flexible to accommodate our request for a few extra days when we realised they were necessary to make the process smoother.
Our daughter loves the staff and her classmates and always comes back home happy and telling us all sort of stories! She particularly enjoys playing in their beautiful garden. The staff are loving and caring and we can see how our daughter likes them all. Their approach counts with a good balance between free time and guided activities, and our daughter's development during this past year was clear. The community of parents is also great and we enjoy some playdates over the weekend. I love Dicky Birds open and honest communication through the daily reports but also through the weekly newsletter (which I look forward to every Friday!). I couldn't recommend Dicky Birds enough.
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Review from Lucy (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care at Dicky Birds Queens Road is outstanding - they are diligent, committed and full of warmth for the children. Our little one loves her family there and makes excellent progress. The management are attentive and knowledgeable about the children and their families and specific needs.
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Review from Fabian T (Father of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've been super happy with our sons' time at Queens Road. The staff in both their rooms have been brilliant, friendly, attentive, and professional. Both of our sons have enjoyed their time and grown throughout.
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Review from R S (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son has been at Dicky Birds Queens Road for three years - he has been well looked after and cared for. He enjoys the activities, the food and has made good friends. I am very pleased with how the nursery is run, we receive daily handovers and management is in frequent contact with us on my son's
progress. The refurbishment has made a difference as there is more outdoor and indoor space for the children to play.
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Review from Jasmine RP (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our two children have had several years at Dicky Birds Queens Road between them and have both really enjoyed the experience, it’s been great for their development and ability to make friends. The staff have been consistently strong and built a good relationship with the children, despite the inevitable
turnover over the years. Expansion into the neighbouring building takes Dicky Birds Queens Road to another level in terms of space and facilities for the children, so we would certainly recommend it to others.
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Current Review Score: 9.5 (9.511)

Overview of Review Score

The Review Score of 9.5 (9.511) out of 10 for Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.736 for Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road is calculated as follows: ( (171 Excellents x 5) + (27 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 212 Ratings = 4.736
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20. 17 Positive Reviews ÷ 20 = 0.85
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (12)

Meet the Team (1)

Nichola

Nichola

Job Title: Nursery Manager

Nichola oversees the day-to-day running of the nursery, ensuring the highest standards of care, learning, and safety are maintained at all times.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road to verify any information. View our terms and conditions. Dicky Birds Day Nursery and Preschool Wimbledon, Queens Road has an Enhanced Service - more info.