- 32 Places
Type of Nursery
- Day Nursery
- Open all year
- Full Day Care
- Sessional Day Care
Day Nurseries Owned by Community-Minded Ltd in Greater Manchester
Only the locations & reviews in Greater Manchester for Community-Minded Ltd are showing below.
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Community-Minded Ltd Locations in Greater Manchester (2)
- 26 Places
Type of Nursery
- Day Nursery
- Open all year
- Full Day Care
- Sessional Day Care
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Community-Minded Ltd Reviews in Greater Manchester (1)
Reviews posted for members of Community-Minded Ltd
Review of
Happy Days Day Nursery
from R S (Mother of Child) published on 28 February 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
We registered for the settling in sessions. They said no sessions can be booked without paying the refundable deposit.
It is mentioned in their contract (that I signed) that the settling in sessions are free. After sending my daughter for 3 one-hour long settling in sessions, I realised the nursery
It is mentioned in their contract (that I signed) that the settling in sessions are free. After sending my daughter for 3 one-hour long settling in sessions, I realised the nursery
wasn't what I wanted for my daughter. We didn't go ahead with the place.
They never returned the deposit. They have denied the same. Why did I not want this nursery?
I visited them 4 times in total, show around and then 3 settling in sessions, I wasn't introduced to any of the staff members, except for the one who showed us around. I asked about the key worker who would work with my child, I was never introduced to them. There was no learning schedule discussed, no information about the development updates and/or observations about the child. My child wasn't even addressed by her name for the first settling in session. On the second day, they asked me what's she called. Weird!
They never returned the deposit. They have denied the same. Why did I not want this nursery?
I visited them 4 times in total, show around and then 3 settling in sessions, I wasn't introduced to any of the staff members, except for the one who showed us around. I asked about the key worker who would work with my child, I was never introduced to them. There was no learning schedule discussed, no information about the development updates and/or observations about the child. My child wasn't even addressed by her name for the first settling in session. On the second day, they asked me what's she called. Weird!
Reply from Isabelle Qamar, Owner at Happy Days Day NurseryI'm really sorry you felt the nursery was not for your daughter. We talked to you every day and we would have welcomed feedback at the time of settling in, so we could have put your mind at ease if you had any worries. As per your contract, the deposit is required to book your child in our nursery after their initial visit. This is deducted from your 1st monthly fees. Your child was booked for the week and unfortunately you changed your mind on the day she was supposed to start. This means that I had already allocated staff for her attendance for the week, even though you did not pay the 1st week fees. Staff are introduced as part of the routine and they feedback daily. We use an app which records daily activities for children such as food intake, nappy/toilet, sleep and the learning activities of the day. Depending on consent, some activities are also shared on social media. We discussed with you home learning, support with toilet training and readiness for school.
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