Playhouse Community Nursery

The Moonshot Centre, New Cross, London SE14 6LU

Playhouse Community Nursery is located in New Cross, providing care and education for children from three months to five-years-old.

Run by the London Early Years Foundation (LEYF), the nursery creates a positive, caring environment that gives children the best chance to learn and have fun.   

The nursery has warm, friendly staff and there is a family feel about the place. There are four group rooms which all lead to large, beautiful outdoor areas.


There is a diverse and enticing menu of healthy and nutritious meals for children to enjoy.   Staff encourage children to practice good table manners, use cutlery, serve themselves and even scrape their own plates clean.

The nursery has its own research-based curriculum that supports children to grow up as confident, inquisitive explorers who love learning.

Group: The London Early Years Foundation

Person in charge: Sharon Dhand (Manager)

Local Authority / Social Services: London Borough of Lewisham Council

Number of Staff: 23

Service Offered: Day Nursery (Voluntary / Not for Profit Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 51

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Christmas

Overview

The Review Score of 9.8 (maximum of 10) for Playhouse Community Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Playhouse Community Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.783 for Playhouse Community Nursery is calculated as follows: ( (206 Excellents x 5) + (57 Goods x 4) ) ÷ 263 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Playhouse Community Nursery is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 22 Reviews ÷ 10.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Playhouse Community Nursery has a Review Score of 9.8 (9.783)

Average Ratings

  • Excellent
    19
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Playhouse Community Nursery?

  • Extremely LIKELY
    19
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Playhouse Community Nursery

  • Mother of Child
    18
  • Father of Child
    4

There are few nurseries around our area but Playhouse Community Nursery attracted us by its indoor/outdoor space and freshly prepared food by the in-house chef. I must also say, that our daughter joined this nursery with no English at all. We were quite pleased with her first words in English within few months.
She also developed good communication skills and confidence with adults and children. She even has her best friend at nursery now!
We are also enjoying weekly 'Friday Five' so we could see what children are doing during the week.
Overall, we are very happy with the development and progress our daughter has developed over a year at Playhouse Community Nursery.
I would definitely recommend it Extremely Likely!

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

Both my 2yr son and 4yr daughter are with Playhouse Community Nursery. Teachers are passionate professionals taking good care of the children. My daughter picked up a lot of skills and simply enjoys her time being there. We mainly speak Chinese at home so the kids' English is mostly learned at the nursery for which I can imagine the teachers took more than an extra mile.
Both my children seem to be quite hungry at the end of the day so I assume they are not big fans of the food there. Every year there are several waves of illness in the nursery like everywhere else and kids' immune system gets constantly upgraded which I wouldn't think of it as negative. The place is safe and clean with a lot of natural light and good ventilation, with nice gardens that are of the right scale for children.
The management team have always been efficient and very helpful. I wouldn't hesitate to recommend Playhouse Community Nursery to parents and children because both my kids are in good hands there.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Great longstanding, experienced staff. We have been so pleased with how they have worked to bring on our son's confidence and language skills.
Amazing home cooked food.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Playhouse Community Nursery is a fun, happy environment for our daughter. She enjoys herself and has made terrific friends. There is a good balance of playtime and learning, and activities span a wide range. Our daughter engages with arts, reading, nature, singing, moving, cooking, and so much more. The hours are very helpful for working parents, and the Nursery Manager is a wonderful support. Location is convenient to public transport and is in the middle of Fordham Park, which makes for a great walk home together in the evening. We have been very happy to send our daughter to Playhouse these past 19 months.

How likely would you be to recommend Playhouse Community Nursery? Likely

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Average Rating:   4.3 out of 5

Playhouse Community Nursery staff have always gone out of their way to accommodate all our son's needs and he is thriving there thanks to all their efforts.
They always maintain a positive attitude and are not faced by any obstacles or difficulties.
Our boy loves going to nursery, has progressed a lot despite many health problems. We are very grateful for everything they've done.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   5 out of 5

I really like my child coming to nursery. She enjoys playing with her friends. The staff are very friendly.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   5 out of 5

Playhouse Nursery is a great environment for children, my son was there for 4 years before starting school and my daughter has also been attending for almost 3 years.

The staff are amazing at engaging the kids and giving them a broad range of experiences.

My children are always happy to attend and see their nursery as a second home.

The kids are encouraged to learn through play and preschoolers are prepared for school. This helped my son settle well into reception and subsequently advanced rapidly in his learning.

The staff and management team are supportive, allowing flexibility in multiple issues.

The food are freshly prepared daily by the in-house chef; parents are often given opportunities to taste new recipes and have lunch with the kids.

The nursery offers many extracurricular activities that parents can engage in with their kids.

I will highly recommend Playhouse nursery for babies to preschoolers, as I have had excellent service over the years in all classes.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My son has been attending Playhouse nursery from January 2018, he is in the baby room and he really loves it there especially cuddling key workers. I love the 'Friday 5' newsletter we receive on a weekly basis as I'm able to see some of the activities they enjoy throughout the week. I'm very pleased Playhouse nursery overall.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

This nursery has been so supportive and accommodating to both me and my child’s needs. They’re very patient. The staff are just great! I’ve yet to meet one member who wasn’t extremely friendly and helpful. The manager at this nursery is amazing! I’ve already recommended to several parents in the area looking for a nursery. Also, I’m always surprised at the lovely dishes the children will be eating each week!

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

I like this nursery and especially how staff looks after kids. My son joined at young age and he has been looked after very well. He learned to eat good food and interact with people. No sugar policy and healthy eating habits from nursery are great. Looking forward to online journal this year. Offering parents with training on various aspects of child's development is wonderful too.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Both of my children have gone to Playhouse, one for preschool and one since he was 12 months old. We've been very happy with both levels of care and found that the carers not only form genuine bonds with children but carefully adapt their development plans to suit individuals. Reception was impressed with how ready our older child was for school, and he had a very smooth transition. We receive daily and formal updates on how the children have spent their days and their development, with benchmarks clearly explained. They ensure parents are able to support children's learning with regular events as well, and send a "Friday Five" email every week with a report on activities and suggestions for at-home learning. The manager is always available to discuss any concerns or questions and addresses them immediately if needed. The nursery chef is wonderful, serving healthy, tasty food and demonstrating cooking activities in class. Overall a fantastic nursery that my kids have loved.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   5 out of 5

The Playhouse is a pleasant, caring and supportive nursery where staff are excellent. They are very attentive to the need of my sons, encourage their learning and cultivate their confidence. The staff are always willing to discuss and help with specific issues and management is approachable and helpful. The food is cooked with love and is very tasty. Just an excellent nursery!

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

We were looking for a good nursery for our son for a long time.
As a result, we have chosen Playhouse Community Nursery and have never regretted our choice.
Wonderful staff, excellent management, plenty of development activities.

I will definitely recommend this nursery to my friends.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

Our son has gone to Playhouse Community Nursery at the Moonshot centre since he was 1 years old. I have always found the staff to be very positive and caring and our little boy settled in quickly and seems very happy.
I have already recommended this nursery to a friend.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Our toddler skips into nursery every morning, skips out happily in the evening, and asks if she’s seeing her Nursery friends, even on weekends. Very happy with the Nursery.

How likely would you be to recommend Playhouse Community Nursery? Likely

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Average Rating:   4.8 out of 5

Playhouse Nursery is a warm, friendly, caring nursery. It has outdoor areas bespoke to each room. Delicious organic healthy meals with its daily menus written on a chalkboard in the foyer every morning like a cafe! Staff are friendly and supportive, always take extra attention whenever I was worried about anything. The activities are creative, explorative and promote structured independent learning. They have lots of events that invite parents to come and join in including workshops. Out of all the nurseries I looked at in my area it was the most affordable too which is so important when childcare is so expensive. My only feedback was wanting to know more about what progression my son was doing and seeing reports more regularly. However, they listened and this year they're introducing a digital report portal which can be accessed by parents which is great!

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Our 4-year-old son has been attending since he was 10 months old and our 1 year old is also now at the nursery. Considering the choices in our neighbourhood we feel that our children are getting about the best care they possibly could. Most of all we are very happy with the staff.

How likely would you be to recommend Playhouse Community Nursery? Likely

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Average Rating:   4.4 out of 5

Playhouse has been a wonderful experience for our three year old. He has complex medical needs and staff have bent over backwards to accommodate him and ensure he has a happy and safe learning experience. He loves going every day and seeing his friends and his development over the past year has been incredible.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   5 out of 5

All the staff is wonderful and caring. We know our baby is in good hands, learning and taking part in amazing activities. She is also loving her meals and is also happy to start a new day. Thank you to everyone!

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   5 out of 5

I am very happy with Playhouse and most importantly, so is my child.

Staff are friendly and attentive and keep parents well informed of the children’s progress. Parents are also invited to regular workshops and activities run by the Nursery.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

My child has been at Playhouse since September 2014 and is due to graduate this July. The nursery is so accommodating to all our needs and special requirements i.e non-dairy diet, which makes me feel at ease and happy.
The nursery keeps parents well informed about everything and is very engaging. So I would definitely recommend. I am about to have my second child and they too will go to this nursery.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   5 out of 5

My son has been attending Playhouse since he was 6 months old. He is now 3 and a half and will remain at Playhouse until he starts Primary School. As a first time mum, it was extremely daunting leaving him for the first time, but the staff were so reassuring and the care he receives is amazing. Throughout all of his years, they have been nurturing and supportive and he has developed so well. It's his home from home and I can't recommend this nursery enough.

How likely would you be to recommend Playhouse Community Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

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