Bright Horizons Chantry Hall Day Nursery and Preschool

I couldn’t have asked for more.

The garden is the only downside, it is small underinvested in.

Both my sons have loved their time at Chantry Hall. The staff are attentive and caring and they provide fun and stimulating activities for the children. We will be sad to say goodbye as we head off to school.

The staff really cares and loves what they are doing, so our little one is excited every day to go to the nursery.

My daughter had started Chantry Hall in February 2021, I had never imagined she would be so happy at a nursery. I highly recommend Chantry Hall Nursery as there is such a high level of professionalism and care. This nursery has given our daughter a home from home feeling. She had started at the age of 6months and we can see so much development in her already. All staff in the rooms are very caring and enthusiastic. A very nurturing feeling is given from the staff. Our daughter's key worker has really put her 100% every day to help build her development. Another member of staff has also been very caring and always has a lovely welcoming face with a smile. The manager and Deputy Manager have always been very welcoming, professional approachable and attentive. If we have had anything to highlight, they have always prioritized it. Very good communication from management and staff.

Our younger daughter started here in September 2020 and having been in lockdown for most of her early consciousness, we were apprehensive about how she would settle in. But the staff at the baby room, especially her key worker, were great at making her feel loved and happy from the first day and she has enjoyed going to nursery, without a fuss ever since. As she moves out of baby room to the toddler room, we wanted to say a big thank you to the nursery and her key worker for all their help.

My son has been at the nursery for over a year, and the staff have been very attentive, nurturing and supportive. With their help, he has stopped using a dummy, developed key skills and gained confidence. The difference during lockdown was extremely noticeable. I will be sending my second child next year.

Our 22 month old daughter has been going to Chantry Hall for almost a year now and we've been extremely happy with all aspects of the nursery. The staff are very caring, the activities are great and our daughter is always excited to go. Fully recommended without hesitation.

Very happy with the care given to our child since we joined. The honest and caring way they have treated the kids there is evident, and we couldn't be happier knowing they are in a safe and prospering environment.

The nursery is great, very spacious, clean, but the best part is the staff. The teachers, the manager, are excellent and always very professional and helpful. I couldn’t recommend this nursery more! My son has been in the preschool group for 1.5 years already and is very happy with the place.

My youngest is very fond of one particular carer amongst others and I feel confident that he is happy on the days he attends the nursery.

Regards,

Neil

The level of care that my child has received at Chantry Hall is excellent. The staff are engaging and incredibly caring and my child has developed very strong bonds with them. The baby and nursery rooms are lovely, very well equipped and maintained with lots of space. The food is also of very good quality.

We love this nursery - in particular, all the wonderful staff who are so kind and caring with our son and really treat him as an individual and focus on his continued development. The outside space is a bit limited but apart from that, the facilities are excellent. The daily feedback could be improved- there was an app which was quite good but was stopped, and although we are meant to receive daily paper forms, we often don't, and even when we do they don't say much. Given current technologies available, it should be possible (and easier for staff) for daily feedback to be given in electronic form, and this should also include access to daily menus so that we know exactly what the children have been offered at snack and mealtimes (currently we just receive a termly menu, so I'm never sure what was actually served on a particular day) as well as how much they ate. Another advantage would be that both parents could be kept updated, not just the parent who collects the child.

Lovely nursery. Beautiful facilities, very open and airy inside. Limited outdoor space but a bit of astroturf area that my son loves to watch buses from, and a park nearby. Well-run, warm staff. All staff seem to know all the children. Toddler Room leader is fantastic. Good range of activities. Clean.

Our child is really happy here. He looks forward to nursery every day and keeps talking about it at home in the evenings. He is as fond of his friends as he is of members of staff. He loves recounting activities, songs and games at home. Staff are invariably friendly, helpful and attentive to our child's needs and facilities are overall to our satisfaction although the garden could be bigger. In other countries, of course, this would be a public service not, a luxury.

It is rare that you value and appreciate a service more and more with time - fatigue and frustration usually set in. I trust and value the team who care with kindness and spirit for my most precious; my son. He loves his time there. He is happy and nurtured and stimulated and taught. I'm having the pleasure of watching their positive impact on my son. I leave him at the nursery with absolute peace of mind and this to me is priceless. Thank you.

Main things I love are the excellent, warm and caring staff and the great activities they have as part of the day including music, dance and yoga.

The facilities are excellent and the staff are calming and genuinely interested in the children and their development. The nursery leadership team is passionate about making the nursery an enjoyable place for the children to be.

Our daughter is thriving at the nursery. She enjoys the learning environment. The staff are wonderful and caring. We are really pleased we chose to send her here.

I was seen on time. Teacher very friendly and approachable and open to feedback. She let me ask all my questions and answered them all. I was interested in her observation of my child's character, likes and dislikes.

My daughter has been at Chantry Hall since she was 14months old. She has always been quite an emotional child but the care and support she has received at nursery has helped her to develop into an independent and confident toddler. She has grown to really enjoy nursery and loves all the activities and has made many new friends. Overall we could not be happier.