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Ashbourne Day Nurseries at Orton Southgate has a Review Score of 9.9 (9.862) out of 10, based on 23 reviews in the last 2 years. Over all time Ashbourne Day Nurseries at Orton Southgate has 23 reviews.
Review from Manish P (Father of Child) published on 18 August 2025
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5.0 out of 5
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Review from H W (Mother of Child) published on 4 July 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review. We're thrilled to hear how happy your little one is and that you feel supported by our team. Helping children settle in and enjoy their time with us is what we're here for, and it's wonderful to know we've made things easier for you both. We really appreciate you choosing Ashbourne.
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Review from Adina-Denisia C (Mother of Child) published on 4 July 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you for taking the time to share your experience. We're so pleased to hear your child is settling in well and that you've felt supported through the transition. It's really important to us that families feel comfortable and confident when starting nursery, and we're glad our team could help make it a positive experience. We appreciate you choosing Ashbourne.
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Review from L S (Mother of Child) published on 4 July 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you for your kind words. We're so pleased our team helped ease those first-day nerves and kept you informed while your child settled in. We know how important it is to feel reassured when your little one is away, and we're glad you feel confident they're well cared for with us. Thank you for being part of Ashbourne.
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Review from K C (Mother of Child) published on 4 July 2025
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4.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your kind words. We're thrilled you've found our team friendly and our nursery a safe, welcoming space for your little one. Creating an environment where babies can explore securely while feeling cared for is so important to us, and we're delighted you've noticed. We really appreciate you choosing us and being part of Ashbourne.
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Review from Roxanne E (Mother of Child) published on 4 July 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you for your lovely words. We're over the moon to hear how well your little one has settled in and how supported you've felt as a new mum. Starting nursery can be a big adjustment, so knowing that your boy is happy and smiling at the end of the day makes everything worthwhile for us. We're so pleased to have you both with us at Ashbourne.
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Review from Shaheen R (Mother of Child) published on 30 June 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you for your lovely review. We're so pleased to hear your son settled in quickly and is enjoying his time with us. The team really do care about helping each child feel safe, happy and at home, so your kind words mean a lot. Thank you for recommending us.
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Review from S P (Mother of Child) published on 26 June 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for sharing this. We are so pleased to hear how well your little boy is doing and that you feel supported too. The team work hard to create the right environment for every child, and it means a lot to know the consistency and care have made such a difference. We feel lucky to be part of his journey and look forward to welcoming your second child next year.
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Review from Sam S (Mother of Child) published on 17 April 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you for such a lovely message. We know how emotional those first few days can be so we're really touched that you felt supported and reassured during your little one's first week. It's wonderful to hear that his key worker was able to give you both the comfort you needed. The settling in period is such an important time and we're so pleased it made a difference for you. Thank you again for your kind words. We're really happy to have you with us.
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Review from Aimee L (Mother of Child) published on 25 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
It's amazing to hear how much your children have grown since joining us, and especially that your son's speech has come along so well-that kind of progress means everything to us.We're so glad that drop-offs are met with happy faces and that your little ones come home smiling (even if they'd rather stay and play a bit longer!). Our team work hard to create a fun, supportive and nurturing environment, so it's really rewarding to know that's been your experience.Thank you again for your kind words and recommendation.
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Review from J A (Mother of Child) published on 13 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! It is wonderful to hear how quickly your little girl settled and how much she enjoys her time at nursery. Building those trusting relationships is so important, and we are so pleased that she feels happy and comfortable with the team.Our child-led approach and open rooms create a great environment for learning and exploration, so it is fantastic to know that this has been a positive experience for your family. We are also glad you appreciate our freshly prepared meals and the variety of healthy foods on offer.Thank you again for your kind words.
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Review from Rebecca B (Mother of Child) published on 13 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your wonderful review! It is fantastic to hear how much your daughter loves coming to nursery and how well she has developed over the past six months. Seeing children grow in confidence while enjoying a variety of activities is what we aim for, so knowing she is having such a positive experience means a lot.We are so pleased that you find the updates helpful in keeping you informed throughout the day. Our team work hard to ensure every child feels happy and supported, and it is lovely to hear that you will be sending your second daughter to join us too!Thank you again for your kind words and recommendation.
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Review from Molly G (Mother of Child) published on 13 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! It is wonderful to hear how well your son has settled into nursery and how much progress he has made in his confidence and speech. We know that starting nursery can be a big transition, so we are delighted that our team's support has helped make the process smooth for both of you.We are so pleased that you enjoy the photos and updates on the app. It is always special to share those moments and give you a glimpse into all the fun and learning happening each day.Your kind words about our team mean so much. Thank you again for your recommendation.
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Review from K S (Mother of Child) published on 13 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your wonderful review! It is fantastic to hear how much your little girl enjoys her time at nursery and how well she has transitioned from the toddler room to preschool. Watching children grow and gain confidence throughout their journey with us is so special, and we are delighted that she is having such a positive experience.We know how hard it can be when little ones are feeling clingy, so it is great to hear that our team's support and gentle distractions help her settle quickly. It is also lovely to know she enjoys the creative activities and is excited to share her day with you!Now that the sunnier days are here, we are so pleased that the children can make the most of the large garden too. Thank you for your kind words and recommendation.
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Review from C H (Mother of Child) published on 13 March 2025
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4.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! It is wonderful to hear how much your daughter loves coming to nursery and how happy you are with the caring and supportive environment.Our team are truly dedicated to making every child feel valued and engaged, so knowing that your daughter is enjoying her time, learning, and growing means so much to us.Thank you again for your kind words and trust.
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Review from J S (Mother of Child) published on 12 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! We completely understand how big a decision it is to choose the right care for your child, so it is wonderful to hear that you have felt supported and reassured every step of the way. Our team care about each child and family, and we are so pleased that their warmth and dedication have made such a difference to your experience. It is so special to watch children grow, and we are delighted to be part of your little one's journey. Thank you for your kind words and for choosing us.
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Review from Garry W (Father of Child) published on 12 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! We are so happy to have welcomed your family into our nursery and to hear that your girls are loving their time with us. It must have been such a challenging time when their previous nursery closed, so knowing that you feel at home here means the world to us. Our team are passionate about creating a nurturing and child-focused environment, and it is wonderful to hear that this has made such a difference to your experience. Thank you for your kind words and for trusting us with your little ones.
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Review from Lisa A (Mother of Child) published on 7 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your wonderful review! It's been an absolute privilege to have your child with us from the very beginning and to watch them grow as the nursery has grown too. Seeing how much they enjoy their time with us means the world, and we're so proud of their progress! Your kind words about our team and your recommendation mean so much, thank you for your trust and support from day one!
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Review from Emily O (Mother of Child) published on 6 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your kind words! It's wonderful to hear how much your little one has grown and developed since joining us in September. Seeing him come in with big hugs for the staff is just the sweetest, and we love being a part of his journey!We're so pleased you enjoy the updates on the app and that our stay-and-play sessions have given you a chance to see firsthand how happy and engaged he is at nursery. Creating a nurturing and joyful environment is so important to us, so your feedback means the world.Thank you for your trust and recommendation, it's truly appreciated!
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Review from Natalie L (Mother of Child) published on 6 March 2025
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5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Orton Southgate
Thank you so much for your lovely review! It's wonderful to hear how well your daughter has settled in since joining us in January and that she comes into nursery with a big smile, it truly means the world to us. Building strong relationships and creating a nurturing environment is at the heart of what we do, so knowing she's happy, making friends, and thriving socially is fantastic.We're so pleased that you find the updates on the app and daily debriefs reassuring. Keeping parents informed and involved in their child's day is so important, and we love being able to share those special moments with you.Your kind words about our team and the care we provide mean so much, thank you for your trust and support!
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The Review Score of 9.9 (9.862) out of 10 for Ashbourne Day Nurseries at Orton Southgate is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.862 for Ashbourne Day Nurseries at Orton Southgate is calculated as follows: ( (249 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 276 Ratings = 4.862
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ashbourne Day Nurseries at Orton Southgate is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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