Day Nurseries Owned by Small Wonders Day Nurseries Ltd

sure he is happy. He has made great friends for life. The nursery offers a good healthy variety of food and lots of activities. The preschool room has its own garden with different activities. He has learnt so much in such a short period. I can't wait to put my newborn in here and know how safe and loved she will be while I am at work.
I work in the education sector so found it hard looking for nurseries but when I saw this one I just fell in love and am so pleased with my choice.

no feedback after investigating. I feel since this observation things had been left sour.

I was late on collecting my child and was alarmed to hear a member of staff screaming at a child whilst I was standing outside the bathroom which is near the entrance. She was very short with me when she finally opened the door. I apologised and said agreed that I was late but had been waiting but no one could hear me over the noise. She mentioned there will be a late charge which was expected and will also make sure the doorbell volume is higher.
I felt sick to my stomach and at the same time relieved I collected my son late to hear this. As a responsible parent, I feel this review needed to be written.

learning activities and the children played amongst themselves. Food was poor quality and mainly processed food. Our child did want to attend and on occasions cry when it was time to go.

We raised our concerns with the management and was informed that if we didn't like the service we could leave. We were also accused of being abusive and insulting and our place was terminated by post with 18 hours notice leaving us short of child care for 2 weeks. I thought this was highly unprofessional and felt like bullying.

We have since changed our childcare and our child is happier and the change has been very positive for her. The new childcare has made us realise how poor this nursery was.