Nature Trail On The Hill Parbold Reviews (18)
9.8
Nature Trail On The Hill Parbold has a Review Score of 9.8 (9.779) out of 10, based on 18 reviews in the last 2 years.
Over all time Nature Trail On The Hill Parbold has 18 reviews.
Review from Zoe G (Mother of Child) published on 19 March 2026
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We have been really impressed with how well Ralph has settled in to his nursery room. He adores Anette and the food. We enjoy updates when we receive them but I have mentioned to Liz that some days we don't get any pictures/updates so this could be improved as this is the highlight of our days. The
nursery environment is always pleasant and clean. We are looking forward to more updates and Ralph's learning journey.
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your thoughtful feedback. Were really pleased to hear how well Ralph has settled into his room and its lovely to know he adores Annette and mealtimes! We truly appreciate your comments about the updates, too. Your feedback is important, and well continue working on providing more regular photos and observations so you can enjoy those special moments from his day.
Were glad you find the environment welcoming and clean, and we look forward to sharing more of Ralphs learning journey with you.
Were glad you find the environment welcoming and clean, and we look forward to sharing more of Ralphs learning journey with you.
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Review from Clare D (Mother of Child) published on 19 March 2026
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a family, we have enjoyed the journey of 2 of our children at this setting. Both are shy and cautious children by nature. It's down to the home-from-home feeling of the place and the loving support of the staff, that have helped our children develop their confidence. This is a happy place, where
imagination is nurtured, friendships built and memories made.
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for sharing such a beautiful review. Were delighted that both of your children have enjoyed their journey with us and that our homefromhome environment has helped them grow in confidence. It means a lot to know theyve found a happy place where imagination flourishes, friendships form, and special memories are made. We truly appreciate your kind words and trust in our team.
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Review from A S (Mother of Child) published on 19 March 2026
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fantastic staff, feel like family. Always go above & beyond. Couldn't ask for a better nursery setting.
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your wonderful feedback! Were delighted to hear that our team feels like family and always goes above and beyond for you. Your kind words mean a lot to us.
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Review from A E (Mother of Child) published on 19 March 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our little boy has been attending Nature on the Hill for nearly a year now, and he absolutely loves it. All of the staff are very friendly, approachable, and always go above and beyond to make sure the he is happy and cared for during his days at nursery.
One thing we really appreciate is how often
they update the parent app. When I'm at work it's lovely to see what he's been up to during the day. They regularly upload photos, usually once or twice a day, which is very reassuring and shows just how much fun he is is having.
It's clear that he is not only enjoying themselves but also learning lots of different skills through a great mix of activities and play. We're really happy with the care and environment they provide and would highly recommend the nursery to other parents.
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your lovely review! Were delighted to hear your little boy has enjoyed his year with us. Its wonderful to know our updates, activities, and caring team help you feel connected and reassured while he learns and has fun. We truly appreciate your recommendation and your trust in us.
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Review from Stuart F (Father of Child) published on 19 March 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great friendly environment. Superb communication via app and in person.
Excellent development program for my child.
The nursery nurses always display so much care and compassion when dealing with us. They represent the nursery in such a professional manor yet personal giving you complete trust.
Excellent development program for my child.
The nursery nurses always display so much care and compassion when dealing with us. They represent the nursery in such a professional manor yet personal giving you complete trust.
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your wonderful feedback! We're delighted to hear youve had such a positive experience and that our teams care and communication stand out. We truly appreciate your trust and kind words.
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Review from Dionne W (Mother of Child) published on 19 March 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Brilliant nursery setting, staff are amazing very helpful and always keep me updated. My little boy loves going to nursery and hes development and speech has come on loads. Would recommend to anyone x
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your lovely review! We're thrilled to hear your little boy is enjoying nursery and making such great progress. It means a lot to our team.
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Review from N B (Mother of Child) published on 17 February 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My children have attended Nature Trails Nursery at Parbold Hill for the past 2 years and have really thrived in this time. The staff are attentive and supportive which allows the children to blossom within a learning environment.
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your lovely review! We're delighted to hear your children have thrived over the past two years. Our team will be so pleased to know their support and care have helped your little ones blossom at Nature Trails Parbold Hill.
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Review from Alexandra J (Mother of Child) published on 17 February 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I looked at 4 nurseries before choosing this one. It was small, in a nice location and when I visited the children had been playing with pinecones and sticks - there was a real emphasis on playing outdoors and bringing the outdoors in. This is something which was very important to me.
My child has
My child has
never had a bad day here, she's settled in nicely. Her brother is now there and he's equally as happy. Sometimes they even get to play together!
Because it's a nice small size, all the staff know your child and I've found the staff friendly and helpful.
The menu is really varied, I've even had to look up what a couple of the meals actually are!! :D
Because it's a nice small size, all the staff know your child and I've found the staff friendly and helpful.
The menu is really varied, I've even had to look up what a couple of the meals actually are!! :D
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your lovely review! We're really glad our focus on outdoor play and natural learning stood out to you when you first visited. It's wonderful to hear that both your children are so happy and settled - and that they even get to enjoy little moments together!
Thank you again for sharing your experience - it means a lot to us
Thank you again for sharing your experience - it means a lot to us
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Review from Rosemarie S (Mother of Child) published on 6 February 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My 5 month old daughter has just started at the nursery, and the staff have been great. Annette had her in her usual routine pretty quickly. Holly seems to be enjoying it and has had some good days there and many to come!
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your lovely review. Were delighted to hear that Holly is settling in so well. Its wonderful that her routine has been picked up quickly and that shes already enjoying her days with us. Were excited to see her continue to grow and have many more happy moments at nursery. Thank you for your kind words!
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Review from Lauren M (Mother of Child) published on 6 February 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have nothing but positive things to say about this nursary. My daughter has attended since she was 12/13 months old and she's now 2. She's absolutely thriving. They send regular updates and photos throughout the day. They are keen to listen to parents and go above and beyond to accommodate. The staff
and management are kind, professional and compassionate to a high standard. I feel confident knowing they care for my daughter so well. Keep up the amazing work.
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your lovely feedback. Its wonderful to hear how much your daughter is thriving with us and how supported you feel by the team. Were delighted that the regular updates and photos help you stay connected to her day, and it means a lot to know you value our communication and care. Your kind words about our staff and management are truly appreciated well be sure to share them with the team. Thank you for your continued trust, and well keep doing our very best for your little one.
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Review from F K (Mother of Child) published on 6 February 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We couldn't be happier with this nursery. The staff are honestly amazing-always friendly, welcoming, and so accommodating. No matter what's needed, they're happy to help and really go the extra mile.
My child is always so happy to go in and absolutely loves the staff, which says everything. They've
been amazing at supporting my child's extra needs and are always so patient, understanding, and flexible. It's such a reassuring feeling knowing your child is cared for by people who genuinely care. I couldn't recommend them enough.
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your wonderful review. Were delighted to hear how happy your child is at nursery it means everything to us. Our team works hard to create a welcoming, supportive environment for every family, so your kind words about their patience, flexibility and genuine care truly mean a lot. Were especially pleased to know you feel reassured and supported with your childs additional needs. Thank you for your recommendation were so proud to be part of your childs journey.
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Review from Yasmin H (Mother of Child) published on 6 February 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My son moved to Parbold nature on the hill in September aged 2 from another nursery. At first I was extremely apprehensive how he would settle and adjust and found it very difficult to leave him. However, he had a few settling in days and the staff had been very understanding and ensuring he was getting
involved snd updating me. The nursery have an app so I can track photos, meals and general updates which they keep on top of everyday and I found it extremely comforting.
Fast forward 4 months and he is completely in his element. He fully enjoys himself and is extremely comfortable. The staff are all lovely.
The menu/meal choices are versatile and nutritious.
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you for sharing your experience. Were so pleased to hear how well your little one has settled in. Moving nurseries can be a big change, so its lovely to know our team helped make the transition easier and kept you updated along the way. Were glad the app brings you comfort too, and we look forward to watching your son continue to grow and thrive with us.
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Review from Richard M (Father of Child) published on 6 February 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A lovely little nursery in a quiet, peaceful setting and run by friendly, caring staff. Our first child went there from 1 year old and our second has just joined recently as well. Would definitely recommend.
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your lovely review. Were delighted both your children have enjoyed their time with us, and we truly appreciate your recommendation.
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Review from V W (Mother of Child) published on 11 October 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
If you're looking for a nursery where you feel like you are leaving your children with family or close friends this is the place for you. A small community feel nursery that is nurturing and caring. The staff are happy to accommodate your children's idiosyncrasies and are child led rather than sticking
to a "rule book" as some larger places can be.
I've been really happy with the care my two boys have received. I think of the ladies who work there as friends who I trust, they will be honest and always respectful. Thank you so much, knowing the boys are happy and safe is invaluable. We are so grateful for everything you do.
I've been really happy with the care my two boys have received. I think of the ladies who work there as friends who I trust, they will be honest and always respectful. Thank you so much, knowing the boys are happy and safe is invaluable. We are so grateful for everything you do.
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your beautiful review. Were delighted to hear how at home your boys have felt and that our small, nurturing team has meant so much to your family. Your trust and kind words about the staff truly mean a lot. Knowing the boys are happy and safe is exactly what we strive for every day. Were incredibly grateful for your appreciation thank you.
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Review from J E (Mother of Child) published on 2 October 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We're so happy to have found Nature Trail on the Hill. From the warm, welcoming environment to the caring and attentive staff, it's clear this nursery truly values each child's growth and well-being.
The staff are incredibly passionate about nurturing both academic and social skills, and we've seen
The staff are incredibly passionate about nurturing both academic and social skills, and we've seen
our daughter's confidence and independence grow. If you're looking for a supportive, and creative space for your child, we highly recommend Nature Trail on the Hill.
Reply from Leah Hannon, Customer Service at Nature Trail On The Hill ParboldThank you so much for your lovely review. Were delighted to hear how happy you are at Nature Trail on the Hill and how much confidence and independence your daughter has gained. It means a lot to know our caring, creative environment and dedicated team have made such a positive impact. We truly appreciate your recommendation!
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Review from Hannah M (Mother of Child) published on 15 July 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is a fabulous nursery.
All staff are extremely welcoming, comforting and encouraging.
Lots of different learning experiences, inside and outdoors.
Would definitely recommend it to other parents.
All staff are extremely welcoming, comforting and encouraging.
Lots of different learning experiences, inside and outdoors.
Would definitely recommend it to other parents.
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Review from A D (Mother of Child) published on 10 July 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A lovely setting, my child loves to go, and get lots of updates throughout the day, and at pick-up time too, they always seem to have extra fun things going on. Additionally, my child has severe allergies and I feel very safe sending him there because of their diligent attitudes to his safety.
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Review from C P (Mother of Child) published on 10 July 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Kind, welcoming staff who seem to genuinely care about my son and are nearly as excited by his development and character as I am. They provide a huge array of activities and experiences to play and learn. Feedback is always personal and they make me feel supported as a parent. Very happy and would highly
recommend it.
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Current
Review Score: 9.8 (9.779)
Overview of Review Score
The Review Score of 9.8 (9.779) out of 10 for Nature Trail On The Hill Parbold is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
- The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.829 for Nature Trail On The Hill Parbold is calculated as follows: ( (184 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 216 Ratings = 4.829
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.95 Points relating to the number of positive Reviews for Nature Trail On The Hill Parbold is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
- 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 number of registered child places is 6.8, which has been reached with 18 Positive reviews. Points = 1
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.