Day Nurseries Owned by Anne-Marie Paul in London

She has built an excellent team which has really helped with our children's development.

for the children and perfect for (nearly!) all-weather play. The observations on the online portal and quick email/ telephone responses always reassure us that our son is happy and confident within the setting. I would recommend this nursery without any hesitation.

clothes and with no shoes, which in winter months is shocking. I understand due to Covid they need to ventilate but as a parent for me is unacceptable that this is done with double garden doors opened where the draft is catching straight to a child who is crawling on the floor. The complaints procedure is very poor and when I complained, I was left feeling that all the stuff was made up and instead of an apology I was offered “good luck with your new nursery”. That is not the support and understanding I am looking for from the nursery. Afterall I expect 100% communication when leaving my child. All in all, I did not feel secure or safe to leave my baby there and would not recommend Baby Nest.

didn’t complain because we understood the situation with coronavirus and we had to look for alternative arrangements close to our home.
However, they sent a letter saying we should bring our child back to the school of which we replied that we are isolating because my wife who is a nurse with the NHS has coronavirus and we are told to isolate and will be back once we are clear.
They insisted we pay even though we have never owed them, scared about surviving the coronavirus and also worried about our son passing it to others if he went to school (we sent them proofs).
They still insisted we pay for the time we had coronavirus. Meanwhile, the school managers refused to come to school.

looked for another childminder that is close to our house to take care of my son, as me and my husband are both key workers.
Unfortunately, I caught coronavirus and I was told to stay home and my family should isolate.
The school still insisted I continue paying tuition even though they closed the branch my son attends and I was suffering from coronavirus.
I sent them proof of my test result and my family is self-isolating.
At the same time, the managers of the school were not coming to school because they were scared of the virus but they want parents with the actual virus to keep paying and bring their kids to school.

that I know everything that he was doing during the day, plus I receive notifications with photos and his development stages. I'm extremely likely to recommend this nursery.