Shining Stars Nursery, Epsom, Surrey
Shining Stars Nursery, Epsom, Surrey
Shining Stars Nursery, Epsom, Surrey

Shining Stars Nursery understands how important children’s pre-school years are and is very proud of the learning opportunities it provides.

The nursery is privately-run, and situated in the grounds of Wallace Fields Infant School in Epsom and offers a range of funded hours/places either part or full-time for children aged two to four-years-old during term-time.

Owner: Wallace Fields Infant School

Person in charge: Jessica Rooke (Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 6

Service Offered: Nursery School (Privately Owned), Open term time, Full Day Care, Sessional Day Care

Total Places for Children: 80

Age Range: from 2 years 0 months to 4 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: School Holidays

Fees Guide: Funded Hours available

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.5 Shining Stars Nursery has a Review Score of 8.5 (8.520)

The Review Score of 8.5 (maximum of 10) for Shining Stars Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Shining Stars Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.832 for Shining Stars Nursery is calculated as follows: ( (100 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 119 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.688 Points relating to the number of positive Reviews for Shining Stars Nursery is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 3 Reviews ÷ 16 Target = 0.188

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Shining Stars Nursery?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Shining Stars Nursery

  • Mother of Child
    10

My daughter has been really happy at Shining Stars nursery. The staff are excellent, always enthusiastic and consistently provide a high level of care. There are many indoor and outdoor activities to encourage learning.

How likely would you be to recommend Shining Stars Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Ceri Jewell, Business Manager at Shining Stars Nursery responded to this review on 18 May 2017:

Thank you for your lovely review, we're so pleased to hear the progress your little one has made with us!

My son has been going to Shining Stars for two and a half terms. He has absolutely loved it and astonished us with how much he has learnt. He has started reading and writing within such a short time, made great friends and learnt lots of interesting things. The nursery staff have been really nurturing and all the kids who go there are so happy. The staff are very knowledgeable and give useful tips on how to support your child more at home.

How likely would you be to recommend Shining Stars Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Ceri Jewell, Business Manager at Shining Stars Nursery responded to this review on 18 May 2017:

Thank you for your lovely review, we're so pleased to hear the progress your little one has made with us!

After the first meeting with the nursery manager last summer, my daughter couldn't wait to start at Shining Stars and has remained enthusiastic about attending every day since September. (Even wanting to go at weekends).
The staff knew her name from her first day and have always been very welcoming. She has made friends and grown in confidence. She is absorbing so much information and loves to tell me some of the things she has learnt at the nursery. She is more persistent at fine motor skills than her siblings and the nursery has enabled her to use these skills at her own pace while encouraging her to progress in other areas, without her realising that she is learning.
She loves the home corner and outside play areas in particular, but there is so much choice of activity that all the children are happily occupied and supervised.

How likely would you be to recommend Shining Stars Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Ceri Jewell, Business Manager at Shining Stars Nursery responded to this review on 30 Mar 2017:

Thank you for your wonderful review, we are thrilled your Daughter loves the Nursery and that she continues to grow and learn whilst having fun!

My children loved their time at Shining Stars Nursery. They were nurtured by caring staff who helped them through their worries and built their confidence. They learnt to value working in teams with other children and they learnt how to sit on a carpet and listen to stories. As a parent, I was always sure my children were in an environment where their safety and development was at the centre of everything that staff did. If I had concerns, staff always listened and acted on anything necessary. They found time to follow through on any advice given by agencies to help the children.

How likely would you be to recommend Shining Stars Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Ceri Jewell, Business Manager at Shining Stars Nursery responded to this review on 17 Oct 2016:

Thank you so much for your wonderful review. We are really proud of our nursery, and are so pleased your children enjoyed their time with us.

My son hugely enjoyed his time at Shining Stars Nursery. He gained a lot of confidence and has learnt a great deal, including his letters and numbers. He is more than adequately prepared for life in reception. The staff were warm, kind, generous and fun. My son loved them all and was sad to leave.

How likely would you be to recommend Shining Stars Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Ceri Jewell, Business Manager at Shining Stars Nursery responded to this review on 17 Oct 2016:

Hi Emma, Thank you so much for your wonderful review. We are really proud of our nursery, and are so pleased your son enjoyed time with us.

Shining Stars Nursery was fantastic, my son absolutely loved it. Staff are so loving, friendly and my son just literally shined from going there, he was slow with his speech and they helped him so much, I am truly grateful, highly recommended, nursery manager is very good and professional. They set him up so well for reception class and made learning so much fun.

How likely would you be to recommend Shining Stars Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Ceri Jewell, Business Manager at Shining Stars Nursery responded to this review on 17 Oct 2016:

Thank you so much for your wonderful review. We are really proud of our nursery, and are so pleased your son enjoyed his time and blossomed with us.

My children love this nursery, never complain or said they haven't enjoyed it. I drop off and collect my kids for the past two years and honestly the staff works really hard to make it such a good nursery. Teachers are enthusiastic, welcome you with a smile, answer any queries and entertain kids whilst they're developing. Maybe toilets could be cleaned more often after little monsters mess but overall it's a brilliant nursery!

How likely would you be to recommend Shining Stars Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Ceri Jewell, Business Manager at Shining Stars Nursery responded to this review on 13 Oct 2016:

Hi, Thank you so much for your lovely feedback and we're really happy your children have enjoyed their time with us. I will also feedback your comments to the Nursery staff!

Very positive. Highly recommend. Good ratio of teachers/teacher assistants to children. Well structured day for kids. Great variation of activities.

How likely would you be to recommend Shining Stars Nursery? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Ceri Jewell, Business Manager at Shining Stars Nursery responded to this review on 13 Oct 2016:

Hi, Many thanks for your feedback and taking the time to review our Nursery.

Both my sons went to Shining Stars.
They always came back happy.
Very friendly teachers. Helpful and caring.
The staff work very hard with the children to achieve required goals in a friendly atmosphere.
Weekly newsletters help keep parents on board with what's going on in the school. The Manager is always available to talk about any concerns.
Would highly recommend to any new parents looking for a home away from home for their little ones!

How likely would you be to recommend Shining Stars Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Ceri Jewell, Business Manager at Shining Stars Nursery responded to this review on 13 Oct 2016:

Thank you for your wonderful review and for taking the time to feedback to us. We're thrilled both your sons had such a good experience with us.

Brilliant nursery my son enjoyed going every morning to school. All the teachers were very approachable and very friendly.

How likely would you be to recommend Shining Stars Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Ceri Jewell, Business Manager at Shining Stars Nursery responded to this review on 11 Oct 2016:

Thank you for taking the time to review our nursery and we're so glad your son was happy with us!

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