Fennies Raynes Park, Amity Grove

If we could pack Fennies Raynes Park up and bring it with us on our move, we absolutely would! Our son has loved every minute there-he literally runs out the door each morning, excited to get to nursery.

The staff are wonderful, the food is nutritious, and we couldn't be happier with the care he has received. We've especially appreciated the excellent communication through the app, the focus on settling in (for both our son and us as parents), and the enriching activities like learning sign language.

It's been so special to see the team share in his milestones-their enthusiasm when he started walking and saying new words meant so much to us. He's enjoyed outdoor play almost every day, and it's clear how much thought and care goes into everything they do.

We are so sad to be leaving, but we would like to say a huge thank you to everyone in the Explorers room for looking after our son over the past few months.

My son has been attending pre-school at Fennies since end August 2025. He has not been given individual care and attention we were used to in the previous nursery. Class size is very large and I feel staff are distracted by App entries and other admin processes, but don't have time for simply observing the kids day-to-day. Long wait at drop-offs/pick-ups that should be addressed.

Very nice, well run nursery. Staff are friendly and efficient.

We are very happy with this nursery. My child is always happy and loves talking about her friends and the activities she's been doing. The app provides great, regular updates, and it's clear the staff really know my child and have built a strong bond with her. The new management has been excellent, with noticeable improvements, especially around safeguarding, visits outside the nursery and activities. The indoor / outdoor area in the toddler room is great.

Every day they provide a class overview and group pictures but it would be nice to have more child specific observation.

My Son has been at Fennies for a few months now the staff have been wonderful in helping us both settle in and he is so happy. The environment is perfect for learning and my son has developed so much the time he has been going to nursery.

We've had such a great experience here. My child started in the baby room and is now in the pre-school room. The staff know her well and she has strong bonds with them. I really like the two outdoor areas and the free-flow access for the kids. The activities are varied and thoughtful, with lots of sensory and messy play that has helped her confidence and development. They even pick up on things she is enjoying at home and reflect them in the nursery. Communication is excellent and she is always excited to go!

Nursery management and my son's key person were fantastic in facilitating his move to a new nursery when our family moved to a new Town.

I cannot thank Kirsty, Oceane and Beti enough for all that they have done for our little boy since he joined over 3 years ago. Will all be sorely missed.

There's a great feel to the set up- local, professional, and really welcoming!

My son had been here a year and transitioned from the baby room to the toddler. My son would cry coming in, little effort was made by staff in the room to help settle and calm him down, I would have to take over. Management would watch on, not take initiative to comfort or even address my child by his name. My child was unhappy, there is little to no enthusiasm and the same script is given to parents at handover. Errors had been made on the parent app regarding what was eaten, deeply concerning when your child has dietary requirements. These were often only corrected, when challenged. What is extremely concerning, you will not get a weekly detailed observation showing progress, rather you are given a quarterly report (which was late).We receive detailed reports and daily updates now that we moved. I see a big difference in my sons confidence and progress now that I have moved him to another nursery.The garden is well equipped, but the quality of care and teaching is poor in my opinion.

We joined the nursery shortly before the new manager started, we are grateful she joined and has established a strong leadership team with some wonderful ladies. There are some absolutely magical members of staff.There has been significant changes made within the nursery since this leadership was established - very much for the better. Our little one runs in happily each morning and just loves seeing her friends and teachers. She comes home with the most magical stories about finding bugs, painting and pretending to be a doctor or firefighter when she grows up. We found it difficult choosing a nursery as there are many within the area. We love that they welcome our daughter in with a smile each morning and provide a nurturing and supportive environment. The upstairs room can get a little hot over summer but they put procedures in place to help manage that.

We are extremely happy with the care and service of the Raynes Park team - they are friendly, accommodating and great with the kids. The Nursery Practitioner in the baby room is amazing with the children and truly cares, whilst the Management Team manages. everything excellently.

Both of our children attend this nursery and we couldn't be happier. The staff are warm, professional, and truly care for each child. It's a safe, friendly environment full of positive energy. We feel lucky to have found it and highly recommend it.

I'm truly delighted with the experience my son is having at this nursery. The facilities are excellent - clean, well-equipped, and thoughtfully designed to support children's development and play. The staff are genuinely caring and attentive, and it's clear they bring warmth, patience, and dedication to their work every day. The care provided is exceptional, and I feel reassured knowing my child is in such a nurturing environment. It's wonderful to see how much he is learning through play, exploration, and structured activities. I'm very happy my son is part of this nursery - he is thriving, well looked after, and always comes home with a smile.

Our son has been with the nursery since day 1, and despite countless ups and downs, he has been mostly happy since then. The facilities are ideal for him, and us as parents, and the staff show genuine passion and enthusiasm. A more settled management team of late has made a positive difference. It would be nice to see more front-foot communication in staffing changes within his room, less after the fact.

We love how smooth the boarding process was when our son just started. Also, very grateful for useful advice if we have any questions. Great set up of the nursery and full access to the garden area. Thank you!

We decided to stick with the nursery during the recruitment issues mentioned below due to the incredible room leader and other staff in the toddler room - my son is very happy here and enjoys a hugely varied range of activities both indoor and out. The nursery now has a truly family feel with minimal staff turnover.

There will always be things that can improve and if the small things can be improved then this nursery will have our support for the foreseeable.

In their communication to parents, management tried to brush serious failures in safeguarding processes as simple communication mishaps. The poor interaction between staff and children as "some staff were acting like deer in the headlights" during the inspection. No accountability taken, not a safe place.