Southwater Day Nursery and Pre-school

Thank you so much for your wonderful review. We're delighted to hear that your daughter is enjoying her time in the toddler room at Southwater Nursery and that she's settled in so well. It's great to know that our team's patience, care, and friendly support have made a positive difference, and that you find the daily updates helpful. Your kind words and recommendation mean a great deal to us - thank you for trusting us with her early years. Read less

Thank you so much for your heartfelt review. We're delighted to hear how much your son has thrived during his time at Southwater Preschool and that his development has progressed so positively. It's wonderful to know that his key worker, and the whole team, have been able to provide the understanding, patience, and support he needs. We take great pride in creating a safe, inclusive environment where every child can flourish, and your kind words about our SEND awareness and proactive support mean a great deal to the team. Knowing that your son loves coming to preschool and that you have absolute trust in our staff is truly rewarding. Thank you for sharing your experience and for being such an important part of our preschool community. Read less

Thank you so much for your thoughtful and detailed review. We're delighted to hear how pleased you are with the care your son receives and that you feel supported by our team - knowing children are happy, well cared for and enjoying their time with us is so important. It's lovely to hear your feedback about how we use our space and the variety of activities on offer, as well as our meals (we're especially pleased the cakes have been a hit!). Encouraging children to explore different foods and experiences is something we're very proud of. We also appreciate your understanding regarding parking and your helpful comments - feedback like this is always valuable. It's wonderful to hear that you feel the nursery offers good value and that you would recommend us to other parents. Thank you again for your continued support - we're very grateful to be part of your son's early years journey. Read less

Thank you so much for your lovely feedback! We're so happy to hear how well your daughter has settled into the toddler room! The fact that she's having such a great time and doesn't want to leave is one of the biggest compliments we could hope for! It's wonderful to know that you feel confident leaving her in our care and that her learning shines through in the little moments, like knowing her traffic light colours! Our team always strives to create a fun, nurturing environment no matter the space, so it's lovely to hear that it's making a real difference. Thank you again for your kind words! Read less

Thank you so much for your kind words! It's wonderful to hear how much your little one is thriving and enjoying his time at nursery. Our team is passionate about supporting each child's needs while helping them build essential social and learning skills, so it's lovely to know you've felt that care. We're so glad he has settled in happily and is enjoying all the exciting activities we plan! Thank you for your lovely review! Read less

Thank you so much for your kind words! It's amazing to hear how much progress your daughter has made since joining the Baby Snug and we're delighted that she enjoys her time with us. Supporting independence, communication and well-being is at the heart of what we do, so it's truly rewarding to know that you feel she is happy and well cared for! We're so glad our updates, in person and through the app, help keep you connected with her day. Strong communication is our priority, and it's great to know you've found it helpful. Thank you for your trust and recommendation! Read less

Thank you for your lovely feedback! It's wonderful to hear that both your children have thrived since joining our nursery. Helping children settle in happily is so important to us, and we're delighted that you've found the care and support from our team so valuable.We're also so pleased that you find our handovers informative. Keeping you updated on your little ones' days is a big priority for us! Your kind words mean so much, and we truly appreciate your support. Read less

Thank you so much for your wonderful review! It's fantastic to know that both the toddler den and baby snug teams have positively impacted your children, and we're glad to hear they love spending time with them. We're also pleased that you've found our management team attentive and supportive. It's always our goal to ensure parents feel reassured and informed. And of course, the big smiles on your children's faces when they come out are the best sign of all! As for the chef, we'd love to help take her home with us too! It's lovely to hear that your children enjoy her meals so much. Thank you again for your kind words! Read less

Thank you so much for your lovely words! We know how hard it can be to take that big step and we're so happy to hear that you feel supported and reassured. It means the world to us to know that your little one is thriving, building friendships, and reaching new milestones. Our team truly cares about every child and we love being part of their journey. We're so grateful to have your family as part of our nursery community and can't wait to see your child continue to grow and shine! Read less

Thank you so much for your lovely feedback! We're delighted to hear how much you and your son love the Baby Snug and that he happily runs in each morning. It's wonderful to know he feels so comfortable and supported. Our team is always here to listen, reassure and work alongside families to provide the best care possible. We really appreciate your suggestion about meal updates on the app and will certainly look into ways to improve this. Your kind words mean a lot and we're so grateful for your recommendation! Read less

Thank you so much for your wonderful review. We're delighted to hear how much you and your daughter enjoy being part of our nursery family. It's wonderful to know the daily activities and home-cooked meals have made such a positive impression. We're so glad you enjoyed the Christmas Fayre. It's lovely to hear it was such a memorable experience for you both as we love to host these special events. We're excited for your daughter's next step and look forward to continuing to support her journey. Thank you for your glowing recommendation. Read less

Thank you for taking the time to leave this lovely review - the team work so hard to make sure that every family feels safe and confident entrusting their children into their care, so it really is wonderful to read your comments. The team read every one of these reviews, and this will really make their day! We like to make sure that our amazing practitioners are recognised for their hard work, so if there are any names you would like to mention specifically, please drop me an email on hannah@isteplearning.co.uk. (Name: Hannah Harber Email: hannah@isteplearning.co.uk Position: Parent Liaison Advisor) Read less

Thank you for taking the time to leave this fantastic review. We love our outdoor play and firmly believe that children thrive and flourish in nature! If there are any team members you would like to mention in particular, please let me know - we take reward and recognition very seriously and love to celebrate our hard-working practitioners! You can email me directly at hannah@isteplearning.co.uk. (Name: Hannah Harber Email: hannah@isteplearning.co.uk Position: Parent Liaison Advisor) Read less

Good evening - I understand it can be difficult to leave your little one when they're crying. I can assure you that if there were any issues at all, or if your child was upset for any extended period of time, the team would absolutely call you (whilst offering lots of cuddles and affection to help them feel safe and secure). We make sure to only employ the most passionate and dedicated practitioners in our nurseries, and it is great to see that this is reflected in your daughter's development. Reward and recognition are something we truly value at The Nursery Family, so if there are any team members in particular that you would like to mention, please email me at hannah@isteplearning.co.uk so that we can celebrate their hard work! (Name: Hannah Harber Email: hannah@isteplearning.co.uk Position: Parent Liaison Advisor) Read less

Hi - thank you for taking the time to leave this review. It's wonderful to hear that your little one is transitioning into nursery with the help of our team. We put a huge emphasis on that settling-in period, as it can be stressful for children (and parents!) to start at nursery, so it's really great to see that it is working. Reward and recognition are a big deal for The Nursery Family, so if there are any particular staff members who have gone above and beyond, please let me know at hannah.harber@isteplearning.co.uk - it would be fantastic to give them the recognition they deserve! (Name: Hannah Harber Email: hannah.harber@isteplearning.co.uk Position: Parent Liaison Advisor) Read less

Thank you for taking the time to leave this lovely review - the team work so hard to make sure that every family feels safe and confident entrusting their children into their care, so it really is wonderful to read your comments. The team read every one of these reviews, and this will really make their day! We like to make sure that our amazing practitioners are recognised for their hard work, so if there are any names you would like to mention specifically, please drop me an email at hannah.harber@isteplearning.co.uk. Have a great day! (Name: Hannah Harber Email: hannah.harber@isteplearning.co.uk Position: Parent Liaison Advisor) Read less