Tiny Stars Day Care Canterbury

PlayIslands, 3 Simmonds Road, Canterbury CT1 3RA

Tiny Stars Day Care Canterbury aims to give each child the best start in their learning and development.

The nursery believe that a child’s educational experience is a very precious and unique time. A happy, positive and value-led experience will have a significant impact on a child’s success in the future.

Through the emphasis that is placed on social and emotional development and through the nursery's belief that all children are individuals, staff aim to instil in children a love for learning and self-confidence.

Owner: Tiny Stars Day Care Ltd

Person in charge: Annie Chiguri and Megan Knight (Managers)

Local Authority / Social Services: Kent County Council

Number of Staff: 6

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 32

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & a few days during Christmas

Directions:

Tiny Stars Nursery is located in the same building as PlayIslands.

Parking:

There is a car park just outside the building for your convenience.

Overview

The Review Score of 8.4 (maximum of 10) for Tiny Stars Day Care Canterbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Tiny Stars Day Care Canterbury in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.792 for Tiny Stars Day Care Canterbury is calculated as follows: ( (58 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.563 Points relating to the number of positive Reviews for Tiny Stars Day Care Canterbury is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6.4 Target = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.4 Tiny Stars Day Care Canterbury has a Review Score of 8.4 (8.355)

Average Ratings

  • Excellent
    6
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tiny Stars Day Care Canterbury?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tiny Stars Day Care Canterbury

  • Mother of Child
    6

The nursery is a lovely environment and I feel very comfortable sending my child there. The staff know every little detail about my child. They relay funny stories about the day to me and I always feel the day has been productive, creative and energetic. The staff take note of any requests I have regarding nap times and food etc. The facilities always look clean. The selection of toys is vast and there are lots of educational things going on. Overall we are extremely satisfied and would recommend this nursery to others.

How likely would you be to recommend Tiny Stars Day Care Canterbury? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My children have been attending Tiny Stars for just under a year.
We had to urgently take them out of their previous nursery because of a staff incident and were very short on options.
I have never looked back and wished my little people had been atteding Tiny Stars from day 1. Their general happiness improved and suspected speech delay has disappeared. The care they are given by the staff is excellent, they have a real relationship with them and they show daily patience, understanding and love to them.
Thank you Tiny Stars.

How likely would you be to recommend Tiny Stars Day Care Canterbury? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.7 out of 5

Catherina Casey, Director at Tiny Stars Day Care Canterbury responded to this review on 27 Nov 2017:

Polly on behalf of all of us, thank you so much for your review. You have given all of us a lovely ray of sunshine in our day. We a have a really lovely team here at Tiny Stars Day Care Canterbury and it's so nice to have their dedication and professionalism acknowledged. Many thanks. :D

Great nursery! Great staff! My son really enjoys it and always comes home with new experiences and something new he learned. The staff is very dedicated and lovely with the children. The groups are small, which might fit some better than others, but for us it is perfect.

How likely would you be to recommend Tiny Stars Day Care Canterbury? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.6 out of 5

I was disappointed when my son couldn't go to my first choice nursery but now I am glad they were full. Tiny Stars is a fantastic nursery. My son is 7 months and has been going since May 2016. It's such a small, intimate nursery and all the staff are so friendly and approachable. My son absolutely loves going and I have no reservations when I drop him off each morning. The welfare of the child is the priority at the nursery and all the children are so happy there.

It may be small but it is definitely better that way! I would highly recommend this nursery to everyone!!

How likely would you be to recommend Tiny Stars Day Care Canterbury? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

I cannot recommend Tiny Stars Nursery enough. My youngest son has been attending since October 2015. The staff are beyond helpful and kind and care for my son as if he were family. Nothing is too much trouble including adding or changing sessions at short notice. The staff give regular reviews on development and inform me of my sons new favourite toys or games daily. I love the fact that the children get free use of the soft play at Play Islands as this has also supported physical development and independence and adds some extra fun. My son has tried a range of different and new meals all included in the session fee. Tiny stars received a good Ofsted and always look to improve the environment including expanding the garden with new climbing equipment. I love the size of the facility and the smaller numbers of children, it's always extremely clean and obviously cared for.

How likely would you be to recommend Tiny Stars Day Care Canterbury? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

The staffing team are brilliant, when my son started there he was unsociable, shy and suffered high separation anxiety. 6 months on and just attending three mornings per week and he is a different child. Staff individualised his every need at nursery, from welcoming him in the mornings, to doing activities with him that he loved doing (anything football/West Ham related). He then felt relaxed and looked forward to attending each morning. It's a brilliant atmosphere and the staff are excellent. Ofsted report says it all, after a short period of time achieving a good rating ... Exciting times ahead for this place. Highly recommend.

How likely would you be to recommend Tiny Stars Day Care Canterbury? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

Submit a Review for Tiny Stars Day Care Canterbury

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

Job Vacancies

Staff Profiles

There are no staff profiles posted yet