First Day Nursery

Royal British Legion Building, Durban Road, Ilford IG2 7AQ
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8.9 52 Reviews
  • First Day Nursery, Ilford
First Day Nursery is a setting in the heart of Seven Kings in Essex.

Its vision is to be recognised as a centre of excellence in children’s care and early learning.

Its mission statement is to provide an exceptional environment with access to high-quality learning resources through a holistic approach with the support of a caring, highly qualified committed team and a robust partnership with parents.

It offers parents the benefit of combining the Early Years Foundation Stage Framework with the Montessori and curiosity approach to children’s learning.

Its values are for staff to put children first, work as one team, strive for excellence, respect everyone and be honest and trustworthy.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Shiraz Kothia
  • Privately Owned

Person in Charge

  • Zuneera Khan (Nursery Manager)

Number of Childcare Staff

  • 21

Total Places for Children

  • 82

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Funding & Fees

  • Available on request

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

First Day Nursery Reviews (52)

8.9

First Day Nursery has a Review Score of 8.9 (8.924) out of 10, based on 6 reviews in the last 2 years.
Over all time First Day Nursery has 52 reviews.

Overall Experience
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Date Published
  • 52
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Reviewer Connection to First Day Nursery
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Total of 52, showing 21-40
Review from Bakhtawar S (Mother of Child) published on 3 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child started nursery in July 2020 from the first day she was very happy. The staff is very friendly and cooperative my child learned a lot of activities. The environment is very good, neat, and clean. I recommend this nursery.
Reply from Shiraz Kothia, Director at First Day Nursery
Thank you for your feedback. We are pleased to hear that our staff are friendly, co-operative, your child benefited from the activities and you found our environment very good.
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Review from R H (Mother of Child) published on 26 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s been a pleasure to have put my child at First Day nursery! The staff are doing an amazing job and my child really enjoys it! I can't fault anything. They always kept us up to date and if we had any issue they would help straightaway. I would highly recommend this nursery.
Reply from Shiraz Kothia, Director at First Day Nursery
Thank you for your feedback. We are exceptionally happy to hear that your child enjoys it, staff do an amazing job and we help with issues promptly. Once again, thank you!
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Review from Ahlam A (Mother of Child) published on 26 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is great, both my children went there.
It's owned by dedicated professionals, who are extremely kind and very cooperative with parents.
Every year they hold a graduation ceremony for the children, who are going into reception the following year.
The party is amazing and an obvious,
large effort is put into every little detail.
I strongly recommend this place to anyone who is looking for a professional, clean and education oriented daycare.
Reply from Shiraz Kothia, Director at First Day Nursery
Thank you for your feedback. We are thrilled to hear that you find our nursery great, that we are dedicated, extremely kind and very cooperative. We are also delighted that you found our graduation…read more
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Review from Nusrat R (Mother of Child) published on 20 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service provided by First Day Nursery. My daughter started the creche 3 years ago from the baby room all the way to pre-school and I am so happy with her development over the years. The staff at First Day Nursery have always been professional and the management is outstanding and I highly
recommend this nursery for your child.
Reply from Shiraz Kothia, Director at First Day Nursery
Thank you for taking the time to complete this. It has been a pleasure seeing your child develop over the last few years. I appreciate the feedback on staff, management and the recommendation on our…read more
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Review from Z Q (Father of Child) published on 25 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child is in the baby room, as a parent, I am at ease to know that my child’s needs and wants are fully fulfilled by the lovely staff. The nursery supported my child’s weaning, as a parent I am not able to thank the staff enough. My child’s home routine is followed and the key person fully understands
my child’s development. The nursery atmosphere is welcoming, a very clean and natural nursery. Overall staff are friendly, professional, and very approachable. I highly recommend this nursery to other parents looking for quality childcare.
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Review from Saleha C (Mother of Child) published on 18 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our child's time at First Day Nursery has been developmental and enriching. We are pleased with the level of care he is offered at the nursery. The staff facilitate a warm and safe space. Our child is happy and enjoys his time at the nursery. There is always a warm feeling when I come to pick my child
up!
Reply from Shiraz Kothia, Director at First Day Nursery
Thank you for your feedback, we are pleased to hear your child is happy and enjoys his time at the nursery and you are pleased with the level of care provided.
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Review from Maltin G (Father of Child) published on 17 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the services at First Day Nursery. Staff is very helpful, understanding and friendly. Very clean warm and cosy nursery, everything is organised and correct. My daughter is happy to go every day. I will recommend to everyone.
Reply from Shiraz Kothia, Director at First Day Nursery
Thank you for your response, as you know we value your feedback, we are delighted to hear that you are happy with our services. Thank you.
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Review from Alina S (Mother of Child) published on 17 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery! Kind staff! The child is very happy with the nursery! English is our second language, but the little one is excited to speak, to ask questions in English and to sing English songs. Happy child - happy parents!
Reply from Shiraz Kothia, Director at First Day Nursery
Thank you for your response, as you know we value your feedback, we are delighted to hear both you and your child is happy at our nursery. Thank you.
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Review from Bilkish A (Mother of Child) published on 11 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery! I honestly have no complaints! My daughter enjoys her time at nursery and looks forward to her day every morning. The nursery timing works well with my daily work schedule. The staff presents a friendly and warm demeanour. Clean and safe environment for the children.
Reply from Shiraz Kothia, Director at First Day Nursery
Thank you for your response, as you know we value your feedback and we are delighted to hear that you see our nursery as 'fantastic". Thank you!
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Review from Kelly W (Grandmother of Child) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had a lot of experience with nurseries having had three children, my grandchild attends this one and this is outstanding. When I went to view this nursery I was impressed how clean it was so this was my first impression. The staff are very professional and attentive towards the children it is
so family-based. My grandson has learnt soo much in his time there and it will be a sad day when he leaves. They really care not only for the children but the parents also. Given what has been going on the hygiene is fantastic as are the staff the manager has got to be one of the kindest souls I have ever met.
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Review from Ruby A (Mother of Child) published on 15 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been attending First Day Nursery for the last three years, she started when she was 1 and a half years of age. My child has been through the baby room, toddler's room and the pre-school. The team at First Day Nursery is absolutely brilliant. They are highly professional. My child was always
happy, excited and looking forward to attending nursery.
They involve parents at all stages and keep them updated. I would highly recommend this nursery.
Reply from Shiraz Kothia, Director at First Day Nursery
Thank you for your response, as you know we value your feedback and it has been a pleasure taking care of your child.
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Review from Fozia F (Mother of Child) published on 12 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
An outstanding nursery with a highly professional management team and amazing and dedicated staff. Safeguarding is at the forefront to ensure the safety and well being of children. The nursery is well resourced to facilitate play and learning. Having had a career break to raise my family, it was my
confidence in the nursery to be able to return back to work. My 3-year-old son has flourished at this nursery. He is a happy and confident boy and looks forward to nursery.
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Review from K A (Mother of Child) published on 3 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been with the nursery since 2017 and I have seen it grow. It always prioritises children over anything else.
The resources, one to one attention, discipline, etc. cannot be compared to any other local setting. My child absolutely loves the nursery and her teachers. She looks forward to visiting
the nursery every day.
Absolutely brilliant nursery.
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Review from Mubina B (Mother of Child) published on 27 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a parent of a child who attended the nursery from a young age, I would like to say the learning activities and experience my child experiences are good for the development of my child. My child has developed so well from his experience, he loves the activities set to the occasional outings and trips
he goes on to build on his life skills. The atmosphere of the nursery is friendly and professional from staff to management and I suppose this is the reason my little one loves his time at First Day Nursery and never wants to leave.
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Review from Sania K (Mother of Child) published on 25 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely friendly atmosphere. Staff very loving and helpful. Staff are very professional. Especially the nursery manager, so kind and helpful. My child is very happy there, he looks forward to going every day and has made some lovely friends. Staff are very motivating in teaching children daily activities.
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Review from Allia Y (Mother of Child) published on 26 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely friendly atmosphere. Staff very loving towards families. Staff are very professional. Children tend to learn at their own pace. Staff work brilliantly with parents, encouraging toilet training and are very keen to help children that struggle to cope with daily life, speech and difficulties
in communication. My child is very happy there, he looks forward to going every day and has made some lovely friends. Staff are very motivating in teaching children daily activities, cleanliness is excellent, it's cleaned daily and the whole building is clean and children tend to follow the rules. Food is also great.
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Review from Nasreen Z (Mother of Child) published on 12 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an excellent nursery. My older child went to another nursery, so I can compare the care, learning facilities, management and staff. Before this, I have tried two other nurseries for my child who is attending this nursery and I did not see any dedication from the staff. At First Day Nursey they
treat all the children as individuals and do care and respect their needs.


My child has allergy issues. The staff take extra care in preparing the foods and making it delicious and presentable.


For me, this is the best nursery that I have ever come across. Highly recommend to any parents who wants a peace of mind while working.

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Review from Sabs D (Mother of Child) published on 12 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I put my baby into First Day when he was 1.5 years old. He settled within 2 days and has been there now for nearly 1 year. He loves going in daily and the practitioners are so friendly and welcoming. You can see the genuine care and attention they give my child. They recognise behaviours and development
without me telling them as I see at home. They have always provided such detailed feedback about my child's day and any concerns. They follow all procedures for when the child is unwell, has had an accident etc. I know my child is in safe caring hands.
They are always investing in different methods of development and organise events for all/many festivities and celebrations. Honestly, such a caring nursery.
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Review from Damian P (Father of Child) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have had an excellent experience with the nursery. Staff very attentive. Our daughter loves going and we have no concerns. We recommended the nursery to family who have also sent a child.
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Review from Nadia F (Mother of Child) published on 5 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter went to First Day Nursery and the amazing staff helped her in all possible ways. She was very happy with the workers and managed to make new friends very quickly. The manager is very co-operative and makes a special effort to make children settle in the learning environment and to keep them
safe. Very co-operative owners would highly recommend.
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Current Review Score: 8.9 (8.924)

Overview of Review Score

The Review Score of 8.9 (8.924) out of 10 for First Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for First Day Nursery is calculated as follows: ( (69 Excellents x 5) + (3 Goods x 4) ) ÷ 72 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.966 Points relating to the number of positive Reviews for First Day Nursery is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 number of registered child places is 16.4. 6 Positive Reviews ÷ 16.4 = 0.366
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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