The Croft Nurseries - Stonehaven

56 Arduthie Road, Stonehaven AB39 2EH
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9.9 31 Reviews
  • The Croft Nurseries - Stonehaven, Stonehaven
The Croft Nurseries - Stonehaven offers high quality childcare to children up to the age of five.

Children can enjoy play and exploration in a rich and diverse learning environment. Activities are child-led and staff help children to grow, learn and create together.

The natural environment is an essential part of children's learning journey at the nursery with children taking part in woodland walks and forest cooking.
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Funding & Fees

Please contact us for a copy of our current fees or for any information on funding.
Sibling discount available 5-10%

Contact The Croft Nurseries - Stonehaven to get a personalised quote.

Contact The Croft Nurseries - Stonehaven to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Nicola Symon & Louise Fairweather (Managers)

Number of Childcare Staff

  • 25

Total Places for Children

  • 133

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-17:30
    Tuesday 07:30-17:30
    Wednesday 07:30-17:30
    Thursday 07:30-17:30
    Friday 07:30-17:30

The Croft Nurseries - Stonehaven Reviews (31)

9.9

The Croft Nurseries - Stonehaven has a Review Score of 9.9 (9.927) out of 10, based on 31 reviews in the last 2 years.
Over all time The Croft Nurseries - Stonehaven has 31 reviews.

Overall Experience
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Date Published
  • 31
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Reviewer Connection to The Croft Nurseries - Stonehaven
  • 27
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Total of 31, showing 21-31
Review from H D (Mother of Child) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great staff, good activities and amazing facilities. Trustworthy setting. Big outdoor play area. Personal attention by assigned child carer. Focus weeks to dig deep into development activities are very helpful. Cleanliness and safety always maintained.
Reply from Louise Fairweather & Nicola Symon, Manager at The Croft Nurseries - StonehavenThank you for your review - we are so pleased you are happy with the service we provide.
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Review from C J (Mother of Child) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a son in anti-pre school and he absolutely loves it, he is well cared for with a huge variety of activities including beach, park and train station trips! The facilities are great and the kids have everything they need. The staff are so friendly and give a full debrief on collection of my little
one.
I also have a girl in out of school and again it is great, my daughter loves out-of-school club, I feel very comfortable that she is well cared for on the walk from school and fed and watered on arrival. My daughter has additional needs and the staff couldn't do more for her. I am very happy with The Croft Nursery and OOS.
Reply from Louise Fairweather & Nicola Symon, Manager at The Croft Nurseries - StonehavenThank you for taking the time to review us - we are so pleased you are happy with the service we provide. Thank you for your feedback.
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Review from Christine M (Mother of Child) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've always been very happy with the nursery staff, facilities and resources available and have never had any issues. My children have always been happy to go in or settle quickly once in. The outside space is excellent and little excursions that they take the children on are great. I would like to
see a bit more about what activities they do daily within the nursery on the social media page though.
Reply from Louise Fairweather & Nicola Symon, Manager at The Croft Nurseries - StonehavenThank you so much for the taking the time to leave us a review. We are happy you are pleased with the service we provide and will take the areas for improvement on board, to increase the activity on our social media pages.
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Review from Jillian B (Mother of Child) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children ages 20 months and 4.5 years attend The Croft and we have two extremely happy children who love going to nursery. Both have been there since 9 months old and haven't had any problems. Days out in the community and consistent routines.
Reply from Nicola Symon & Louise Fairweather, Manager at The Croft Nurseries - StonehavenThank you for your review - we are so happy you are pleased with the service we provide.
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Review from S G (Mother of Child) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our children have attended The Croft since 2019, the staff are hard-working, friendly and reliable. We wouldn't want to put our kids anywhere else. Over the last 6 months we have noticed positive changes within The Croft. We are very grateful for all the staff do, not to mention our kids have always
been happy to attend.
Reply from Louise Fairweather & Nicola Symon, Manager at The Croft Nurseries - StonehavenThank you for taking the time to review us - we are so pleased you are happy with the service we provide. Thank you for your feedback.
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Review from Stacey H (Mother of Child) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery and staff here are truly amazing at what they do. The staff are all so lovely and approachable. I feel so confident and comfortable that my child is really enjoying his time here. Wide variety of activities on offer for the kids to do during the day. The staff are all very supportive and
helpful. My child has gone from being anxious and emotional to now being independent and taken himself into nursery on his days. Highly recommend.
Reply from Louise Fairweather, Manager at The Croft Nurseries - StonehavenThank you for your review - we are so happy you are pleased with the service we provide.
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Review from K A (Mother of Child) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend The Croft to others. My child has thrived here and all the teachers whether in his class or not know his name and acknowledge him by name every single time he sees them when I'm there. He does things at home that I know he must have learned at nursery and I then encourage this
at home. The only thing that I would like to improve is the completion of communication on the app. However, on the other hand, if it means teachers are spending the time with my child instead of spending time documenting then I really can't complain as I'd rather that. He loves the food there and always so much variety and wholesome food that he enjoys. The outdoor space is great and I love how the emphasis is on children being outside as he is certainly an outdoor child no matter the weather. The teachers are great, my son loves them all. I get regular updates and all teachers appear to listen to my input.
Reply from Nicola Symon & Louise Fairweather, Manager at The Croft Nurseries - StonehavenThank you so much for taking the time to leave us a review. We are happy you are pleased with the service we provide and will take the areas for improvement on board and see where we can put improvements in place.
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Review from Edward P (Father of Child) published on 16 December 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter really enjoys going to pre-school which, for me, is almost the most important thing. Staff are always friendly but turnover is quite high (pay/progression/training opportunities?). This high turnover is noticed by the children and impacts their learning. Serious police involvement with staff
was very poorly handled with regards to communication with parents. Most suggestions are roundly ignored and (previous) ownership were not responsive/pleasant to deal with. Discussing with other parents revealed it was pretty standard to be treated like this. Interactions with out-of-school children used to be really good, exposing the pre-schoolers to older children and preparing them for moving to school. This has now been lost due to the new set-up trying to cram as many Oos kids. This has left a big gap in the children's learning/exposure which could be remedied. Also, any previous friendships with kids who have moved to school are lost now they do not see each other at The Croft anymore.
Reply from Nicola Symon & Louise Fairweather, Managers at The Croft Nurseries - StonehavenThank you for taking the time to review our nursery. It's great to hear that your daughter really enjoys coming to the pre-school here at the Croft Nurseries Stonehaven. We are saddened to hear of the aspects you are not as happy with. Here at the The Croft Nurseries Stonehaven the care and safety of our children is paramount to us. Recently we have joined the Bright Stars collection of nurseries, while we have retained our individuality and ethos, we have moved away from our previous owners. We hope you find the new leadership working with our Nursery Management Team brings about positive changes for the year ahead. Thank you again for taking the time to share your feedback.
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Review from Lucy W (Mother of Child) published on 21 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child started at The Croft at the start of the year, this was her first time starting nursery, this was a big change for her but the staff and management made her feel very welcome, and made the settling-in sessions very calm and reassuring for my child and myself. My child has been attending The
Croft now for almost a year and it's a fantastic nursery, the staff are very polite, friendly, helpful and very understanding. My child had started potty training and I was a bit nervous how she would be at nursery continuing the training but the staff were brilliant and helped her progress even more and encouraged the training each day she attended. The activities they have in place for children to do are great, my child's room is full of loads of fun and engaging items to play with which she enjoys. The outdoor area is brilliant too. The setting as a whole is great and I am very happy I chose this nursery for my child to go to, every pick up she comes out with a big smile on her face.
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Review from Gemma C (Mother of Child) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Croft Stonehaven is a great nursery. The girls are very welcoming and lovely to speak to, nothing is an issue for them. They keep you updated on their daily activities on collection.
My son loves attending this nursery and has done it the the last 2 years. There was no hesitation on starting my
son at this nursery, they love having the kids outside playing and taking them out on walks etc which my son loves.
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Review from S G (Mother of Child) published on 14 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with the level of care that our child receives at The Croft. The staff are very welcoming, give a debrief at the end of the day and are happy to answer any questions that you have. The staff always say hello when they are passing and make a point of speaking to the child (even though
they are in a different class). Management are helpful and deal with any queries promptly. Our child really enjoys playing in the outdoor space, which is vast with a good selection of toys, sensory play and imaginative play. Our child also really enjoys the various walks nursery takes her on - trips to the library, to the beach, to the woods, to the park, to the train station and to the fire station. Forest school is also an attractive feature of the nursery once they reach pre-school - although maybe more trips to the forest school would be advantageous. The nursery provide a good selection of food and the children get an opportunity to help in the kitchen preparing snacks.
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Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for The Croft Nurseries - Stonehaven is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for The Croft Nurseries - Stonehaven is calculated as follows: ( (347 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 369 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Croft Nurseries - Stonehaven is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 133 number of registered child places is 26.6, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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