Bright Eyes Childcare, St Austell, Cornwall
Bright Eyes Childcare, St Austell, Cornwall
Bright Eyes Childcare, St Austell, Cornwall

Owner: Bright Eyes Childcare

Person in charge: Heidi Bright (Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 18

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 54

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & 1 week at Christmas

Fees Guide: 8am-1am or 1pm-6pm £25.00, 9am-3pm £30.00, 9am-5pm £40.00, 8am-6pm £47.00 - snacks and drinks. Meals are charged or option to bring a packed lunch.

Directions:

Come into St Austell down centre on South Street, going up the hill turning right, onto Church Street. Go past the Church, Barclays Bank and Tengo Cafe and you will see a pub the Queens Head straight ahead of you with a small road to the left of the pub. Go up that road past the Manor House Dentist, past a small car park. Continue up the road past the West Face Othodontist and it is the 2nd turn on the left sign posted with green metal railings. Follow the road around into the car park.

Visiting:

Bright Eyes welcomes visitors at any time however to get the best out of viewing children activities they ask that you visit before or after lunch times (11.45am-1.00pm)

Parking:

Bright Eyes provide a car park for six cars with a one way drop off system in operation. Please enter at the top entrance and follow the road around.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 Bright Eyes Childcare has a Review Score of 9.9 (9.884)

The Review Score of 9.9 (maximum of 10) for Bright Eyes Childcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Bright Eyes Childcare in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 25 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.884 for Bright Eyes Childcare is calculated as follows: ( (274 Excellents x 5) + (36 Goods x 4) ) ÷ 310 Ratings = 4.884

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bright Eyes Childcare is based on 25 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 25 Reviews ÷ 10.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    24
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Eyes Childcare?

  • Extremely LIKELY
    25
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Eyes Childcare

  • Mother of Child
    22
  • Father of Child
    4

Really happy. I have no concerns.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 04 May 2017:

Thanks so much for taking the time to review us Christine, we really appreciate your feedback.

Myself and my partner are very pleased with how well our daughter has settled in. All of the girls have been very welcoming towards me, my partner and daughter. She has settled really well into the nursery and gets really excited when we pick her up. The nursery provide a good range of food for the children and our daughter always has fun doing all the exciting activities they plan.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 04 May 2017:

Hi Sarah, thank you so much for taking the time to review us and its lovely to hear your positive comments. We are overjoyed your daughter feels confident to play and explore with us. We look forward to continuing to develop her learning with us.

Both of my children are happy, settled and secure at Bright Eyes Childcare. They are consistently learning new things and the setting, particularly the garden/outside space is amazing. The staff are great and I'm happy knowing I've trusted them with caring for my children.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 4.8 out of 5

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 04 May 2017:

Thank you so much for leaving a review for us Gemma we really appreciate your feedback and are so pleased you are happy with the setting and the practitioners - it is a pleasure to have your children with us for their learning journey.

My son has gained lots of confidence and independence since joining Bright Eyes Childcare. His key worker does an amazing job at this and has a great bond with my son which I feel has helped him loads. I am very happy with this nursery and all the lovely staff that work there. Thank you.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Tara, Admin at Bright Eyes Childcare responded to this review on 03 May 2017:

Many thanks for your review Katie, we will really enjoy watching your son grow and develop with us :)

My son started bright eyes only a few weeks ago and I couldn't recommend them enough. The staff are so friendly and welcoming, after my son being with me 24.7 it was very hard to leave him with anyone else but within only a few sessions at Bright Eyes he is so settled, he's so happy and smiley when he goes in now, I can hand him over with no fuss and leave to go to work happy knowing he's happy. I love the app and the regular updates and photos. The staff show me what he is doing on a daily basis. Thank you to everyone at Bright Eyes.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 28 Feb 2017:

Hi Leanne, Thank you for your lovely review of us and we are so happy your son has settled so well with us.

I was apprehensive about putting our daughter into nursery, but it was the best decision we ever made. Our daughter has developed so much and the staff are always happy to help. Our daughter is always happy to see the girls who work there. Fantastic staff, lovely food is always served and there's always someone to help if needed. We have taken advantage of the ADHOC sessions occasionally and have always been accommodated. Amazing nursery.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 28 Feb 2017:

Hi Zerine,
Thank you so much for taking the time to leave a review and we are so pleased you are happy with the care we provide for your daughter, it is always a pleasure to have her.

Since my two children have been at Brighteyes Nursery, they have both showed amazing progress with their development and understanding. My little boy was never confident until he found his feet in the baby room with the support from the girls in his room. All three rooms have amazing supportive, hard working girls in who dedicate so much time and effort into a child's needs. The ladies in the office are so polite and understanding, they are happy to help with any problems that may occur. My two love the food that is provided here and I know that they have been fed well and looked after when they are picked up. They have a massive garden for the children to enjoy with a climbing frame and cars/scooters/bikes to enjoy. I would most definitely recommend Brighteyes to anyone I know.
Keep up the hard work ladies.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 20 Feb 2017:

Hi Shaun, many thanks for your lovely review. We are so pleased you feel comfortable leaving your children in our care and that they have fun with us!

The staff are very polite and very good with my children and are always happy to help with any queries I have.
The food is great and well balanced, which my children enjoy.
The nursery can become busy at dropping off/pick up times, which can be a little overwhelming. In this time it can also be difficult to talk to the staff about my children's day, which can leave me feeling like I have missed out on their day, but this is no way the staff's fault.
The care is also of a high standard and my children thoroughly enjoy going to this nursery.

How likely would you be to recommend Bright Eyes Childcare? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 13 Feb 2017:

Hi, Carly. Thank you for taking time to leave a review for us and we are pleased to hear you find the staff at Bright Eyes helpful. We will take on board your feedback about pick up and drop off times and ensure more staff are available for you to have a full handover. Please also feel free to use Eylog to communicate with the staff as they will be able to let you know how your child's day has been via the system. We appreciate it is much nicer to talk to the key worker though and will work to ensure this is available. Again thank you so much for your feedback and positive recommendation.

My 2-year-old daughter loves it at Bright Eyes. The staff are very friendly and caring, My daughter is always excited to go to Bright Eyes. As well as fun for the children it is also educational for them.
The food included is excellent and I would highly recommend Bright Eyes to any family.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 13 Feb 2017:

H,i Jason, it's lovely to hear that your daughter loves coming to see us so much and thank you, for taking the time to leave a review with such kind words.

Both of my children have been at Bright Eyes, my youngest is still there and I would 100% recommend to anyone! The nursery and staff are amazing and put their everything into caring for the children! I feel totally relaxed when working while my daughter is there knowing she is in safe hands and having fun! The food that they provide is always amazing and lots of variety! Can't thank you all enough for the amazing child care. Thank you.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 13 Feb 2017:

Hi, Hannah. Thank you for your lovely comments and so pleased to hear you are happy leaving your little one with us and we hope your son is enjoying school!

My daughter has been attending Bright Eyes since she was a baby, she's now 3 and loves it here, a real home from home setting and very attentive staff who she looks forward to going to see. We love it that special activities are put on throughout the year too, like fun days, nativity and Santa coming to visit. My daughter has made lots of lovely friends and the home cooked meals are a firm favourite. A lovely big outdoor setting/play garden is on site too.
Highly recommended to others.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 13 Feb 2017:

Hi Emma, so pleased to hear you find the setting homely and thank you so much for leaving a review of our care.

I have recommended Bright Eyes to all of my friends and now they all take their children there. I am so pleased with Bright Eyes childcare! I haven't found another nursery in St Austell that can compare to what they offer!

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 13 Feb 2017:

Hi Libby, thank you for taking the time to review us. Your feedback is really important and your recommendations mean so much to us!

My little one has been at the nursery since she was 9 months old and it really is a home away from home for her. The staff are fantastic and she has progressed fantastically.
I'm very happy with all that the setting have to offer.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 13 Feb 2017:

Hi, Abi. Thank you so much for taking time to leave a review and for your lovely comments about the setting being homely. We like to make children feel as if they can relax and explore freely in a home from home environment so your comments mean the world to us - thank you!

Bright Eyes nursery to me is much more like a family than a business. They care about each child as if they are their own. Connections and bonds that are made here can't be made anywhere else.
I've used several nurseries but honestly, none have come close to Bright Eyes. They are happy to meet every need to every child no matter how big or small. Food quality is to very high standards. It's nice knowing your child receives a nice, fresh, home-made meal every day with Bright Eyes.
My child has developed at a much more increased pace since being with Bright Eyes, I very much look forward to staying with them with my child's siblings also.. highly recommended especially to nervous parents worried about leaving their children, like myself.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 13 Feb 2017:

Hi, Shannon, it's so lovely to hear that we put your mind at ease leaving your children in our care. We are thrilled by your comments and thank you for choosing to share your experience of Bright Eyes with others.

An excellent setting with caring staff. My child has attended for 3 years and it's a safe happy environment with lots of wonderful people. The outdoor space and forest school provide amazing learning opportunities for young children with different ways of learning that are fun. The food and meals provided are exceptional with attention to detail and a variety for all.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 13 Feb 2017:

Hi Emma, thank you for your feedback and taking time to leave a review. We are so pleased your daughter enjoys her time at Bright Eyes and makes the most of the forest school and garden, it is a pleasure to have her.

My son has come on massively since starting at Bright Eyes nearly a year ago. All the staff have been wonderful and really understanding when I've to drop him in on really short notice.
We're currently potty training and I think the girls have really boosted my son's confidence with it. They're all so lovely and approachable and my son is really happy to be there. Thank you for everything you do!

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 13 Feb 2017:

Hi Daisy, Oh! thank you for such lovely comments! We love having your little man with us and are pleased to have that flexibility when we are able to. He's doing brilliantly and it's lovely to hear he enjoys being here so much.

Excellent facilities staff are all fantastic and go the extra length to help with any issues. Management is approachable and always willing to help. Food is fantastic nice variety and all freshly cooked and sourced locally. Staff are trained to a high standard which is reflected by the care they receive.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 13 Feb 2017:

Hi Kate, thank you so much for your feedback we really appreciate it. Its lovely to hear you find the staff here approachable and your daughter enjoys the food!

Brilliant Nursery! My little girl has been attending just over a year now and she absolutely loves it! Has helped her development so much. Would and do recommend to anyone I see looking for a nursery!

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 13 Feb 2017:

Hi Hannah, Thank you for reviewing us and for your lovely feedback. We really value your recommendations, thank you!

My son really enjoyed being at the nursery and his development was enhanced significantly whilst there. The staff are all well presented, engaging and friendly and make taking my child there a pleasant and comforting experience. The standard is very high in all areas and I wouldn't hesitate to take my son back there or recommend them to others.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 10 Feb 2017:

Hi Lee, Thank you taking the time to review us, your feedback is so important to us. We are pleased your son enjoys being with us and thank you for sharing your experience with us.

My daughter started in Jan 2015 and the staff have been amazing throughout her different stages. Taking photos and videos of key moments like her first steps. The EY log is good to see what she gets up too. Her needs have always been met, and routine was always kept to what I asked for. She's always had a deep bond with her key worker and all staff she likes to cuddle. It's really heartwarming to know that she is cared and loved for so much. The food is amazing and such a different variety that it's helped with my daughter's eating at home. The grounds of the nursery are amazing and always improves which was a huge reason I picked this nursery. She has moved to preschool recently and the changes in her are outstanding which is only helped along by the staff at the nursery. I would always recommend Bright Eyes as they really are home from home.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 09 Feb 2017:

Thank you for your kind words Suzy, we love having your daughter with us and we are so pleased to see how she has come on leaps and bounds and is enjoying preschool.
Thank you for reviewing us and for your continued support of the nursery.

My daughter started here beginning of January and absolutely loves coming to the nursery!
She always explains everything she has done throughout the day and I really like receiving eylog observations showing me her progress.
Her first few sessions in the nursery I called them a few times a day to make sure she was settling in ok and they were more than happy to check on her and explain her progress throughout the day which really put me at ease. The staff are brilliant!
I would highly recommend this nursery to any of my fellow parents.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 06 Feb 2017:

Thank you for reviewing us Steph, we love having your daughter with us and are so pleased you feel comfortable leaving her with us and that you get the most out of the Eylog - so lovely to hear it puts you at ease.

Can't recommend this nursery enough - they have looked after my twin daughters for over a year now and can't thank the staff enough!
The management and all the colleagues there are absolutely amazing and it's really clear they are there for the best interest of the children also the setting itself is in a old Victorian house which makes the girls feel at home.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 06 Feb 2017:

Thanks for the wonderful feedback Jake, we love having the twins with us and will miss them when they go to school.

Absolutely love this nursery and preschool!
My little girl has been there since 2015 and has just gone up to preschool.
She adores the staff, who are very approachable and extremely helpful and kind.
The meals and snacks are varied and prepared on site (included in price).
Activities for each age group are appropriate, fun and educational.
I love the eylog they use for parents to view pictures and their Facebook page is always up to date and monthly newsletters are informal.
This nursery/preschool includes the whole family in fun activities throughout the year. I highly recommend Bright Eyes to all parents and I know we will be very sad when my little girl has to leave to go to school.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 06 Feb 2017:

Thank you for your kind words, Felicity, it's lovely to hear how much your little girl loves our setting and how you enjoy the open events - we look forward to seeing you at the Preschool Disco on Saturday!

I cannot rate Bright Eyes highly enough as a nursery setting. I have a child in each room and every single member of staff have gone above and beyond to help my children fit in and feel comfortable. The facilities and spaces for the children are fantastic and there are always a range of activities on offer. I feel happy leaving my children here knowing they are safe and well cared for and recommend them to anyone.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 06 Feb 2017:

Thank you for taking the time to review us Jenni your feedback is so important to us and we love having your three with us, they are a bundle of fun!

Excellent nursery, my son loves coming here and has come a long way since starting, the staff always cater to my sons needs and do what they can to give him the best experience and help. The nursery have a wide variety of resources and are always doing exciting activites to help with the childrens progression and always encourage them to join in and feel comfortable.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Admin at Bright Eyes Childcare responded to this review on 06 Feb 2017:

Hi Abby, so pleased your son is enjoying Bright Eyes and thank you for writing a review.

I would not hesitate in recommending Bright Eyes Childcare. They look after my two sons, and they do the most amazing job, especially with my youngest, who has had several reactions whilst in their care. He has allergies, and they have been fantastic at dealing with the reactions, and I feel completely at ease leaving him in their care.

How likely would you be to recommend Bright Eyes Childcare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Haley Larson, Administrator at Bright Eyes Childcare responded to this review on 11 Oct 2016:

Dear Nikki,
Many thanks for taking the time to leave a review, we really appreciate your feedback. We absolutely love having your boys with us.

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

Heidi

Heidi Bright

Job Title: Nursery Manager

Joined: 2016

Description:

Heidi has 16 years experience in childcare and holds a BA Hons qualification in Childrens Services. Heidi is also Safeguarding Lead and has a wealth of knowledge working with children with additional needs. Heidi is fluent in Makaton sign language and has a passion for promoting this to all children. Heidi has two boys of her own and enjoys spending her spare time with them. Heidi loves being outside walking coast and countryside and is a keen runner. Heidi has a passion for baking and spends many a sunday afternoon cooking with her children.

Nikita

Nikita Armstrong

Job Title: Lunchtime Supervisor

Joined: 2017

Description:

Nikita works in all of our rooms at Bright Eyes assisting at lunchtimes and supporting our core staff members. Nikita is Paediatric First aid trained and safeguarding trained. She has two boys of her her own and enjoys spending time with family.

Kim

Kim Case

Job Title: Assistant Manager

Joined: 2016

Description:

Kim has 11 years experience in childcare and holds a level 6 childcare qualification in Teaching and Learning. Kim is our SENCO for the Nursery and works supporting children with special educational needs. Kim has four children of her own and a granddaughter who she spends most of her spare time with. Kim enjoys eating out with her family, studying and has a real passion the Christmas season.

Haley

Haley Blake

Job Title: Senior Practitioner & Administrator

Joined: 2015

Description:

Haley works in our office managing accounts, marketing/advertising and HR. Haley is our first aid at work representative and promotes parent communication through the newsletter and manages our parent notice board. Haley is working towards a level 3 qualification as an Early Years Educator and has a passion for creating exciting learning spaces and role play areas for the children. Haley also holds a qualification in baby massage and has a passion for working with babies. Haley enjoys long walks with her dog, baking, gardening and relaxation therapies like yoga and massage.

Tara

Tara Attis

Job Title: Senior Practitioner & Administrator

Joined: 2015

Description:

Tara works in our office managing the funding, nursery places, parent invoicing and assists with HR. Tara is our Safe Recruitment Officer and First Aid at work representative. Tara is working towards her level 3 Early Years Educator qualification and enjoys creating messy play activity ideas. Tara has twin girls of her own and loves engaging them in fun activities at home. Tara enjoys spending time with family, horse riding and swimming.

Jolene

Jolene Standen

Job Title: Assistant Manager

Joined: 2017

Description:

Jolene is one of our Assistant Managers and is level 6 qualified with Early Years Professional Status (EYPS) & Qualified Teacher Status (QTS). Jolene has over 12 years experience in childcare and is dedicated to high quality early years learning experiences. Jolene has a son of her own and daughter on the way, she loves spending time with her son and exploring Cornwall on her days off with her family.

Louise

Louise Roper

Job Title: Room Leader (on maternity until Dec 2017)

Joined: 2015

Description:

Louise works in our Rising Robins room as room leader working with children from birth to 2 years. Louise has a level 3 qualification and is paediatric first aid trained. Louise has two girls of her own and is expecting another in January 2017. Louise enjoys spending time with her family, camping and walking her dog.

Maisie

Maisie Oliver

Job Title: Room Leader

Joined: 2015

Description:

Maisie is working in our Baby Bears room with children from birth to two years. Maisie is qualified with a level two childcare qualification currently working towards her level three. Maisie is paediatric first aid trained and enjoys getting creative with messy play ideas, she is our messy play champion. Maisie enjoys spending time with her friends, researching messy play activities and relaxing at home.

Stephanie (Steph)

Stephanie (Steph) Rowe

Job Title: Room Leader

Joined: 2017

Description:

Steph is working in our Tiny Tigers room with children from two to three years. Steph is qualified with a level three childcare qualification and has over 5 years experience in childcare. Steph is paediatric first aid trained and is our creativity and mark making champion. Steph has a child of her own and enjoys spending time with family relaxing at home.

Charlotte (Charlie)

Charlotte (Charlie) Dungey

Job Title: Childcare Practitioner

Joined: 2015

Description:

Charlie works in our Tiny Tigers room with children from 2 to 3 years. Charlie is level 3 childcare qualified and is paediatric first aid trained. Charlie enjoys loves being outdoors and is passionate about our forest school activities. Charlie is our forest school leader and Charlie loves caring for her guinea pigs and cat at home and loves engaging the children in how to care for our pet guinea pig, Peanut.

Shona

Shona Coffin

Job Title: Childcare Practitioner

Joined: 2017

Description:

Shona is working in our Tiny Tigers room with children aged 2-3. Shona is qualified to level 3 in childcare. Shona has a passion for working with children and has a background in working with child minders. Shona is enthusiastic and enjoys any form of messy play and artwork encouraging children to use their imaginations.

Abigail (Abby)

Abigail (Abby) Dixon

Job Title: Childcare Practitioner

Joined: 2016

Description:

Abigail (Abby) works in our Tiny Tigers room with children from two to three years. Abby has a level 2 childcare qualification working towards her level 3. Abby is also paediatric first aid trained and is our Health and self-care champion. Abby has a son of her own and enjoys spending time with her family, visiting the beaches of Cornwall and spending time with friends.

Nafessa (Naff)

Nafessa (Naff) Hussian

Job Title: Childcare Practitioner

Joined: 2015

Description:

Naff is working in our Rising Robins room with children from one to two years. Naff is qualified with a level two childcare qualification currently working towards her level three. Naff is paediatric first aid trained and is our cooking school champion. Naff has a child of her own and enjoys spending time with her friends and family and doing fun activities with her child at home.

Helena

Helena Sutton

Job Title: Apprentice

Joined: 2017

Description:

Helena is working in our Tiny Tigers room with children from two to three years. Helena is working towards her level three childcare qualification through the apprenticeship route. Helena is paediatric first aid trained and supports the children and staff in the two year old room. Helena enjoys being outside and at the beach in her spare time with family and friends.

Kayleigh

Kayleigh Grimshaw

Job Title: Room Leader

Joined: 2015

Description:

Kayleigh works in Preschool with children from 3 to 5 years. Kayleigh is level 3 childcare qualified and is paediatric first aid trained. Kayleigh is our letters and sounds champion and enjoys encouraging children to participate in games to improve their letter recognition and speech. Kayleigh enjoys spending time with her large family, babysitting for family and friends and has a passion for creating exciting role play areas for the children to let their imagination run wild.

Robyn

Robyn Tonkin

Job Title: Childcare Practitioner

Joined: 2015

Description:

Robyn works in Preschool with children from 3 to 5 years. Robyn is level 3 childcare qualified and is paediatric first aid trained. Kayleigh is our 'Ready for Writing' champion and enjoys finding unique and engaging ways to encourage children to practice their mark making skills. Robyn has a little girl of her own and loves spending her spare time with family and making memories.

Cheryl (Chez)

Cheryl (Chez) Jose

Job Title: Childcare Practitioner

Joined: 2017

Description:

Chez works in Preschool with children from 3 to 5 years. Chez is level 5 childcare qualified and is paediatric first aid trained. Chez is our speech and language champion and is SENCO (Special Educational Needs Co-Ordination) trained and works closely with our SENCO lead to improve outcomes for children with speech and language needs. Chez has 3 children of her own and enjoys spending time with her large family, walking her dog and baking at home.

Samantha (Sammii)

Samantha (Sammii) Egerton

Job Title: Childcare Practitioner

Joined: 2016

Description:

Sammii works in Preschool with children from 3 to 5 years. Sammii is level 3 childcare qualified and is paediatric first aid trained. Sammii is our numeracy & science champion and enjoys encouraging children to participate in new fun science experiments. Sammii has two children of her own and enjoys spending time with family, going for long walks, fitness and exercise and doing arts and crafts.

Louise

Louise Frost

Job Title: Apprentice

Joined: 2017

Description:

Louise is working towards her level three childcare qualification through the apprenticeship route. Louise is paediatric first aid trained and supports the children and staff in the preschool room. Louise has a daughter of her own and loves spending time with her at the beach in her spare time.

Beth

Beth Dungey

Job Title: Bank Staff

Joined: 2015

Description:

Beth works as bank staff with us to cover holidays and sickness. Beth has children of her own and has worked previously as a Nanny.

Jenifer (Jen)

Jenifer (Jen) Moorhouse

Job Title: Bank Staff (currently on maternity leave)

Joined: 2016

Description:

Jen is on our bank staff and comes in to cover staff sickness and holidays. Jen has worked in childcare for many years and holds a level 4 qualification in childcare as well as having six children of her own.

Jessica

Jessica Spragg

Job Title: Work Experience

Joined: 2017

Description:

Jessica is with us for work experience and to learn more about the opportunities within a career in childcare.

Rose

Rose Sweet

Job Title: Nursery Cook

Joined: 2015

Description:

Rose is our nursery cook and prepares all meals fresh on site. Rose is level 3 food hygiene qualified, food allergy/intolerance trained and manages our Nippers Nutrition programme. Rose loves cooking and enjoys spending time with her family in her spare time.