Heath House Day Nursery and Pre School

52 Fleet Road, Fleet GU51 4PA

Heath House Day Nursery and Pre School, Fleet, Hampshire
Heath House Day Nursery and Pre School, Fleet, Hampshire
Heath House Day Nursery and Pre School, Fleet, Hampshire

Heath House Day Nursery is facility consisting of four large play rooms with good natural light that are ideal for children to learn and develop.

All of the nursery's staff are CRB checked and experienced in the benefits of age-specific learning and working closely with parents.

Group: KZAR Childcare Ltd

Person in charge: Annette Stephens (Owner/Manager)

Local Authority / Social Services: Hampshire County Council

Number of Staff: 30

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 100

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 1 week at Christmas

Languages Spoken (other than English): Afrikaans, Dutch, Romanian

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Heath House Day Nursery and Pre School has a Review Score of 9.3 (9.349)

The Review Score of 9.3 (maximum of 10) for Heath House Day Nursery and Pre School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Heath House Day Nursery and Pre School in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.649 for Heath House Day Nursery and Pre School is calculated as follows: ( (110 Excellents x 5) + (57 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 168 Ratings = 4.649

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.7 Points relating to the number of positive Reviews for Heath House Day Nursery and Pre School is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 14 Reviews ÷ 20 Target = 0.700

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Heath House Day Nursery and Pre School?

  • Extremely LIKELY
    12
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Heath House Day Nursery and Pre School

  • Mother of Child
    12
  • Father of Child
    2

Staff really helped my little boy settle into the nursery when he started in May. They called me regularly in the first week to put me at ease. The nursery staff are all lovely.

How likely would you be to recommend Heath House Day Nursery and Pre School? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My son is so happy here, which reassures me when I have to leave him to go to work.
We put him into this nursery from 10 months old and he is now 18 months old and we have only positive things to say about the baby room.
All of the carers are absolutely lovely and so friendly.

How likely would you be to recommend Heath House Day Nursery and Pre School? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The staff at Heath House are brilliant, we have found them to be caring, attentive and a crucial influence positively in our little girl's development. The nursery is laid out well with plenty for little ones to do and enjoy. The outside play areas include a mini forest area which proves a big hit from the stories we hear. We receive regular updates on development stages, these include photos which are great to see.

How likely would you be to recommend Heath House Day Nursery and Pre School? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Satisfactory

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

Excellent, caring staff who go out of their way to make it a home from home.
Good outdoor space for toddlers to explore and enjoy.
My son is always smiley and loves the endless messy play activities.
Highly recommend.

How likely would you be to recommend Heath House Day Nursery and Pre School? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child has been going to Heath House Nursery for 8 months now.

As a new mum I was very apprehensive leaving my child when I returned to work. All of the staff in the baby room were fantastic - very caring and reassuring and I felt that my child was safe and being cared for.

My child seems to really enjoy going to nursery and is thriving - I am currently seeing weekly changes in him.

How likely would you be to recommend Heath House Day Nursery and Pre School? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

I am really pleased with the nursery, my son absolutely loves it. I have seen a massive change in his development having changed from another provider to Heath House.
The team are so welcoming, stable and always consistent in the service they provide.
I would certainly recommend Heath House.

How likely would you be to recommend Heath House Day Nursery and Pre School? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Our son has been extremely happy at Heath House, all the way from 18 months to pre-school. He has developed really well and made lots of great friends. The staff are brilliant and couldn't do more to create a lovely environment for the kids to learn and start their way into the world. Thank you!

How likely would you be to recommend Heath House Day Nursery and Pre School? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My daughter attends the pre-school at Heath House3 and she has a fantastic time. She has learnt so much and is more than ready to start school in September. The staff/teachers at pre-school are absolutely wonderful. My daughter loves every one of them and is extremely comfortable in their care. The whole environment at Heath House is such a lovely happy atmosphere. I am very glad my daughter goes here.

How likely would you be to recommend Heath House Day Nursery and Pre School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Heath House is a friendly nursery who have been caring and communicative when looking after my two year old.

How likely would you be to recommend Heath House Day Nursery and Pre School? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My daughter has been attending preschool at Heath House for nearly a year. She thoroughly enjoys the time she spends there and has developed in all areas of learning since starting.
All of the staff are very friendly, welcoming and always answer any questions I have.
I am glad I chose this nursery for my daughter and will be sad to see her leave to go to school, however I would like my son to attend in a few years time.

How likely would you be to recommend Heath House Day Nursery and Pre School? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

We were pleased with our previous nursery before we moved to Fleet, but we didn't realise how much better Heath House Day Nursery was. Our daughter settled quickly into preschool, made new friends immediately, and has benefited from the strong educational focus here... Staff, catering, range of activities, and even the admin/management are excellent. Highly recommended.

How likely would you be to recommend Heath House Day Nursery and Pre School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My two-year-old daughter loves going to Heath House and has done since she was a baby. Staff are excellent. She learns so much and comes home happy and exhausted every single day. Her key worker always has time to talk to me and I get a very detailed de-brief at the end of every day. Highly recommended Heath House.

How likely would you be to recommend Heath House Day Nursery and Pre School? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Both my sons have been at Heath House, I have one son still there in preschool and all I can say is I have been extremely pleased with the care they show and the way they entertain the children. Always lots of activities including science experiments, sports, languages, play etc. Our key worker has been there for both my sons and she is simply fantastic - all credit to her.

How likely would you be to recommend Heath House Day Nursery and Pre School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent nursery. My daughter has excelled since being there. She learns so much on a daily basis. Her confidence has grown. The staff are amazing, friendly and caring. The nursery is clean and superbly maintained. They have a wide range of activities including an outdoor 'forest' area. Excellent - highly recommend.

How likely would you be to recommend Heath House Day Nursery and Pre School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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