Step Start Mountnessing Nurseries

281 Roman Road, Mountnessing, Brentwood CM15 0UH

Step Start Mountnessing has been purpose-built to deliver the best in education and care to all of children. Core values include; education, care and fun.

At Step Start their is a true dedication to the development of your child through curriculum, enthusiastic staff and a strong parent partnership.

The nursery is always full of exciting adventures for children to learn through interactive play, enjoying every minute of the day!

Owner: Step Start Nurseries Mountnessing Ltd

Person in charge: Sophie England (Manager)

Local Authority / Social Services: Essex County Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 42

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1900

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.4 (maximum of 10) for Step Start Mountnessing Nurseries is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Step Start Mountnessing Nurseries in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.8 for Step Start Mountnessing Nurseries is calculated as follows: ( (48 Excellents x 5) + (12 Goods x 4) ) ÷ 60 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.595 Points relating to the number of positive Reviews for Step Start Mountnessing Nurseries is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8.4 Target = 0.595

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Step Start Mountnessing Nurseries has a Review Score of 9.4 (9.395)

Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Step Start Mountnessing Nurseries?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Step Start Mountnessing Nurseries

  • Mother of Child
    5

After an awful experience at a different nursery, I found Step Start and I'm so pleased I did. From my initial visit, I was blown away by the friendliness and professionalism of all members of staff and management, not to mention the facilities and outdoor space available for my daughter. Her settles went really well and when dropping her off for her first full day, I can genuinely say that I felt no anxiety at all. I completely trust this nursery in providing exemplary care for my child. Highly recommend.

How likely would you be to recommend Step Start Mountnessing Nurseries? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Choosing Step Start, that was a brand new nursery with no reviews to go on, was a tricky decision to make. Especially as the competition was well established and had rave reviews. Now we’re are 6 months in, I couldn’t be happier with my decision. My baby is in five days a week, and he is completely happy and content there.
The staff are great and I have always been completely satisfied with the care received. The outside space felt small initially and I had initial worries about how this would fulfil a growing boy. But as the nursery has access to school grounds daily, this feels less of a concern. Communication from the management is regular and informative. The app they use which allows us to see step by step of every day is a fab idea. I would highly recommend Step Start to anyone considering it. And I feel pleased that my baby has three more happy years there before starting school.

How likely would you be to recommend Step Start Mountnessing Nurseries? Extremely Likely

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Average Rating:   4.9 out of 5

Since starting Step Start 5 months ago, my little boy's development has come on leaps and bounds. His vocabulary and behaviour have improved massively. He is smiling from the time we drop him off until we pick him up at the end of the day which shows how much he really enjoys going. All the staff are so lovely and brilliant with the children. The nursery itself is so clean and full of different activities for the children to play with. The Famly app is also brilliant! I was really nervous about sending my little boy to a nursery but it has been by far the best decision we made and we are so glad we picked this one!

How likely would you be to recommend Step Start Mountnessing Nurseries? Extremely Likely

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Average Rating:   5 out of 5

We have been delighted with the progress our daughter has made since coming to Step Start. She has flourished in herself and is more confident and capable than previously. The staff are approachable, caring and foster a love of learning which is important to us. The children have so much fun with a wide variety of activities, it's wonderful to see.

How likely would you be to recommend Step Start Mountnessing Nurseries? Extremely Likely

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Average Rating:   4.8 out of 5

My son started here following a poor experience elsewhere. From our initial enquiry, we have been welcomed by the manager and her team. My son is very happy, eager to go and worn out when he comes home. The manager is knowledgeable, helpful and very supportive and we finally feel settled.

How likely would you be to recommend Step Start Mountnessing Nurseries? Extremely Likely

Overall Standard

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Learning

Resources / Equipment / ICT

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Value for Money

Average Rating:   4.3 out of 5

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