Owner: Matchbox Day Nursery Ltd
Person in charge: Kim Arrowsmith (Manager)
Local Authority / Social Services: London Borough of Tower Hamlets Council
Service Offered: Day Nursery (Voluntary / Not for Profit Owned), Open all year, Full Day Care
Registered Charity Number: 1103781
Total Places for Children: 98
Age Range: from 0 years 3 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0800-1800
When Closed: Bank Holidays & 1 week at Christmas
The Review Score of 8.6 (maximum of 10) for Matchbox Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Matchbox Day Nursery in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.915 for Matchbox Day Nursery is calculated as follows: ( (43 Excellents x 5) + (4 Goods x 4) ) ÷ 47 Ratings = 4.915
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.653 Points relating to the number of positive Reviews for Matchbox Day Nursery is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 19.6 positive Reviews (98 registered maximum number of service users ÷ 5). 3 Reviews ÷ 19.6 Target = 0.153
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Matchbox Day Nursery has a Review Score of 8.6 (8.568)
Review submitted from a Website Submission by Laura B (Mother of Child) on Tuesday 3 October 2017. Relates to October 2017.
My daughter went to Matchbox originally and I had no hesitation in sending my son here too, it was a pleasant surprise that nearly 3 years later, there were many of the same staff members and they all remembered my daughter still. Such a lovely well run nursery - all the staff know all the children's names which gives it a family feel.
The nursury has a large garden which the children can play in throughout the day and a forest school which they can visit.
How likely would you be to recommend Matchbox Day Nursery? Extremely Likely
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Review submitted from a Website Submission by Louisa S (Aunt of Child) on Tuesday 3 October 2017. Relates to October 2017.
My niece previously went to this nursery and my nephew currently goes here.
Very lovely nursery, staff are all friendly and very helpful. I only pick up every now and again but they still remember who I am.
They have a lovely big garden where the children spend some of the day and they participate in forest school which is lovely.
Very homely feel inside the nursery, overall amazing.
How likely would you be to recommend Matchbox Day Nursery? Extremely Likely
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Review submitted from a Website Submission by Carolina C (Mother of Child) on Monday 12 June 2017. Relates to April 2017.
Matchbox was the 1st experience of nursery for my son. It was such a pleasant experience, that the new nursery he is in, doesn't reach the standard given by Matchbox.
My son started in Matchbox when he was 11 months. Since the settling week, everything went smooth. The carers, especially the key person & the manager of the baby section were always very helpful & kind. Babies enjoy going there because the staff are lovely & caring.
It was only 4 months that he went to Matchbox, but it was enough to see his development. His motor & communication skills improved amazingly.
The activities tried to push their curiosity and encouraged them to do things by themselves. I could see from my son's clothes that they were having a lot of fun.
Management was flexible & accessible. Keeping good relations with parents.
I wish we were closer to Matchbox to have our son back there.
Absolutely recommended 100%.
THANKS MATCHBOX! Lovely start of educational live of my son. Gracias!!!!!
How likely would you be to recommend Matchbox Day Nursery? Extremely Likely
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Review submitted from a Website Submission by R B (Mother of Child) on Monday 13 February 2017. Relates to February 2017.
My child has been going to Matchbox Day Nursery since s/he was 5 months old. My child loves going and gives his/her key worker a big hug each morning! They host a variety of activities that relate to all the areas of the Early Years curriculum that ensure that s/he is well rounded. These activities are done through child initiated play so all the little ones are always on the go exploring the environment! The staff that work there are professional, polite and have good relationships with the children and their parents and carers. I feel that the communication between the Nursery and home is excellent. I always know what my little one has been up to and what s/he is enjoying each day! The Nursery was highly recommended to me by friends and I also highly recommend Matchbox Day Nursery!
How likely would you be to recommend Matchbox Day Nursery? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Kim Arrowsmith MBE, Manaer at Matchbox Day Nursery responded to this review on 13 Feb 2017:
Thank you. We are glad that your experience of the nursery is positive. We do try our best. I will pass your comments on to staff.
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