Daisy Fays Nursery Chiverton Cross

Daisy Fays Chiverton, Blackwater, Truro TR4 8HS

Group: Daisy Fays Nurseries

Person in charge: Emma Ashman (Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 8

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 36

Age Range: from 0 years 1 months to 5 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays, Easter & Christmas

Overview

The Review Score of 9.9 (maximum of 10) for Daisy Fays Nursery Chiverton Cross is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Daisy Fays Nursery Chiverton Cross in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.875 for Daisy Fays Nursery Chiverton Cross is calculated as follows: ( (211 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 240 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Daisy Fays Nursery Chiverton Cross is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 19 Reviews ÷ 7.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Daisy Fays Nursery Chiverton Cross has a Review Score of 9.9 (9.875)

Average Ratings

  • Excellent
    18
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Daisy Fays Nursery Chiverton Cross?

  • Extremely LIKELY
    20
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Daisy Fays Nursery Chiverton Cross

  • Mother of Child
    18
  • Father of Child
    2

Excellent nursery, great feedback at the end of the day. Staff are fantastic. Would recommend any parents to bring their child here.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   5 out of 5

Emma, Manager at Daisy Fays Nursery Chiverton Cross responded to this review on 10 Apr 2018:

Thank you!

Excellent nursery, wonderful staff. My child is very happy there. Very detailed feedback at the end of the day and you never feel rushed. Staff take the time to listen to any concerns and act accordingly. Very supportive if issues arise.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   5 out of 5

Emma, Manager at Daisy Fays Nursery Chiverton Cross responded to this review on 10 Apr 2018:

Thank you!

All round fantastic nursery. Would highly recommend. My daughter is always so happy to go to nursery and always leaves on having had a good day.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   4.9 out of 5

Emma, Manager at Daisy Fays Nursery Chiverton Cross responded to this review on 10 Apr 2018:

Thank you!

Lovely, bright and airy nursery, always clean. Lots of interesting activities set up each day themed around the weekly topic which my daughter really enjoys. My daughter loves all of the staff and the children here.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   4.9 out of 5

Emma, Manager at Daisy Fays Nursery Chiverton Cross responded to this review on 09 Apr 2018:

Thank you!

Daisy Fays Chiverton is very welcoming and the staff are always smiling no matter the time of the day or day of the week. My little girl felt instantly settled here. The feedback on a daily basis is brilliant and they are more than happy to answer any questions I have. Part of us choosing this nursery was the cleanliness after visiting others it really did stand out. I also love that in the under 2's room there is a dedicated nap room with cots and pushchairs to ensure nap time is as comfortable as possible.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   5 out of 5

Emma, Manager at Daisy Fays Nursery Chiverton Cross responded to this review on 09 Apr 2018:

Thank you!

My son has been attending Daisy Fays for approximately 18months and he loves it. The staff are all kind, caring and totally professional and are always available and happy to discuss any concerns I may have. It’s lovely to feel he is happy and in a safe environment while he’s there. I’m always recommending Daisy Fays to any friends looking for a nursery.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   5 out of 5

Emma, Manager at Daisy Fays Nursery Chiverton Cross responded to this review on 09 Apr 2018:

Thank you!

The nursery is bright, very clean, and inviting. My little boy absolutely loves his 3 days a week here. He settled in straight away because the staff were very friendly, calm and caring. They have different themes and do lots of activities. The menu is varied which means he gets a good balance of food throughout the week. We were impressed when we initially looked around and when he started it certainly lived up to my expectations.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   5 out of 5

Emma, Manager at Daisy Fays Nursery Chiverton Cross responded to this review on 19 Oct 2017:

Thank you!

I am extremely happy with DF (Daisy Fays) because my two girls are so happy there. They are always very happy to be left and they come home with good crafts. They are very happy eaters at the nursery and I think the staff show very good examples of care, hygiene, and above all manners and smiles.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   4.8 out of 5

Daisy Fays is a welcoming and friendly nursery - my son has been settling in over the past few weeks and every member of staff has gone out of their way to ensure he settled as quickly as possible - it's a lovely warm and caring environment, I have already recommended Daisy Fays to friends! I can't praise you enough for the care and attention you give my son. Thank you!

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   5 out of 5

Emma, Manager at Daisy Fays Nursery Chiverton Cross responded to this review on 14 Sep 2017:

Thank you!

Staff at the nursery are excellent. My son has multiple food allergies and I was impressed with how seriously this was taken by the staff and the robust management plan of his allergies that were put in place. I feel confident in leaving my son in their care and he thoroughly enjoys his time there. Fully recommended this nursery.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   5 out of 5

Emma Ashman, Manager at Daisy Fays Nursery Chiverton Cross responded to this review on 04 Sep 2017:

Thank you!

My 2-year-old has been at Daisy Fays Chiverton Cross for just over 7 months now and she's settled so well. All the staff are brilliant and have made my daughter feel so relaxed and comfortable in her surroundings there are times when I think she'd rather stay and keep playing! Overall I feel it's a great environment for babies and toddlers. Lots of fun and games and she's definitely learning lots as she comes home talking about the things she's done and singing songs she's learnt ( twinkle, twinkle little star cutest thing ever). Fantastic nursery, smart, safe and I genuinely feel like they care about my baby (she went to another nursery for a few days where it felt like she was just a number). Would definitely recommend both of Daisy Fays nurseries.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   5 out of 5

Fay Caruana, Owner at Daisy Fays Nursery Chiverton Cross responded to this review on 07 Aug 2017:

Thank you for your lovely review.

My son's face lights up when we arrive at Nursery, and it seems (he is only one so cannot tell me) that he has a wonderful time there. I was very impressed with the purpose built facilities, and standards adhered to ensure that the personal and educational needs of each child are met, whilst allowing them to have a really lovely and fun time. The little report sheets at the end of the day are really thorough and I love knowing what my son gets up to on the days I have to work and cannot be with him. The staff are all so friendly and caring, and the things he is given to eat sound delicious. Good job Team Daisy. Thank you.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   5 out of 5

I am so pleased that I chose this nursery! I have been really anxious about leaving my daughter at a nursery but from the first time of viewing the nursery, all of the staff have been amazing! Everyone is friendly and started to put my mind at ease from initial viewing.

My 10-month-old daughter has only been there a few weeks but she is always happy when I pick her up and well cared for. They give me a form with details about what has happened during the day, what she's eaten, nappy changes, what she's enjoyed playing with, etc, which I really wanted so is great!

Everyone has been really supportive of trying to maintain a similar routine to what we do at home.

I feel confident that whilst we're at work our Daughter is being looked after by a fantastic nursery. I would definitely recommend Daisy Fays!

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   5 out of 5

Lovely friendly atmosphere, staff are always happy as are the children. My son loves it there and gets very excited when we pull up in the carpark, I feel happy and confident about leaving my child in their care and love the feedback.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   4.8 out of 5

My child is always happy and well cared for, this says all I need to know. Staff are friendly and helpful if I have any questions, but don't always offer up info on feedback such as what she has done or eaten, so I am not always sure.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   4 out of 5

My son has now been at Daisy Fays a year and loves it. There have even been occasions he hasn't wanted to leave when I arrive to collect him! The staff are all warm, friendly and professional and provide a happy and safe childcare setting.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   5 out of 5

Daisy Fays is an excellent nursery. Our son loves attending and really looks forward to his nursery days. He does a huge range of activities, he particularly enjoys playing on the balance bikes and doing messy play. He plays outside every day and comes home with tales of all the exciting things they have done. His favourite activity recently was making a space rocket and learning all about the planets! The staff are always warm, friendly and professional. They take an active interest in our son and he clearly enjoys spending his time with them.

Our son has a good routine at nursery and the staff were really flexible to fit in with what we usually do at home. He loves the food and snacks that he gets and really enjoys sitting down with his friends to eat.

It makes such a difference to us to know that our son is happy and well cared for while we are at work. I would thoroughly recommend Daisy Fays to anyone looking for a nursery for their child.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   5 out of 5

The staff at Daisy Fays are always friendly and approachable, our little one settled in very well and we were supported as apprehensive parents. The nursery is such a lovely, clean environment and we always look forward to hearing about what our little one has been up to while at nursery.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   4.3 out of 5

Lovely new nursery, immaculate (unlike the previous nursery), friendly staff. Our little daughter has been so happy here and we can't fault the lovely care she has. Her health has improved beyond belief since starting at Daisy Fays 1st class, easily the best around these parts!

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   4.9 out of 5

I was so nervous about my 8-month-old starting a nursery, I knew the benefits but I was so anxious. I took my baby for a look around and was straight away put at ease. We were welcomed by a confident, caring team of experienced practitioners who made us both a lot happier. The nursery has a lovely atmosphere, its clean, fresh and has so much for the children to do.
My baby has settled so well and enjoys his 3 days a week there. The team are supportive and very understanding towards myself and my boy.
I especially like the age appropriate outdoor area which is full of things to look at and do.
I'm so glad we picked Daisy Fays Chiverton and the main reason for our choice was the good reputation of their Carnon Downs nursery.

How likely would you be to recommend Daisy Fays Nursery Chiverton Cross? Extremely Likely

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Average Rating:   4.8 out of 5

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