Katey's Nursery & Pre-school Teddington

Our Son has been going to Katey's in teddington since he was 4 months old (now in the last classes before reception) and honestly I'm so grateful for all the supportive staff who have helped nurture him. He loves going to nursery which says more than words but we have also noticed so much positive development which the nursery setting and activities have aided. The introduction of Karolina has been noticable, she is lovely and genuinely has the best interests of the nursery and children alike at heart as do many of the other staff members. When I was looking at nurseries the homely but structured feel is what initially drew me to it as well as the daily routine, importance of outside play and regular outings to the local park. Highly recommend.

Since Karolina became the manager of the nursery, I have seen quite a number of positive changes so credit to her as well!

Katey's (Teddington) is absolutely brilliant. My two boys have loved their time there and I would not hesitate to recommend the nursery to anyone. The staff are fantastic, kind and genuinely care for the children and our boys have thrived because of it.

Lovely nursery with great community vibe. The staff are all very happy and very personable. They create a great atmosphere and environment for the kids to enjoy. Our son loves it particularly all of the activities they do.

2nd child who is now attending the nursery however first experience since the takeover. It seems as though most of the Katey's House values are still being followed which is great. My daughter started early and has settled in well and is truly cared for well. Any concerns can be raised easily with staff and are always rectified quickly or plans put in place to resolve.

Kateys Nursery and Pre School have been fantastic in taking care of our daughter! We decided to choose Kateys after a less than stellar experience elsewhere.

What really caught our eye was the smaller setting. They have all the amazing facilities and activities of the bigger nurseries, but in a way that feels more intimate and just right for us. The staff have been wonderful, and our little one has had a blast here. The parent evenings, small get-togethers, and Christmas performance have been such highlights.

Thank you so much to all the staff and management for making our experience so wonderful. We wouldn't hesitate to choose Kateys again in the future!

We have had 2 children at Katey's Preschool & Nursery now and feel that Karolina and her team running an excellent space for learning development and play. The children are happy to go into their classrooms each day and have developed strong bonds with their carers, who are kind and fun in equal measure. The building itself well equipped and offers plenty of opportunities for changes of scenery and different types of play. The management welcomes feedback and constructive comment, which they then act on. We couldn't ask for a happier setting!

In the year we've been at Katey's, we've progressed through Cherries into Plums. Our experience has got better and better in the time and they clearly really care for our child with incredibly friendly staff

We are really pleased with Katey's nursery! The new manager is wonderful and our daughter has settled in fantastically into the baby class, the Cherries. This is testament to the excellent settling in process and a warm and caring staff. They do lots of great activities throughout the day including trips out to the local park.

My baby has settled in incredibly well into nursery and is so happy at drop off and pick up time. I am kept informed of how my baby is doing throughout the day and receive regular photo updates. The staff seem to have a great bond with the children which is lovely to see and I feel like my baby is very well taken care of. The facilities are clean, warm and inviting with a lovely array of toys to keep the children entertained. I love that the staff take them on outings to the local park so that they can get some fresh air. Overall I have only great things to say and feel very lucky to have found such a lovely nursery for my baby.

Friendly staff who love the kids, which makes the kids love going to nursery! The manager is warm, approachable and listens to concerns and acts fast to address them. The kids especially love Fresh Bread Fridays!

Our son has been at Katey's since he was 1 and has been through Cherries, Plums and Apples. He has had a wonderful experience. The staff have all been so caring with him and lovely to us too! Really lovely parents' evenings, progress reports and daily updates via the app which means pick-up is efficient and can focus on the softer elements rather than food/nappies etc! Small but lovely outside space and love the gardening sessions and the frequent trips out to Bushy and Langdon Park. Highly recommend and based on discussions with other parents, a much more personalised approach than other bigger nursery chains.

Katey's Nursery and Pre-school is a fantastic nursery. Our daughter was in Apples and during her time there her confidence and curiosity grew. The room leader (now deputy manager) is fantastic - absolutely loves his job and very good with the children. We loved the routine involving; taking outside shoes off and wearing slippers, writing their name for ‘registration’, cleaning teeth after lunch, trips out to the park. The whole nursery is very clean and has a friendly ‘pre-school’ feel. Would highly recommend.

Katey's Teddington is exceptional! The caring staff, safe environment and enriching curriculum have been a fantastic experience for my daughter. Big thanks to the teachers at Apple's class. Highly recommended!

My son was there since this nursery opened last year and we could not be more happy about it! Is not easy for a 2-3 year old to spend 10 hours a day without Mom and Dad, but he totally loved going there and the teachers were lovely. We have now moved to school, but I am very grateful to Katey's Nursery! The unique features were the regular good quality insights provided by the teachers twice a year regarding the kids' development and the amazing performances pulled together with little ones for Christmas and summer time.

This is an enthusiastic and caring nursery run by the manager with a team that goes above and beyond in helping the little ones settle in and grow in confidence. Our daughter started off very shy and she blossomed into a lovely little lady under a member of staff with good care and warmth. Smallish outside space but they make up for it with daily outside visits to the park which was a highlight for us.

All staff at Katey's engage the little ones with loving care and make them thrive. My son was really happy to go there every morning and came back with a smile in the evening. I would definitely recommend the nursery.

Just a fabulous nursery with incredible staff. I am blown away by the range of thoughtfully designed activities my daughter has access to each day. The knowledge and thought that goes into creating such extensive activities, is visible in how full of energy and enthusiasm she is each day when we pick her up. The staff are loving, professional, and the communication with parents is excellent. We feel very lucky to have our daughter at Katey's Nursery & Pre-school.

4. What their complaint process is - after raising concerns about safeguarding, a company director sent an email (without ever talking to us) which made no meaningful attempt to address any of them and every attempt to make out we were the issue.