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Type of Service
- Day Nursery
Opening Schedule
Open all yearFull days available
YesGroup / Owner
- Shapes Day Nurseries
- Private Owned
Person in charge
- Sue Richards & Faye Martin (Managers)
Number of Childcare Staff
- 25
Total Places for Children
- 100
Age Range
- from 0 years 3 months
- to 5 years 0 months
Opening Times
- Monday07:30-18:00
- Tuesday07:30-18:00
- Wednesday07:30-18:00
- Thursday07:30-18:00
- Friday07:30-18:00
When Closed
- Bank Holidays & Christmas to New Year
Funding & Fees
We don't have fee or funding details for this nursery. Contact them directly.
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Shapes Day Nursery, Epsom Reviews (1)
1.8
Shapes Day Nursery, Epsom has a Review Score of 1.8 (1.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Shapes Day Nursery, Epsom has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Shapes Day Nursery, Epsom
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Review from S T (Father of Child) published on 11 October 2024 Submitted via Website•
Overall Experience
This nursery is appalling if a child is not a seamless developer and my child is not. In addition to inexplicable excuses for huge bumps on my child's head from a fall straight into a gate, to my child getting sunburnt and not receiving the reviews on development in conjunction with the...
This nursery is appalling if a child is not a seamless developer and my child is not. In addition to inexplicable excuses for huge bumps on my child's head from a fall straight into a gate, to my child getting sunburnt and not receiving the reviews on development in conjunction with the requirements, the nursery decided to undertake a review of my child on the last day at the nursery without informing me as the parent.
Secondly, the owner after 5 years of attending still had no idea who I was and made no effort to improve things. For the most part, staff are young and inexperienced. This has changed a lot since COVID and the turnover of staff is exceptionally high with no organisation. Management of this location is poor and they do not help the children prepare for school and the change in environment. Phonics development is poor too.
Secondly, the owner after 5 years of attending still had no idea who I was and made no effort to improve things. For the most part, staff are young and inexperienced. This has changed a lot since COVID and the turnover of staff is exceptionally high with no organisation. Management of this location is poor and they do not help the children prepare for school and the change in environment. Phonics development is poor too.
A very disappointing experience
↩Reply from Sue Richards, Nursery Owner at Shapes Day Nursery, Epsom
We put our heart and soul into quality care and education. Covid exacerbated issues in recruiting and retaining staff across the industry. Staff joining our teams all have a passion for delivering high-quality care in a nurturing environment. Accidents are regrettable but if you were not happy with...
We put our heart and soul into quality care and education. Covid exacerbated issues in recruiting and retaining staff across the industry. Staff joining our teams all have a passion for delivering high-quality care in a nurturing environment. Accidents are regrettable but if you were not happy with how any accident had happened you had the option to decline to sign the report and discuss it with the onsite manager at the time. It is standard practice when a child moves to another setting to produce a report to support and enable a smooth transition for them. Our focus is to ensure that children are emotionally ready to go to school and we have always found that much of the other learning happens very naturally alongside. I cannot imagine what the motivation is for the tone of this review. Issues that arise are dealt with in partnership with parents. I am at a loss to understand why these issues were not raised at the time. I can only hope that your new setting is more suited to you and your family's needs.
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Frequently Asked Questions about Shapes Day Nursery, Epsom
What is the Age Range of Children that Shapes Day Nursery, Epsom accepts?
Shapes Day Nursery, Epsom accepts Children aged from 0 years 3 months to 5 years 0 months.
What Days & Hours is Shapes Day Nursery, Epsom Open?
Shapes Day Nursery, Epsom is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.
How many Children does Shapes Day Nursery, Epsom have capacity for?
Shapes Day Nursery, Epsom has capacity for a total of 100 Children.
How far is Shapes Day Nursery, Epsom to the centre of Epsom?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Shapes Day Nursery, Epsom to verify any information. View our terms and conditions. Shapes Day Nursery, Epsom has a Basic Service -what a Basic Service includes.