Treetops Mottingham (Eltham)

35 West Park, Eltham, London SE9 4RZ

Treetops Day Nursery is a friendly site with an experienced team, with excellent indoor and outdoor play and learning environments. The curriculum includes a wide range of activities, while good communication with parents is part of the vision.

Regular inset days enable the nursery's staff to keep their standards high and up-to-date, with safeguarding a key part of the provider's policy and with action plans in place to ensure all provision has clear goals.

Group: Treetops Nurseries Ltd

Person in charge: Sandy Warman (Manager)

Local Authority / Social Services: London Borough of Greenwich Council

Number of Staff: 9

Service Offered: Nursery School (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 58

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Overview

The Review Score of 8.8 (maximum of 10) for Treetops Mottingham (Eltham) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Treetops Mottingham (Eltham) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.657 for Treetops Mottingham (Eltham) is calculated as follows: ( (74 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 108 Ratings = 4.657

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.095 Points relating to the number of positive Reviews for Treetops Mottingham (Eltham) is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 4 Reviews ÷ 11.6 Target = 0.345

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.8 Treetops Mottingham (Eltham) has a Review Score of 8.8 (8.752)

Average Ratings

  • Excellent
    6
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Treetops Mottingham (Eltham)?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Treetops Mottingham (Eltham)

  • Mother of Child
    8
  • Father of Child
    1

Generally very pleased with the nursery. Our child has grown in confidence and we have complete trust in the staff (the low turnover of staff is very encouraging). Would like to see a bit more invention with the menu, however, I understand there are limits for children at such a young age. The hours are very convenient for us and the staff always have a smile!

How likely would you be to recommend Treetops Mottingham (Eltham)? Likely

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Average Rating:   4.3 out of 5

Very supportive employees, everyone knows my child which makes him feel welcome and cared for.
He really enjoys going to the nursery and comes home a very happy child. I’m really pleased with the activities they do and the way my child is flourishing!

How likely would you be to recommend Treetops Mottingham (Eltham)? Extremely Likely

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Average Rating:   4.8 out of 5

My son (21 months) and my daughter (7 months) both attend what is now Busy Bees Mottingham. As a mum of two very little ones, the most important thing is to feel like your children are going to be cared for and not simply treated as a placement. From the minute I stepped into the nursery, I was amazed by the quality of the staff. The nursery manager is so accommodating to personal preferences and circumstances when it comes to the children, which is so important for working parents. My son comes away from a day at nursery chatting away, trying to tell me about all the lovely things he did during the day. It has been great to talk to his room carers about the achievements they have witnessed him make, and at the other end of the scale, the areas where they have felt the need to introduce some discipline. I was extremely reluctant to leave my daughter because of how young she is. but the staff made me feel so comfortable because I can see how much care and attention she is given.

How likely would you be to recommend Treetops Mottingham (Eltham)? Extremely Likely

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Average Rating:   5 out of 5

My experience with Treetops Mottingham (Etham) has been great, my son started in September 2017 and settled in very quickly. I had no problems leaving him as felt it was a safe environment. He and I both get on with all the staff and we couldn't be happier.

How likely would you be to recommend Treetops Mottingham (Eltham)? Extremely Likely

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Average Rating:   4 out of 5

My eldest daughter attended for 2 years and was in both the toddler room and then the preschool. She absolutely loved this nursery, made lots of friends, had close relationships with staff and thoroughly missed the nursery when she left. She left very well prepared for school in terms of socialising, being able to do things independently and had already learned all her letters and their phonic sounds. My youngest daughter (who is 3) just started in September. She has settled remarkably well and is already excited to be going to nursery. Due to earlier hearing problems, my daughter is non-verbal and so, therefore, requires extra support. The nursery is well equipped to do this and have done the best to make sure that she has settled and that her needs are met. I am confident that this nursery will really help her with her communication and that she won't feel left behind. I really couldn't recommend this nursery enough and I am very grateful to them for the care and service they provide.

How likely would you be to recommend Treetops Mottingham (Eltham)? Extremely Likely

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Average Rating:   4.9 out of 5

My son started here in September 2016, at the age of 2. I looked at many nurseries and none came close to this one. The layout is great and the garden is amazing, and it is obvious that the staff care and actually want to be there. The food is cooked on site and always smells great!

I had no worries about my son starting nursery, he is my second child and I went back to work when he was quite young, so he was used to me leaving him with a childminder and family members, however, upon starting it became quickly apparent that he would struggle with the separation from me. Most parents would relate to how stressful it is to leave a crying child is, however, the staff were amazing; they encouraged me to call for updates and were very honest with what was going on. My just a month later son now is thriving and enjoying nursery life. My son comes out every day so happy, what more can a parent want.

The manager and staff are great; I can not think of a better place for my son to be.

How likely would you be to recommend Treetops Mottingham (Eltham)? Extremely Likely

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Average Rating:   4.8 out of 5

I had my son there (former Happy Child Day Montessori) for a year and a half until he joined reception and now I have my two year old daughter there (Treetops). The staff and management are the same but are under a new name.

They have always been excellent in supporting the special needs of my son. They were loving, caring, considerate and very understanding of his struggle with delayed communication skills. Now my daughter loves it there and hasn't had a single day when she wouldn't want to go to the nursery. It's like a home away from home for them and their brand new refurbished rooms are a welcome change. I recommend them highly.

How likely would you be to recommend Treetops Mottingham (Eltham)? Extremely Likely

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Average Rating:   4.8 out of 5

I have had a child at Mottingham Day nursery for quite a number of years - my eldest is now 8 years old! My youngest has just turned three and joined this site (from its sister site, Mottingham Baby) in January 2016. She has settled in very well and this is mostly down to the attention the staff give to the children from day one until they leave to go to school. The friendliness, care and support both the children and the parents get from the staff and management at the nursery is very comforting - it's never easy walking away from your child and leaving them in the care of others and yet you somehow know they will be looked after well here.

I am definitely not planning a fourth child but if it was to happen I would be booking a place here for them for sure!

How likely would you be to recommend Treetops Mottingham (Eltham)? Extremely Likely

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Average Rating:   4.4 out of 5

Sonia Harvey, Events & PR Manager at Treetops Mottingham (Eltham) responded to this review on 26 Feb 2016:

Many thanks for your review, we are so pleased to hear how confident you are with the childcare at Mottingham Day Nursery.

I have been incredibly impressed by this nursery since my baby daughter started here this month. They have been wonderful at helping my 12 month old daughter settle here and have put me completely at ease too - I was obviously very apprehensive about leaving her as I returned to work, but they have gone out of their way to make it a smooth a transition as possible. My daughters key worker has been really amazing at settling her in - she has made a lovely connection with her already and must have the patience of a saint ?? she's been great at making sure there have been plenty of activities and distractions for my daughter at this delicate time. All staff members are really friendly and approachable. I Would definitely recommend this nursery - I cannot fault it at all.

How likely would you be to recommend Treetops Mottingham (Eltham)? Extremely Likely

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Average Rating:   4.9 out of 5

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