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6.0 Group Review Score (the average from all locations with a review score)
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Shapes Day Nurseries Locations (3)

Browse 3 Day Nurseries owned by Shapes Day Nurseries

Avg. Review Score 6.0 Total 32 Reviews

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Shapes Day Nurseries Reviews (32)

6.0

Shapes Day Nurseries has a Group Review Score of 6.0 (6.029) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shapes Day Nurseries must have a Review Score.

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Review of

Shapes Day Nursery, Banstead

from Sarah T (Mother of Child) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has just left Shapes to start school, having been there since she was 11 months old. I wanted to submit a review because we have been so happy throughout our daughter's time there, in every room from Babies to Pre-school. The nursery environment is so caring and nurturing, from the girls
in the rooms to the management staff. I'd especially like to mention the Pre-School staff who worked so hard to prepare the children for school and who made such a fuss of them graduating, with a beautiful ceremony and party. This sort of effort is also reflected across the nursery in the presentation and efforts they make with decorations for seasonal or special events which is also a really nice touch. The chefs are great too, providing delicious meals for the children with such a range.
I would recommend Shapes to anyone looking for a nursery.
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Review of

Shapes Day Nursery, Banstead

from C W (Mother of Child) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended Shapes for the past 2 1/2 years and it has been wonderful to see the special connections she has made with all of the staff members in each of the rooms she has been in during her time here. All the staff are very friendly and welcoming, they always have time at the end of the
day to tell you what your child has been doing, what they have eaten etc. They have been a great support with potty training too. The childrens artwork is always displayed outside of their rooms, and there are often themed days like world book day, space day etc plus the chicks at Easter time which is very cute to see the children interact with them. They have a garden they use regularly throughout the day aswell as their own soft play. I would highly recommend Shapes and I am very grateful my daughter attends here.
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Review of

Shapes Day Nursery, Banstead

from K T (Mother of Child) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended Shapes for 2.5 years. It is a wonderful and caring environment, management and key workers are always available to speak with you, with a genuine interest in our child's wellbeing. We love being able to collect and drop our daughter off directly at her room and watch her settle
in with her friends and teachers. Lots of staff members have been working here for a long time and our daughter has formed very strong and positive relationships with both children and staff members over the years.
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Review of

Shapes Day Nursery, Epsom

from S T (Father of Child) published on 11 October 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
This nursery is appalling if a child is not a seamless developer and my child is not. In addition to inexplicable excuses for huge bumps on my child's head from a fall straight into a gate, to my child getting sunburnt and not receiving the reviews on development in conjunction with the requirements,
the nursery decided to undertake a review of my child on the last day at the nursery without informing me as the parent.
Secondly, the owner after 5 years of attending still had no idea who I was and made no effort to improve things. For the most part, staff are young and inexperienced. This has changed a lot since COVID and the turnover of staff is exceptionally high with no organisation. Management of this location is poor and they do not help the children prepare for school and the change in environment. Phonics development is poor too.
A very disappointing experience
Reply from Sue Richards, Nursery Owner at Shapes Day Nursery, EpsomWe put our heart and soul into quality care and education. Covid exacerbated issues in recruiting and retaining staff across the industry. Staff joining our teams all have a passion for delivering high-quality care in a nurturing environment. Accidents are regrettable but if you were not happy with how any accident had happened you had the option to decline to sign the report and discuss it with the onsite manager at the time. It is standard practice when a child moves to another setting to produce a report to support and enable a smooth transition for them. Our focus is to ensure that children are emotionally ready to go to school and we have always found that much of the other learning happens very naturally alongside. I cannot imagine what the motivation is for the tone of this review. Issues that arise are dealt with in partnership with parents. I am at a loss to understand why these issues were not raised at the time. I can only hope that your new setting is more suited to you and your family's needs.
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Review of

Shapes Day Nursery, Reigate

from Cydney H (Mother of Child) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have three children who have all attended or are currently attending Shapes Nursery, and I cannot fault this nursery. They have been wonderful in every way, providing support at every step of the journey. I fall in love with the teachers every time; it's so comforting to know you're leaving your children
with such caring and nurturing individuals. I can't recommend Shapes enough.
Reply from Sarah Albon, Nursery Manager, Reigate at Shapes Day Nursery, ReigateThank you for the review - we have loved having your three children as part of the Shapes family!
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Review of

Shapes Day Nursery, Reigate

from Emma C (Mother of Child) published on 17 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s a really hard decision to make when looking for someone else to look after your most precious gifts in the world. Shapes Day Nursery made the whole process of going back to work so much easier for me. They helped put my mind and feeling of guilt at ease. The staff are so lovely and all the children
love them so much. I love the way all staff know all the children’s names and likewise. I felt it was like one big family, which helped me make up my mind in choosing them, along with the lovely home cooked food menu, and great garden I have never looked back since, all the love care and compassion is shown every day. My baby has been going now since September 2021, and she was only 6 months old when she started. They have all helped her grow and achieve her milestones along the way. They have no problems in taking time to listen to your worries, achievements or even your babbles after a sleepless night! They are so caring. I am so glad I chose Shapes Day Nursery and would highly recommend to anyone.
Reply from Sarah, Nursery Manager, Reigate at Shapes Day Nursery, ReigateThank you for the lovely review - we love having her in the Shapes family!
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Review of

Shapes Day Nursery, Reigate

from L I (Mother of Child) published on 12 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am highly recommending Shapes Nursery in Reigate. My son started in May and I can see good changes in his personality, he's become more independent, more sociable with other children and his appetite improved. I am extremely happy with the care that the staff are providing for my son.
Reply from Sarah, Nursery Manager, Reigate at Shapes Day Nursery, ReigateThank you for the positive review - we love having him here!
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Review of

Shapes Day Nursery, Reigate

from Holly E (Mother of Child) published on 9 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My children have loved attending Shapes Day Nursery, Reigate, all staff members have been really friendly and we feel really sad to say goodbye, we would highly recommend Shapes to any of our friends and family.
Reply from Sarah, Nursery Manager, Reigate at Shapes Day Nursery, ReigateThank you for the positive comments - we shall miss seeing you all at the nursery!
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Review of

Shapes Day Nursery, Reigate

from Tasha P (Mother of Child) published on 1 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We can’t recommend this nursery enough. Our eldest went there, and our other son and now our baby is there, and they have all absolutely loved every second. The staff are all lovely, and we can see that through our baby too, always a smile on to go to nursery. I have no doubts and have never had any
concerns. A cut above the rest!
Reply from Sarah Albon, Nursery Manager, Reigate at Shapes Day Nursery, ReigateThank you so much for the positive review - we have loved having all three here!
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Review of

Shapes Day Nursery, Reigate

from Perry P (Father of Child) published on 1 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've had three children go to Shapes (the eldest is now 13 years old!), and there is absolutely nothing I can fault the nursey on. The service and team are as good today as they were 11 years ago. All my children have been so happy there and can't wait to get there. Thank you all so much.
Reply from Sarah Albon, Nursery Manager, Reigate at Shapes Day Nursery, ReigateThank you for your positive review; we have loved having your three little ones here!
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Review of

Shapes Day Nursery, Reigate

from H G (Mother of Child) published on 1 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended Shapes Day Nursery in Reigate for six months now, and I cannot rate them highly enough. They were so lovely, kind and reassuring in the beginning when I was so apprehensive about leaving her, as she had never been with anyone other than myself or her father before. She now waves
me goodbye at drop-off as she is so excited to start her day there. I love how the staff have a little story to tell you at pick-up about what your child has done that day. You can really tell they care.
Reply from Sarah Albon, Nursery Manager, Reigate at Shapes Day Nursery, ReigateThank you so much for your positive review - great to hear she is always excited to start her day with us!
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Review of

Shapes Day Nursery, Reigate

from H B (Mother of Child) published on 1 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I stepped inside Shapes Reigate, I knew this was the place for our daughter. It was bright, exciting, and most importantly, it felt safe. I could see children playing freely with all the different toys/activities set up on the tables, and the staff fully engaged with the children. My
daughter was invited in to play, and the children were so kind and gentle; this I fully believe comes from having nurturing staff that creates a friendly and inclusive environment. My little one loves the outdoor playground, and it’s always a good day when they have visited the soft play area! We used to have tears at drop-off at a previous setting, but now I have to work hard to get her to come home! I have full faith and trust in the staff to not only look after but to nurture my child whilst she is with them, and I have seen this in person when catching a sneak peek at pick-up. We are so happy that she will have a few more years here! Highly recommend!
Reply from Sarah Albon, Nursery Manager, Reigate at Shapes Day Nursery, ReigateThank you so much for your positive feedback - the garden and soft play area is definitely loved by all. Great to hear that she doesn't want to leave at the end of the day!
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Review of

Shapes Day Nursery, Reigate

from Meghan R (Mother of Child) published on 1 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery! Shapes have been looking after our nearly 2-year-old boy for nearly a year now, and we've already signed up our second child for next year. All staff are always extremely friendly, genuine and always go above and beyond!
Reply from Sarah Albon, Nursery Manager, Reigate at Shapes Day Nursery, ReigateThank you so much for your positive review - we cannot wait for the little one to join us next year too!
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Review of

Shapes Day Nursery, Reigate

from A J (Mother of Child) published on 1 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
There aren't enough positive descriptive words in the dictionary that can help me describe Shapes.
Shapes are the most incredible nursery you could choose for your child.
Shapes not only help your child to develop in all areas physically, mentally and emotionally, but they care for your child as if
your child was their own.
You will never have to worry or fear about your child's safety or happiness here, and the staff always go above and beyond to care for not just the child, but for you as well.
My children have been attending Shapes since 2018, and I'm going to be sad the day my son leaves.
I can't recommend Shapes highly enough; you will not be disappointed in this nursery. The facilities, the food, the staff and the enjoyment that this nursery offers are impeccable.
The nursery is clean. It's bright. It's fun, it's loving, and it's always full of smiles.
By far this is the best decision I ever made for my children to send them here, and I cannot thank Shapes enough.
Reply from Sarah Albon, Nursery Manager, Reigate at Shapes Day Nursery, ReigateThank you so much for this positive review - it's lovely to read such kind words - thank you!
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Review of

Shapes Day Nursery, Reigate

from Jo H (Mother of Child) published on 29 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of our children have attended Shapes over the last four years, and we have been delighted with it. Our kids settled so well, and the staff have always been so supportive and caring towards the children and us. Both children have learnt so much and been prepared for starting reception perfectly.
We have recommended Shapes to friends whose children now also attended and have loved the experience as much as we have. Cannot fault it at all and will be sad to say our final goodbyes in September. Thanks to all the amazing staff!
Reply from Sarah Albon, Nursery Manager, Reigate at Shapes Day Nursery, ReigateThank you for your positive review - we cannot believe it's nearly time to say the final goodbye!
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Review of

Shapes Day Nursery, Banstead

from Taylor G (Mother of Child) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Shapes Banstead is an excellent nursery. The staff are so lovely and always professional. My daughter has learnt so much, and she especially loves her dance and Spanish classes; she's absolutely loved her time there and will miss it lots when she starts infant school!
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Review of

Shapes Day Nursery, Banstead

from Laura B (Mother of Child) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Shapes since the age of one and has been there for nearly two years now. The team at Shapes is really wonderful. Two ladies do a great job of overseeing everything and are good at keeping parents up-to-date. During Covid-19, they were great at striking a balanced approach to
keeping children and staff safe.
Each of the rooms has great nursery staff who are caring and compassionate with the children. I feel that my son is in safe hands with them. In terms of my son's cognitive, social, and emotional development, I feel that the staff has made a huge contribution here. He always goes into and leaves nursery a happy boy.
I would happily recommend Shapes to any parent!
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Review of

Shapes Day Nursery, Banstead

from R K (Mother of Child) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been sending our son to Shapes for nearly two years now. We (and him) love it there. The facilities are amazing, nothing is dated - like other nurseries we looked at in the local area. The staff have been brilliant, and our son has flourished, whilst in their care. Staff and managers are always
on hand and answer any questions/queries promptly. Our son is excited and happy to go to nursery and always comes out with a big smile. Highly recommended!
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Review of

Shapes Day Nursery, Banstead

from Alice B (Mother of Child) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started Shapes when she was 10 months old in Feb 2022, and it was the best decision we made!
I absolutely loved the nursery when I walked through the doors and knew she would be so happy there, and we weren’t wrong! The place is so bright, colourful and clean, which is really important
to me. It also has a soft play onsite, which is a great addition.
The ladies in the baby room who look after her are amazing! Picking her up at the end of the day and seeing her smile makes me know it was the right choice.
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Review of

Shapes Day Nursery, Banstead

from Becky R (Mother of Child) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot say enough positive things!
My son absolutely loves it here.
Staff are so kind, welcoming and attentive.
Great facilities and handy location.
I would recommend this nursery to anyone.
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