Bright Horizons Kew Day Nursery and Preschool

Mortlake Road (via Courtland Ave), Kew, Richmond TW9 4ES
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9.1 56 Reviews
Bright Horizons Kew Day Nursery and Preschool (formerly Asquith) and PR is located on the site of a primary school. The nursery has colourful and bright rooms that provide a safe, exciting and enjoyable environment for the children.

The baby room is separated from the main age groups and each child is cared for individually by welcoming staff. There are many toys to keep the children busy.

The toddler room has a range of activities, games and activities which are changed on a weekly basis to keep the children stimulated.

The nursery room is spacious and there is a ‘small world’ room that encourages social group activities. The preschool is a fun learning environment with a touch screen computer and smart board.

There are weekly music and movement classes for children in the toddler, nursery and preschool rooms, as well as regular walks to local parks.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Nicole (Nursery Manager)

Number of Childcare Staff

  • 15

Total Places for Children

  • 66

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons Kew Day Nursery and Preschool Reviews (56)

Total of 56, showing 1-20
9.1

Bright Horizons Kew Day Nursery and Preschool has a Review Score of 9.1 (9.146) out of 10, based on 7 reviews in the last 2 years. Over all time Bright Horizons Kew Day Nursery and Preschool has 56 reviews.

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Review from D W (Mother of Child) published on 31 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are so warm, welcoming and happy, it's a wonderful environment. My daughter gets so many cuddles and such loving care!
The organisation and cleanliness is amazing which was an important factor for me to choose a nursery.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Kew Day Nursery and Preschool

Thank you for your kind words! We're so happy to hear you love the warm and caring environment we provide.

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Review from M Z (Mother of Child) published on 26 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little one, who is so attached to me, settled so well! On Friday last week, he didn't want to leave one member of staff, in particular, at all and asked for her all the way back home. We are so grateful.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Kew Day Nursery and Preschool

Thank you for your lovely review! We're so glad your little one has settled in well and built such a special bond with our team. It's a joy to care for him.

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Review from Angela D (Mother of Child) published on 26 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed by the care and attention my toddler receives in Bright Horizons Kew Day Nursery and Preschool since he started in September. Every morning he is excited to go there and keep talking about his teachers at home. We feel so comfortable to leave him in the care of the staff there as
they are all so caring, gentle and friendly.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Kew Day Nursery and Preschool

Thank you for your lovely review! We're thrilled your toddler loves coming to Bright Horizons Kew Day Nursery and enjoys his time with our caring team. It's wonderful to hear he's excited each morning.

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Review from Sara R (Mother of Child) published on 27 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 2.5-year-old daughter recently started nursery, her first experience in such a setting. I was truly impressed by the warm welcome we received from the staff. They have a remarkable way of interacting with the children, which immediately put my daughter at ease.
I want to especially commend the nursery
manager for her exceptional care and attention. She carefully planned my daughter's settling-in period and adjusted it according to her daily experiences. Nicole's reassurance and support made me feel confident that my daughter would have a wonderful day interacting with other children. Her dedication to ensuring a smooth transition for both children and parents is truly commendable.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Kew Day Nursery and Preschool

Thank you for sharing your experience! We're delighted to hear that your daughter has settled in well at our nursery.

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Review from Z N (Father of Child) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Kew Day Nursery as a baby and now she is in nursery class. She is very happy to go to the nursery and loves to explore all the messy activities they do in there and has developed brilliant skills such as eating on her own using a fork and knife. She has begun to speak in full
sentences to communicate her needs. I would like to take this opportunity to thank all the staff in the nursery for working so hard and providing the best possible support and knowledge for each individual child.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Kew Day Nursery and Preschool

Thank you so much for your wonderful feedback! We're thrilled to hear about your daughter's positive experiences at Kew Day Nursery. It's heartwarming to know that she enjoys exploring messy activities and has developed important skills like eating on her own and communicating her needs effectively. Thank you for choosing us!

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Review from Chloe H (Mother of Child) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons, Kew has exceeded my expectations for a nursery. The staff go above and beyond and I am really impressed with the in-depth reports and updates provided.
My child is learning and developing so much due to the excellent staff at the nursery.
She loves going in and is so happy when I
collect her which makes me feel content knowing she is having such a great time building friendships, learning new skills and being creative.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Kew Day Nursery and Preschool

Thank you for sharing your positive experience with us! We're thrilled to hear that Bright Horizons Kew has exceeded your expectations.

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Review from T A (Mother of Child) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my second son to have had the privilege of being educated at Kew Day Nursery and on both occasions, I’ve been very happy with the standard of care. The management staff are always very accommodating of my last-minute requests. I find the teaching staff patient and warm towards my son and appreciate
all the updates/photos I get during the day of the activities he’s participating in. I love that he has a full day of stimulation and gets home exhausted and ready for bed. I’d like to thank all the teachers involved in his development and care.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Kew Day Nursery and Preschool

Thank you for your kind words! We're delighted to have had the privilege of caring for both of your sons at Bright Horizons Kew Day Nursery. Providing excellent care is our top priority, and we're glad to hear that you're satisfied with the standard of care they've received. We're grateful for your support and look forward to continuing to support his growth at Kew Day Nursery.

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Review from Katherine A (Mother of Child) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, friendly staff. My son is always very happy at the end of the day!

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Review from K S (Mother of Child) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter learns so much and absolutely loves the staff and her friends. We are very grateful to have the support.

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Review from Lauren R (Mother of Child) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kew Day Nursery has been absolutely amazing with my two sons. One staff member in particular is great as is all of the staff. I'm so happy with the progress of my son and his speech has come on tremendously. Thank you to everyone for being amazing.

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Review from L E (Mother of Child) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic team at Bright Horizons, Kew. Invited to a coronation party and was so well organised. 10 out of 10.

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Review from Q Q (Mother of Child) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kid is happy to go every day. Nice classroom and playground. Teachers are very helpful and caring. They helped my kid who doesn’t speak much English to get accustomed and feel welcomed. She learned a lot about the country and the community.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Kew Day Nursery and Preschool

Hello, thank you for leaving a star five review and leaving your feedback.

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Review from Fiona R (Mother of Child) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My youngest has settled in remarkably well, despite having limited contact with other children or adults due to Covid-19. He has a really positive relationship with the adults in the room and is super happy to be dropped off each day!

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Review from Emily G (Mother of Child) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy overall with the care provided by Kew Bright Horizons. Our daughter started at 10 months old and loved it from the beginning. She is making significant progress very quickly and we strongly believe that the nursery are key to this. She loves being with the other children and has bonded
very well with the nursery staff. There are always huge smiles when we arrive in the morning.
Communication when our daughter first started (and beforehand) was poor. This is improving though and doesn’t detract from how happy our girl is. We also hope the main entrance gates are fixed soon as drop-off/collection is currently a bit inconvenient.

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Review from M T (Mother of Child) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and we were immediately made welcome at our settling in session. My daughter is enjoying her time there particularly mealtimes.
It would have been good to be provided with a welcome pack of FAQs at the start e.g. where to park, mealtimes etc. handover sheets are very useful but
sometimes spelling and grammar leave a lot to be desired.

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Review from J C (Mother of Child) published on 20 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is a very friendly, welcoming nursery. The staff are always happy and willing to help with any concerns. The office door is always open and management have always dealt with my questions quickly and effectively.
My son has been at the nursery now for 8 months and he plays well with the
other children and is always saying new words. he is 21 months old.

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Review from A K (Mother of Child) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kew Day Nursery has a friendly and supportive team. Our daughter took to them all quite quickly, they are easy and quick to communicate with, they have really encouraged our daughters sensory and motor development and they update us daily on her meals/sleep/activities and mood. Working full time means
we need a place where our child is safe and well looked after, which is exactly what Kew Nursery is.

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Review from Z T (Mother of Child) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hard working teams throughout the nursery. Wonderful activities (especially coming out of the baby room - given their age!). Brilliant management, always willing to help and overstanding to personal situations. My boy loves coming to this nursery!

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Review from S G (Father of Child) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff who spend the time to speak to parents as well as interact with the children. A positive environment for my son who especially likes the garden.

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Review from Natalie G (Mother of Child) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending since baby room and is now in the nursery class, he has grown and learnt so much in the time spent at nursery. It is a joy to hear about his days, of what he has done and learnt. Staff are always there to listen about his home learning and act on this in class. I love to share
this through the home learning stories where I can share pictures and new things he has been doing outside of the setting.
One of the best things I have done as a mum is to put him in the nursery where he is in a safe, caring and learning environment, growing to be part of the next generation with your help. Thank you.

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Current Review Score: 9.1 (9.146)

Overview of Review Score

The Review Score of 9.1 (9.146) out of 10 for Bright Horizons Kew Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Bright Horizons Kew Day Nursery and Preschool is calculated as follows: ( (77 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 83 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.23 Points relating to the number of positive Reviews for Bright Horizons Kew Day Nursery and Preschool is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 number of registered child places is 13.2. 7 Positive Reviews ÷ 13.2 = 0.53

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (5)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

Meet the Team (2)

Nicole

Nicole

Job Title: Nursery Manager

Joined: 2020

Nicole holds an NVQ level 3 in Early Years and has worked in childcare for over 8 years. Originally, she pursued performing arts in college, driven by her passion for singing and dancing. Later she transitioned to studying early childhood education.

Her journey began at Bright Horizons Kew, where she started as a part-time Lunch Assistant. Continuing her education, she obtained her Level 3 qualification and eventually ascended to the role of Nursery Manager.

Over the past few years, she has seized opportunities to support other Bright Horizons nurseries both within and outside of London. This experience has allowed her to contribute to the development of best practices and cater to the unique needs of each nursery.
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Alena

Job Title: Deputy Manager

Hi my name is Alena and I am the Deputy Manager of Bright Horizons Kew.

Frequently Asked Questions about Bright Horizons Kew Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Kew Day Nursery and Preschool accepts?

Bright Horizons Kew Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Kew Day Nursery and Preschool Open?

Bright Horizons Kew Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Kew Day Nursery and Preschool have capacity for?

Bright Horizons Kew Day Nursery and Preschool has capacity for a total of 66 Children.

How far is Bright Horizons Kew Day Nursery and Preschool to the centre of Richmond?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Kew Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Kew Day Nursery and Preschool has an Enhanced Service - more info.