Owl & Bear Daycare - Walderslade Nursery

Princes Avenue, Next to Morrisons, Chatham ME5 7PQ
9.0 61 Reviews
  • Owl & Bear Daycare - Walderslade Nursery, Chatham
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Owl & Bear Daycare
  • Privately Owned

Person in Charge

  • Lewis Clarke (Manager)

Number of Childcare Staff

  • 18

Total Places for Children

  • 72

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Competitive fees, please discuss during tour of nursery.

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • Parking is within the car park of Morrisons Supermarket and at the rear of the Nursery

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Owl & Bear Daycare - Walderslade Nursery Reviews (61)

9.0

Owl & Bear Daycare - Walderslade Nursery has a Review Score of 9.0 (9.003) out of 10, based on 6 reviews in the last 2 years.
Over all time Owl & Bear Daycare - Walderslade Nursery has 61 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Owl & Bear Daycare - Walderslade Nursery
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Total of 61, showing 21-40
Review from Sophie B (Mother of Child) published on 7 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery. My son has grown leaps and bounds since being here. Would recommend to anyone. I have recently just started my youngest son and they have been really great at settling him in. Lovely people too.
Reply from Lewis Clarke, Manager at Owl & Bear Daycare - Walderslade Nursery
Thank you for your kind review. All our staff are committed to ensuring that all of the children in Owl & Bear leave our setting being happy, independent and resilient learners.
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Review from Lisa H (Mother of Child) published on 3 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Owl & Bear since the beginning of January. The nursery were amazing at working with me and supporting me with being able to take her on at such short notice and taking into account my personal situation as my previous childcare had stopped unexpectedly. The team there
are amazing and extremely friendly. My daughter has had a great time since she started there and I am very impressed and grateful for the regular updates they give me on her day. I highly recommend them to any and every one!
Reply from Lewis Clarke, Manager at Owl & Bear Daycare - Walderslade Nursery
Thank you for acknowledging how committed and passionate our staffing team are. We appreciate your kind feedback.
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Review from Carly P (Mother of Child) published on 23 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have had great experiences with this nursery; they love the staff and always come home happy. They love the garden and the animals and have learnt so much with the help of the nursery, and they have massively helped my son with his speech. I would highly recommend Owl & Bear.
Reply from Ruth Baker, Owner at Owl & Bear Daycare - Walderslade Nursery
Thank you! We think it's very important for children to learn about animals and the importance of caring for them. The guinea pigs and the chicks we hatched were loved by all the children and helped…read more
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Review from Joanna S (Mother of Child) published on 17 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Owl & Bear is such a lovely day nursery. The staff are super friendly and helpful, and the rooms are clean. My little boy always enjoys the food and snacks!
I would certainly recommend this nursery to my friends!
Reply from Ruth Baker, Owner at Owl & Bear Daycare - Walderslade Nursery
Thank you! Owl & Bear Daycare pride itself with offering a nutritious and diverse menu, following the government guidelines on Healthy Eating in Early Years.
Our staff always take pride in their…
read more
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Review from Eve S (Mother of Child) published on 24 December 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
My previous review was a glowing 5 stars. My daughter started at, what was then Monkey Puzzle in August 2018 and the staff and setting were amazing.


I don't want to say too much for fear of breaching the review policy on here, but suffice to say that the nursery is not what it once was. To the point

that we are removing my daughter to a new setting.


My concerns were raised with the nursery on a few occasions and actually saw some improvements made, but there is so much more that I feel could be done.


Also, the staff listed on this site are no longer present at Owl and Bear, as turnover in that area is one of the highest I have ever seen in my 25-year career.

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Review from Carissa H (Mother of Child) published on 15 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management have been absolutely fantastic, extremely helpful, especially over lockdown, and with my daughter who has speech and language delays. I can't thank them enough!
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Review from Charlie V (Father of Child) published on 27 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were recommended this nursery by a work colleague, they are very accommodating and will go out of their way to accommodate requests.
However, my wife and I were still really nervous about our son attending nursery as he has never been apart from either one of us and is our firstborn. The staff
were brilliant with him and us, his first day went without a hitch, he came running out beaming and we couldn't be happier.
Would highly recommend this lovely nursery.
Reply from Ruth Baker at Owl & Bear Daycare - Walderslade Nursery
We will always do our best to accommodate every parent and child within our nursery and thank you for acknowledging this.
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Review from Pav C (Father of Child) published on 25 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first child went to the nursery, and now with our little one, we are so happy to have a place at this nursery.


The owner is always there, which is really nice to see. The staff are all lovely, and the nursery team are amazing. Thank you for looking after our children and caring for them as if

they are your own. It makes going to work easier and gives us peace of mind.
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Review from Adam S (Father of Child) published on 24 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery has significantly improved following feedback from my wife and myself regarding the amount of information we wanted regarding our daughter’s day.


She has loved her time here and will miss it when she goes to school.

Reply from Annabel Bushell at Owl & Bear Daycare - Walderslade Nursery
Thank you for your feedback!
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Review from Tyler B (Brother of Child) published on 24 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has attended the nursery since it opened and I have collected her with my grandmother when my mother is working. I love the garden!
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Review from Heather B (Grandmother of Child) published on 24 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant staff. Always made to feel welcome and valued. Would have loved to have sent my own children here back in their day. Children always look to be enjoying the activities provided. Well done everyone. After completing the last section of the review I had to return to this and add that I would
have liked to have put super and fantastic in some of the boxes not just excellent.
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Review from Katie J (Aunt of Child) published on 23 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My niece goes to this nursery and I regularly collect her with mum. She has a great time and I would highly recommend this nursery.
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Review from Charley M (Mother of Child) published on 23 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child attends this nursery and when I go to collect her, the staff are all very lovely and friendly. This sets an extremely good environment for me to leave my daughter in their care. Recently had a parents evening and was amazed by how many activities they are taken out with my daughter. It was
lovely to see pictures of her enjoying herself throughout the weeks.
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Review from Louise D (Mother of Child) published on 23 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves her time at nursery school. She is always happy to go and loves the different things she does here. Staff are lovely. They tell me what she’s done in her day.
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Review from Sam F (Father of Child) published on 18 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little man has been attending nursery for a few months now, mum was extremely anxious as he is our first and has never been left before.
The staff here instantly put us at ease, the nursery day and structure was explained to us and after our look round, we were sure this was the right place for
us - we were not disappointed.
Little man settled really well and is always happy to go - all the staff are welcoming and his day seems full of fun things. We've noticed his speech has come on lots - we get told about his day, food etc. on collection. 2 very happy parents. Recommended *****
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Review from Susan S (Mother of Child) published on 2 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to this nursery since September 2018. She loves going to nursery- always comes out with a smile on her face. She eats very well when she’s there. I like it that I get a daily report in her diary, so I can see what she’s been up to. I have attended 2 parents evenings, which
is nice for me to see how she is progressing.
I love it that she gets to mingle with other children.
All the staff are very approachable and warm. The building itself is very welcoming and child friendly.
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Review from Katie C (Mother of Child) published on 29 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our son has flourished since going to this nursery and I trust the members of staff wholeheartedly. He has made connections with all staff at the nursery and made lots of friends since being there.
The staff have helped us tackle potty training (despite additional bowel difficulties), have listened
to and worked with us when doing this.
The nursery is always clean and seems to have lots of resources for whatever the kids like to do.
The staff are generally good at communicating with us as parents, and I feel I have a good understanding and knowledge of the activities my son get up to on a daily basis.


In terms of improvements to be made, I would love to see the nursery use an online tool to upload work and info too so that my partner and I can log onto view. I know many nurseries use this nowadays, but this one seems to be a bit behind on the use of technology. It could help improve the involvement of parents and help parent engagement and communication.

Reply from Annabel Bushell, Deputy Manager at Owl & Bear Daycare - Walderslade Nursery
At our nursery we haven't yet brought into an online or electronic portal with learning journeys or contacting parents, simply due to the safeguarding aspect and not feeling any of the systems, at…read more
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Review from Dawn S (Mother of Child) published on 29 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has been up and down at nursery but the staff are always honest about how she is. We placed her in nursery to help with socialising with other children and she has made many friends. I find the staff very helpful and happy to sit and discuss any concerns you may have. The nursery overall
is bright and has many different areas for children to play. My daughter loves painting and especially song time.
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Review from Jo D (Mother of Child) published on 29 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter started 6 months ago and I couldn’t be happier. She has settled in very well and is happy to go to nursery each day. We have the staff to thank for this. Very friendly and supportive. My daughter has built a very good relationship with her key person and one or two other members of staff
in particular and trusts and finds comfort with them. This is something that I value greatly as a parent and in turn find comfort with.
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Review from Philippa A (Mother of Child) published on 19 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is now 18 months old and has been attending this nursery for six months. He loves it and has developed so many skills during this time. I am so pleased I decided on this nursery for him and look forward to seeing what he learns in the future thanks to the wonderful staff there.
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Current Review Score: 9.0 (9.003)

Overview of Review Score

The Review Score of 9.0 (9.003) out of 10 for Owl & Bear Daycare - Walderslade Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.986 for Owl & Bear Daycare - Walderslade Nursery is calculated as follows: ( (71 Excellents x 5) + (1 Goods x 4) ) ÷ 72 Ratings = 4.986
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.017 Points relating to the number of positive Reviews for Owl & Bear Daycare - Walderslade Nursery is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4. 6 Positive Reviews ÷ 14.4 = 0.417
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Owl & Bear Daycare - Walderslade Nursery to verify any information. View our terms and conditions. Owl & Bear Daycare - Walderslade Nursery has an Basic Service - more info.