N Family Club - Kingston

My baby refused to have milk unless he's asleep until we joined this nursery !!

Morgan is a standout - full of energy and brilliant with the children, bringing enthusiasm and warmth to everything they do.

The children are all playing and learning all day and not just being sat in front of a screen.

There are snacks to grab in the morning at drop off which is great for mornings where you don't have time to eat!

We are very glad to find this nursery.

We could not be happier with N Family Club - Kingston.

Our daughter absolutely loves it and we feel totally comfortable leaving her there knowing she is incredibly safe, very well fed, interacting with highly engaged staff and having a brilliant time.

We can't believe how much she's been up to each day and always appreciate the updates on the app and the in person run through of the day each evening.

It's always a warm welcome front of house (quite literally if we grab a fresh croissant from the parent's area!) and at the classroom door.

Facilities like pram storage, accessibility, parent toilets, garden and wifi are all very useful and well thought through.

Special thanks to Rachel - you've made the transition from parental leave to full time Nursery an absolute pleasure.

We couldn't recommend this nursery enough. In the Nest, under Rachel and previously Jayde (and their teams), our son is flourishing and every day seems to learn new skills. From the warm welcome from the whole team, to the stimulating activities, and the delicious menus, there's no detail too great. Even the admin is made easy by Laura's warm professionalism. Every day I feel so lucky that we found it, as we can go to work knowing that our Bear is happy having his own fun day out!

We were very disappointed with our nclub nursery experience. There was enormous churn of staff including the manager, deputy manager and room staff. There is a huge reliance on bank staff who mostly are uncommited. There are a couple of good room staff, if you are lucky enough to get them in your room but I hope they hold on to them and if they are not around, things go wrong and standards are low. Our child came home with a nappy on the wrong way around and when potty trained came home with a nappy on and pants over the top! There is a lot of hype and marketing but the important level of care is not there.

N Family Club Kingston is a really wonderful nursery full of friendly, caring and professional staff that we cannot speak highly enough of. The facilities are excellent with plenty to keep the children entertained and challenged on a daily basis and the food menu is like something from a 5 star restaurant! The daily updates and pictures are a great way to keep informed and connected to what's been happening. Our daughter is extremely happy at N, would highly recommend.

Rachael is literally the greatest with our little girl Amelia. Our daughter loves spending time with Rachel which is so reassuring as a parent! We cannot speak highly enough of her or the nursery itself.

Thanks all!

The staff have been amazing and very caring with my daughter. They provide us with a constant update with a report at the end of the day with some pictures. My daughter enjoys all the activities on offer. They include a wide range of activities. They pick up on clues my daughter has been unwell when there has been a change in behaviour or when she has a fever and have been prompt in keeping me updated. Highly recommended, I am so happy with N Family Club. Thank you all.

Caring, attentive staff, genuinely invested in the children's development. Stimulating environment with plenty of engaging activities that support learning through play.

We are being kept informed during the day about activities, meals and milestones.

Highly recommend this nursery!

The nursery is well organised and clearly set up with the children's needs in mind. The staff are welcoming and supportive and my daughter's key worker in particular has been excellent. They have taken genuine time and care to help her settle in, which has made the transition much easier for both her and us. I feel confident that she is looked after in a safe, structured and positive environment and overall we've had a good experience so far.

Our son has settled into Cove so well. We are delighted with our key worker and feel she has taken the time to get to know him. Feedback at the end of the day is excellent from his key worker although can be less detailed if rooms are merged at the end of the day and not given by someone who has been with him. We love the posts and photos that are sent- a highlight when at work!

It really is the best nursery I've ever come across

Our son has been at the nursery since September last year and the nursery is very good. He moved rooms just after Christmas and we were anxious and nervous about how this would impact him so soon after joining as he had formed a good relationship with his keyworkers. However his new keyworkers, Bella and Safiya have been amazing. They worked exceptionally hard to make sure he settled in his new surroundings and he bonded with them very quickly and he really loves going to nursery and spending time with them.

Our son enjoys the nursery and we are very happy with everything the nursery offers. The nursery does trips to Richmond park and the kids use their atelier for painting and making some art work. The kids spend fair time outside which was a big plus for us. The staff is very attentive and positive. We would definitely recommend the nursery.

However since they joined those concerns have gone. They have had a thrilling time and loves being at the nursery. To waive my second concern above, the two baby classes often merge so our little one gets exposure to more babies.

Such a lovely nursery with tentative staff and knowledgeable management. Lots of activities going on lately and we like the daily updates on their app. We love sending our son there. They have a great garden space which is a bonus compared to other nurseries. Coffee in the morning is a highlight of the day for us busy parents.

This nursery was very unorganised and inconsistent. This goes for management, staff, posts, quality of education, looking after my child's belongings and so on. Some staff were friendly, but possibly just not getting the correct training as they just weren't professional enough. Our child was fine here, but there's a lot of change needed so wouldn't recommend it.

Advice to Prospective Parents: Room staff are wonderful and considerate of children's needs with excellent parent communication. However, be prepared to monitor billing statements, maintain detailed records, and expect administrative turnover affecting care consistency. You'll need to advocate for promised activities to ensure they happen for your child.