Fennies Raynes Park, Amity Grove

9 Amity Grove, Raynes Park, London SW20 0QL
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8.4 11 Reviews
Fennies Raynes Park, Amity Grove is located in a quiet street just a few minutes from Raynes Park Station. This purpose-built setting offers a calm and homely environment where children can flourish through Early Years education and care.

Each room is thoughtfully designed to support age-appropriate learning and development, with hands-on activities and inviting spaces that spark curiosity. The outdoor area includes a dedicated baby garden, sensory paths and open-ended play resources that encourage exploration and independence.

Children enjoy fresh, seasonal meals cooked on-site each day, along with being able to try their hand at cooking themselves in their dedicated Cooking Studio. A place where aspiring young chefs can discover the joys of food, build new skills and prepare tasty, nutritious treats.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Kirsty (Nursery Manager)

Number of Childcare Staff

  • 26

Total Places for Children

  • 97

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Our fees are all-inclusive, covering everything from meals and snacks, milk and nappies. The minimum plan we offer is 2 full days, and this must include either a Monday or Friday. You can find out more about fees on our website, or please contact us where one of our Admissions Executives will be able to support you.

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays & the Christmas period

Fennies Raynes Park, Amity Grove Reviews (11)

8.4

Fennies Raynes Park, Amity Grove has a Review Score of 8.4 (8.446) out of 10, based on 8 reviews in the last 2 years. Over all time Fennies Raynes Park, Amity Grove has 11 reviews.

Overall Experience

  • 6
  • 3
  • 0
  • 0
  • 2

Date Published

11
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Overall Experience  Overall Experience 1.0 out of 5

My son had been here a year and transitioned from the baby room to the toddler. My son would cry coming in, little effort was made by staff in the room to help settle and calm him down, I would have to take over. Management would watch on, not take initiative to comfort or even address my child by his
name. My child was unhappy, there is little to no enthusiasm and the same script is given to parents at handover. Errors had been made on the parent app regarding what was eaten, deeply concerning when your child has dietary requirements. These were often only corrected, when challenged. What is extremely concerning, you will not get a weekly detailed observation showing progress, rather you are given a quarterly report (which was late).We receive detailed reports and daily updates now that we moved. I see a big difference in my sons confidence and progress now that I have moved him to another nursery.The garden is well equipped, but the quality of care and teaching is poor in my opinion.

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Overall Experience  Overall Experience 5.0 out of 5

We joined the nursery shortly before the new manager started, we are grateful she joined and has established a strong leadership team with some wonderful ladies. There are some absolutely magical members of staff.There has been significant changes made within the nursery since this leadership was established
- very much for the better. Our little one runs in happily each morning and just loves seeing her friends and teachers. She comes home with the most magical stories about finding bugs, painting and pretending to be a doctor or firefighter when she grows up. We found it difficult choosing a nursery as there are many within the area. We love that they welcome our daughter in with a smile each morning and provide a nurturing and supportive environment. The upstairs room can get a little hot over summer but they put procedures in place to help manage that.

Reply from Fennies Nurseries, Fennies Nurseries at Fennies Raynes Park, Amity Grove

Thank you for your thoughtful feedback. It's wonderful to hear how much your little one enjoys coming to nursery and the imaginative stories she shares. We're glad the leadership team has made a positive difference and that you feel the environment is nurturing and supportive. We appreciate you sharing your observations about the summer heat and are always working to ensure children's comfort and wellbeing.

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Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the care and service of the Raynes Park team - they are friendly, accommodating and great with the kids. The Nursery Practitioner in the baby room is amazing with the children and truly cares, whilst the Management Team manages. everything excellently.

Reply from Fennies Nurseries, Fennies Nurseries at Fennies Raynes Park, Amity Grove

Thank you so much for your lovely feedback about our Raynes Park team! We're thrilled to hear how happy you are with the care and support your family has received. Our management team will also be so pleased to know their leadership has made such a positive impression. Your kind words mean a lot to us all!

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Overall Experience  Overall Experience 4.0 out of 5

Overall very happy with Fennies and the management. Price is quite high, staff turnover higher than I would ideally like (but getting better) and would be good for more specifics on what child did in the day and a few more pictures. Other than that, my child is happy, facilities are great, it's clean
and management always very helpful and friendly. I would recommend.

Reply from Fennies Nurseries, Fennies Nurseries at Fennies Raynes Park, Amity Grove

Thank you for taking the time to share your honest feedback. We're so pleased to hear that your child is happy at Fennies and that you've had a positive experience with our facilities and management team, it really means a lot to us. We also truly value your comments around communication and consistency, and we're actively working on enhancing both the detail of our daily updates and staff continuity across our settings. Your insights help us grow and improve, and we appreciate your recommendation and ongoing support.

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Overall Experience  Overall Experience 5.0 out of 5

Both of our children attend this nursery and we couldn't be happier. The staff are warm, professional, and truly care for each child. It's a safe, friendly environment full of positive energy. We feel lucky to have found it and highly recommend it.

Reply from Fennies Nurseries, Fennies Nurseries at Fennies Raynes Park, Amity Grove

Thank you so much for your kind words and recommendation. We're absolutely delighted to hear how happy you are with your experience and that both of your children are thriving with us. Creating a warm and positive environment is at the heart of everything we do, and it means a lot to know that this has made such a difference to your family. We feel lucky to have such supportive parents and truly appreciate your feedback!

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Overall Experience  Overall Experience 5.0 out of 5

I'm truly delighted with the experience my son is having at this nursery. The facilities are excellent - clean, well-equipped, and thoughtfully designed to support children's development and play. The staff are genuinely caring and attentive, and it's clear they bring warmth, patience, and dedication
to their work every day. The care provided is exceptional, and I feel reassured knowing my child is in such a nurturing environment. It's wonderful to see how much he is learning through play, exploration, and structured activities. I'm very happy my son is part of this nursery - he is thriving, well looked after, and always comes home with a smile.

Reply from Fennies Nurseries, Fennies Nurseries at Fennies Raynes Park, Amity Grove

Thank you so much for your kind words. We're thrilled to hear how happy you are with your son's experience and that he's thriving in our care. It means a lot to know our team's dedication and the nursery environment are making such a positive impact. We love seeing those happy smiles too. Thank you for being part of the Fennies Family!

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Overall Experience  Overall Experience 4.0 out of 5

Our son has been with the nursery since day 1, and despite countless ups and downs, he has been mostly happy since then. The facilities are ideal for him, and us as parents, and the staff show genuine passion and enthusiasm. A more settled management team of late has made a positive difference. It would
be nice to see more front-foot communication in staffing changes within his room, less after the fact.

Reply from Fennies Nurseries, Fennies Nurseries at Fennies Raynes Park, Amity Grove

Thank you for your honest feedback. It's great to hear that your son has been with us since the beginning and that he's happy at nursery. We're pleased that you appreciate the facilities and the passion and enthusiasm of our team. We understand how important consistency is for both children and parents, and we will take your feedback on board to improve transparency and proactive updates. Your input is invaluable in helping us enhance our service, and we truly appreciate your continued trust in us.

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Overall Experience  Overall Experience 5.0 out of 5

We love how smooth the boarding process was when our son just started. Also, very grateful for useful advice if we have any questions. Great set up of the nursery and full access to the garden area. Thank you!

Reply from Fennies Nurseries ., Fennies Nurseries at Fennies Raynes Park, Amity Grove

Thank you for the kind words! We're so pleased to hear that you and your son settled in smoothly at Fennies, we take great pride in providing an on boarding process that accommodates the unique needs of each family and their child. We look forward to continuing on this journey through Early Years with you and your son.

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Overall Experience  Overall Experience 5.0 out of 5

My 2 year old has been here since the nursery opened last year - the new manager is fantastic and has ironed out initial opening issues.
We decided to stick with the nursery during the recruitment issues mentioned below due to the incredible room leader and other staff in the toddler room - my son
is very happy here and enjoys a hugely varied range of activities both indoor and out. The nursery now has a truly family feel with minimal staff turnover.

Reply from Fennies Nurseries at Fennies Raynes Park, Amity Grove

Your kind words have put a smile on our faces! We truly value your decision to stick with us during the recruitment challenges. We understand the importance of a nurturing and stable environment for young children, and we’re glad that our dedicated room leader and staff in the toddler room have created such a positive experience for your son. Thank you for being a part of the nursery community. We look forward to continuing to provide a nurturing, enriching and joyful experience for your child.

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Overall Experience  Overall Experience 4.0 out of 5

The nursery has taken some great steps towards improving safety at the nursery with a huge improvement in procedural matters. I think this has given the staff more confidence in working at the location. I have been impressed by the manager and those employed at the nursery to improve the standards but
saddened that they (in my humble opinion) did not receive the support earlier. I will admit to having no faith in the strategic management of the nursery group but this does not reflect on the staff based at the nursery.
On an individual basis, our child loves going to the nursery and has shown some great signs of development which we can directly attribute to the nursery.
There will always be things that can improve and if the small things can be improved then this nursery will have our support for the foreseeable.

Reply from Fennies Nurseries at Fennies Raynes Park, Amity Grove

Thank you for taking the time to share your review with us. We value your support and are grateful for your understanding. If there are specific areas you believe need improvement or if you have any further suggestions, please do not hesitate to share them with us. The safety and well-being of our children are of paramount importance to us, and we have been working diligently to enhance our standards. Thank you once again for your feedback and for entrusting us with your childcare and development. We look forward to continuing to provide a positive and enriching environment for your child and your family.

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Overall Experience  Overall Experience 1.0 out of 5

We, unfortunately, had to take the hard decision to pull our son out in December 2022 for his own safety. Ofsted inspected Fennies Raynes Park in October 2022 - due to concerns raised to them by parents and deemed it inadequate - the lowest rating possible - because of safeguarding concerns and multiple
other issues.
Since we were there (March 2022 - Dec 2022) there were a number of concerning issues:-
1. Children turned away at the door - due to staff shortages - on over 20 occasions.
2. Babies room was shut for almost two weeks - due to staffing issues. Parents left with no childcare options.
3. Multiple allegations from parents regarding concerning behaviour of staff towards children.
In their communication to parents, management tried to brush serious failures in safeguarding processes as simple communication mishaps. The poor interaction between staff and children as "some staff were acting like deer in the headlights" during the inspection. No accountability taken, not a safe place.

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Current Review Score: 8.4 (8.446)

Overview of Review Score

The Review Score of 8.4 (8.446) out of 10 for Fennies Raynes Park, Amity Grove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.385 for Fennies Raynes Park, Amity Grove is calculated as follows: ( (59 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 96 Ratings = 4.385

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.061 Points relating to the number of positive Reviews for Fennies Raynes Park, Amity Grove is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 number of registered child places is 19.4. 7 Positive Reviews ÷ 19.4 = 0.361

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (0)

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Meet the Team (3)

Kirsty

Kirsty

Job Title: Nursery Manager

What’s a fun fact that makes you stand out?
Kirsty is a massive fan of yoga, it’s great at helping her unwind and focus on her well-being.

How does your nursery help inspire the local community?
Creating strong links with local businesses in the community, such as the Local Food Bank and Library that the children regularly visit.

What's something you have loved from your Early Years journey so far?
Being able to support people, both children and the team, to help them progress in their respective journeys.

What’s your ambition for the future of Early Years Education at your nursery?
Enhance the existing curriculum, and lean into the children’s hobbies and interests to make learning more enjoyable and engaging.
... Read more
Oceane

Oceane

Job Title: Deputy Manager

What’s a fun fact that makes you stand out?
Oceane moved from France to England to work in the Early Years Sector, without knowing English, showing her passion for EY by learning it on the job.

What helps you stay connected with your communities?
Staying grounded and emphasising that everyone is equal, ensuring everyone feels important and valued.

What’s something you have loved about your Early Years Career so far?
The support that Fennies has provided since first becoming a part of the family.

What’s your ambition to help improve the Early Years Sector?
Drive the passion of the team, to help make the atmosphere positive and welcoming, encouraging all involved to grow and develop.
... Read more
Rebecca

Rebecca

Job Title: Admissions Executive

What’s a fun fact that makes you stand out?
Rebecca is a keen drummer and has been for a long time, showcasing her willingness to continue learning throughout her life.

What helps you stay connected with your communities?
Being a familiar face at sites, visiting them regularly to ensure they feel supported and valued.

What’s something you have loved about your Early Years Career so far?
The type of people that you get to work with, everyone is so aligned in providing nurturing care for young children.

What’s your ambition to help improve the Early Years Sector?
To always be readily available to answer questions, help people or talk whenever needed to ensure the highest quality in our sector.
... Read more

Frequently Asked Questions about Fennies Raynes Park, Amity Grove

What is the Age Range of Children that Fennies Raynes Park, Amity Grove accepts?

Fennies Raynes Park, Amity Grove accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Fennies Raynes Park, Amity Grove Open?

Fennies Raynes Park, Amity Grove is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Fennies Raynes Park, Amity Grove have capacity for?

Fennies Raynes Park, Amity Grove has capacity for a total of 97 Children.

How far is Fennies Raynes Park, Amity Grove to the centre of London?

7.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Fennies Raynes Park, Amity Grove to verify any information. View our terms and conditions. Fennies Raynes Park, Amity Grove has an Enhanced Service - more info.