Puffin's Pre-School & Day Nursery - Windlesham

41 Chertsey Road, Windlesham GU20 6EW
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9.7 49 Reviews
  • Puffin's Pre-School & Day Nursery - Windlesham, Windlesham
Puffin's Day Nursery and Preschool Windlesham is based on Chertsey Road and caters for children aged 3 months to 5 years.

Located within easy access of the M3 and M25, the local benefits include a wooded area, park and recreational ground. These are within easy access to the setting, allowing the children to venture on walks to explore the local area.

The nursery provides care for two separates ages, its Baby room caring for children aged 0-2 years and its Preschool, which cares for children aged 2 - 5 years.

They offer full day sessions (8am-6pm) or half day sessions (8am-12.30pm or 1.15pm-5.45pm). They also offer an early drop off, from 7.30am and late pick up, 6pm-6.30pm for a small additional fee.

The nursery is open 51 weeks of the year, closing on all bank holidays and from the 24th December until 2nd January.

At Puffins, they pride themselves in building strong relationships with children and their families to support the transition into nursery life. They believe communication is a vital part of the nursery experience as they commit to working closely with parents and carers to provide outstanding care for children.

The extraordinary team is carefully chosen to reflect the same visions and values they share at Puffins.

They regularly offer additional training to extend their knowledge and expertise in certain areas and use their own bank team to cover annual leave and staff sickness.

They regularly reflect on their practice using data and guidance to promote best practice.

Puffins celebrates each individual child's uniqueness by offering a place in which they are provided with unique opportunities to succeed within their early years experiences.

Windlesham opened in September 2020 and is rapidly growing in popularity.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Puffin's Childcare Providers Ltd
  • Privately Owned

Person in Charge

  • Clare Barnes (Manager)

Number of Childcare Staff

  • 10

Total Places for Children

  • 36

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • They have a small drive located at the front of the nursery setting with two available spaces for parents to use when they drop off and collect their children.

Puffin's Pre-School & Day Nursery - Windlesham Reviews (49)

9.7

Puffin's Pre-School & Day Nursery - Windlesham has a Review Score of 9.7 (9.715) out of 10, based on 12 reviews in the last 2 years.
Over all time Puffin's Pre-School & Day Nursery - Windlesham has 49 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Puffin's Pre-School & Day Nursery - Windlesham
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Total of 49, showing 41-49
Review from Rick W (Father of Child) published on 21 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn’t recommend Puffins enough. All the staff are professional and friendly and really make an enormous effort in building strong and nurturing relationships with the children. The setting is both bright and inviting with a real home from home feel. As a family, we couldn’t be happier with our
decision to send our children to Puffins.
Reply from Christine Protheroe, Manager and Owner at Puffin's Pre-School & Day Nursery - Windlesham
Thank you so much for such a lovely review, Rick! We are thrilled to hear that you are so happy with the care provided at Puffins. We absolutely love having you all as part of the Puffins family!
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Review from Jack W (Father of Child) published on 16 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Puffin's Windlesham Nursery. My daughter has settled in so well and loves going to nursery. The staff are very welcoming and friendly and I always feel confident about leaving her. They provide a great range of activities and lovely fresh meals.
Reply from Christine Protheroe, Nursery Owner at Puffin's Pre-School & Day Nursery - Windlesham
Thank you so much for your lovely review, Jack!
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Review from Darielle (Mother of Child) published on 16 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Puffin's really is fantastic. My little boy was shy at the start but very quickly settled because the staff worked so hard to help him love his time in the nursery. They have really well thought out play stations with ever-changing activities to keep the children occupied. They take them on regular
walks to get outside in nature and the chef cooks them a lovely meal every day. My little boy is happily playing every time I come in to pick him up and that is testament to how well the nursery does, we highly recommend Puffin's.
Reply from Christine Protheroe, Manager and Owner at Puffin's Pre-School & Day Nursery - Windlesham
Thank you so much for your kind review, Darielle! It is so lovely to hear how happy you are, and we absolutely love having your little one at Puffins!
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Review from Danielle R (Mother of Child) published on 15 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sending our daughter to Puffin’s, Windlesham was the best decision we made. She is constantly stimulated through excellent activities organised, the food looks delicious and we are always greeted by a happy content baby when we collect her. I could not recommend them enough.
Reply from Christine Protheroe, Manager and Owner at Puffin's Pre-School & Day Nursery - Windlesham
Thank you so much for such a lovely review, Danielle! We absolutely love having your daughter at Puffins!
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Review from Stacey W (Mother of Child) published on 11 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are extremely friendly and professional.
The children seem to really love going here and we are very happy with the care our daughter has recieved. She literally can't wait to get there and play. She enjoys the morning/afternoon walks and sand pits.
Reply from Becky Wybrow, Manager at Puffin's Pre-School & Day Nursery - Windlesham
Hi Stacey, thank you so much for your kind words. We love that your daughter is always bursting through the door with excitement! We are so happy she has settled in quickly and enjoys the nursery. We…read more
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Review from Sarah A (Mother of Child) published on 11 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Puffin's Pre-School. The staff are all absolutely lovely and the location is wonderful as they can easily walk the children up the lane to the local park/woodlands which I know they do most days. My daughter has settled in so well and loves going to nursery, she has always been
a difficult sleeper but thanks to the amazing staff she now actually sleeps really well at nursery! I think she probably also eats better than she does at home as the meals are freshly made on site and are varied and healthy. The building has been newly renovated to a high standard and is clean, fresh and full of light. I’m so pleased that Puffin's has come to Windlesham as it’s a lovely place for my daughter to discover, explore and grow.
Reply from Becky Wybrow, Manager at Puffin's Pre-School & Day Nursery - Windlesham
Hi Sarah, Thank you so much for your kind words. We really do enjoy looking after your bubbly little one here with us, we cannot wait to watch her grow over the next few years.
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Review from Caroline H (Mother of Child) published on 11 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have 5 children and this is by far the best nursery I have sent one of my children to. All the staff are so welcoming and kind and my son loves and looks forward to attending nursery, he has progressed so much. I'm so thankful to Puffin's.
Reply from Becky Wybrow, Manager at Puffin's Pre-School & Day Nursery - Windlesham
Hello Caroline. What kind words, Thank you so much! We really love having your little one here with us as part of our Puffins family.
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Review from Sigrid P (Mother of Child) published on 11 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely nurturing environment in which my little boy has thrived since they opened. They are so creative in the activities they set up for the little ones to do. My little boy loves his daily walks as well. Having sent my little ones to other nurseries before I cannot explain how much happier my little
one is at Puffin's in comparison.
Reply from Becky Wybrow, Manager at Puffin's Pre-School & Day Nursery - Windlesham
Hi Sigrid! Thank you for your wonderful review. Your little one is such a big part of Puffins and we really enjoy having him here with us.
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Review from Ben I (Father of Child) published on 11 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Puffin's Windlesham is a welcoming, caring and homely environment that looks after my 1-year-old and 3-year-old. I could not be happier with the care they both receive! All the teachers are so friendly and welcoming and they know each child so well. The environment is beautiful, open and full of amazing
resources to inspire curiosity. It has a real family feel to it!
Although they are still awaiting planning permission for the garden, they make use of all the natural space around them in the village and take both rooms out daily to ensure they are getting sufficient fresh air.
Reply from Becky Wybrow, Manager at Puffin's Pre-School & Day Nursery - Windlesham
Thank you so much for your lovely review! We love having both children here at Puffins.
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Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Puffin's Pre-School & Day Nursery - Windlesham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.715 for Puffin's Pre-School & Day Nursery - Windlesham is calculated as follows: ( (115 Excellents x 5) + (18 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 144 Ratings = 4.715
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Puffin's Pre-School & Day Nursery - Windlesham is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 number of registered child places is 7.2, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (0)

Meet the Team (19)

Christine

Christine

Job Title: Senior Manager (Maternity leave) Joined: 2018

After working in Childcare for 12 years, it was time to take on my own adventure! The idea of Puffin’s was born a few years ago, and finally, in 2018, the dream came true. My journey started in a Nursery where I started as an Assistant Practitioner. In my time at this Nursery, I gained my qualifications and two promotions, leading me to Head of Room. From there I moved on to another Nursery where after starting as a Head of Room I worked my way up to the Management Team. My most recent role was as a Private Nanny for two lovely families, who I am still in contact with now.


I am First Aid trained and am the setting Designated Safeguarding Lead, alongside Eleanor.

Selina

Selina

Job Title: Nursery Manager (Maternity leave) Joined: 2022

I have 13+ years of experience working with children and young people from being based in a nursery setting, where I became qualified and progressed to management level, to creating my own childminding business. I also have my own daughter who loved her Puffins journey. I joined Puffins in Oct 2022 as a deputy and am now the Manager. I really enjoy getting to know the children and parents and being able to make a positive difference within the setting. I look forward to continuing with this and welcoming new families to Puffins!

Clare

Clare

Job Title: Nursery Manager Joined: 2020

- CACHE Level 3 Diploma in the Children and Young People's Workforce
- Paediatric First Aid Trained


Hi, I am Clare and I have been working in Childcare for 9 years. I have worked in 2 Day Nurseries and have previously been a Private Nanny for 2 separate families. I now have my own daughter, Myla who will be spending time here at Puffins. I love creating fun activities for the children to enjoy!

Kelly

Kelly

Job Title: Deputy Manager Joined: 2022

- Shared Baby Room Leader.
- BA Hons in Early Years Education and Leadership.
- Paediatric First Aid trained.


I have been working in Childcare for 12 years and have previous experience working as a Baby room and Preschool room leader, and Third in charge, and I have been a private Nanny for the last 4 years.


I am excited to be working at Puffins and being back in a Nursery setting and getting to know all the children. I love being able to support children in their learning and development and love being back as part of a team.

Becky

Becky

Job Title: Deputy Manager Joined: 2020

- BA (Hons) Degree in Early Years Teaching and Learning
- Designated Safeguarding Lead
- Paediatric First Aid Trained


Hello! I am Becks and I have 12 years of experience working with children. I have had the pleasure of working within a wide range of settings including a variety of nurseries, special needs schools and a Forest School! I have progressed my career through a range of roles from Practitioner, to Room Leader and up to Deputy Manager. I have two children of my own, Ollie and Ivy. I enjoy getting involved in children's play, extending their learning and experiences through enjoyable and meaningful interactions. I look forward to meeting all the new additions to our Puffins family!

Sarah

Sarah

Job Title: Office Administrator Joined: 2020

CACHE Level 3 National Diploma


After a career change seven years ago, I joined a nursery and in the time I was there I gained my level 3 diploma in childcare. Soon after, I had my daughter and then began to nanny which I have continued to do ever since.


I now have a son as well who will be coming along with me to Puffins and although I have taken a step back from full-time childcare, it is still a huge passion of mine and I am looking forward to being in that environment again and seeing all your littles ones thrive!

Natalie

Natalie

Job Title: Baby Room Room Leader, Third in Charge Joined: 2020

CACHE Level 3 Diploma in the Children and Young People Workforce
Paediatric First Aid Trained


Hello, my name is Natalie, I am the senior in the Baby Room. I have been working in Childcare for over 10 years with experience being a Nanny and working in different Nursery settings. I am really looking forward to getting stuck in creating activities for the children to explore! And working with the team here at Puffins.

Jazz

Jazz

Job Title: Senior Early Years Practitioner Joined: 2021

Hi! My name is Jazz, I completed my Level 2 qualification in college and I am currently completing my Level 3 at Puffins. I did my work placement in a nursery for college and it made me realise I love the role of nursery practitioner! I am based in both the baby room and preschool.

Olivia

Olivia

Job Title: Early Years Practitioner (Maternity leave) Joined: 2021

I am Olivia and I enjoy going on long walks, working out, drawing and watching the F1. I wanted to work at Puffins because it looked like such a lovely, friendly environment for me to begin my career in Childcare. I have just started my Level 2 Early Years Educator course which I am so excited to get stuck into!

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Alice

Job Title: Senior Early Years Practitioner Joined: 2021

Hi, I am Alice and I have worked in childcare for over 8 years now. I have a little boy called Finn and we love exploring around the countryside. I really enjoy working with children, seeing them grow and develop and more of all having fun! I cannot wait to meet all of you.

Casey

Casey

Job Title: Pre-School Room Leader Joined: 2019

I am level 3 qualified. I absolutely love seeing and being part of children's development. I enjoy getting messy and using a range of resources to make activities exciting and fun! I have been at Puffins since 2019, recently I have taken on a Private Nannying role so I will be doing that alongside my new role here at Puffins as SENDco support.

Katie

Katie

Job Title: Early Years Practitioner Joined: 2021

I am really excited to join and work with all the amazing children at Puffins. With previous experience as a nanny for a couple of years, I'm really looking forward to starting my childcare course and kick-starting my career in childcare. I love arts and crafts and can't wait to make some beautiful creations with the children!

Tom

Tom

Job Title: Senior Early Years Practitioner Joined: 2022

My name is Tom and I have been a practitioner for over 20 years in different areas of education including nursery, schools, and being an assessor. I have enjoyed developing the children's prime areas in readiness for school. I have two children called Florrie and Albie and I enjoy going to watch Brentford FC. I am looking forward to starting my puffins journey.

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Sari

Job Title: Nursery Cook Joined: 2023

Level 2 Food Hygiene and Safety.


With 16 years of experience in the catering trade and a background in Hotel & Restaurant Management, Sari brings a wealth of knowledge and expertise to our team. Her dedication to providing the best food possible has already been appreciated by our little charges! In her free time, she is passionate about creating alternative remedies and practising Reiki. Sari expresses her creativity through her food, painting, and gardening. Sari has a special place in her heart for rescue dogs and currently shares her home with Nemo, a 10-year-old Jack Russell/Corgi mix along with 2 of her 3 children. Sari also has a green thumb and dedicates time to cultivating her garden. Originally from across the pond in America, she's called the UK home for an impressive 26 years!

Lizzie

Lizzie

Job Title: Early Years Practitioner Joined: 2024

I trained as a level 3 nursery nurse from college and have worked in a variety of different childcare settings. I have been an SEN 1-1 with primary school-aged children, teaching assistant, sure start centre assistant, Montessori setting, and other private nurseries for around 5 years. I did a lot of volunteering with the guiding association as a teenager and my first job was with a stage school as a teaching assistant. I took a break from working with children for a couple of years but decided to return after having a little one of my own. My little one is in the baby room and is enjoying being at Puffins as much as I am.

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Kate

Job Title: Early Years Practitioner Joined: 2023

I have worked in childcare for 13 years. I began my childcare journey in a nursery where I gained my qualifications. I then became a private nanny for 4 lovely families until I had my son Noah in December. I have loved having some time off with him spending quality time together, but am now looking forward to both our new journeys here at puffins.

Shanice

Shanice

Job Title: Assistant Early Years Practitioner Joined: 2025
Charlotte

Charlotte

Job Title: Early Years Practitioner Joined: 2024

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Kelly

Kelly

Job Title: Assistant Early Years Practitioner Joined: 2024

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