Monkey Puzzle Day Nursery West Norwood

The Old Fire Station, 445 Norwood Road, London SE27 9DN
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7.2 11 Reviews
  • Monkey Puzzle Day Nursery West Norwood, London
Monkey Puzzle Day Nursery West Norwood offers children a great early years learning experience.   

With rooms for various age ranges and each room reflects the seven areas of learning, as prescribed in the Early Years Foundation Stage.

Highly skilled staff keep parents up to date with the daily progress of their child.

Fees are inclusive of freshly prepared breakfast, lunch, tea, snacks and drinks, branded nappies, wipes and creams.

Daily menus are selected by a professional nutritionist to meet the nutritional requirements of children.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Rebecca Gordon (Manager)

Number of Childcare Staff

  • 5

Total Places for Children

  • 60

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Funding & Fees

  • Under 2 year olds (3 months – 2 years):
    Full day – £89.00.


    Over 3’s:
    Full day – £80.00.


    Over 2 year olds (2 – 3 years):
    Full day – £83.25

  • Please see our website for fee information.

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Christmas

Monkey Puzzle Day Nursery West Norwood Reviews (11)

7.2

Monkey Puzzle Day Nursery West Norwood has a Review Score of 7.2 (7.166) out of 10, based on 1 reviews in the last 2 years.
Over all time Monkey Puzzle Day Nursery West Norwood has 11 reviews.

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Total of 11, showing 1-11
Review from B R (Mother of Child) published on 16 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We've had a wonderful experience at Monkey Puzzle. From the very beginning, the staff has been warm, caring, and attentive to our child's needs. The environment is safe, clean, and full of engaging activities that support learning through play.
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Review from Maya J (Mother of Child) published on 9 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a nursery is never an easy task! I was very apprehensive about sending my daughter off for the first time. I had looked at many nurseries in the area and Monkey Puzzle Day Nursery West Norwood stood out high amongst the rest. The staff and nursery director always show a very high level of
knowledge and care towards my daughter and other children. Their daily programs and activities go above and beyond the basics that you would expect and so many important life skills are taught to the children through play and various activities throughout each day. We had many concerns during this Covid-19 phase, however the nursery director and her team were continually on hand to reassure us and have manged this whole process smoothly, with minimal disruption to the children and continue to do so. I highly recommend this nursery.
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Review from M F (Mother of Child) published on 6 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Monkey Puzzle Day Nursery West Norwood has a fantastic and dedicated team, they clearly consider what our little one is interested in and how to help him develop and play across all areas. He's got loads better with eating more foods and they do cooking with them. His reading has come on. They also
do loads of other stuff like yoga and dance. Drop off is fine and we get lovely little smiles when he spots his new friends! There is a lovely mini-lending library. I've found them helpful with any questions, even if my questions seem a bit silly sometimes. We're getting on top of toilet training now and they have been so helpful there too.
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Review from Nicola F (Mother of Child) published on 6 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has flourished since his time at Monkey Puzzle Day Nursery West Norwood. He is visibly a more confident child and looks forward to going each day. The on-site facilities are brilliant and management and staff are caring and always their best to deal with any queries. I have been particularly
impressed with the steps put in place for the management of Covid-19 to ensure children, staff and parents are kept safe. If you are looking for a nursery place, I cannot recommend the owners and their team enough!
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Review from Kate M (Mother of Child) published on 20 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love this place! The staff, environment, activities, everything is faultless.


It’s a big open plan space.
Always clean and feels safe.
Staff who are engaged, kind and warm.
Lots of activities like Spanish lessons etc.
Brilliant food menu - healthy, organic and homemade.
A manager who really

cares.
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Review from Mariam M (Mother of Child) published on 14 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves it here. Food is amazingly healthy and great, children are being given a variety of organics and homemade food. The nursery accommodates children with special dietary requirements. In addition to their five-star meals, children have access to a climbing wall, get extra
activities. i.e. yoga and Spanish lessons. There is a warm atmosphere, staff are AMAZING, WELCOMING, DEDICATED. They help parents who are in a hurry to get to work (basically do your drop-offs and pick-ups, they do the rest for you). Children learn through play, each Wednesday they are allowed to bring something in from home and talk about it. Parents can track the menu of the day and how much your child ate throughout the day in addition to their daily/weekly activities. The director is a lovely, dedicated mother who has a high standard in children’s early development. The preschool staff members are wonderful. I highly recommend this nursery.
Reply from Sheena Patel at Monkey Puzzle Day Nursery West Norwood
Thank you for the lovely message. It is always a pleasure.
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Review from Jake (Stepfather of Child) published on 11 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a working parent with a child, care for my child is of the highest importance to me. Finding a suitable nursery in SE area was a long search until I have visited the newly open Monkey Days Nursery, West Norwood. The staff are polite, informative about my child's daily activities. The nursery is
colourful and very child-friendly, the set up is excellent for a child development at first hand and now it more apparent. This is demonstrated through my child's development since attending this nursery.
Reply from Sheena Patel at Monkey Puzzle Day Nursery West Norwood
Thank you for your lovely review, it is always a pleasure.
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Review from Cait B (Mother of Child) published on 19 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have chosen to send our daughter to Monkey Puzzle West Norwood as it clearly has the right ethos and level of expertise at its core. We have been shocked by some nurseries we visited and were so relieved to find Monkey Puzzle West Norwood. The thoughtful design and planning, resources, care plans,
staff, outdoor space and more mean that we feel our daughter will get the very best of care and early years education.
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Review from Jon G (Father of Child) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looked at loads of nurseries in the area and we both think this is by miles the best for our son. We really like the space - pretty amazing climbing wall painted like a jungle (never seen anything like this before!!). Very friendly staff, lots of experience.
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Review from Jo N (Mother of Child) published on 7 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 18-month-old daughter absolutely loves it here. The staff are super friendly and caring and the nursery itself is really impressive. We've never had any tears and our daughter can't wait to get there in the mornings! We'd looked at a few nurseries and had already started with a childminder when
we met the team. We knew instantly that this was the right place for us so finished with the childminder and got her a place... and we have absolutely no regrets at all. The organisation and level of care is terrific and it's wonderful to be able to go to work, knowing our child is properly cared for. Would definitely recommend.
Reply from Sheena Patel, Director at Monkey Puzzle Day Nursery West Norwood
Thank you.
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Review from Melanie P (Mother of Child) published on 1 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn’t recommend this nursery highly enough. My children have attended another highly rated local nursery but on a recommendation, I took them to visit and we all fell in love with the place.
The staff are warm, welcoming and full of fun and the facilities are on a different level to our old nursery.
Being in an old fire station couldn’t be better as far as my son is concerned.
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Current Review Score: 7.2 (7.166)

Overview of Review Score

The Review Score of 7.2 (7.166) out of 10 for Monkey Puzzle Day Nursery West Norwood is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.083 for Monkey Puzzle Day Nursery West Norwood is calculated as follows: ( (1 Excellents x 5) + (11 Goods x 4) ) ÷ 12 Ratings = 4.083
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.083 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery West Norwood is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12. 1 Positive Reviews ÷ 12 = 0.083
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

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Sheena Patel

Job Title: Nursery Owner and Director Joined: 2017

Sheena Patel
Owner and Director


My name is Sheena Patel. I am a dedicated mother and qualified physiotherapist. Through my career and family life I have developed a passion for nurturing, teaching and supporting children. I am very familiar with the competing demands of work, young children and the stresses of finding the right childcare.


I understand first hand the important role an excellent nursery plays in a child’s development.


During my career as a chartered physiotherapist, I have worked with children of all ages, spending time in paediatric departments and neonatal baby units. More recently, I have treated children and adults with muscle and joint injuries. My profession has required me to develop excellent skills in teaching, caring for, and motivating patients and their families.


Becoming a mum 6 years ago made me reconsider my career aspirations. I watched my children develop and grow and found myself constantly amazed by the spirit, tenacity and creative ability of young children. My experience has been incredibly rewarding and ignited a passion within me for early years learning.


As a mum, I aim to provide a loving, stable and nurturing environment to support my children’s social and emotional development. Young children thrive on care and attention. When you are part of this positive experience they give so much love back. It is this personal experience that I combine with the skills and learning gathered from my clinical career.


I understand the importance of health and safety and its role in ensuring the well being of our precious children. Together, with my team, we strive to create an environment that delivers the highest quality care. The design and standards of care of our nursery are child-focused and thought out with my own children in mind.


I promise to give you the peace of mind that your little ones will be cared for in a loving, safe and fun environment, where they can learn, develop and thrive. It is a place I would have wanted my children to come.

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Melissa Benjamin

Job Title: Nursery Manager Joined: 2018

Melissa Benjamin
Nursery Manager


My name is Melissa Benjamin, I am the Nursery Manager here at monkey puzzle West Norwood. I am a professional, qualified Nursery Practitioner with over fifteen years experience. I am passionate about children and enjoy working with all age groups. I am a motivated individual who is able to work in a busy environment and produce high standards of work. I am enthusiastic, self- motivated and a creative person who is always up for new challenges. I am a firm believer of Oscar Wilde’s quote that “ The best way to make children good is to make them happy”. Please feel free to come and speak with me at any time.

Frequently Asked Questions about Monkey Puzzle Day Nursery West Norwood

What is the Age Range of Children that Monkey Puzzle Day Nursery West Norwood accepts?

Monkey Puzzle Day Nursery West Norwood accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Monkey Puzzle Day Nursery West Norwood Open?

Monkey Puzzle Day Nursery West Norwood is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Monkey Puzzle Day Nursery West Norwood have capacity for?

Monkey Puzzle Day Nursery West Norwood has capacity for a total of 60 Children.

How far is Monkey Puzzle Day Nursery West Norwood to the centre of London?

5.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Monkey Puzzle Day Nursery West Norwood to verify any information. View our terms and conditions. Monkey Puzzle Day Nursery West Norwood has an Enhanced Service - more info.