Monkey Puzzle Day Nursery Greenford

Tillermans Court, Grenan Square, Greenford UB6 0FT
Review Us
9.4 21 Reviews
  • Monkey Puzzle Day Nursery Greenford, Greenford
Welcome to Monkey Puzzle Day Nursery Greenford, located at Unit C, Tillermans Court, Grenan Square, Greenford, UB6 0FT.

Offering a welcoming home from home environment for children aged 3 months through to pre-school age, the nursery focuses on learning through play. The experienced and friendly team make sure that each day is engaging and fun for every child, all within a setting where they feel safe and comfortable.

The nursery includes separate rooms for children of different ages, each reflecting the seven areas of learning, as prescribed in the Early Years Foundation Stage. All of their facilities are designed to be accessible to every child.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Jana Penkova Ivanoska (Manager)

Number of Childcare Staff

  • 7

Total Places for Children

  • 150

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Our core hours are 7.30am – 6.30pm


    Session Times: Minimum 3 half-day sessions spread over 3 separate days per week - 7:30am – 1:00pm, 1:00pm – 6:30pm


    Full day – £97
    Session – £67

  • Please see our website for further fee information

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & 1 week at Christmas

Monkey Puzzle Day Nursery Greenford Reviews (21)

9.4

Monkey Puzzle Day Nursery Greenford has a Review Score of 9.4 (9.358) out of 10, based on 12 reviews in the last 2 years.
Over all time Monkey Puzzle Day Nursery Greenford has 21 reviews.

Overall Experience
  • 20
  • 0
  • 0
  • 0
  • 1
Date Published
  • 21
  • 6
  • 9
  • 12
  • 9
Reviewer Connection to Monkey Puzzle Day Nursery Greenford
  • 19
  • 2
Total of 21, showing 21-21
Review from Maryam T (Mother of Child) published on 26 October 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
It has taken me a couple of months to decide whether or not to write this review. However, after much thought, I have decided to speak about my experience. Firstly it is important to state that I would not recommend this nursery to anyone. If you care about your child's safety and well-being, I would
highly suggest you avoid this nursery at all costs. When my daughter first attended, there were members of staff which really helped and gave her the support she needed. However as time went on, they left and more and more staff left. The turnover of the staff was shocking. The owners of this nursery unfortunately are driven by money and don't have the well-being of the children at the forefront of their minds. My daughter was attacked supposedly by one other child, a scratch was what I was told on the phone by the manager. I came to the nursery to pick up my daughter (who can't talk) and I see her face has been battered. The staff had conflicting stories from the CCTV footage which was seen by the owners (I was not allowed to see for myself what happened to my child). This was a massive safeguarding issue and I was shocked to see how it was handled. I took my daughter out of this nursery for her own safety. Up to this day, I do not know the full story of what happened to her.
Reply from Cristina Grigoruta, Administrative Manager at Monkey Puzzle Day Nursery Greenford
Thank you for your review. At Monkey Puzzle Greenford we welcome all feedback and always use it to better the service we provide.
It is disappointing to learn that you did not have a good experience…
read more
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 9.4 (9.358)

Overview of Review Score

The Review Score of 9.4 (9.358) out of 10 for Monkey Puzzle Day Nursery Greenford is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Monkey Puzzle Day Nursery Greenford is calculated as follows: ( (140 Excellents x 5) + (3 Goods x 4) + (1 Poors x 2) ) ÷ 144 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.4 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Greenford is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 150 number of registered child places is 30. 12 Positive Reviews ÷ 30 = 0.4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (6)

Sukhy

Sukhy Gill

Job Title: Nursery Owner and Director Joined: 2016

My name is Sukhy and I am the proud owner of Monkey Puzzle Day Nursery Uxbridge. Previously I worked in the Banking industry for over 15 years acquiring a strong financial and management background before taking a career break to raise our two children, Malkit and Harleen. I am very much a hands on mother with a great passion for quality childcare and the drive to run a successful business.


The idea came to me around two years ago when Harleen had just started nursery. I would help out from time to time often taking an active part in activities and taking a keen interest in the way that it was run. I have always taken great interest in my children’s education so opening my own nursery was an opportunity that I just couldn’t pass by.


With my professional and family background, I bring a wealth of experience and knowledge to make Monkey Puzzle Uxbridge a huge success and a vital addition to the local community. A full time Nursery Manager with the appropriate qualifications will be recruited to manage the day to day business operations, whilst I look after growing the business and managing the relationship with staff and parents.

John

John Gill

Job Title: Nursery Owner Joined: 2016

My name is John and I, along with my wife Sukhy am the proud owner of Monkey Puzzle Day Nursery Uxbridge. We have two children of our own and I have always been a dedicated Father, supporting their care and education to encourage them to be the best that they can be.


My professional background is in Transport which is the industry I have flourished in for nearly 30 years and established myself as one of the UK’s leading Chartered Engineers. For the past 10 years I have operated as a Senior Director and have a proven record as an Executive leader to run multiple business units across numerous sectors.


Deciding which nursery to send your child to, especially if it’s your firstborn is a very serious, personal and emotional decision for parents. Our main objective is to make this decision an easier one by providing childcare of the highest quality, within a safe, secure and caring environment.

Cristina

Cristina Grigoruta

Job Title: Area Business Support Manager Joined: 2018

Hi, I’m Cristina and I am the Area Business Support Manager for Monkey Puzzle Uxbridge and Greenford.
My journey with Monkey Puzzle started in 2018 and, since then, I have learned lots of skills and I have developed positive relationships with parents, children, and staff.
Being in this role within the nursery, I have a very good understanding of what is needed for the nursery to be a success. My main focus is to support both nurseries in delivering exceptional care and education as well as ensuring compliance of all statutory requirements.
My favourite thing to do is spending time with my family, trying new food and going on nature walks.

Qualifications:
- Level 2 in Team Leading
- Level 3 in Business Administration
- Paediatric First Aid
-First Aid for Mental Health
- Food Safety & Hygiene Level 2
-Fire marshal training
-Designated Safeguarding Officer
-Safer Recruitment
- Health and Safety in childcare settings


Languages:
* Romanian
* English

Jana

Jana Penkova Ivanoska

Job Title: Nursery Manager Joined: 2022

My name is Jana and I am the new nursery manager at Monkey Puzzle Greenford. I started my career with Monkey Puzzle Uxbridge as the Pre-School Room Leader and in more recent years I was the Deputy Manager there. I am delighted to be moving to Greenford as Nursery Manager and look forward to delivering outstanding childcare for all of our children.


Over the past 10 years, I have worked in a number of nursery settings and I have experience with all age groups. I feel unbelievably grateful and blessed to be a teacher. Being a mother and a teacher is my everyday inspiration.


Through education I believe, an individual will receive the vital skills that are necessary to build a life that is successful and prosperous.


I like to spend my free time enjoying something that’s beneficial for my health. I love running and completed the London Marathon a few years ago.


Qualification, Skills and Experience:


– 10 year’s experience in childcare


– BA (Hons) in Education


– Paediatric first aid


Languages:


– English


– Macedonian


– Greek


– Bulgarian

Versha

Versha Khetani

Job Title: Deputy Manager Joined: 2021

Hello, I am Versha the Deputy Manager at Monkey Puzzle Greenford. I have worked in childcare for over 10 years and have an advanced Diploma in early years.


I am extremely passionate about providing your child with the best experience possible; with a focus on supporting the entire team to bring this into fruition. Working together, we hope to make sure that each day is special and filled with chances to discover new things as well as explore individual interests.


I am committed to working alongside the families attending our setting, all of whom will have the pleasure of working with our highly qualified and loving team, on a daily basis.


Qualifications, Skills & Experience:


10 years’ experience in childcare
Advanced Diploma in early years.

Milica

Milica Vukasinovic

Job Title: Nursery Deputy Manager Joined: 2023

Hi! My name is Milica, and I’m the Deputy Manager at Monkey Puzzle Greenford. I have worked in Early Years for just under 4 years and have a diploma in Early Childhood Studies.


I’m extremely passionate about providing quality care and teaching within Early Years, and making sure children are being given the best possible childhood. Throughout my experiences, I have mainly been situated in the preschool room. Here, I like to focus on areas that will support your child's development as much as possible before starting reception.


In my free time, I enjoy spending time with friends & family, travelling, and making the most out of life.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Monkey Puzzle Day Nursery Greenford to verify any information. View our terms and conditions. Monkey Puzzle Day Nursery Greenford has an Enhanced Service - more info.